# Qiscus Omnichannel Chat

> Mobile client for managing customer service chats from anywhere. (iPhone/iPad app by Qiscus Pte Ltd.)

- Source: https://appshunter.io/ios/app/qiscus-omnichannel-chat/id1507748978 (this page in markdown: same URL + `.md`)
- Developer: [Qiscus Pte Ltd](https://appshunter.io/developer/837645971)
- Category: Social Networking, Productivity
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings
- Age rating: 4+
- Requires: iOS 12.0 · 87 MB
- Languages: American English
- Released: 2020-04-20
- Data updated: 2026-08-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/qiscus-omnichannel-chat/id1507748978/reviews.md

## What is Qiscus Omnichannel Chat?

Qiscus Omnichannel Chat Mobile is an application that is developed to assist Admins and agents in using Qiscus Omnichannel Chat in order for them to keep engage with their customers even if they are away from their PCs or notebooks. To use this app, they can simply scan the QR Code provided in Omnichannel web.

## Key features

- Customer engagement on mobile
- Remote access to chats
- QR code login
- Agent and admin functionality


## Frequently asked questions about Qiscus Omnichannel Chat

### How do I log in to Qiscus Omnichannel Chat on mobile?

You can log in to Qiscus Omnichannel Chat on your mobile device by scanning the QR code provided in the Omnichannel web interface. This ensures a secure and quick connection to your account.

### What devices are supported by Qiscus Omnichannel Chat?

Qiscus Omnichannel Chat is available for iPhone, iPad, and iPod devices. This allows for flexible access across various Apple mobile products.

### What is the age rating for Qiscus Omnichannel Chat?

The app has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains no mature content.

### How often is Qiscus Omnichannel Chat updated?

The latest version of Qiscus Omnichannel Chat is 1.38.0, last updated on June 2, 2026. This suggests regular updates to improve functionality and reliability.

### Does Qiscus Omnichannel Chat have ads?

No, Qiscus Omnichannel Chat does not contain advertisements. Users can expect an uninterrupted experience while managing customer communications.

### What is the user sentiment for Qiscus Omnichannel Chat based on ratings?

Qiscus Omnichannel Chat has an average rating of 3.0 stars from 2 ratings. This indicates a mixed to neutral user reception.

### Is Qiscus Omnichannel Chat free to use?

Yes, Qiscus Omnichannel Chat is available for free. There are no costs associated with downloading or using the application.

## Version history (last 5 releases)

### 1.39.0 — 2026-07-30

- Support Login Multi Region

### 1.38.2 — 2026-07-07

Changelog : 
- Fixed an issue where sending an attachment (image, video, or file) via WhatsApp could be delivered twice to the customer.
- Fixed quick reply buttons in WhatsApp Interactive messages showing cut-off or missing text when the button label was longer than the message bubble.
- Fixed a rare issue where sending a text message right after login could show a duplicate message bubble.
- Added clearer in-app feedback when an attachment can't be sent yet (already sent / still uploading / sent too recently).
- Fixed duplicate-send detection failing for some videos picked from the photo library.
- Fixed the chat list (Ongoing, Served, Unserved, Resolved tabs) continuously flickering/reloading when the list was already fully loaded.
- Clarified the error message shown when Agent Take Over fails due to no internet connection.

### 1.38.1 — 2026-06-22

Bug Fixes

### 1.38.0 — 2026-06-02

- Add email OTP option for Two-Factor Authentication
- Bug Fixes

### 1.37.1 — 2026-05-21

- Bug Fixes

## Apps similar to Qiscus Omnichannel Chat

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Conmodum App](https://appshunter.io/ios/app/conmodum-app/id6630366696) | — | Free | Social Networking |
| [Dual Chat: Whats Web & Chat](https://appshunter.io/ios/app/dual-chat-whats-web-and-chat/id6477696088) | 3.8 (15) | Free | Social Networking |
| [YUECENT](https://appshunter.io/ios/app/yuecent/id6746743783) | 5.0 (2) | Free | Social Networking |
| [Moobidesk](https://appshunter.io/ios/app/moobidesk/id1576151310) | — | Free | Social Networking |
| [EB Chat by EButler](https://appshunter.io/ios/app/eb-chat-by-ebutler/id1637444076) | 5.0 (1) | Free | Social Networking |
| [Jster](https://appshunter.io/ios/app/jster/id1564620482) | — | Free | Social Networking |

## More apps by Qiscus Pte Ltd

- [iRecite Student](https://appshunter.io/ios/app/irecite-student/id1169890495)

All apps by Qiscus Pte Ltd: https://appshunter.io/developer/837645971

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*