# qliq — user reviews

> 57 indexed App Store user reviews of qliq by qliqSoft, Inc., rated 2.54/5 from 78 ratings.

- Source: https://appshunter.io/ios/app/qliq/id439811557/reviews
- App overview in markdown: https://appshunter.io/ios/app/qliq/id439811557.md
- Rating breakdown: 5★ 19 · 4★ 10 · 3★ 5 · 2★ 4 · 1★ 40

## Newest reviews (11 of 57)

### 3/5 — Get an app for the watch!!!!

*2024-01-18*

I hate seeing the notification on my watch and not being able to read it!

### 2/5 — Crashes every other opening

*2022-07-18, version 2.6.1*

Guessing there is no support for the app. My nursing home using this likely because its the cheapest of them all. That would be most consistent. You get what you pay for.

### 1/5 — Terrible

*2021-12-09, version 2.6.1*

Unreliable. When added into conversations messages aren’t shared.  Broadcast messages don’t allow communication in groups.

### 1/5 — Unstable and drains battery on iOS 15

*2021-11-05, version 2.6.1*

I have used this on my personal device for several years with few issues. Since I have upgraded from an iPhone 12 Pro Max to the 13 Pro Max with iOS 15, the app is extremely unstable, crashes repeatedly, synced data disappears and the resyncs repeatedly and it absolutely hammers my battery life even with background app refresh turned off. I now have to carry around a secondary device running iOS 14 just to do my job….seriously.

**Developer response:** We sincerely apologize for the troubles you've had with the app as this is not typical. We'd be happy to take a look into this for you, please contact us at Success@Qliqsoft.com. Thank you.

### 2/5 — Needs an update badly

*2021-08-18, version 2.6.1*

Qliq will randomly stop allowing me to open attachments and empty out my archives without warning

### 1/5 — Deceptive advertising

*2021-01-08, version 2.6.1*

When I contacted QliqSoft for help in learning how to use this app, they stated that they no longer provide a free app or the $6/month paid version, having decided to charge a minimum of $120/month (20 users at $6 per user) unless you want to use their Chat option, which costs $50/month! It might be a very handy app if you can afford the price, and I do not appreciate the bait and switch approach.

**Developer response:** ss5634 - I am sorry there was some confusion with the pricing for you. We would love to discuss our myriad of options, as I'm sure we have one that fits your companies needs & budget. Please reach out to us at success@qliqsoft.com!

### 1/5 — Terrible

*2020-09-29, version 2.6.1*

This is the worst HIPAA compliant texting program I have ever used. It’s almost impossible to type messages because words disappear inexplicably. It’s very difficult to find a particular patient’s thread because the title of each thread has the last person who contributed to it in large text with the patient’s name in tiny text below and it’s incredibly difficult to navigate the interface. I curse this stupid app every time I have to use it. My boss has been trying desperately to get out of the contract so that we can move to something better.

**Developer response:** hashi1996 - Thank you for your feedback. I’d love to hop on a call for a quick demonstration which I believe will sort out the issues you described. Please contact me at Success@Qliqsoft.com to discuss - Keia P

### 4/5 — Too limited

*2020-08-07, version 2.6.1*

I work with 2 companies and both of them use Qliq. However I can only keep one Qliq app in my phone. I wished the developer would allow a second  Qliq app or option so people who work with different companies can communicate without signing in and Out.

**Developer response:** Susan HH, Thank you for your review. We are always looking to improve the experience for our users, and really appreciate the feedback. A single user actually CAN be part of multiple groups with the same login. A quick chat may help use get you setup, please feel free to reach out to Success@Qliqsoft.com

### 1/5 — Used to work now freezes

*2020-03-27, version 2.6.1*

Although I’ve had freezing issues with the sending documents portion of this app, Sree has been amazing at trying to get this issue resolved for me for months! I’ve never had such great customer service. Thanks for your concern, Sree!!

**Developer response:** Summertyme4jesus Thank you for your review. I’m sorry to hear about your experience but I have good news - the issue you described was resolved. Let’s connect at a convenient time and I can show you. Please let me know your availability for a quick chat: Success@Qliqsoft.com - Keia P.

### 1/5 — Won’t give option to sign up

*2020-03-15, version 2.6.0*

I downloaded app yesterday to communicate with my son’s OT but for some reason the the sign up app disappears after I open app & I have not been able to do so because of that.

**Developer response:** JmMmGmMm - I am sorry to hear that you are having difficulties downloading the app. I would love to help you with this simple process. Please reach us at success@qliqsoft.com and we can help you. - Customer Success Team

### 4/5 — Problem solved!!!

*2020-02-06, version 2.6.0*

After a few months of my IOS 11 pro freezing up when trying to upload documents to qliq it was finally fixed!! (No fault on qliqs part for the delay)Thanks to Sree for working/assisting me!! Thanks so much!!

**Developer response:** Thanks so much for taking the time to leave us a review, we greatly appreciate it and are so happy to hear about your positive experience with our wonderful support department. - Customer Success Team

## Most critical reviews (10 lowest-rated)

### 1/5 — Unable to document in the app

*2024-10-18*

There have been three recent large iOS updates. Since the updates, I, as well as other Apple users, have been unable to type in the app. When we attempt it, the app shuts down. This is a significant problem as we are unable to communicate patient issues to our colleagues. This needs to be rectified expeditiously.

### 1/5 — Horrendous product.

*2024-07-08*

This is an absolutely terrible application. Frequently crashes. Users sending messages from different versions may not end up going through. It has led to much frustration and confusion when a message not received.

### 1/5 — Awful

*2023-12-10*

Crushes constantly. Messages don’t get delivered sometimes. Slow and unresponsive. Full of bugs. Unfortunately my work still makes us to use this poorly designed software.

### 1/5 — Nothing but problems

*2023-11-17*

Use this app many times every day and at least 50% of the time it freezes and unexpectedly closes when trying to send a message. Often messages that are sent to me never arrive.
Similar issues happen on the desktop version but the phone app is very poorly constructed.

### 1/5 — App keeps freezing

*2023-11-02*

This is a required app for communicating medical information at work. It crashes, stalls, freezes and kicks me out constantly. Why are large organizations using this terrible application-that does NOT work!!!!!

### 1/5 — Crashes unexpectedly

*2023-09-01*

I have used this for almost 4 years and it keeps crashing unexpectedly up to 3x after I type up a very lengthy message on a group chat. If you read messages on one device (phone for example), it won't show up as "read" on another device such as your computer.

### 1/5 — Terrible

*2023-07-03*

Don’t pay for this terrible service. Always have issues. Missing messages. App crashes. Server  crashes, etc

### 1/5 — Would rate it lower if possible

*2023-01-12, version 2.6.1*

This app is highly unstable. It unexpectedly crashes regularly, especially in the moments when I just taking pictures of all the forms I need to submit but right before I submit them. Fun times. Texting on this app is very frustrating. Words just disappear after typing. The fact that the last update for this app is over 2 years shows that the developers aren’t putting much stock into improving the app or at the very least making it useful to users. Unfortunately my employer uses it so I’m stuck, can’t wait until they find a better app to communicate on. I can’t wait to throw this app away

### 1/5 — Very Frustrating!

*2022-12-07, version 2.6.1*

The company I work for uses this app and I really have nothing good to say about it. But for me personally, it constantly crashes, anytime I’m typing and have to close out for whatever reason and then when I return to the app everything I had typed is erased. No option to like or react to a message, not able to reply to specific messages within the conversation, and unable to “@“ someone in a response.

### 1/5 — Such a pain.

*2022-11-03, version 2.6.1*

Notifications never ending. You’d think the badge notifications would be per conversation, but it’s actually per message so you end up with tons of notifications on the phone for just simple stuff like ppl returning a hello.

## Most praised reviews (10 highest-rated)

### 5/5 — Awesome customer service!

*2022-07-10, version 2.6.1*

I was on the phone for about an hour with a staff member from qliq.  He guided me on how to send a group message for the FEMA WARNING for our staff and our patients, family members.  He was very patient he made my day and I wanted you all to know that qliq is an awesome service!
I am grateful that they are one of our vendors and have the proper knowledge to guide us.  
7/10/22 
R. Ramirez/Amedia Hospice

### 5/5 — Qliq App Review

*2021-04-09, version 2.6.1*

My name is Kathy Tash and I am the Admin for the Qliq app here at St Mary’s Hospital for Children.  I would like to share with you how happy and pleased I am with the Qliq app.  It has been a pleasure to work with the app as the Qliq company provides outstanding support for this product and we have had only good experiences with the app with next to no issues.  The app is flawless and consistently works with no problems.  The Support at Qliq is fabulous and their team has delivered to it’s customers a quality product that is well worth every penny !!  I highly recommend any company needing a Secure Texting system to purchase this product as we at our Facilty have been using it for years and are extremely happy with the quality of the Qliq product and the quality of the Support from the Qliq team !!!

**Developer response:** Kathy Tash - Thank you very much for your 5-star review. We are pleased that you enjoyed the app. We strive for excellence for our customers. If there is anything we can do for you, just let us know at Success@Qliqsoft.com! Have a wonderful day!

### 5/5 — Qliq calling & messaging

*2021-02-25, version 2.6.1*

Clean and well designed platform which is Hippa complaint - hard to find these. 
Great customer service experience and quick response time.

**Developer response:** Thank you for the review Hizzadesai. We appreciate the time you took to share your thoughts with everyone, customers like you make our work such a pleasure!

### 5/5 — Excellent Service

*2020-07-22, version 2.6.1*

I am a remote telemedicine tech.  The phone support is great.  I had an outof the box problem & the support solved my problem.

Pat

**Developer response:** Pat, Thanks so much for taking the time to leave us a review, we greatly appreciate it and are so happy to hear about your experience.  We agree, our Customer Support Team is top notch! - Keia P.

### 5/5 — Awesome for our practice!!

*2020-02-20, version 2.6.0*

Easy to use and really got my workers being compliant!! Sending pics and forms is easy and quick!!

**Developer response:** Gypsyinbk - Thank you for your review. We are glad to see that Qliq is easy to use and fits your practice needs. That sounds like a success! - Customer Success Team

### 5/5 — Freezing issue:

*2020-02-13, version 2.6.0*

Hallelujah! Difficult uploads and Freezing issue is resolved . Thanks Sree, Jay, Eddie all that helped save my sanity!

**Developer response:** Candace New - Thank you for your review, we value our customer feedback. Our award winning Qliqsoft Support Team is always available to help our customers and ensure their success. - Customer Success Team

### 5/5 — App support

*2020-02-09, version 2.6.0*

Sree was great she called me and walked me threw step by step when I got a error message try to upload my documents

**Developer response:** Thank you for the kind words and the time you took to share these thoughts with everyone! Sree is a fanstastic asset to the Qliqsoft team. - Customer Success Team

### 5/5 — Wonderful service

*2020-02-04, version 2.5.9*

We have been using the Qliqsoft  app at my job for quite some time we all love it so easy to use , and the customer care people are wonderful and answer all questions in a timely manner , if you can’t figure something out ,we  so happy with our choice. We will continue to use this wonderful app

**Developer response:** Thanks so much for taking the time to leave us a review, we greatly appreciate it and are so happy to hear about your experience. - Success Team

### 5/5 — Great customer service!

*2020-01-24, version 2.5.9*

My company has started utilizing Qliq for our texting needs and it has been a great experience getting to know the software. Positive and helpful customer service all around!

**Developer response:** Thanks so much for taking the time to leave us a review, we greatly appreciate it and are so happy to hear about your experience. -Keia P.

### 5/5 — Great secure App

*2019-12-04, version 2.5.9*

I work for a medical company and started deploying Qliq a few months ago. I like how easy it is to integrate into active directory and how easy it is for users to set up and use. The company is very responsive to all my questions. We are using the phone app as well as the desktop version and are very satisfied with both.

**Developer response:** Thanks so much for taking the time to leave us a review, we greatly appreciate it and are so happy to hear about your experience. -Keia P.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
