# QliqCHAT Secure Texting — user reviews > 82 indexed App Store user reviews of QliqCHAT Secure Texting by qliqSoft, Inc., rated 4.50/5 from 61 ratings. - Source: https://appshunter.io/ios/app/qliqchat-secure-texting/id1520485466/reviews - App overview in markdown: https://appshunter.io/ios/app/qliqchat-secure-texting/id1520485466.md - Rating breakdown: 5★ 51 · 4★ 2 · 3★ 1 · 2★ 1 · 1★ 6 ## What do users think of QliqCHAT Secure Texting? Overall sentiment: mixed **Pros** - 👨‍💼 Excellent customer support and responsiveness - 🔒 Secure and HIPAA-compliant messaging - 👍 Easy to use interface - 💬 Effective team communication tool - ⭐ Subgroups feature for selective messaging - 🚀 Quick issue resolution by support team - 📱 Works across multiple devices - ⚡ Efficient and reliable communication - 🎯 Personalization settings available **Cons** - 🐛 Frequent app crashes and glitches - 📬 Unreliable push notifications - ⏱️ Slow performance and responsiveness - 🔄 Poor synchronization between devices - ❌ Message delivery delays - 🔐 VPN login data wipe issues - 📊 Significant downgrade from previous version - 🎨 Unfriendly interface design - ⚠️ Persistent notification badge issues - 🔌 Server connectivity problems **Commonly reported bugs** - Notification badges won't clear even after messages are read - App fails to receive push notifications until manually opened - Notification settings revert to default after updates - Login process takes extended periods of time - App cannot connect to server - Messages fail to deliver or arrive out of order - Persistent red bubble alert icon - App crashes on login through VPN - Slow data synchronization with server - False notification counts showing unread messages - Blurry photo capture at close range - PDF zoom functionality broken **Most requested features** - Delete conversations instead of just archive/mute - Timed/delayed message sending - Improved photo quality for close-up images - Filter for unread messages - Tablet orientation support - Better PDF viewing and zoom functionality - Hyperlinked phone numbers - Ability to delete old chats - Improved notification accuracy ## Newest reviews (20 of 82) ### 5/5 — Password issues *2025-08-12* The support person did a great job in assisting me with getting into qliqchat. **Developer response:** Thank you for your feedback. ### 5/5 — Operator Josue *2025-08-07, version 2.5.510* Hi patient and very professional ### 5/5 — Support *2025-08-05* Support was very helpful and patient unexplained what I needed to do on both my desktop and mobile app. Help me understand what I was doing wrong. **Developer response:** I'm delighted they could address your need. ### 5/5 — Qliq Support *2025-07-30* Qliq support is always wonderful, very helpful, friendly, and supportive. Calling in directly or emailing are both very helpful. They are always finding resolutions and giving helpful advice! ### 5/5 — Great service *2025-07-25, version 2.5.510* Awesome customer service!!! ### 5/5 — Called for support *2025-07-21* They called me back within a few hours and were able to answer my questions. ### 5/5 — Set up *2025-07-18, version 2.5.510* Josue was very helpful and got me set up quickly! ### 5/5 — Cna *2025-07-14, version 2.5.510* Excellent customer service! ### 5/5 — Customer Service review *2025-07-14* I had trouble trying to access the app, but an excellent customer service rep contacted me very promptly and assisted me with my issue in just minutes! Thank you! **Developer response:** Thank you for your review! ### 5/5 — Great support *2025-07-09* Software is very easy to use. I had an issue with my notifications not clearing and support was great. They were quick and got my issue resolved in less then 1 minute! **Developer response:** Thank you for your review! ### 4/5 — Good app for healthcare providers. *2025-07-09* We use this app for our company and overall it’s been great. It is buggy though. Customer support is great at resolving any issues. Well worth the cost. **Developer response:** Thank you for your review. We are working hard to resolve any and all bugs. ### 5/5 — Good support *2025-07-02* The IT team was responsive to my feedback about notification settings defaulting back to original settings. They worked to resolve the issue with a patch and followed up with me to confirm that I was seeing the issue corrected. **Developer response:** Thank you for your review. ### 5/5 — Quick resolution *2025-07-02* I was having issues with my remind notification settings not saving. QliqCHAT service reps emailed me to let me know they were working on a bug fix and the followed up with a phone call when update was available! Excellent service! **Developer response:** Thank you for your review. ### 5/5 — Trouble ticket *2025-07-01* Josue was very l helpful in getting my connection issues resolved in a timely manner **Developer response:** I'm delighted that you had a positive experience with support. Thank you for your review. ### 5/5 — Qliq chat *2025-06-20, version 2.5.496* We’ve been using Qliq chat for a while now. It’s simple to use. No complaints. ### 5/5 — Makes my life easier *2025-06-19* this app has made communication so much easier on me. It’s efficient and reliable. **Developer response:** Thank you. I'm glad it helps you be efficient. ### 5/5 — Hartley and Associates *2025-04-23* We had a doctor who inadvertently created three user accounts. Two were connected to our company and one was not and it was causing problems with message tracking. Elmer in customer support identified the problem, combined the two accounts associated with our company and deleted the third. It immediately fixed the problem perfectly without losing saved messages. Thank you, Elmer. **Developer response:** Excellent! We are happy to help you solve your problem. ### 5/5 — Great support *2025-04-21, version 2.4.478* Elmer was great. He helped me with my issue very promptly. ### 5/5 — Triage nurse *2025-04-18, version 2.4.478* excellent tech support. quick responsive and effective! ### 5/5 — Qliqchat support *2025-04-16* I was having issues deleting a company off my account, while keeping another company on. Customer support was amazing at trouble shooting this, as it wasn’t an easy fix! They took time to figure it out, and call me back! ## Most critical reviews (10 lowest-rated) ### 1/5 — Unnecessary wait time *2025-03-29, version 2.4.478* Takes an hour before I can reset password. ### 1/5 — Do not download. You will regret. *2025-03-28* My hospital uses this for communication between staff. This is the worst application ever. Slow and unresponsive. Constantly crashes, has very poor synchronization between computes and very often the messages are getting delivered. It takes ha very long time to sync data with it server and you cannot do anything until this slow app finishes. The Interface of this application is Not user friendly. Takes multiple unnecessary steps to send a group message. It is by far the most frustrating application to use. It constantly crashes, almost in a daily basis. And if you try to log in thru VPN it will often remotely wipe all your data. The only good news is that our hospital system finally decided to switch to a different software!! I can’t wait. Do not download this application. You will regret. This app is the raw piece of junk. There is nothing good about this application. Update: My experience tremendously improved after my company switched to Epic Char. Everything works now very smoothly fast. **Developer response:** We have heard your concerns and made significant updates. How is your experience now? ### 1/5 — Worthless *2025-02-07, version v2.3.465* I cannot use the app at all. It refuses to accept my phone number and email address, saying that each is an “invalid input” or “user invalid identifier.” The faq’s were not helpful in the slightest. A very disappointing experience. ### 1/5 — This is bad *2024-12-19, version v2.2.434* Worse update ever. Old app worked perfectly for years. Will cancel service if they don’t fix issues soon. ### 1/5 — Needs an update asap *2024-12-10, version v2.2.434* This app is even less efficient than the original Qliq mobile app You have to click and exit a thread twice for it to clear the notification, which is a huge hassle when maneuvering through a busy server such as our company’s. ### 1/5 — Notifications not received *2024-12-05, version v2.2.434* Occasionally the app will not allow notifications to come through to me, therefore I’ve missed work opportunities. After two days of silence, I tapped on the app and 14 messages came across. Don’t forget to refresh this every day! ### 1/5 — Picture quality *2024-11-18, version v2.2.434* I take photo of my rounding list every day and sent to my billing specialist. I need to take a close-up photo, but it gets very blurry when I position the camera really close. Can it be fixed? ### 1/5 — Use this for work *2024-10-14, version 2.1.422* I am an independent contractor and use this to see patients. App spends more time not working right than actually fully functional. Full of glitches. As we speak, app cannot connect to server and I am missing a full day of work orders. As of October 15 this app still does not work as it should. Keep missing opportunities for work and patients not being seen in a timely manner ### 1/5 — Can’t believe my company paid for this *2024-09-26, version 2.1.422* The system has crashed several times over the last few weeks. I can’t even delete conversations after my shift is over. I can only archive or mute. I’m sure the more we archive the more our company will get charged for the storage and probably the patches they are having to obtain regularly. I would not recommend this for any company needing reliable time sensitive messaging ### 1/5 — App unreliable and not functional *2024-09-18, version 2.1.422* I am writing to express my extreme dissatisfaction with the performance of [app name], both on desktop and mobile. As an independent contractor for a medical device company, I rely on this HIPAA-compliant application for essential communication and patient interactions. Unfortunately, the app's frequent outages and technical glitches have significantly disrupted my workflow and negatively impacted my income. I have experienced recurring issues such as server connectivity errors, login failures, and unexpected disconnections, even while on reliable networks. These problems have resulted in missed work opportunities and delays in completing critical tasks. Furthermore, the app's design and functionality are far from user-friendly. Frequent crashes, slow loading times, and the overwhelming display of multiple messages upon login create a frustrating and inefficient user experience. I urge the developers to prioritize addressing these persistent issues to ensure that the app meets the necessary standards for reliability and functionality, especially given its critical role in healthcare workflows. ## Most praised reviews (10 highest-rated) ### 5/5 — Rn *2026-04-15* It is missing a copy and paste function otherwise it would be great ### 5/5 — Good support *2026-02-10, version 3.1.564* They have great customer service! ### 5/5 — Great service *2026-01-15, version 3.1.564* It was so easy to get help from them! ### 5/5 — Gliqsoft *2025-11-25, version 3.0.540* I love that I can use the app to talk with coworkers safely and securely on any phone. ### 5/5 — Cna *2025-11-24, version 3.0.540* Josus was great thank you for helping me ### 5/5 — App Review *2025-11-17, version 3.0.540* Cliq Chat works a lot better than Field Service! Id give that minus 5 stars. ### 5/5 — Great customer care service *2025-10-31* Qliq customer service is fantastic. No ability to send timed delayed messages in past and team was able to add that feature to newest update which makes hospital medicine more seamless for communication between nighttime and daytime providers! **Developer response:** I'm delighted that this enhancement helps you. Many of our enhancements come from customer suggestions. ### 5/5 — Simply Awesome *2025-10-16* Qliq chat has been a great communication tool for my team. We are always able to connect and the subgroups feature is phenomenal when everyone does not have to be in the mix. The service was set up with ease and great customer service. You will not be disappointed! **Developer response:** Thank you for your review. ### 5/5 — Support *2025-10-14* Representative called and helped me within 5 minutes of email **Developer response:** Excellent. Thanks for sharing your feedback. ### 5/5 — Josue was awesome!! *2025-10-13* Josue provided excellent customer service to me and resolved my problem within minutes so that I can get back on the platform to communicate with my employees!! Thank you so much **Developer response:** Thank you for your review. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*