# qlub Plus — user reviews > 64 indexed App Store user reviews of qlub Plus by FAST TECH GLOBAL HOLDING PTE. LTD., rated 3.07/5 from 15 ratings. - Source: https://appshunter.io/ios/app/qlub-plus/id6736754041/reviews - App overview in markdown: https://appshunter.io/ios/app/qlub-plus/id6736754041.md - Rating breakdown: 5★ 7 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 7 ## What do users think of qlub Plus? Overall sentiment: negative **Pros** - 🍽️ Wide selection of restaurants available - 💰 Cashback rewards program - 🎯 Easy restaurant discovery feature - 📍 Proximity-based restaurant suggestions - 💳 Seamless payment integration - ✨ Good discounts on dining **Cons** - ❌ Cashback cannot be redeemed at most restaurants - 😤 Poor customer support responsiveness - 💸 Hidden subscription charges without clear consent - 🚫 Misleading marketing about cashback benefits - 🔐 Unauthorized subscription enrollment via QR codes - 📱 Confusing app interface and unclear instructions - ⚠️ Additional service fees charged to customers - 🤐 Lack of transparency in terms and conditions - 😞 Expired points with no redemption options - 🎭 Misleading claims about free trial periods **Commonly reported bugs** - OTP verification code not being sent - Login issues and authentication failures - App crashes and freezing - Wallet balance cannot be used for payment - No redemption option available in app - Profile information cannot be edited - App not displaying offers after updates - Cashback not appearing in wallet **Most requested features** - Map view to see offers by location - Search and filter by city or location - English language notifications - Clear redemption instructions for cashback - Account deletion option - French language support - Better filtering and search functionality - List of participating loyalty restaurants ## Newest reviews (10 of 64) ### 2/5 — Needs a serious revamp *2026-05-11* The idea is brilliant, but the execution is so poor. The search feature is terrible, making it hard to find venues. It’s also disappointing there’s no ability to pay directly on the app. **Developer response:** Hi, thank you for the detailed feedback. We’re glad you like the idea behind qlub+, and we hear you on the search experience. We’re continuously working on making it easier to discover and find participating restaurants. We’d love to hear more about what would make the experience better for you. Please WhatsApp us at +971 58 834 2698 and our team will be happy to chat. ### 1/5 — سيء جداً *2025-09-11, version 2.3.0* الدفع بالنقاط المكتسبة شروطها تعجيزية باختصار ما راح تستفيد منها ### 1/5 — No value for money *2025-09-08, version 2.1.0* No value for money as no real discount available ### 1/5 — تطبيق يوهمك عندك رصيد كاش باك *2025-09-04, version 2.0.0* افشل منه مافي عندي كاش باك كل ما اروح مطعم يخصم ريال بس ورصيد فوق 900 اكلم خدمت العملاء افشل منهم مافي مايرد عليك إلا بعد. كم يوم المهم يخذون رسوم من الطعم. ويهمونك بل كاش باك ### 1/5 — You can’t get your cash back *2025-08-27, version 1.8.0* You can’t get your cash back ### 1/5 — تطبيق فاشل *2025-08-15, version 1.7.0* المطاعم لا تستجيب النقاط تنتهي بدون فائده لعدم تجاوب المطاعم ولا يوجد تفاعل مع التطبيق حيث تم التواصل ولم يتم الرد ### 1/5 — نصب واحتيال *2025-08-11, version 1.6.1* كل اعلاناتهم نصب واحتيال على المستهلك ولا انصح بالتعامل معهم ### 2/5 — كيف المساعده باستخدام النقاط معلق *2025-08-03* النقاط ### 1/5 — كيف استخدم الرصيد *2025-07-25, version 1.6.0* للان مافيه طريقة اني استخدم الرصيد اللي كسبته بالمحفظة!!! ### 1/5 — Usless *2025-07-25, version 1.6.0* App is useless. Cant use wallet balance. Cant even log in to the app it wont send the code. Horrible. ## Most critical reviews (10 lowest-rated) ### 1/5 — سيء *2026-02-05* تطبيق سيء والاسوأ الدعم الفني، تاخذ كاش باك ولا تقدر تستخدمه، او تستخدمه ولا يتفعل واخرتها يخصم من محفظتك ويله وين تلقى موظف يرد ### 1/5 — Cannot redeem cash back *2025-11-08* My points/ cash amounts are expiring and no single restaurant I found that would accept it as payment. ### 1/5 — الصراحه كان ممكن يكونون افضل *2025-11-03, version 2.7.0* للاسف نبدأ بموضوع استغفال البخشيش اللي عدلوه بعد فترة وبعدها نجي على نقطة اضافة رسوم خدمة على عميل المطعم معليش انا ما طلبت من المطعم الخدمة ذي فالمفترض الرسوم تكون بين المطعم والموقع العميل ماله علاقة فيهم وبخدماتهم وبعدها يحاولون يغرونا بكاش باك واننا بنستفيد منه للاسف خسرت في اكثر من تجربة اروح لمطعم مخصص عشان استفيد من العرض وبعد ما اكل اكتشف انه ما اقدر استخدم الرصيد حتى على كلامهم للمطاعم المدعومة في qlub + صرت لما اروح اي مطعم عندهم الخدمة اطلب منهم الدفع عند المطعم مباشرة ### 1/5 — ماله اي فايدة *2025-11-03, version 2.7.0* تجمع كاش باك لكن ما تقدر تستخدمه ### 1/5 — Impossible to redeem cash back!! *2025-10-28* You earn cash back each time you pay with Qlub. But I have not found one restaurant where you can redeem the cash back you earned. And there is not set of loyalty restaurants that you can just look up. Tell me qlub, how can I find these loyalty restaurants? They sure don't seem to exist. ### 1/5 — misleading info about subscription and worst customer service *2025-10-24, version 2.6.0* They say that the first month is free but it’s not. When you cancel it even if you didn’t use it they will charge you. Don’t sign up on save 15 dirhams on this bill and get free subscription that’s a not true. Also their customer service doesn’t is pathetic worst i have ever encountered they don’t know what they are doing. If you ask them a question they will act dumb and leave you hanging saying we will get back to you on this. ### 1/5 — تطبيق ما منه فايده *2025-10-09, version 2.5.0* يعطيك كاش باك تتفرج فيه ما تقدر تستخدمة ### 1/5 — Not clear ! *2025-10-07, version 2.5.0* Not clear ! ### 1/5 — Just avoid *2025-10-05, version 2.5.0* Misleading app that traps you into a paid plan with little transparency and unhelpful support, borderline fraudulent. ### 1/5 — They will let you make membership without knowing *2025-09-19, version 2.3.0* They will let you make membership without knowing ## Most praised reviews (10 highest-rated) ### 5/5 — i am shocked *2026-05-06* i love the fact that it gives u restaurants in ur proximity like when when i am hungry, i just go to any restaurant close to me ### 5/5 — ممتاز *2025-09-10, version 2.2.0* تطبيق يعطيك كاش باك وتقدر تخصم الكاش باك الي جاك من المطاعم والمقاهي المشتركة في التطبيق ### 5/5 — Love the app *2025-09-10, version 2.2.0* A lot of options ### 5/5 — Love the discounts *2025-09-09, version 2.2.0* I have been using the paid subscription to avail discount on multiple restaurants ### 5/5 — Best app ever! *2025-09-09, version 2.2.0* Gaming changing app for discovering new restaurants. ### 5/5 — Best discovery app *2025-09-09, version 2.2.0* One of the best restaurant discoveries and in UAE ### 5/5 — Best app ever! *2025-08-27* Game changing app with a good selection of restaurants! ### 5/5 — Very useful app *2025-08-26, version 1.8.0* Great way to find new discounts in dubai with a seamless way to pay ### 5/5 — Didn’t expect so many restaurants *2025-08-25, version 1.8.0* Almost all major restaurants in Dubai there ### 5/5 — Game Changer for Dining Out *2025-08-24, version 1.8.0* The best app to discover and choose the perfect restaurant vibe. This will be the #1 go-to app for dining experiences. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*