# Qphoto — user reviews > 47 indexed App Store user reviews of Qphoto by QNAP Systems, Inc., rated 2.15/5 from 33 ratings. - Source: https://appshunter.io/ios/app/qphoto/id597801329/reviews - App overview in markdown: https://appshunter.io/ios/app/qphoto/id597801329.md - Rating breakdown: 5★ 4 · 4★ 5 · 3★ 1 · 2★ 5 · 1★ 18 ## Newest reviews (15 of 47) ### 2/5 — Use to work, and now it’s dead *2022-09-15* I used it for years. The latest versions broke the app somehow and it won’t connect to the NAS. QVIDEO works just fine and I can’t find any issues on the QNAP to cause this. ### 2/5 — Doesn’t really work. Not reliable *2019-08-03, version 3.8.3* Hasn’t worked properly for a while now. Takes ages to process images. Better using auto upload feature in Qfile ### 1/5 — Not updated for IPad Pro screens *2019-05-24* Not updated for IPad Pro screens ### 1/5 — Many problems *2019-05-05, version 3.8.2* I have had to call QNAP support numerous times trying to simply update a new NAS and that took two phone calls. Support prefers to log in and do things themselves and sometimes it conflicts with another support tech previous mess. After QNAP tried to remote access my NAS by opening up proper ports all failed. I called my ISP and they opened up ports, ports were also open up Google Mesh (router) and QNAP still couldn’t connect to NAS. Browser, Apps none of it works. I’ll return it to store and look for another NAS brand. Update: After hours researching and looking over every aspect in settings I figured it out. Ports defaulted incorrectly. 8080/8081 and 8081 was the culprit! 8081 was changed to correct, 8080. Another problem when using all QNAP app it takes multiple different login’s to begin using each app/NAS applications. That’s totally nail biting frustrating, because it seems theirs a trigger that presents login opportunity from the cloud-side itself within each app. Y’all developers really need to WAKE UP simplify this process cutting down steps. The worse thing about QNAP is their keyboard function with 2FA = crazy, thoughtless mind binding.... Google AUTH only provides seconds before changing code; however, within each QNAP app you must tap 1,2,3 numbers key on keyboard next to ‘space bar’ then tap number..... understand! Your doing this for every field! You gotta have a good memory and be super fast with keyboard. Not even Binance or any other 2FA I’ve experienced is this cumbersome as QNAP. It’ll make you hate life. Qnote3 app never updates. Uninstalled/reinstalled still it doesn’t update making it useless. Good luck with updates. My experience, QNAP IOS apps are thee worse when it comes to using their NAS. Nothing about any of them are intuitive. If QNAP in some way could make their NAS Server default to outside 3rd party app/software easily with simplified login with better 2FA process I could fall in love using it. ### 1/5 — Lots of shortcomings *2019-01-19* The app constantly disconnects in the middle of browsing folders, even on superb WiFi If there are a lot of photos on the box, when opening up the app, it takes over 30 seconds before it times out trying to show shared photos. You then have to go and manually select folders and navigate to your photos if you want to see them. Very annoying. When you’re browsing folders, and want to get back, the app resets you to the beginning of the folder list. If you have hundreds of folders, going back means you have to scroll back down to where you just were, periodically being interrupted by loading messages that takes 3-5 seconds. ### 2/5 — Buggy *2018-10-08* This doesn’t connect or cache very well. Does not allow you to browse pics outside home network **Developer response:** Could you send us a mail (mobile@qnap.com)? We would like to know more information and help you fix it. Thank you. ### 3/5 — Nice pplocation *2018-09-03* Wish if you could add geotag and swipe down on the photo to return to the gallery ### 1/5 — No HEIC support *2018-02-18, version 3.3.2* Since updating to IOS 11 there has been no HEIC support. Most other cloud based servers have added support. For most Mac users this software is unusable unless support is added. Please consider ### 2/5 — Please add HEIC support *2018-02-10* Need to access iPhone photos in new format ### 1/5 — Broken *2018-01-02, version 3.3.0* Latest update deleted all my saved settings. Can’t find my NAS, can’t login manually. The previously excellent app is now useless. ### 3/5 — More user friendly *2017-12-17, version 3.2.1* The app works and do what it should. It has some limitation and you need to use qfile and qfoto together to achieve what you want which is a bit pain but I can get through it. However the app needs to be more user friendly. Similar to native photo app. People are used to native photo app for browsing the picture and therefore we don’t want to use different environment for browsing photo on our QNAPs Also it would be nice to have app for mac and pc to browse pictures and not to use internet browser for it specially for pc which are outside of network. Photos are the most used feature when qnap is used for personal use and it should also cover family members which are not very good with PCs so it should be user friendly for everyone ### 1/5 — No HEIC support *2017-09-21* Lack of HEIC makes this unusable for iOS 11 ### 1/5 — Won't let me in *2017-07-01, version 3.0.1* Asks to install "photo station" when logging in and it spins forever trying to install and does nothing. ### 1/5 — no longer functional *2017-05-28* Now requires use of QID/ cloud service - direct local-only usage no longer works. Phoning home should NEVER be required for me to access my own device on my own network. ### 1/5 — Does not login *2017-03-12, version 2.3.0* Does not login ## Most critical reviews (10 lowest-rated) ### 1/5 — Not syncing *2023-04-16, version 3.9.2* Latest update doesn’t sync ### 1/5 — 不能设置密码 *2023-01-09, version 3.9.1* 你是认真的嘛？密码都没有办法设置，谁打开谁看？完全没有隐私的吗？ ### 1/5 — Update? *2022-12-31* No update? No new UI/UX? ### 1/5 — no heif support *2022-10-08* no heif support ### 1/5 — 登陆不起 *2022-06-13, version 3.8.14* 什么破玩意儿 ### 1/5 — Recent Update interrupts downloads *2021-09-15* The recent update does several things creating problems with downloads. There is no longer any clocking or status indicator of any type that downloads are in progress. When downloading multiple selected items the download will just stop without notice… please review and fix so that I can post an adjusted review. ### 1/5 — Big ugly blue bar *2020-05-08* This app forces you into slideshow mode when you try to browse any photo. When you share the screen it overlays a blue bar on top of every photo. Incredibly frustrating to try and use. ### 1/5 — Junk *2020-04-28* Navigation is horrible, not consistent with functions in Photo Station, what a disaster. **Developer response:** Could you send us a mail (mobile@qnap.com)? We would like to know more information and help you fix it. Thank you. ### 1/5 — Not Working *2020-03-22* This is the only app from Q suite of apps that does not log into my device. Do not know what is wrong with it? I tried uninstall and install back but without luck ### 1/5 — Needs HEIC/HEIF support *2019-12-27* The app and QNAP server needs HEIC support. Mac supports it. Windows supports it. Why not a media server to serve multimedia needs. ## Most praised reviews (10 highest-rated) ### 5/5 — New Update is great. *2023-06-12* Thank you for the new update. The updated UI is noticed by us users and appreciated. Please continue making this app better and better. ### 5/5 — Thank you QNAP *2019-07-05* I’m not sure why there’s so many low ratings. I see folks complaining about accesss to their qnap server outside their network. This seems to work fine for me. I set mine up with qnapcloud ID and I made sure use The qnap app CloudLink to update my route to include port forwarding rules to allow internet access to my server. Overall I have to say it’s a fantastic app and overall great experience on my new Qnap server ### 5/5 — Pretty good effort *2016-06-13* Nice work with the mini player. Need some improvements though, but keep up the good work ### 5/5 — Awesome *2015-11-24, version 2.0.0* Finally a real app to support QNAP on iOS. Keep up the good work. ### 4/5 — No Apple TV slideshow :(( *2018-05-20, version 3.5.0* Please can we get some Apple TV viewer and slideshow. Can’t believe it’s not available. ### 4/5 — Not a bad app, relatively user friendly. *2017-10-15, version 3.1.0* I’ve only been using a NAS for around 3 months & find this handy for uploading and sharing content while off the LAN (connected to qnap cloud). It could do with an easier UI, but I suppose it’ll evolve. Using iOS 11.0.3 no issues. ### 4/5 — Nice App *2017-03-18, version 2.3.0* Great addition to the QNAP NAS. Thanks! ### 4/5 — Pretty good but need to fix the date issue *2016-12-15* After photos are transferred , the dates don't reflect the original photo taken date. The Qfile shows the correct date but Qphoto doesn't. Hopefully someone can fix this. The only way around is to run rebuild in photo station which wipes out albums. ### 4/5 — Works Fine *2016-08-12* I use this app at least few times each week. It doesn't have a lot of features, but I have a solid access to my whole home library of about 8000 photographs. ### 4/5 — Follow up on my last review post. *2015-12-14* Go figure, I tried qphoto again a couple of days later and now seems to be working fine. I have no idea why I was getting data read errors and now seems ok. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*