# Qpien - Omni-Channel Helpdesk — Customer service platform > Omni-channel customer service platform for businesses to manage communications and increase sales. (iPhone/iPad app by Qpien Inc.) - Source: https://appshunter.io/ios/app/qpien-omni-channel-helpdesk/id1628840270 (this page in markdown: same URL + `.md`) - Developer: [Qpien Inc](https://appshunter.io/developer/1628840272) - Category: Business - Price: Free - Rating: 5.00/5 from 1 App Store ratings · 1 written reviews indexed - Age rating: 4+ - Requires: iOS 13.4 · 40 MB - Languages: American English - Released: 2022-06-16 - Data updated: 2026-09-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/qpien-omni-channel-helpdesk/id1628840270/reviews.md ## What is Qpien? Qpien is a omni-channel customer service platform that delights your customers and increase sales. Support customers on the go with Qpien and offer a great customer experience at all times. Never miss any message from your customers! The Qpien mobile app is with you whenever you need. Qpien build for your business that allows your customer service team to manage all of your customer communication and service in one place. Businesses use Qpien to improve customer experience and increase the efficiency of their customer support teams. Using Qpien gives you a true all-in-one help desk experience across live chat, WhatsApp, Facebook and Instagram in one user-friendly platform, saving you time and money. Qpien has a powerful integration with e-commerce brands, like Shopify, WoCommerce so that you can see all your products without leaving your Qpien app. - Manage conversations from live chat, WhatsApp, Facebook and Instagram in Qpien helpdesk app - See all your customer chats and messages across different channels in one screen - Respond instantly with automations - Use quick replies, tags, internal notes, automatic replies to cut support time. - Use team chat to chat with your team and transfer conversations to your team members. - Send products to customers in chat with a frame and button - Respond in one click using quick replies - Boost sales, Increase Conversions And Revenue All-in-one, Customer support, Customer service, Helpdesk, Help center, ticketing, Live chat, Automations. ## Key features - Manage conversations across multiple channels - Automate responses with quick replies - Integrate with e-commerce platforms - Team chat and conversation transfer - Boost sales and conversions ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/qpien-omni-channel-helpdesk/id1628840270/reviews.md ### 5/5 — Surprised *2024-01-24* I am super surprised and also feel lucky to come across this app it is just amazing. The entegration with your all of the social media platforms provides a great convenience and so easy to reply your customers and also the live chat is great. Thank to Qpien’s automation features we have gained so many extra sales and have reduced a lot of labor. Definitely I suggest qpien ## Frequently asked questions about Qpien ### What is Qpien? Qpien is an omni-channel customer service platform designed to help businesses manage all customer communications from live chat, WhatsApp, Facebook, and Instagram in one place. It aims to improve customer experience and increase sales. ### What channels does Qpien support? Qpien supports live chat, WhatsApp, Facebook, and Instagram direct messages. All conversations from these channels are consolidated into a single, user-friendly platform. ### Can Qpien integrate with e-commerce platforms? Yes, Qpien has powerful integrations with e-commerce brands like Shopify and WooCommerce. This allows users to view and manage products directly within the Qpien app. ### How does Qpien help improve customer support efficiency? Qpien offers features like instant responses with automations, quick replies, tags, internal notes, and automatic replies to cut down support time. It also includes team chat for collaboration and conversation transfers. ### Does Qpien have ads? No, Qpien does not contain advertisements. The app is free to use and does not display any ads to users. ### What devices is Qpien available on? Qpien is available on iPhone, iPad, and iPod devices. It is designed for mobile use to support customers on the go. ### How often is Qpien updated? The latest version of Qpien is 2.3.7, which was last updated on May 18, 2026. While this date is in the future, it indicates a commitment to ongoing development and updates. ### What is the user sentiment for Qpien? Based on the available data, Qpien has a perfect rating of 5.0 stars from 1 rating, suggesting very positive initial user sentiment. ## Version history (last 5 releases) ### 2.4.6 — 2026-08-31 Small bug fixes ### 2.4.4 — 2026-08-20 Small bug fixes ### 2.4.3 — 2026-07-29 Bug fixes and performance improvements. ### 2.4.2 — 2026-06-30 Bug fixes ### 2.4.1 — 2026-06-06 Performance improvements. ## Apps similar to Qpien | App | Rating | Price | Category | | --- | --- | --- | --- | | [ShipEntegra: E-Export Seller](https://appshunter.io/ios/app/shipentegra-e-export-seller/id6445987443) | 3.0 (2) | Free | Business | | [ikas: E-Commerce Business](https://appshunter.io/ios/app/ikas-e-commerce-business/id1618227536) | 5.0 (1) | Free | Business | | [TeamGram Mobile](https://appshunter.io/ios/app/teamgram-mobile/id1316384063) | 5.0 (2) | Free | Business | | [Trendyol Seller Center](https://appshunter.io/ios/app/trendyol-seller-center/id1505287007) | 3.7 (28) | Free | Business | | [Hipcall](https://appshunter.io/ios/app/hipcall/id6738117851) | — | Free | Business | | [PureField: CRM,FSM,CMMS and AI](https://appshunter.io/ios/app/purefield-crmfsmcmms-and-ai/id6523414242) | — | Free | Business | ## Related topics [omint assistance](https://appshunter.io/ios/topics/omint-assistance) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*