# Qsee - Smart Home — user reviews

> 23 indexed App Store user reviews of Qsee by QSEE TECHNOLOGY, rated 1.68/5 from 34 ratings.

- Source: https://appshunter.io/ios/app/qsee-smart-home/id6446078115/reviews
- App overview in markdown: https://appshunter.io/ios/app/qsee-smart-home/id6446078115.md
- Rating breakdown: 5★ 5 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 25

## Newest reviews (13 of 23)

### 1/5 — Malo

*2024-12-18, version 2.0.4*

La app tiene muchos problemas, imagino que es el host, por favor arreglen eso

### 1/5 — Garbage

*2024-12-16, version 2.0.4*

Doesn’t work no more and app doesn’t even open

### 1/5 — Not reliable

*2024-12-12, version 2.0.4*

The app keeps turning off and disappearing out of my phone, it’s not reliable. I just bought and I’m not able to connect it

### 1/5 — Bad app

*2024-12-01, version 2.0.4*

The app close when try to put the information

### 1/5 — Baby monitor camera

*2024-11-06, version 2.0.4*

Terrible app give me hard time to sign up with email and password I have to spend my time on password for one hour not finished

### 1/5 — App doesn’t work

*2024-05-19, version 2.0.4*

I wish i read these reviews before I bought the DVR. The app is terrible and I am not even able to setup an account. I’ve tried over 20 different password combinations and it keeps giving me an error message. I cannot even access the app to setup my cameras without buying a monitor.

### 1/5 — Old devices don’t work

*2024-04-22, version 2.0.3*

We got scammed by this company.   I paid so much money for multiple systems which are no longer supported.    They should be ashamed of themselves

### 1/5 — Left high and dry!

*2024-04-08, version 2.0.2*

They should offer something for people who already have systems. Can’t reset the password don’t have access to our own cameras. No warning. Terrible way to do business!

### 1/5 — Don’t buy!

*2024-03-30, version 2.0.2*

No support for the old app.
I got a new phone, now the old app won’t work. When it did work they have the worst customer service. Do NOT buy this system!

### 1/5 — Old app worked better

*2024-03-12, version 2.0.0*

I can no longer connect my wifi cameras with the new app. Shut down support for older cameras and forcing us to buy the "new" ones.

### 1/5 — Where is the old app?

*2024-01-07, version 1.9.0*

Ive been using my qsee for 6 years now. Even when Qsee stopped supporting, I was able to access my nvr using old app. Now old app is gone, I cant remotely connect to my nvr.

### 1/5 — Never again

*2023-12-16, version 1.9.0*

Stuck with old system.  Won’t buy from QC EVER AGAIN

### 1/5 — Terrible move

*2023-12-10*

Let me start by saying that I purchased this company’s camera system about a year before Covid. Might I add, install labor was $600. Then you close your doors during Covid. 2 years later you “reopen” and get the service going again. Meanwhile your old app worked fine for the 2-3 years you no longer existed up until a week or so ago. Now, how convenient, you start back up and then you shut the old app down completely and tell your customers to buy a new system that will work with the “new app”. What a terrible move. $1000 dollars down the drain. Never again.

## Most critical reviews (10 lowest-rated)

### 1/5 — Absolutely terrible

*2026-03-10, version 2.0.4*

I would give less than 1 star if I could. We have a QSee system in our gym & cannot check on the business from home bc the app freezes/crashes. No playback can be watched from the app bc it will not pull up the date/time. Trash system. Will be upgrading to another brand asap!

### 1/5 — Horrible Customer Service

*2025-08-21, version 2.0.4*

For weeks I have been trying to reach someone or get a response regarding issues with the app. As of today NOTHING! I messaged via social media platforms. Messaged via the app, emailed , and called. I miss the old company because this one that took over is a nightmare. I think I’ve held long enough and time to look for another company. I don’t recommend them. Save yourself the money. The app doesn’t always work and the actual program set up for your NVR (what I purchased) is not user friendly .

### 1/5 — As bad as it gets

*2025-05-26, version 2.0.4*

Gets a 1.7 before I tried to use the app. How can it be this bad.

### 1/5 — Customer Support

*2025-03-04, version 2.0.4*

Customer support via chat gives you a message to send them your email address and that they will get back to you within 24 hours. I sent a message yesterday and we are on the last hour, the 23rd hour and I have yet to see any message come through

I sent a new request. Got the same message. Give me your email and will contact you within 24 hours let’s see what happens..

### 1/5 — App freezes

*2025-02-03, version 2.0.4*

I downloaded the app, couldn’t even log into it… Im confused. This is the first time. I just spent over $1k on this stupid system. Not happy. About to return.

### 1/5 — App won’t work

*2025-01-21, version 2.0.4*

This app is so annoying don’t work on my phone can’t see Online camera don’t recommend.

### 1/5 — Worst app and worst system

*2025-01-15, version 2.0.4*

The app is not opening after downloading. As soon as try to enter username password, app crash immediately. Please fix this issue. I have system but can’t access my camera. So pathetic.

### 1/5 — No longer support iPhone

*2025-01-08, version 2.0.4*

I have used Q-See for years. But they no longer support iPhone users. Looks like it is time to find a new company to use.

### 1/5 — Keeps crashing

*2024-12-21, version 2.0.4*

This app keeps crashing every time I try to type my login information. I am using an iPhone 15 pro

### 1/5 — Paul

*2024-12-18*

App keeps closing on me ,

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*
