# QSR Inventory — user reviews

> 33 indexed App Store user reviews of QSR Inventory by QSRSOFT, LIMITED LIABILITY COMPANY, rated 3.79/5 from 84 ratings.

- Source: https://appshunter.io/ios/app/qsr-inventory/id1486418816/reviews
- App overview in markdown: https://appshunter.io/ios/app/qsr-inventory/id1486418816.md
- Rating breakdown: 5★ 41 · 4★ 11 · 3★ 13 · 2★ 3 · 1★ 14

## Newest reviews (11 of 33)

### 3/5 — Invetory

*2024-09-16, version 2024.8.10*

The app has problems when using the camera, nothing appears and there is a flash on the screen

### 3/5 — Buggy

*2024-05-20, version 2024.6.1*

The app works well, however still has music issue where it stops with each scan. Also when you go from camera to type in something and back to camera. The camera closes after each scan until you go out of inventory and back in.

### 3/5 — Music not working again

*2023-12-03, version 2023.8.15*

App worked great for longest time, now when you scan boxes it cuts the music again.

### 3/5 — Hi

*2023-02-17, version 2023.1.15*

So I am experiencing issues will not allow me to sign in with my E ID number password is correct along with login it keeps saying invalid user’s name first time this has ever happened

### 4/5 — iPhone 11 bug

*2021-04-11, version 2021.4.7*

App is great for doing inventory however, there is a bug on iPhone 11’s for sure where it will stop my music from playing every time i scan something and there is a bug that makes my keyboard disappear and Im unable to type things in. Please fix soon!

### 3/5 — As a real McDonalds employee:

*2020-12-31, version 2020.11.3*

I’ll list the pros and cons of this app.

Cons:
•App will randomly log you out after awhile, even if you’re in the middle of counting inventory.
•The default keyboard is soooo slow. Typing fast is impossible as it’ll start to miss letters.
•The camera barcode scanner is unreliable. There’s no feedback on why the barcode isn’t scanning. It should default to a number pad to enter the WRIN when scan was unsuccessful. 
•The submit inventory button takes up the entirety of the bottom of the screen. Accidentally presses happen to often. Make it smaller or put it at the top of the screen in the header.
•there should be a button for the keypad, similar to the camera button.
•I can’t sort my past counts by time so if I click save but need to add to it, I have to either scan it or search for it all over again. 

Pros:
•Being able to add to a count by just pressing the arrow keys saves a lot of time.
•Being able to completely skip entering it into the computer is nice. 
•As bad as it is, it is nice being able to scan the barcodes with my camera.

Not many pros, but this app has potential. I hope they give the devs the budget to work on it more.

### 4/5 — Needs a route

*2020-10-30, version 2020.10.21*

I like the fact that you don’t have to enter the entire WRIN to get the item pulled up, but I wish that there was an option to put in a route. When you are in the freezer and your fingers are freezing and the bar code won’t scan, it’s a pain to have to type in the WRIN. And having a route set up, it would make counting in the freezer that much faster. Other than that, I really like it better than using the info recorder that I used before

### 3/5 — Great app, saves so much time! But..

*2020-10-30, version 2020.10.21*

I use the app on my phone. It restarts and deletes my counts entirely if I have to open another app or I’m receiving a phone call. Everything else is so convenient, tho- the red, yellow, and green marks, the barcode scanner, the simplicity.. I love it

### 3/5 — Okay start, needs work. Will update as app is updated.

*2020-10-30, version 2020.10.21*

I’ll make this brief and to the point

The good

-Being able to search and add inventory by WRIN or name is convenient.

-Being able to put in waste is great especially when store internet is down or spotty.

-Not having to sync the computer and info reader is way simpler to get started on your inventory.

The things that need improvement.

-By far the most important thing that needs fixing, the app needs to have its inventory locally cached or something, it’ll log you out and force you to start over, this has happened to me twice, once at the start which is no big deal, another after two hours of work. This makes me hesitant to adopt this as the main way to log inventory. Also, give me an option to disable auto deleting the inventory after a set time, I don’t need a time limit hanging over my head while working, and it’s set to 2 or 3 hours by default, why?

-Not sure if it’s my iOS version but a lot of my icons are just questions marks as if they’re missing icons or something, I figured out how it works with experimentation but come on.

-Add a remember me option, I don’t want to have to manually log in every-time.

-Let me search by WRINs without hyphens.

-Could be just me but when inputting text it will miss some of my inputs because I imagine it’s searching through the database to find matches so it lags and makes me have to slow type to get what I want.

-Can we add an option to toggle the flashlight when scanning for barcodes, the camera isn’t as reliable as an infrared light so it needs some help

Please fix that log out issue as soon as you can I don’t want to be nervous doing inventory hoping to god I don’t open it back up to have it be deleted every time I work. Thank you.

### 4/5 — Good app.

*2020-08-29, version 2020.08.24*

Been using the app for 2 weeks now.  My inventory goes much faster then it used to.  Love the recent addition of red, yellow, green warnings when I submit.

### 3/5 — Hi

*2020-08-19, version 0.5*

Overall it works pretty good but when you lose Service or Wi-Fi on your phone or tablet device you have to hand punch all of it in on the computer which would be time-consuming if you had to do a full inventory and you cannot subtract items off of the inventory list you have to delete that item and re-put it back in for example if I was account in case of lettuce and I put in six bags and hit the save button and go back into lettuce I cannot remove one bag I have to delete it and re-put it in

## Most critical reviews (10 lowest-rated)

### 1/5 — Update crashed my app

*2024-03-19, version 2024.3.15*

Hello. I updated my app yesterday and now when I click on it to open, it opens for 2 seconds and then closes. I’ve uninstalled and reinstalled. Phone off/ on. Idk what to do next. Thank you.

### 1/5 — The app stopped working

*2024-03-19, version 2024.3.15*

The app won’t open on my phone anymore. Seems like it happen to a couple phones. Will work on certian ones. Please look in to and fix

### 1/5 — Music

*2023-07-31, version 2023.6.15*

I cant even watch listen to music with bluetooth off either cause each scan some how still manages to just completely shut it off wish i didn’t have to do this in silence

### 1/5 — 😡

*2021-07-28, version 2021.06.24*

Every week the app is showing at error 😨

### 1/5 — Keyboard still doesn’t work

*2021-05-29, version 2021.4.21*

Latest version of iPhone OS, latest version of QSRinventory and still. My keyboard disappears across all apps when I use a Bluetooth scanner with this app.

### 1/5 — Says I do not have access

*2020-05-12, version 0.5*

Doesnt let me do an inventory says I have no access

### 2/5 — Bored

*2023-07-10*

It would sure be nice if i could play music while scanning but all the sudden not allowing it

### 2/5 — Inventory expires?

*2022-09-28, version 2022.8.15*

Why would there be a time limit for an inventory? Why is it 2 hours? Why doesn’t it let you know before it deletes your inventory? Why?😭😭

### 2/5 — Works alright

*2020-11-01, version 2020.10.21*

It doesn’t scan as fast as with the info recorder I have to zoom in, focus, turn on/off the light, reposition my phone to be able to scan items IT’S ANNOYING!!!!!! Soo I end up typing the items when I can’t scan them. It’s a waste of time. But my restaurant requires this type of method. It won’t let me contact the developer!!!!

### 3/5 — Counts not translating into system correctly

*2025-08-19, version 2025.7.27*

For example, sometimes I will put into the inventory app that I have 338 pounds of oil, but whenever I log into the web version, it put it as case or something else... additionally, it doesn't always submit all product after doing counts

## Most praised reviews (10 highest-rated)

### 5/5 — Not working

*2024-03-18, version 2024.3.15*

App doesn’t work anybody knows what happened

### 5/5 — Qsr Inventory App

*2024-02-16, version 2023.11.1*

Great App, but every time I scan something while doing inventory while listening to my music, it stops. It didn’t use to do that until Recently. I don’t know Why it does that.

### 5/5 — great app

*2021-11-30, version 2021.11.17*

i absolutely love the app but since the update 3 days ago i haven’t been able to log in to my store

### 5/5 — Location Feature

*2021-06-28, version 2021.06.24*

I love the new “Location” section and being able to add item to the list.  This would be EVEN better if the ITEM on the list was clickable.  Kind of pointless having a list of you have to go back outside of the list to count.  Maybe something to think about. Other than that I love the new features.

### 5/5 — No diction keyboard in app

*2020-12-31, version 2020.11.3*

In other apps on my iPhone I have the option to tap the microphone icon in the bottom right of the screen. But on your QSR inventory app it doesn’t appear. As it may not seem to be a “needed” option, it would be greatly appreciated for your McDonalds clients because our walk in freezers are so unbearably cold at times and I wish I could just say how many of each case I’m inputting into the app, instead of having to keep my gloves off and type when my hands are already freezing. The app is perfect regardless of this. This is only a suggestion. Thank you for your time.

### 5/5 — Things to add

*2020-11-08, version 2020.10.21*

1.) I want to use my iPhones keyboard, not the app’s keyboard. The app’s keyboard is slow and takes too long. 

2.) Being able to see actual variance numbers rather than simply green/yellow/red would be great. Maybe add a sub page to the normal inventory page. 

3.) There should be a horizontal mode on the app, not only vertical. 

4.) Work with dcsync to be able to check a stores order via app.

**Developer response:** Hi, Thank you for your feedback.  I am sorry to hear the keyboard is not working well for you.  Would you please submit a support ticket so we can trouble shoot why the App keyboard is slower?  I can tell you the red, yellow, and greens are supposed to guide you without showing an actual number as part of the design in Cash and Inventory.  Green are 0-5% plus or minus, Yellow are 6-19% plus or minus, and Red is over 20% plus or minus.  We have some training available on QsrSoft Academy that may help or we would be happy to help more if you call our number 877-349-3424.  We are working on the app having more functionality and will open a request for the horizontal mode.  Also we are planning a way to check in the truck via the app that will be coming in 2021.  Thanks again for all your feedback!

### 5/5 — UPDATE AVAILABLE

*2020-11-03, version 2020.10.21*

How do I update this app?  It keeps sending me from the App Store back to the inventory app.... my updates available does not show an update pending.  Please help.

### 5/5 — Ease of use

*2020-10-29, version 2020.10.21*

This app has made inventory more efficient, I can be in the floor and counting at the same time. It’s easy to navigate and shows when your numbers are in green, yellow, or red.

### 4/5 — Almost great

*2026-02-27, version 2026.2.20*

I only just recently started using this because I prefer the info recorder, but our broke. There are a couple features that I wish were available.

1) The ability to collapse locations when completing inventory so that once a section has been completed you can make them smaller so it’s easier to scroll through.

2) Every time I have to use the number pad to enter an amount instead of pressing +/- it automatically scrolls back to the top of the list. This means that sometimes I have to press the + button 30 times to avoid having to scroll down to find my place.

With just those 2 changes it would make using the app so much easier!

### 4/5 — Bug/annoyance

*2025-03-11, version 2025.2.4*

When editing a count with a typed in number (i.e. adding .5) instead of using the plus/minus buttons the current list of counts resets its view to the top, wasting time by making you scroll all the way back to where you were previously. It used to not do this in the past. Fix/update that and this would be a 5 star!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*
