# QT EMA — user reviews

> 86 indexed App Store user reviews of QT EMA by QuikTrip Corporation, rated 2.30/5 from 305 ratings.

- Source: https://appshunter.io/ios/app/qt-ema/id1105449638/reviews
- App overview in markdown: https://appshunter.io/ios/app/qt-ema/id1105449638.md
- Rating breakdown: 5★ 57 · 4★ 27 · 3★ 27 · 2★ 36 · 1★ 158

## What do users think of QT EMA?

Overall sentiment: negative

**Pros**

- 📱 Useful for checking schedule and shifts
- 🎯 Helpful for ERP employees to track assignments
- ⏰ Convenient access to work information on-the-go

**Cons**

- 🐛 Frequent crashes and app failures
- 🔐 Persistent login and authentication issues
- ⚠️ Unreliable schedule display and synchronization
- 🔔 Missing or non-functional notifications
- 📉 Poor app performance and slow loading
- 🔄 Requires constant reinstallation to function
- ❌ Inconsistent feature functionality
- 🚫 Incompatible with older iPhone models
- 😤 Lack of developer responsiveness to bugs

**Commonly reported bugs**

- App crashes on launch
- Login errors and random logouts
- Schedule not loading or displaying correctly
- Unable to scroll through schedule
- Cannot pick up extra shifts
- Cannot post shifts to extra shift board
- Loading screen freezes indefinitely
- Schedule changes not reflecting properly
- Incorrect schedule display (off days showing as work days)
- Directions button non-functional
- Payroll section inaccessible
- Notifications not loading
- Blank screen after login
- Incompatibility with latest iOS updates
- Duplicate shift pickups allowed
- Schedule glitches on specific days of week
- App won't open after recent updates

**Most requested features**

- Clock in/out functionality from app
- Full employee portal access
- Push notifications for schedule changes
- Notifications when shifts are picked up by others
- Notifications for store assignment changes (especially for ERP)
- Ability to cancel vacation days through app
- View employee contact information for shift coverage
- Access to payroll information
- Ability to post shifts a week in advance
- Notification sounds for schedule changes
- View employee metrics and daily store emails
- Job posting access
- Messaging functionality
- Improved UI/UX design

## Newest reviews (17 of 86)

### 1/5 — Scheduling Glitch

*2024-03-26, version 2.4.32*

It would be nice to have an updated schedule on this app to where it doesn’t change my off days to working days each login. I’ve caught it in time luckily, at least five times but am now on my second warning before being let go because this stupid app has changed my schedule last second multiple times. Please fix this annoyance.

### 1/5 — Posting shifts putting more days to work

*2024-03-16, version 2.4.32*

When I posted my shift for the two days it took them off for that week. But when I looked at the next week my work schedule increased more on the days Im not supposed to work. I can’t keep doing this anymore I need help to stop it from happening.

### 1/5 — Crashing/logging out error loading everytime

*2024-03-09, version 2.4.32*

Seems this app no longer works with iPhone 8+. Get a pop up that says can’t load anything options are “ok” or “retry”. When you hit ok it does nothing and is blank and if you hit retry it loads then goes back to same error. And now when I close it after doing that I’m logged out and when I try to login it says I need to change my password even though I just changed it today. 

iPhone 8+ if that matters the update a few days ago just broke everything when it says “fixed for older phones”

### 1/5 — Work with me here guys.

*2024-02-22, version 2.4.30*

Starting as a ptc and working the same times every week every day meant that if I couldn’t get into the app one day, I still kinda knew where I’d be going and at what time. Even if I wasn’t sure, it would just be me calling my store and asking what my schedule would be for the week. But now that I’ve moved to ER, I need to be able to access my schedule at any time. HOWEVER, for the entirety of the day, the app WOULDN’T OPEN. And it still wont open as I’m typing this. I checked at my store today and as of now I’m still doubled up, but now I have to wake up an hour or two earlier to call and ask tomorrow if I’m still doubled up. This is unnecessary and unprofessional. The fact that the employee app is the worst part of this job is insane. Quite literally, all that is needed is the ability to check my schedule. The app is perfect if that worked. But I CANNOT OPEN IT!!! I deleted and reinstalled the app already and restarted my phone twice. Quit making this job harder than it has to be. Please and thank you.

### 1/5 — Crashing

*2024-02-22, version 2.4.30*

It will not let me open the app. Crashes every time

### 1/5 — Hides extra shifts you pick up

*2024-02-21, version 2.4.30*

If you pick up an extra shift for a monday (not sure if day makes any difference) during the next week/ pay period, the app will remove it from your schedule for the few days leading up to that shift. 

I’ve been told “it only happens on Sundays” but I’ve just had this happen for several days leading to that shift. 

It really hurt my time off record since for several days the app said I had the day off, when in reality I had a 5:00am shift that I just couldn’t see. 

This needs to be fixed.

### 2/5 — I can’t look at my shifts and keeps closing out of app anytime I try to open it

*2024-02-21, version 2.4.30*

As someone who constantly has to check his shifts due to how often I’m working it’s very frustrating when I’m not able to see the times I work and I then have to call my store to tell me what time I work. The app doesn’t work for my phone or something. Very not cool

### 1/5 — Log-in issues

*2023-08-07, version 2.4.21*

I’ve used this app for nearly five years and I’ve never had a real issue with it until the last month give or take. The app has been logging me out at random times and won’t let me log back in. This is very inconvenient as my scheduled store can change right before the start of my early morning shift.

### 1/5 — Can’t post shifts anymore

*2023-04-17, version 2.4.18*

The past week or so I haven’t been able to post my shifts on the app and I don’t have time to run to another store just to post a shift.

### 1/5 — App

*2023-04-10, version 2.4.18*

Fix the app now

### 1/5 — Not loading

*2023-02-17, version 2.4.18*

I cannot post any of my shifts onto the extra shift. It keeps on getting stuck on the loading screen. I tried to be patient with it, one time I waited for half an hour, but it never left the loading screen. After that I kept closing the app and trying again, but with no luck. Please fix this bug.

### 1/5 — Trouble checking schedule

*2023-02-08, version 2.4.14*

So recurring problem here to where I try logging in to the app but nothing will load and keep getting error messages this really frustrating do to the fact I am on ERP and I can’t check my schedule 3 hours before I need to be at work and I don’t know what store I am going to please fix problem asap

### 1/5 — Does not work

*2023-02-07, version 2.4.14*

This app continuously does not work for me I log in and it say that there is a problem and will not let me post shifts that I need picked up. I also pick up shifts that have already been picked up by another employee. Making it difficult for manager and it makes them have to call one of us and tell else someone else has picked it up.

### 1/5 — App error

*2023-02-06, version 2.4.14*

Trying to use the app but continues to say error every time after longing in.

### 1/5 — Redesign

*2023-01-20, version 2.4.14*

This new redesign is so awful like who allowed it! The old design was better and more aesthetically pleasing, also the transitions are so choppy 🙁

### 1/5 — They dont care

*2022-09-11, version 2.0.14*

So much money yall make and can’t update the app for our needs as employees like if someone takes our shift.

### 1/5 — Problems with login

*2022-06-07, version 2.0.14*

I have tried logging in but it keeps saying error and I don’t know what to do

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible App…

*2026-06-11, version 2.4.32*

Even with all the bug fixes claimed to make this app work properly it’s still randomly makes it to where you can’t login at all no matter what you do. This is important because this app is one of your most important tools as a qt employee. The fact that this app constantly goes down and the problem still isn’t fixed goes to show you how behind qt is a company on the tech level because how are you a multi billion dollar company but can’t get an old app to run right and consistently for your employees. Absolute joke.

### 1/5 — Forgot Password/login

*2026-06-11, version 2.4.32*

I don’t understand why there isn’t a “forgot password” or “forgot username” option to be able to log back into this app. It’s no wonder so many people have complained over the year . 

It been nearly a week and half ago since I downloaded this app. I was able to view my paystub, but now all of a sudden when I check to see what my schedule for my QT location for next week it shows that I have to log back in, but it never saved my password or my login and now I’m unable to login. There also isn’t an option to be able to contact someone who could assist.

### 1/5 — Don’t work at qt

*2025-12-27, version 2.4.32*

If ur thinking about working here as a temporary/part time job,don’t  it sucks (I live in OK and it’s 12.88 an hour )

### 1/5 — Doesn’t work anymore

*2025-05-07, version 2.4.32*

This app has a bad habit of signing me out and then won’t let me sign back in. Always a pain. I used it yesterday but today it wants me to sign in but when i try, it says error, try again. I know my username and password so it’s not me. Never let me see notifications since day one and now I’ll have to delete this app, wait a couple days, then start all over just like last time. Please fix this app or trash it and make another one from scratch

### 1/5 — Constant crashing

*2025-05-07, version 2.4.32*

About 50% of the time you try to open the app it gives an error and won’t let you see your schedule or log in.

### 1/5 — store 294

*2025-01-20, version 2.4.32*

this app isn’t great there’s always a problem with it they don’t even consider to change it and i feel like it should give you a notification if they change your hours

### 1/5 — Cannot login

*2025-01-03, version 2.4.32*

I’m a new employee at QT and my login will not work. I have changed passwords four times

### 1/5 — Bad app

*2024-10-22, version 2.4.32*

Doesnt give notifications on schedule changes and 80% of the time it just doesnt work at all

### 1/5 — Keeps malfunctioning

*2024-10-10, version 2.4.32*

After reading the reviews and seeing the ratings, I’m seeing that this app is consistent in not working. I’m new in working at QT, and this is my first “real” job. I need to know my schedule and want to get more shifts, but I need this app to do so. Idk how long it’s gonna take for yall to update this app, but please hurry up :(

### 1/5 — App needs improvement

*2024-07-30, version 2.4.32*

can’t not access my payroll

## Most praised reviews (10 highest-rated)

### 5/5 — Emily Glosson 1140

*2024-02-21, version 2.4.30*

Hey, i’ve deleted and reinstalled the QT EMA app multiple times to try and make the app work, but it just keeps glitching and closing the app. I’m on ERP and I can’t see what stores I get sent out to… other clerks have the same problem as well. Please try to fix this soon! 

Thank you:)

### 5/5 — Schedule scrolling

*2019-04-27, version 2.0.6*

We gonna get an update soon so we can scroll? I’d like to see Saturday at least.. without having to log in online :)

### 5/5 — It does make a notification sound..

*2018-12-18*

You just can’t have your phone on silent or vibrate.. it most definitely makes a sound. If you’re not hearing one, go check your notification settings.

### 4/5 — Fix one but create another.

*2019-06-13*

So now you can scroll to view schedule but it won’t let you click on directions. It used to automatically open maps when you clicked on the directions button.

### 4/5 — Still Glitched

*2019-06-05, version 2.0.6*

Still can’t scroll down on my schedule, i remember when it first happened you said you’d fix it and that was awhile ago.

### 4/5 — Pushed Notifications?

*2019-04-19*

I couldn’t imagine erping without the app but not getting calls when I get sent out late has made me rely on this a lot. It seems I only get pushed notifications if I delete the app and re-download, it only pushes for one schedule change. Also the non scrolling this is no bueno. Thanks for your work.

### 4/5 — Can’t scroll

*2019-04-11, version 2.0.6*

I can’t scroll to look at my schedule.

### 4/5 — Newest update broke viewing schedule

*2019-03-29, version 2.0.6*

Can’t scroll to check my schedule since newest update.

### 3/5 — Time clock

*2025-01-14, version 2.4.32*

Should add ability to clock in/out from app. Allow it to access the entire employee portal. Other companies do so.

### 3/5 — please fix app

*2024-07-30, version 2.4.32*

App is OK at best but is always having technical issues ESPECIALLY with the payroll system, it is always down and slow to run.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*
