# Qualstar CU Mobile Banking — user reviews > 33 indexed App Store user reviews of Qualstar CU Mobile Banking by Qualstar Credit Union, rated 3.80/5 from 57 ratings. - Source: https://appshunter.io/ios/app/qualstar-cu-mobile-banking/id359240984/reviews - App overview in markdown: https://appshunter.io/ios/app/qualstar-cu-mobile-banking/id359240984.md - Rating breakdown: 5★ 37 · 4★ 1 · 3★ 2 · 2★ 5 · 1★ 12 ## Newest reviews (11 of 33) ### 3/5 — Logon Error msg *2022-06-15, version 3023.4.0* I have experienced the following problem with my iPhone 8 Plus To log in to your account your contact information needs to be on file with your financial institution. Call the call-center to add your contact information. I cannot log on! I try and hit logon and the above message shows. My bank info, username and PW are all good! I have deleted app and readded the app and also turned phone off and on. What seems to be the problem??? ### 3/5 — Zelle *2020-07-07, version 3013.1.0* I hope the next App update has Zelle feature just like other banks.This would be more useful. ### 2/5 — Nice update but... *2020-03-13, version 3011.3* I like this app mostly but it is frustrating that half the time I want to use it I need to restart my phone otherwise it just shows three dots buffering. It’s like the app freezes. The older version was reliable and an update wasn’t really necessary. QualstarCU fixed something that wasn’t broken and made it worse. This is the only app I have any trouble with. It’s been a month since this version came out, maybe it’s time to fix some bugs? ### 2/5 — checks *2020-02-13, version 3011.3* your app won’t let me deposit checks anymore ever since the update. not happy. ### 5/5 — New App Easy To Use *2020-02-04, version 3011.1* I love this new app! It’s easy to use and allows me to do so much on my own. I like that I can link other bank accounts to make transfers a snap! ### 5/5 — Best banking app!! *2020-02-04, version 3011.1* This app is SO easy and hands on!! Love, love, LOVE!!! ### 4/5 — Update *2019-01-04, version 4.16.145* Reviewed originally in April, since then in December it was updated. It works well with Face ID after you manually log in, then go to settings and approve face id. ### 5/5 — Great app *2018-12-28, version 4.16.145* This new/updated app is so much better! ### 3/5 — Great app except for check deposits *2015-06-02, version 3.9.104* I use this app all the time to check my account. However I can't seem to ever deposit a check successfully. It gives me an error that the MCR code can't be read even though the picture is clear and within the green box. I attempted 10 times (frustrating cause after an error it doesn't retain the info and you have to retype it). Had to use BECU app and it took first try. ### 5/5 — Exceptional!!!! *2014-10-14, version 3.7.9* Almost as good as the live customer service provided. ### 4/5 — Very good App *2014-03-12, version 3.4.21* The app is good, use it all the time. Need anything from the store some work, would like to see it updated for ios 7. However, very useable ## Most critical reviews (10 lowest-rated) ### 1/5 — Stole money & closed accounts *2024-09-03, version 4014.0.0* I had a no fee or minimum checking and saving I wasn't going to use for a few years so I left 20 bucks in there. Just called them because I couldn't log in and they said they charged me a low balance fee until it was empty and then closed the accounts. Didn't call, email, or send a letter saying what was happing. Avoid this bank! ### 1/5 — Long Time Member *2024-08-30* I’ve actually considered switching banks because this app is so bad. Member since 1980, when it was Safeway Credit Union. Avoid it. Locks up constantly. ### 1/5 — Errors throughout *2021-05-19, version 3018.0.0* App continually says error when attempting transfers. Staff won’t help… avoid ### 1/5 — Fail *2020-11-09, version 3014.2.0* This app is terrible. I have to delete it and re- download it 90% of the time for it to work. ### 1/5 — Horrible *2018-06-24, version 4.2.254* This is the worst banking app. My card was stolen and I was advised to cancel it via app and order a new one. I am only able to place a temporary block on the card in the current version of the app. Useless. ### 1/5 — App stopped making deposits *2015-09-24, version 3.9.104* It's doesn't work now after the iOS 9 update. Won't make deposits anymore. Freezes up every time . ### 1/5 — Unable to access camera with iOS 9 *2015-09-19, version 3.9.104* I can't make deposits anymore since upgrading to iOS 9. This is true for both the iPhone and iPad. App freezes when it is time to take a picture of of the check. Please fix ASAP since I live 2 hours from the nearest Qualstar branch. I have been a loyal customer for 30 years and love Qualstar. ### 1/5 — Never Works *2012-11-21, version 2.3.6* I have installed and re-installed this app and it has never allowed me to log in. I have asked tellers at the branch for help and when they said it had been reset, the app still doesn't allow log in. Had the app since it came out. Disappointed it doesn't function. ### 1/5 — Crashes on iOS 4.3.2 on iPad 2 *2011-04-20, version 2.0.4* Can get logged in, but app crashes when I try to access my accounts. Tried uninstall/reinstall with no luck. ### 2/5 — Constantly glitches *2021-04-01, version 3017.0.0* Doesn’t keep up with an accurate available balance and pending balance with the 3-5 purchases a day I make and asks me to verify my device almost every time I log in from the same device every time almost daily ## Most praised reviews (10 highest-rated) ### 5/5 — LOVE! *2025-06-03, version 4017.1.1* I love getting access to my credit score, managing my cards when I go on vacation and accessing using biometrics. ### 5/5 — Ease of Use *2023-03-16, version 4006.0.1* Bigger institutions take note, Qualstar’s app is easy to use and they will walk you through it over the phone if you have any questions on how to navigate it. Deposits, withdrawals & interest are itemized by line so you know exactly how much you have with each transaction. Great app! ### 5/5 — Very easy to navigate *2020-02-05, version 3011.3* I’m pretty sure even the beginner would be able to figure things out. And there’s so much available in relation to your accounts. Once again.....good job Qualstar! ### 5/5 — Gold star for Qualstar! *2020-02-05, version 3011.3* Love the new streamlined look! So easy to use! My artist mind loved the ability to customize with themes and profile photo!!! ### 5/5 — Love this! *2020-02-05, version 3011.3* The new app is so clean and easy to navigate. I few clicks around and I was able to find everything I need! ### 5/5 — Love it! *2020-02-04, version 3011.1* Love the new app!!! It is so easy to use!!! ### 5/5 — Kudos! *2020-02-04, version 3011.1* I enjoy all the new options and it is more streamlined. Kudos to Qualstar! ### 5/5 — Great Improvements- I Love it! *2020-02-04, version 3011.1* This is a completely new experience, yet it’s easy to figure out. New, clean look, and it works well with biometric verification ( Face Recognition and Thumb Print) once you log in and approve that. Transfers are easy to do, and you can also keep track of any accounts you may have at other institutions. Well done! ### 5/5 — Easy to use *2020-02-04, version 3011.1* Super easy to use, love the update! Now includes goals for saving and budgets which make it a lot easier to see how you’re spending! ### 5/5 — Excellent *2020-02-04* This app is great! **Developer response:** Hi M - We are happy you like the new app - thanks for taking the time to share your review! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*