# Quantum Fiber 360 WiFi — Smart home services

> Smart home WiFi management and network control app. (iPhone/iPad app by Plume Design, Inc..)

- Source: https://appshunter.io/ios/app/quantum-fiber-360-wifi/id1573846896 (this page in markdown: same URL + `.md`)
- Developer: [Plume Design, Inc.](https://appshunter.io/developer/1086207507)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.07/5 from 1,547 App Store ratings · 62 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 367 MB
- Languages: English, Finnish, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish and 1 more
- Released: 2021-11-09
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/quantum-fiber-360-wifi/id1573846896/reviews.md

## What is Quantum Fiber 360 WiFi?

The Quantum Fiber 360 WiFi app, powered by Plume, makes staying connected to your connected world even simpler. Set up and manage your 360 WiFi Pods using your smart phone and stay connected seamlessly in every room, on any device. You call the shots with just a few taps. 

With the Quantum Fiber 360 WiFi app, you can:
•	Set up and customize your home network with a few taps on your mobile device.
•	See who’s connected and how much bandwidth they’re using. 
•	Give guests WiFi access with a dedicated password.
•	Control, filter content and even pause the internet on kids’ devices.
•	Protect your home network from hackers and cybercriminals with AI Security™ features.
•	Easily add 360 WiFi Pods as your household grows, to expand your in-home coverage.
•	Love more of your browsing time with a powerful, built-in ad blocker.
•	Install updates and new features on your schedule.

## Key features

- Set up and customize home network
- Monitor connected devices and bandwidth
- Manage guest WiFi access
- Control and filter content on devices
- AI-powered network security
- Expand WiFi coverage with pods
- Built-in ad blocker

## What do users think of Quantum Fiber 360 WiFi?

Overall sentiment: negative

**Pros**

- 👍 Excellent service
- 🚀 High-speed internet
- 💡 Useful app features

**Cons**

- 🐛 Login/sign-in issues
- 🐛 Unreliable connectivity
- 🐛 Inaccurate data usage reporting
- 🔋 Poor app performance
- 🔒 Lack of security/parental controls

**Commonly reported bugs**

- Inability to log in or access account
- Pods not functioning as expected
- Inconsistent app behavior after updates

**Most requested features**

- More granular network management controls
- Improved troubleshooting and diagnostics
- Separate 2.4GHz and 5GHz network configuration

## Recent user reviews (10 of 62)

All indexed reviews: https://appshunter.io/ios/app/quantum-fiber-360-wifi/id1573846896/reviews.md

### 1/5 — The update broke it

*2024-11-04*

It worked fine until the most recent update. Now I can’t get past the login page. When I attempt to login, I go to a separate login page. After logging in, I get the “something went wrong” error message. I’ve verified my account information is correct and I’ve tried many times over the last month and I still get the same message. The app would be 5 star otherwise, but I doesn’t work anymore. Anyone else have the same issue?

### 1/5 — Repeated poor performance

*2024-10-18*

I had written earlier about both the app’s performance and the pathetic customer support. I got an email response that it will be rectified as they are going through some ‘new tech’ trouble which will be resolved soon. That was 2 months back. Trouble continues and tech support is still appalling (someone called Shikaina from their tech support suggested that I try a different provider. 🤬🤬 Unfortunately my area is new and other providers are yet to establish here)… so… still waiting….

### 1/5 — Not worth it.

*2024-10-05*

I’m not understanding why I’m not able to either update the app and or uninstall and reinstall for it to work. It’s been a month since I’ve been able to come in to my account. It always says that there’s an unexpected error and try back in a few seconds, I have not been able to get into update or to kick anybody off or whatever it is that I wanna do with my Internet, unfortunately I don’t even know why switched from Cox

### 1/5 — The app itself doesn’t work

*2024-09-22*

App doesn’t let me sign in. Only airing that there’s an error, which has been going on for over a month. My internet drops, and everything that was advertised seems to only be half true. I get 200mbs but only sometimes.
Other times my internet will flat out not work, and I can’t troubleshoot it because the app doesn’t work At All. I feel like I’m getting internet from my friend who doesn’t know anything about internet, just has the equipment.

### 1/5 — They are horrible in EVERY way! 360 Pods 👎🏽

*2024-09-12*

Their 360 PODS are complete and utter garbage. They cannot even run the 3 GB speed they sell you as their maxed out just over 2 GB. Simply look at their reviews on here, TrustPilot, Yelp, & anywhere else written by the users. It is blatantly obvious they do not care about their own customers or reputation. Do not trust them. Everything that could possible go wrong, from the sign up process to the ignorance that a Janet R, supposedly a supervisor, who assured me that she would not treat me badly, and every point in between, DID in fact go wrong. When I say everything I mean every single aspect of their business is mismanaged & run horribly, without and regard to anyone but their end money. I am now having to escalate the situation a 4th time. I will not stop until justice is served. They have lied at every corner, one rep has completely different info than another rep, ignoring contact attempts (emails & vmails) by multiple employees, and more. So bad it blows me away how they’re in business at all.

### 1/5 — The update broke it

*2024-09-08*

It worked fine until the most recent update. Now I can’t get past the login page. When I attempt to login, I go to a separate login page. After logging in, I get the “something went wrong” error message. I’ve verified my account information is correct and I’ve tried many times over the last month and I still get the same message. 

The app would be 5 star otherwise, but I doesn’t work anymore. Anyone else have the same issue?

### 1/5 — FIX THE BUGS

*2024-08-31*

Just got my WiFi set up last Friday 8/23. The first four days everything was working perfectly. Wednesday morning, 8/28 ,everything was fine with it also before I left for work at 630am. I got home from work at 630pm and my internet has not been working since. For the past three days I have been unable to log into my account or use my WiFi that was just set up. For three days I have spent my entire day trying to get ahold of Quantum Fiber customer service and am on hold for 3+ hours with nobody to talk to. Please what is going on. How are we expected to pay when the service is like this. I can’t just cancel it through the app either I need to call someone and it’s impossible to talk to someone that isn’t a robot.

### 1/5 — Login issue

*2024-08-24*

I’ve been trying to login for few days now and keeps backing me back out. Says, error message something is wrong and to try back later. I’ve uninstalled the app and reinstalled to try to log back in and still same error message. This is frustrating cause I cannot control my internet service connection when it comes to pausing devices.

### 1/5 — Updated: Sign in bug (resolved)

*2024-08-20*

Update: FIX for the sign in bug

Quantum Fiber migrated pod functionality to its main “Quantum Fiber” app, and removed it from this “360 WiFi” app. They migrated accounts in waves, and notified folks via email. If you’re like me, this email probably got marked as spam/marketing, and you ignored it. Basically, if you’re unable to sign in on the app, but can sign into your account on a web browser, you’re account has probably moved to their main app. Download “Quantum Fiber” from the App Store, and try logging in there. I was able to get into all my stuff and manage my network again.

Still leaving this review as 1 star though because I had to actively search on my own for this. Release notes exist for a reason. The old app should absolutely mention that it’s being decommissioned in waves, and to download their new app instead.

—Previous review—
Was logged into the app a couple weeks ago, but the app can’t log me in anymore. “Something went wrong, try again in a few seconds” on repeat. Wanted to login to debug a connectivity issue but now unable to do so because this service is entirely app managed and the app won’t sign me in.

### 1/5 — Got help but the help doesn’t work

*2024-08-18*

I wrote a review and got a response on what to do. Which is basically uninstall and reinstall the app. Did it five times same thing. Error. So if I have WiFi issue I have to manually restart it and can’t check if there’s a connection or not. You think with this app update they would fix the problem when they encourage you to download and use the app once installing the devices.

## Frequently asked questions about Quantum Fiber 360 WiFi

### What does the Quantum Fiber 360 WiFi app do?

The app allows you to set up and manage your 360 WiFi Pods and home network directly from your smartphone. You can customize settings, monitor connected devices, manage guest access, and enhance your network's security.

### What are the key features of the app?

Key features include easy network setup, monitoring of connected devices and bandwidth usage, guest WiFi management, content filtering and pausing internet access for specific devices, AI-powered security, expanding coverage with additional pods, and a built-in ad blocker.

### Is the Quantum Fiber 360 WiFi app free to use?

Yes, the app is free to download and use. Based on the provided information, there are no in-app purchases or advertisements, indicating a free service for managing your WiFi network.

### What devices is the Quantum Fiber 360 WiFi app compatible with?

The app is designed to be used with your smartphone to manage your 360 WiFi Pods. It allows seamless connection on any device within your home network, and you can install updates on your schedule.

### How can I improve my home WiFi coverage with this app?

You can easily add more 360 WiFi Pods as your household needs grow, which the app will help you manage. This expansion allows you to extend your in-home WiFi coverage to ensure a strong signal in every room.

## Version history (last 4 releases)

### 3.123.0 — 2023-12-14

Bug fixes
Stability improvements

### 3.115.3 — 2023-07-28

Bug fixes
Stability improvements

### 3.101.4 — 2023-02-22

New feature! IoT Onboarding Mode: a special networking profile to help you connect IoT devices to your network that may not be discovered by your phone right away. This feature adds seamless support for claiming 2.4GHz IoT devices.
Added the ability to enable or disable automatic speed test in Adapt
Improved UI on Adapt card on home screen
Improved UI and UX for Freeze Schedules
Bug fixes and performance improvements

### 2.78 — 2021-11-09

No release notes.

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## More apps by Plume Design, Inc.

- [Plume Home](https://appshunter.io/ios/app/plume-home/id1086207508)
- [メッシュWi-Fi](https://appshunter.io/ios/app/wi-fi/id1473207748)
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- [AK-Fi Home from GCI](https://appshunter.io/ios/app/ak-fi-home-from-gci/id1536201484)
- [WorkPass by Plume](https://appshunter.io/ios/app/workpass-by-plume/id1559674293)

All apps by Plume Design, Inc.: https://appshunter.io/developer/1086207507

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*