# Quartz MyChart — Quartz member portal app

> Quartz member portal for health insurance information and services. (iPhone/iPad app by Quartz Health Solutions, INC..)

- Source: https://appshunter.io/ios/app/quartz-mychart/id1498137246 (this page in markdown: same URL + `.md`)
- Developer: [Quartz Health Solutions, INC.](https://appshunter.io/developer/1498137125)
- Category: Medical, Business
- Price: Free
- Rating: 3.35/5 from 228 App Store ratings · 47 written reviews indexed
- Age rating: 17+
- Requires: iOS 18.0 · 207 MB
- Languages: English
- Released: 2020-03-25
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/quartz-mychart/id1498137246/reviews.md

## What is Quartz MyChart?

The Quartz MyChart app allows you to view your health insurance information at your fingertips. Log in with your MyChart account for instant access when and where you need it.
With the Quartz MyChart app you can –
•	Review Claims and Explanation of Benefits
•	View your digital ID card
•	Access your Healthy Path wellness portal app
•	Securely contact Quartz Customer Service
•	And more!

You must be a Quartz member and have an active MyChart account to use the app. To set up an account, visit QuartzBenefits.com/MyChart and click “Sign Up Now” or choose "Sign Up Now" after downloading this app. If you already have a MyChart account, you’re all set!

Please note: The Quartz MyChart app does have the capability to integrate with the Health app which you will need to activate if prompted. At this time, we do not have any features which will utilize this integration.

## Key features

- View claims and Explanation of Benefits
- Access digital ID card
- Connect to wellness portal
- Contact customer service securely
- Manage health insurance information

## What do users think of Quartz MyChart?

Overall sentiment: negative

**Pros**

- 👍 Successful account merging (MyChart to UW Quartz)
- 👍 Easy to find and convenient (for some users)
- 👍 Great insurance company (for some users)
- 👍 Easy to navigate site (for some users)
- 👍 Great access to results, summaries, appointments (for some users)

**Cons**

- 👎 Hard to navigate and figure out
- 👎 Too many unnecessary push notifications
- 👎 Not user-friendly, hard to find anything
- 👎 Messaging option inconsistent
- 👎 Bill pay option hard to find or missing
- 👎 Inconsistent or frequently changing helpful features
- 👎 Buggy app, intermittent problems
- 🐛 Broken links
- 👎 Unable to find future appointments
- 👎 Buttons take users out of the app to a webpage requiring re-login
- 👎 App user experience is bad, redirects to external sites
- 👎 Can't find appointments in the app
- 👎 Can't access after-visit summaries easily
- 👎 Awful new portal, can't find preregistration or upcoming appointments
- 👎 Worse format, difficult to find basics
- 👎 Statements issue (white screen, customer service unhelpful)
- 👎 Appointments not showing up in app
- 👎 Can't see lab results anymore
- 👎 Cannot access lab results on mobile app
- 👎 Update removes pertinent information (billing, scheduling, appointments, results)
- 👎 Removed health information from app, directs to clinic apps
- 👎 Have to go multiple places and log in for info
- 👎 Unable to see upcoming appointments, have to download MyChart app
- 👎 Update removes clinical data, described as 'hot garbage'
- 👎 Pointless app, can't look at results, find appointments, check in, or request refills
- 👎 Old system was better
- 👎 Can't view test results from app, only web browser
- 👎 Difficulty navigating to find billing information
- 👎 Confusing, can't find needed information, app is useless
- 👎 Upcoming visits/appointments no longer visible
- 👎 Useless app, redirects everything to a webpage, no actions possible
- 👎 Difficult to find clinic phone numbers
- 👎 App redirects to browser, no use for the app
- 👎 Does not list all providers, difficult to message them
- 👎 Will not let user in
- 👎 Difficult to find policy information and specific benefits
- 👎 Requires two apps (insurance and hospital)
- 👎 App is worthless, directs to website
- 👎 Disappointing, redirected to website, defeats app purpose
- 👎 Frustrating not to be able to pay bill online
- 👎 Every link brings you to their website, no point in the app
- 👎 Poorly designed, not user friendly
- 👎 Hard to navigate, can't make appointments, can't see EOB without leaving app
- 👎 Takes you outside the app to a small, unreadable website
- 👎 Too much technology, no instruction on how to use
- 👎 Cannot open mobile app due to two-part authentication

**Commonly reported bugs**

- Messaging option often doesn’t come up
- ID CARD print function has no option to print
- Busted links
- App is really buggy
- Problems intermittent
- Payment option is no longer on the app or impossible to find
- After visit summaries inaccessible
- Unable to preregister for an appointment
- Unable to see upcoming appointments
- White screen when trying to access statements
- Takes you out of the app to a webpage and requires re-login
- Redirects everything to a webpage
- No ability to schedule or perform any action with the app
- Does not list all providers
- Will not let me in
- Difficult to find policy information, specific benefits, and maximum benefit details
- App redirects to website
- Every link in the app brings you to their website
- Takes you outside the app to your website that is small and unreadable
- Can’t open mobile app because of two-part authentication sending code to home computer

**Most requested features**

- Focus attention on things people are actually looking for
- One account, one login for multiple Quartz accounts
- Easily accessible button for future appointments on the front page
- Bring back the previous app
- Fix statement issue for iPhone users
- Provide clear instructions on how to use the app
- Allow viewing of test results within the app
- Improve navigation for billing and financial assistance information
- Provide clinic phone numbers within the app
- Allow users to see all providers they have seen
- Make it easier to find specific policy information and benefits
- Combine insurance and hospital apps into one
- Allow users to perform actions within the app instead of redirecting to a webpage
- Support wellness rewards within the app
- Allow appointment scheduling within the app
- Allow viewing of EOBs within the app
- Fix two-part authentication issues for mobile app access

## Recent user reviews (10 of 47)

All indexed reviews: https://appshunter.io/ios/app/quartz-mychart/id1498137246/reviews.md

### 1/5 — My Chart

*2026-07-07, version 11.7.4*

Absolutely the worst!

### 2/5 — Meh

*2026-05-19, version 10.9.3.1*

Hard to navigate, hard to figure out, too many unnecessary push notifications… sigh. This is the American health care system…. Why should I expect it to work and work well?

### 2/5 — It was better before

*2026-04-14, version 10.9.3.1*

I don’t think I’ve ever left a review for an app but decided that it was time given how not user friendly it has become. Finding anything is impossible, messaging option often doesn’t come up but then randomly appears making consistent communication difficult, the option to pay your bill is either no longer on the app or is, again, impossible to find. The list goes on and on. There is tons of stuff available that I would guess 90% of people don’t use but the few things that are helpful, are inconsistent or change all the time. I wish they would just focus attention on the things people are actually looking for.

### 2/5 — Awful App

*2026-04-09, version 10.9.3.1*

App is really buggy… problems intermittent such as ID CARD print function has no option to print…. busted links

like a product of a high schoolers!

shocking and super frustrating…especially when you are in pain

### 5/5 — Merging MyChart accounts

*2026-01-13, version 10.9.3.1*

Johnathan searched to see if MyChart from SSM to UW Quartz was linked and was very successful. Thank you Johnathan.

### 4/5 — Sometimes confusing

*2025-11-01, version 10.9.3.1*

I have multiple Quartz accounts two linked to institutions and one to my insurance.  Most of the time it works well, however on some occasions I find it rather annoying when asked to reset passwords.  I wish it was just one account, one login.

### 1/5 — Schedule where?

*2025-09-23, version 10.9.3.1*

I am unable to find where my future appointments are on mobile.  Feels like that should be a front page very easily accessible button.

Also any button that takes you out of the app to a webpage and you need to login again is terrible.

### 1/5 — App user experience is bad

*2025-09-06, version 10.9.3.1*

Using the app is annoying. Almost everything I click on takes me to an external site.

### 1/5 — Can't even find my appointment in the app

*2025-07-12, version 10.9.3.1*

Can't even find my appointment in the app

### 1/5 — Bad

*2025-04-24, version 10.9.3.1*

I can’t access my after visit summaries anymore.  Everywhere I go I can’t find them when I used to be able to easily.  WTH..??

## Frequently asked questions about Quartz MyChart

### What does the Quartz MyChart app do?

The Quartz MyChart app allows Quartz members to access their health insurance information conveniently. You can review claims, view your digital ID card, access wellness portals, and securely contact customer service.

### How do I set up a MyChart account for this app?

To set up a MyChart account, visit QuartzBenefits.com/MyChart and click "Sign Up Now." Alternatively, you can choose the "Sign Up Now" option after downloading the app. If you already have a MyChart account, you can log in directly.

### Is the Quartz MyChart app free to use?

Yes, the Quartz MyChart app is free to download and use. There are no in-app purchases or advertisements mentioned.

### What are the common use cases for the Quartz MyChart app?

Common use cases include quickly accessing your digital insurance ID card when needed, reviewing past medical claims and their explanations, and securely communicating with Quartz customer service without needing to call.

### Is the app compatible with my device?

While specific device compatibility is not detailed, the app is designed for mobile devices. You will need an active MyChart account and be a Quartz member to use its features. The app also has the capability to integrate with the Health app on your device if prompted.

## Version history (last 5 releases)

### 11.7.4 — 2026-06-05

We are constantly making small improvements to performance.

### 10.9.3.1 — 2024-10-31

We are constantly making small improvements to performance.

### 10.9.3 — 2024-08-13

We are constantly making small improvements to performance.

### 9.8.3 — 2021-09-15

Miscellaneous Fixes and Improvements

### 9.6.4 — 2021-05-27

We have updated the menu structure to be more similar to web browser design.

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## More apps by Quartz Health Solutions, INC.

- [QuartzRx](https://appshunter.io/ios/app/quartzrx/id6470532994)

All apps by Quartz Health Solutions, INC.: https://appshunter.io/developer/1498137125

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*