# Qubo — user reviews > 114 indexed App Store user reviews of Qubo by HERO ELECTRONIX PRIVATE LIMITED, rated 3.58/5 from 19 ratings. - Source: https://appshunter.io/ios/app/qubo/id1438634467/reviews - App overview in markdown: https://appshunter.io/ios/app/qubo/id1438634467.md - Rating breakdown: 5★ 10 · 4★ 3 · 3★ 0 · 2★ 0 · 1★ 6 ## Newest reviews (15 of 114) ### 2/5 — Unreliable live ops *2026-08-16* Platinum Account here. Support- difficult to get in touch with. Connectivity- unreliable- even when app is ringing, there’s always 50% chance the call wont be picked up, because app decides to hang up. Remote viewing - great! Recordings are easy to pull up. Upto 50% of the time door bell wont make the home tab ring, and often, a 3-5 mins lag appears between home tab and door bell. By now this should have been a simple 2 step process- press the door bell and app/hometab rings immediately- except it doesn’t, more than half of the time. PS- wifi signal is “excellent” and all updates installed on time. I simply term it- Unreliable. ### 2/5 — Why Qubo needs location during notification view *2026-07-29* Every time there is person detected mobile notification, as user I open it, Qubo settings ask for “Location” by default. Qubo testers failed to test - location of your camera may be needed during 1st time setup, but why ask every time when there is “No” change of location of the device? Why the hell should user keep their mobile location “On”? ### 2/5 — Please Add Multi-Camera Live View *2026-07-28* Please add a multi-screen live view feature that allows users to view multiple camera feeds simultaneously. This is a basic feature already available in many other CCTV apps. It’s very frustrating to open and check each camera one by one. A grid view (e.g., 2x2, 3x3, or 4x4) would make monitoring much more convenient and significantly improve the user experience. ### 3/5 — Used to be good *2026-07-26* The app was my hub to monitor the security of my entire home. Then somebody decided that they don't want to let the customers disable video calls, and now I'm regretting getting so deep into the Qubo ecosystem. Every time the bell rings, the Qubo app on my phone, my wife's phone and my iPad (I use it as a baby monitor) all start ringing, and have to be marked silent individually. A colossal waste of time and definitely a very bad mistake made by whomsoever approved the app update. ### 3/5 — No fast forward option available *2026-07-20* There is no fast forward option available when I want to play back recording. It’s a common feature provided by all other brands like Xiaomi, Tapo but Qubo didn’t provide it. When I want to play a long recording session I have no option to play it in 2x, 4x or 16x mode. ### 2/5 — No Video call disable. Motion detection is tied up to purchase plans *2026-06-09* I use door bell. The app don’t have basic video call on or off toggle in app. Even if I’m at home, I have to hear door bell and a call to my phone which is double work to attend both. They put DND which disables all calls, door chime and notifications entirely and even miss logging of those notifications which is even useless. We need all notifications and events and it should be recorded. But not annoying phone calls always. Also for motion detection it don’t work always. It logs once rarely. Customer support says need monthly subscription for Alerts to be logged always. It works only if setting changed to person detection. So if a cat steals your milk kept on door, you’re going to miss that. ### 4/5 — Feedback for basic features *2026-06-08* Please add a geofencing feature or a schedule based feature for home camera to move it out of home mode to away mode with automation. ### 3/5 — Feedback *2026-06-08* Good UI and overall experience is nice. The only issue is that there is too much lag when clicking alert notifications. It takes time to open and feels unresponsive at times. Please optimize the notification performance for a smoother user experience. ### 4/5 — App is actually good *2026-05-20, version 4.0.9* This app really works well but sometimes glitches are there I think bugs ### 2/5 — Bug in latest build *2026-05-16* The latest version seems to have introduced a weird bug. Every couple of days the app stops working, just stuck on loading screen. I have uninstall and then reinstall to make it work. This has become very annoying. It only started a few weeks back. Pls get this resolved asap ### 3/5 — Location enablement problem *2026-05-13* The app is good but with the update where the requirement of location enablement for accessing the live video. The app has become very unfriendly. Why does the app want to know where i am when i access the app. And the notifications are also around 5 to 8 seconds delayed. ### 4/5 — Store products *2026-05-12, version 4.0.9* The products in the store don’t open individually and show the product features. You can only add it to the cart. ### 1/5 — Qubo bullet camera *2026-05-12* Initially it was working fine with all functionality. Now its super buggy, AI notifications timeline is random, it should show in descending manner. If you scroll through AI notifications then you will notice endless and multiple notifications for one detection. Fix this immediately otherwise product is useless without proper application ### 2/5 — Too much bug and error *2026-05-11* I’m really disappointed with the Qubo CCTV camera. There are a lot of bugs and frequent errors, especially in the app, which often doesn’t work properly. Even the recording has major bugs—when I watch the video, it’s full of pixelation and color issues. On top of that, their customer care is really unresponsive. I regret choosing this product and definitely wouldn’t recommend it. If the Qubo team is watching this, please connect with me and resolve this issue. ### 2/5 — Too many bugs *2026-05-11* The app has become very unstable post the recent update on IOS 26.4. One of my black camera has stopped streaming and the dashboard keeps changing the camera layout. The default setting for streaming is HD which causes streaming lag on all cameras. Please resolve all these issues on priority. ## Most critical reviews (10 lowest-rated) ### 1/5 — Latest update broke the app completely - Crashing constantly *2026-08-16* I use this app with a 16A smart plug for AC and other appliances. After the recent update, the app has become completely broken and filled with bugs. It now crashes immediately whenever I try to turn the plug on or off. The electricity usage feature is also still completely broken and causes crashes. Please fix these stability issues urgently, as I can no longer control my appliances. ### 1/5 — Not good app and camera *2026-08-16* I have used 2 devices and both of them stopped working after i changed wifi password. After contacting customer care they told device is dead ### 1/5 — The app is not optimised well *2026-08-15* **Update** After 2 years of using this app and their products every single issue I mentioned is still there and customer support is nonexistent. This App belongs to a company who is known for its quality by using this app. I don’t think the same company made this app. Every time I open the app, I have to go to my device option one or two times before it gets recognised that it is connected to internet. And the main problem is with the smart plug, whenever I set a countdown to turn off the smart plug, it get disconnected from Alexa or any other smart manager, so after the countdown is over, I have to go to the app, then start smart device once after that, it get detected to Alexa or Google Home ### 1/5 — No customer service *2026-06-17* I am facing issues with my Wi-Fi camera recording. Despite repeated attempts, I have been unable to get support from customer care through a phone call. The only option available is WhatsApp messaging, which makes troubleshooting very difficult and time-consuming. It is frustrating to explain technical issues through chat when direct assistance is needed. I hope the company improves its customer support and provides proper phone support to resolve customer issues more efficiently. ### 1/5 — Live stream stops after a minute of working *2026-06-15* I have QUBO home security cam at my home in the porch area It has been the first outdoor cam I set up. Initially it worked well but after a few years the live streaming freezes and stops streaming for some reason which is unknown to me. I have tried contacting customer care support but none has worked out There is no support for existing customers at the moment It seems I would have to take down this camera very soon as it seems to be like a wall hanging for me ### 1/5 — Do not buy. *2026-06-03, version 4.0.9* So called hero brand product is the worst, on a fine day it will unlink all your devices and you have no option to link them back unless you physically go there and connect those , ### 1/5 — No Multiple Camera Support *2026-05-28* This app doesnt allow me to watch all my 4 camera once so that i can project that output on my monitor screen or watch all of them at once. Basically these are TOY CAMERA can be used to view one place only that too insecure if someone comes and power them off these camera will not show who did that because it uploads video after 1 minutes so that part of video is not uploaded ever. ### 1/5 — Not a good app *2026-05-20, version 4.0.9* Can’t able to see the live video itself sometimes, I can say more than 50%off the time then where comes the security and what is the use. Need to fix this issue immediately and app update is required. ### 1/5 — Do you even test your app *2026-05-19, version 4.0.9* This has been such a frustrating experience and shows utter incompetence. Full of bugs. I am not even able to subscribe. Whoever is in charge should be fired. ### 1/5 — Worst Smart Camera Experience I’ve Had *2026-05-12* Worst purchase decision I’ve made in a while. The Qubo app is full of bugs and feels half-baked. The setup process was a nightmare. Connecting the camera to Wi-Fi took multiple attempts, constant retries, and unnecessary frustration. For a product that’s supposed to be “plug-and-play,” this is unacceptable. Even after setup, the experience doesn’t improve much. The app is inconsistent, slow at times, and clearly not optimized well. Basic reliability something critical for a security product is missing. What makes it worse is the complete lack of support for desktop platforms. There’s no proper software for Windows or Mac, which is a major limitation if you want to monitor your cameras from a laptop or workstation. Overall, the product feels rushed and poorly executed. Definitely not something I’d recommend if you’re looking for a dependable home security solution. ## Most praised reviews (10 highest-rated) ### 5/5 — Poor performance *2026-07-21* I don’t want to give this review being an Indian brand. But patience is lost. Inspite of WiFi router just next to camera n all trouble shooting done, most of the time live feed sonar work staring poor network. But I get good speed n good network . Waste of money . Sorry ### 5/5 — Works well, does the job *2026-06-27* Human detection is 90% accurate. That can be improved. Also, the lights and siren feature on human detection feature is very useful, but should allow setting time for it such that it will automatically get activated in night and be turned off in the morning. ### 5/5 — Perfect *2026-06-10* For the price it’s perfect for me . Other cctv installations are very very expensive . This is almost DIY with a help of a local electrician . I’m using 6+ cameras for my home . This is my second year . It reboots and connects to internet directly all by itself . Also everything is cloud storage . Till now everyjting is perfect . Sometimes try cameras go off but they come on automatically .also happy to see regular updates to the app. Hope hero is continuously working to get better with the app. Happy with the app features too . Hope in the future they can come out with even more higher resolution cameras and better waterproof adapters with all other kits. ### 5/5 — Good for home security *2026-06-08* Application is working fine for my home. I have been using the Qubo cameras and app since last 4 months now and I am satisfied with its performance. ### 5/5 — Better in terms of performance *2026-06-05* Latest version 4.1.0 is better and fast. All lags of video loading has gone now. ### 5/5 — Perfect *2026-05-07* Have been using the security camera and app for past few months. Works as intended. Would recommend. ### 5/5 — Enjoying the automation so far *2026-04-18, version 4.0.9* Works decent ### 5/5 — Best security eco system *2026-04-17, version 4.0.9* Best complete solution —- Camera, door bell, door lock and screen ### 5/5 — Good application *2026-04-17, version 4.0.9* I faced no issues so far , all the features worked as expected ### 5/5 — Perfectly seamless app *2026-04-17* The app provides instant alert on person detection, be it the video doorbell, the 360 cam or the outdoor cam. Works even with low Wi-Fi signal. There is scope of improvement and sure backend guys are working on enhancing the features. Reliable and highly recommended. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*