# Qudos Bank — user reviews > 213 indexed App Store user reviews of Qudos Bank by Qudos Mutual Ltd, rated 4.20/5 from 6 ratings. - Source: https://appshunter.io/ios/app/qudos-bank/id1049197958/reviews - App overview in markdown: https://appshunter.io/ios/app/qudos-bank/id1049197958.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1 ## What do users think of Qudos Bank? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Fast and responsive - 🔒 Secure login process - 💻 Comprehensive functionality - 🌟 Excellent customer service **Cons** - 🐛 Occasional crashes or bugs - 🔍 Limited customization options - 💳 Lack of advanced features (e.g., card details, categorization) - ⏱️ Slow response times during peak hours **Commonly reported bugs** - Login screen freezes on older devices - Push notifications not working consistently - Intermittent issues with account balance updates **Most requested features** - Dark mode option - Biometric login (e.g., fingerprint, face recognition) - Improved transaction history and categorization - Ability to manage personal loans within the app ## Newest reviews (17 of 213) ### 3/5 — Not Happy *2026-05-28, version 6.15* I’m in Thailand and I used the app to inform you and I’ve run out of cash and I cannot get cash out with my Qudos debit card at ATM ### 4/5 — Mr Douglas. Redfern *2026-05-27, version 6.15* Great institution. Very happy . ### 2/5 — Bring back app widget *2026-05-13, version 6.15* Having the balance quickly was easier with that because getting it from the app takes way too long for it to load ### 5/5 — Reliable and fully functional app *2026-04-29, version 6.14* I use this app to manage my home loan and redraw, and I can't fault it. Everything works just as it should. ### 5/5 — The BEST APP *2026-04-28, version 6.14* Extremely convenient. Love it! ### 2/5 — Hard *2026-04-20, version 6.14* No visibility of applications, no reply to secure mail messages! Frustrating! ### 5/5 — Thanks *2026-04-20, version 6.14* Efficiency is top notch ### 5/5 — M.J.Russell *2026-04-01, version 6.14* This bank represents the best of banking. I love the lack of common fees that other banks seem happy to apply I especially love the QUDOD app. It’s so easy to navigate. You have my endorsement p ### 5/5 — Aero Dan *2026-03-17, version 6.12* 5 star ### 5/5 — How good you are *2026-03-09, version 6.12* When I’ve called up your staff are friendly, caring and most of all very helpful and very knowledgeable I’d like to say thank you to them ### 5/5 — Mr *2026-03-09, version 6.12* Felix ### 4/5 — Qudos bank *2026-03-03, version 6.12* It requires a review, I don’t know about what ? But here goes. The ap is good and I have been using it for years. I just hope they don’t touch it just to prove that they are working behind the scenes. I think, the Qudos ap is one of the best out there. ### 5/5 — Great bank *2026-03-03, version 6.12* Very simple, very helpful. The only thing I wish were different is the way they make changes to mortgage payments. I would like to be able to adjust them myself instead of via a messaging service. ### 5/5 — It works *2026-03-01, version 6.12* The app works and does everything I need it to do ### 5/5 — Mr *2026-02-27, version 6.12* Great ### 5/5 — Best bank *2026-02-15, version 6.12* I have been with Qudos for almost 20 years and I love them ### 5/5 — It’s great *2026-02-14, version 6.12* Looks easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Dishonest and dishonourable *2026-08-02, version 6.16* I had been a loyal customer for 3 , never took a single dollar out of my account, then they changed the terms of the interest without notifying me and now I have lost a lot of money - I will be closing my account and taking my business elsewhere ### 1/5 — Horrible *2026-06-04, version 6.15* Horrible bank ### 1/5 — ATM *2026-03-03, version 6.12* Qantas Staff Credit Union used to absorb ATM fees, due to having insufficient ATM’s. You’ve failed me. ### 1/5 — Worst bank I’ve dealt with so far *2026-01-04, version 6.12* The title says everything. I’ve only been with them for a week. I sincerely hope it gets better. Communication is atrocious. ### 1/5 — Bank somewhere else *2025-11-14, version 6.12* Trash bank trash app ### 1/5 — Sue *2025-06-26, version 6.11* I have contacted Qudos Bank several times in the past that this bank app is completely inaccessible for me with VoiceOver on my phone. This has happened since an update in about October last year. I have been advised that this would be fixed with the release that was coming out to update the app in March this year. This app is still not accessible and I will be moving my banking as I can no longer use the app. I have been a member of Qudos Bank for over 25 years now and I'm very disappointed. I have also tried to fill in feedback forms regarding this on several occasions over the past 10 months which I've also not been Accessible. I wonder if you will receive this message and if you will do anything about this! ### 1/5 — Needs a total revamp *2025-06-02, version 6.11* One of the worst banking apps I have ever used. I hate the way it defaults the From account for a payment to whatever is handy, needs to be amended so that From account is specifically chosen. Needs a total revamp with greater emphasis on usability. ### 1/5 — Useless bank and system *2025-03-07, version 6.10* Do not join this bank I had to pay for Airbnb and the bank blocked my account without even calling me texting nothing so what happened is I have lost the place reserved because this stupid bank is closed until Monday bravo Qudos I am sick and tide of your inaccessible product I am going to another bank that I can trust ### 1/5 — Average *2025-01-23, version 6.10* So many things that could be better. I use the CBA app as well and there is no comparison. ### 1/5 — Average at best *2024-12-04, version 6.10* Average interest rates, average rewards program that doesn’t keep up with the times. And don’t get me going with their weekend support and call wait times ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2026-08-04, version 6.16* Reliable user friendly App ### 5/5 — IF *2026-07-31, version 6.16* It is Very easy to run my daily banking online ### 5/5 — Love this App *2026-07-08, version 6.15* Brilliant app brilliant bank ### 5/5 — Amazing !!! *2026-06-19, version 6.15* Best bank and best app. I love Qudos and I have tried a lot of banks. Their customer service is second to none as is there Fraud prevention team! Love their app and ease of use! Highly recommend. ### 5/5 — Great *2026-06-11, version 6.15* The app is great ### 5/5 — User friendly and convenient *2026-06-10, version 6.15* Transactions, managing accounts is easy with the app. Customer service via secure mail is prompt and helpful. ### 5/5 — Great bank *2026-06-02, version 6.15* I have been a member for 40 years and have always been well looked after. ### 5/5 — Opinion *2026-05-29, version 6.15* I love the fact that I can speak to a Bank employee in Australia. If they see a missed call they phone me back, now how good is that! In fact better than good it’s brilliant, I’ve never known another bank to do that & I deal with several banks. ### 5/5 — Easy to use *2026-05-26, version 6.15* Great app, easy to navigate and use. Never had a glitch when using it for years. Plus you get good interest rates for your earnings. ### 5/5 — ♥️♥️♥️ *2026-05-15, version 6.15* This banking app is probably the best one I’ve used & continues to be one of the easiest to navigate. Thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*