# Queensland Digital Licence — Official Qld Government app

> Official Queensland digital identification and driver licence storage app. (iPhone/iPad app by Department of Transport and Main Roads.)

- Source: https://appshunter.io/ios/app/queensland-digital-licence/id6456264316 (this page in markdown: same URL + `.md`)
- Developer: [Department of Transport and Main Roads](https://appshunter.io/developer/919723337)
- Category: Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 136 MB
- Languages: Australian English
- Released: 2023-10-29
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/queensland-digital-licence/id6456264316/reviews.md

## What is Queensland Digital Licence?

Join over a million Queenslanders who securely store their identification conveniently on their mobile device.

Share your information any time you need to prove your identity or show that you are authorised to perform a certain job. 

Access these digital licences (with more to come):
• Driver Licence
• Recreational Marine Licence
• Photo Identification Card
• Traffic Controller Accreditation
• Dangerous Goods Driver Licence
• Driver Authorisation Accreditation (to drive public passenger vehicles such as a bus, rideshare or taxi)
• Tow Truck Driver Accreditation
• Tow Truck Assistant Driver Accreditation
• Pilot Vehicle Driver Accreditation
• Escort Vehicle Driver Accreditation
• Driver Trainer Accreditation
• Rider Trainer Accreditation
• QBCC Pool Safety Inspector Licence
• QBCC Site Supervisor Licence
• QBCC Plumber and Drainer Occupational Licence
• QBCC Provisional Plumber and Drainer Licence
• QBCC Fire Occupational Licence
• QBCC Mechanical Services Occupational Licence
• QBCC Contractor Licence
• QBCC Nominee Supervisor Licence
• QBCC Building Certifier Licence

Recent customer reviews:

“Just download this app and it’s awesome! Snappy and responsive with all the info I need in one place! Super-happy with this app” - stevieboy777

“Easy to set up - only took 5 mins. I like the look and feel. Simple to use” - Becjed

Useful tools and services:

Verify a digital driver licence using your Digital Licence app, or the Digital Licence Verifier app 
• Links to check or renew a registration, pay a fine or find a Customer Service Centre
• Sign into licensed venues
• Quick, contactless QR code identity verification
• Verify digital licences using your Digital Licence app, or the Verifier for Digital Licence app 

Features:

Fast and easy set up
• Personal information safeguarded by the Queensland Digital Identity
• Multi-factor authentication
• Highest international security standards
• Information is encrypted on your device
• Guarded by device security and a 6-digit PIN

Support and information:

• Please note: Beta versions of an operating system are not supported. Update to the latest production version of your operating system to use the app.
• Queensland Digital Licence app: 13 23 80
• Queensland Digital Identity: 1800 000 658 (calls within Australia only) or +61 7 3022 6100 (calls from outside Australia)
• http://www.qld.gov.au/digitallicence

## Key features

- Digital driver licence storage
- Photo identification card
- Contactless QR code verification
- Multi-factor authentication
- Encrypted data on device
- Links to government services

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/queensland-digital-licence/id6456264316/reviews.md

### 1/5 — Useless app as expected

*2026-04-23*

This app is just as brain-dead as I expected. You’re pushing people to use it, but it fails right at the signup page. I’ve double and triple-checked my email and password—they're definitely correct and meet all the requirements—yet I keep getting hit with 'incorrect email or password' for no reason.
Aussies pay way too much in taxes and rego to put up with service this bad. I get that Aussie culture is all about being 'chilled' and 'laid-back,' but that shouldn't be the excuse for being this incompetent.

**Developer response:** Good afternoon,

Sorry to hear about your experiencing issues. If you are receiving an incorrect password or email message this generally means you already have an account. Please try using the log in button, or if you require further assistance, please contact us on 13 23 80.

Thank you

### 1/5 — Appalling to use

*2026-03-02*

I’ve had nothing but trouble with this app. Every time I tried to verify my identity, and pressed on an information screen to see where particular numbers were (e.g. “where is this” for the CRN) you couldn’t close the information screen without it logging you out and forcing you to starts again. It also wouldn’t verify my passport details at all, or my birth certificate details the first three times I entered the exact same information. I’ve never bothered to write a review before but this is so bad if I could give it no stars I would.

**Developer response:** Hello, sorry to hear you are having these issues with getting your DLA set up. Our tech team will be able to do troubleshooting with you - you can reach them on 13 23 80 during business hours.

### 1/5 — Endless loops and dead ends

*2026-01-28*

Tried to use my licence on my new phone. It would not sign me up or log me in. Reset password still no joy. The AI help messenger kept shutting me down and requesting another message with same result. 
I am a retired university professor and it has me beat. 
Fortunately I talked to a real person via phone and in only 15 minutes got it sorted. They were patient and helpful. 
Perhaps don’t waste an hour before ringing and get someone to walk you through all the loops and dead ends.

**Developer response:** Hi Kennyboy56w, thank you for leaving your feedback on the service you received. I'll make sure this is shared with the team. :)

### 4/5 — App works well. Needs extra important features

*2026-01-12*

This app works well and would have 5 stars but I feel a little is needed and they are:
- Upload important license documents is critical such as Medical Certificate or retrieve from the system database automatically.
- Rego built it so you don’t have to download rego checker app. This allows warnings of expired regos in Queensland. So you can add ones to the list if you want that in the app. 
- Dark Theme is really important for people to see clearly.

Other than that, app is good to go from what I can see. I also got an error when authentication of a passport but end the end I just continue and it worked so that may be a bug to check. All details were entered correctly and it still allowed me to add the licence but did give a failure error. Hope this helps the dev team. Sorry I did not take a photo of the error but it let me through anyway. 
By the way, I am a programmer so understand these things.

**Developer response:** Hi Broadwac, thank you for the four-star review! We appreciate receiving this very much. Thank you for your feedback, as well. This has been passed onto the whole team as we appreciate hearing what our customers want to see in the app. :)

### 1/5 — App won’t open with latest IOS 18.5

*2025-07-11*

I had been using the app for 2 years without issues until recently when the app shuts down as soon as I open it. This is despite twice removing it and reinstalling it with the latest IOS 18.5 on an IPhone 15  and restarting the phone each time. This critical failure needs to be addressed as not being able to produce valid photo ID can prevent someone boarding a flight hiring a car or result in a negative interaction with law enforcement.

**Developer response:** Hi Jam9er, sorry to read this - your feedback has been passed onto the team. Please reach out to our support team on 13 23 80 (during business hours) and they will go through some options to help you.

### 5/5 — Great new features!

*2025-06-26*

Wow - I opened my app and saw the new home screen! Wow! The new elements are going to be so handy. I recently tried to find out when my rego was due and it took me awhile to find the right webpage. Now we can just open the app and click on the link. Happy days!

**Developer response:** Thanks Poppy841 - we really appreciate your feedback. Great to see a 5-star review! We are glad to know you are enjoying the new features on the app!

### 4/5 — How about showing demerit points

*2025-06-23*

I like the app - it’s simple and clear to use, and saves having to remember to take my hard copy licence with me.
The option to display international codes is great - saves having to pay for an international licence when driving in some overseas countries. 
Suggestion: It would be good to display accrued demerit points, and their expiry dates. They’re a deterrent to careless driving and display on screen would be a useful reminder.

**Developer response:** Hi Schauzermann, thank you for taking the time to leave us a 4-star review! And it's great to see your interest in suggesting new features. All these comments get passed onto the development team. Next time you use the app...I think you will enjoy the new Home Screen features!

### 1/5 — So many problems setting up

*2024-11-26*

I know my way around Apps and this one was a nightmare to set up. I tried when it was first released and gave up after many attempts. TMR would not accept the already accepted and saved (in phone pw) password. Tried to reset. Emails to reset never arrived. 
Tried again months later same issues. 
Created new login today with different email and after several process loops with no results it finally worked.

**Developer response:** Hey LukeCad, sorry to hear that you experienced those issues getting onboarded with the app. We're glad to hear you were able to get into the app and it's working for you now. We hope you'll enjoy the app and find it useful! :)

### 1/5 — We peasants are mere tax cattle.

*2024-09-10*

This trash allegedly cost over $50 million. I can only imagine it would have cost half as much if they just stuck with the out-of-the-box iOS design system instead of smearing the Queensland colours all over every possible UI component.

Incidentally, because they were too good for the HIG, it doesn’t even support dark mode, so as a tax payer I have basically paid to have my eyeballs burnt to a crisp by an ugly light-mode-only UI just for the once-per-year obligation to demonstrate proof of age/identity in-person.

You never do anything right.

### 1/5 — Unable to use

*2024-07-02*

On many occasions when I’ve gone to use it, it won’t be accepted as a valid for of ID and I’ve had to go and get my physical license. I was denied service whenever I used the app and I ended up going back to using my physical license, defeating the point of the app. This app is useless until places actually start to accept it as a valid form of ID. I would honestly be terrified if I was pulled over by the police, because I doubt they would accept the app as a driver’s license if no one else will. I have no trouble with how the app works itself, it’s just that it is useless as a form of ID or being a license all together.

**Developer response:** Our teams have been engaging with industry to ensure it is as accepted as the physical licence.  I would like to know where you have had these poor experiences can you please reach out to our team at digitallicence@tmr.qld.gov.au. This will enable us to target our engagement to ensure broader acceptance.  The Police are onboard and I personally have had my digital licence accepted at a licence check so please do not be concerned about that.  Thanks for taking the time to provide this feedback.

## Frequently asked questions about Queensland Digital Licence

### What identification can I store in Queensland Digital Licence?

Queensland Digital Licence allows you to store your Driver Licence, Recreational Marine Licence, Photo Identification Card, and various professional accreditations like Traffic Controller Accreditation and QBCC licenses. More digital licenses are planned for future updates.

### How secure is my information in Queensland Digital Licence?

Your personal information is safeguarded by Queensland Digital Identity and uses multi-factor authentication. The app adheres to the highest international security standards, with information encrypted on your device and guarded by device security and a 6-digit PIN.

### Can I use Queensland Digital Licence offline?

The app's description does not specify offline functionality. However, features like QR code verification and links to government services likely require an internet connection to function correctly.

### How often is Queensland Digital Licence updated?

The app was last updated on July 7, 2026, with version 3.22.0. This indicates a recent and active development cycle, suggesting regular updates for security and new features.

### What operating systems are supported by Queensland Digital Licence?

The app supports iPhone, iPad, and iPod devices. It is noted that beta versions of operating systems are not supported, and users should update to the latest production version.

### How do I set up Queensland Digital Licence?

Setup is described as fast and easy, with one user review mentioning it only took 5 minutes. The app utilizes multi-factor authentication for secure account creation.

### Does Queensland Digital Licence have ads?

No, Queensland Digital Licence does not contain advertisements. The app is developed by the Department of Transport and Main Roads and is free to use.

### What is the user sentiment towards Queensland Digital Licence?

Recent customer reviews are largely positive, with users praising its speed, responsiveness, and ease of use. Comments highlight having all necessary information in one place and a simple, pleasant user interface.

## Version history (last 5 releases)

### 3.24.0 — 2026-08-13

The Queensland Digital Licence has been updated with the following:
 
Bug fixes and accessibility improvements

### 3.23.0 — 2026-07-29

The Queensland Digital Licence has been updated with the following:
 
Bug fixes and accessibility improvements

### 3.22.0 — 2026-07-07

We’ve made several updates and fixes, including:

You no longer need to re-enter your PIN or scan your finger/face when switching back to the Digital Licence app from another app (unless the Digital Licence app times out). You can adjust the app timeout period in Settings.

Credentials in the Scan QR screen are now grouped by theme. You can also mark credentials as Favourites, which will appear at the top of the screen for quick access.

### 3.18.1 — 2026-04-30

The Digital Licence app has been updated!

For holders of Traffic Controller accreditations and Dangerous Goods driver licences, they will now appear automatically in the app.

### 3.17.1 — 2026-04-15

This build fixes scanning bugs and issues with document display.

## More apps by Department of Transport and Main Roads

- [QLD Rego Check](https://appshunter.io/ios/app/qld-rego-check/id919723338)
- [MyTranslink](https://appshunter.io/ios/app/mytranslink/id927289966)
- [QLD Learner Logbook](https://appshunter.io/ios/app/qld-learner-logbook/id1094522699)
- [QLDTraffic](https://appshunter.io/ios/app/qldtraffic/id1195764067)
- [QLD ICO](https://appshunter.io/ios/app/qld-ico/id1240073002)
- [MyDRTLogan](https://appshunter.io/ios/app/mydrtlogan/id1348391860)

All apps by Department of Transport and Main Roads: https://appshunter.io/developer/919723337

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
