# Quesada Burritos & Tacos — user reviews

> 88 indexed App Store user reviews of Quesada Burritos & Tacos by Foodtastic Inc, rated 2.80/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/quesada-burritos-and-tacos/id1615422081/reviews
- App overview in markdown: https://appshunter.io/ios/app/quesada-burritos-and-tacos/id1615422081.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 2

## What do users think of Quesada Burritos & Tacos?

Overall sentiment: negative

**Pros**

- 👍 User-friendly interface and easy navigation
- 🚀 Quick and simple ordering process
- 💳 Apple Pay integration support
- 🎯 Repeat order from history feature
- ⭐ High-quality food and burritos
- 😊 Friendly and courteous staff
- ✅ Recent app update significantly improved functionality

**Cons**

- 🐛 Payment processing failures and card declines
- 🐛 Offers and coupons don't work or redeem
- 🐛 Points system not syncing after purchases
- 🐛 Spin-to-win feature rarely awards prizes
- 🐛 Server and network connectivity issues
- ❌ Poor points-to-reward conversion rate
- ❌ Limited customization options (sauces, sides, notes)
- ⏱️ Order notifications not reaching stores
- 📱 App crashes and freezes during checkout
- 🔔 Push notifications spam despite being disabled
- 🗺️ Cannot select alternative store locations
- ⚠️ Automatic 10% tip added for pickup orders
- 📝 Order notes get cut off or ignored
- 🔐 Data sharing/privacy concerns

**Commonly reported bugs**

- Payment freezes and fails with multiple payment methods
- Offers section loads but cannot be redeemed
- Points not registering or syncing after purchases
- Spin-to-win consistently shows no wins
- App crashes during checkout process
- Server network errors preventing orders
- Store menu unavailable or unable to load
- Zip code validation fails for Canadian users
- Credit cards decline despite being valid
- Order history doesn't load for reordering
- App freezes when selecting multiple options
- Orders not reaching store notification system
- Points redemption switches to full price at checkout
- Unable to add notes to certain menu items
- Saved payment methods duplicating with errors
- Gift card processor not found error

**Most requested features**

- Fix offers system to be functional and redeemable
- Improve points redemption and conversion rates
- Add ability to select multiple sauces/toppings
- Enable custom notes on all menu items
- Add guacamole and other sauce side options
- Implement scannable coupons
- Allow store location selection for delivery
- Fix push notification settings to respect user preferences
- Add group order naming functionality
- Support extra/additional ingredient selection
- Improve order communication to store staff
- Make coupons available and functional in-app
- Fix landscape/portrait email receipt formatting

## Newest reviews (12 of 88)

### 1/5 — Can't choose store delivery location

*2025-09-19, version 2.1.0*

Every time I try to use the app it says the store's menu is unavailable. Why can't I select another location to get delivery from? It's not like the other locations are much further from each other

### 1/5 — Spin to win gimmick

*2025-08-12, version 2.1.0*

Prizes and promotions seem like a waste of time… there are no deals or real prizes… just a maximum of 25 points? What’s the point? Feel like a gimmick more than anything….

### 1/5 — Worst points system

*2025-07-21, version 2.1.0*

The points system is laughable at this point, you have to spend tons to get at least some points that would redeem a burrito, and their spin a wheel scam, I’ve spun multiple times and still no wins, better luck next time for every spin.

### 2/5 — Works 3 out of 5 times

*2025-07-10, version 2.1.0*

No option for Guac again….why do you keep removing this? I usually eat here every week, but won’t be going back until the app is fixed.

### 2/5 — Average except for food prep time.

*2025-07-02, version 2.1.0*

I have never ordered and had my order even started by the time I show up to the restaurant I always have to wait longer than the estimated prep time.
The app is pretty average for a food service app other than that.

### 1/5 — Can’t get into app anymore. Won’t accept a zip code

*2025-07-01, version 2.1.0*

Stupid app is for a Canadian company and asks for a Zip code lol. So when I enter a zip code, it won’t accept it. Then tried to force us to allow them to share and sell our data to third parties. 

Bad. 

Can’t even get in anymore. Was going to head there now, yet not anymore.

### 1/5 — Credit cards all decline

*2025-06-22, version 2.1.0*

I redeemed points on my last Peder now the app declines multiple credit cards and Apple Pay stating that the network is disconnected of my cards are declined when there is nothing wrong with my cards. Waste of time. Easier to order at store.

### 1/5 — Removed option to order on side sauce. Only hot sauce .

*2025-05-18, version 2.0.3*

When you are only allowed to pick 2 sauces to put on burrito the option to order it on the side was nice . They removed that option. Now can only get on side hot sauce . Why?

### 1/5 — CAN’T USE POINTS

*2025-04-24, version 2.0.3*

I got the app to take advantage of their points system. I try and order for pick up but it won’t let me order. 
I often have issues using my credit card as well. It’s easier to go there and order than use the app or the website.

### 1/5 — Literally just doesn’t work anymore at all

*2025-02-15, version 2.0.2*

It doesn’t let you check out anymore just wastes your time use the site

### 4/5 — Good food

*2025-01-25, version 2.0.2*

App easy to navigate.

### 3/5 — Fix offers system

*2025-01-23, version 2.0.2*

Fix the offers system to actually work then I’d give it 5 stars

## Most critical reviews (10 lowest-rated)

### 1/5 — Gift Cards Do Not Work

*2026-07-19, version 2.1.2*

So the store cannot scan the gift cards. They advised me to add it to the app. I did and the app shows my card with the balance but does not allow me to select it as a method of payment. So now I have a gift card I cannot use!

### 1/5 — Checkout not working

*2026-06-30, version 2.1.2*

Unable to checkout any orders, APP refuses to populate any information. Corporate needs to fire and rehire a new IT team. Pure incompetence, wouldn’t trust them to run a bath.

### 1/5 — OFFERS DONT WORK

*2026-03-28, version 2.1.2*

OFFERS DONT WORK, you guys should work on this and make it possible to redeem this.

### 1/5 — Payment never works

*2026-02-28, version 2.1.2*

Trash app. The payment regularly doesn’t work even when trying multiple options.

### 1/5 — Poorly developed app

*2026-02-02, version 2.1.1*

Besides the fact that none of my points get synced or registered after every purchase, whenever I do the spin to win I’ve only received points once. Every time I’ve spun since then it’s been no wins.

### 1/5 — No option for side sauce

*2026-02-01, version 2.1.1*

You can only order hot sauce on the side now but no other options like sour cream or the mayos . Please fix

### 1/5 — Dog water app

*2025-12-31, version 2.1.1*

Payment don’t work what is the point, fix ur

### 1/5 — Poor app customer service

*2025-12-17, version 2.1.1*

My first time using the app it said the payment froze twice when I tried fo Apple Pay. I was on my work break so I gave up and went somewhere else.

As I got no notification that my order went through I thought nothing of it. 

The next day I checked and it said the order went through despite the app saying payment froze.

So when I used the customer service part of the app to sort
Out the issue, the customer service people took many days to respond only to tell me that I have to go hat in hand in person to the location and ask for a refund. 

The customer service team did offer some free Quesada points.

I’m rather disappointed that the inconvenience of the app has only led to even more inconvenience.

And if I accept the points, then I will have to continue using the app which led to the inconvenience in the first place.

Nice budget burritos though.

### 1/5 — Too many notifications

*2025-11-24, version 2.1.1*

I have push notifications disabled in the app but it's stil constantly spamming me. Nobody needs to be notified about burritos three times per day.

### 1/5 — Impossible to use offers

*2025-10-19, version 2.1.1*

Not at all user friendly. Can’t even load offers that are offered. Quesada needs to spend more time and effort to make it user friendly.

## Most praised reviews (10 highest-rated)

### 5/5 — Great Service

*2026-05-30, version 2.1.2*

First time going to this location. Great experience, clean and most importantly friendly staff!! I will be back to this location only!!!

### 5/5 — Embrun quesada

*2026-02-08, version 2.1.1*

The best borrito ever, friendly staffs and very good hot sauce u can mix with everything 🫶

### 5/5 — Good app

*2025-09-01, version 2.1.0*

App works great

### 5/5 — Appli

*2025-08-22, version 2.1.0*

Application très simple à utiliser, j’ai jamais eu d’erreur dans mes commandes.

### 5/5 — Works great

*2025-07-19, version 2.1.0*

Nice app

### 5/5 — Amazing staff and owners

*2025-05-03, version 2.0.3*

The owner and staff at the Orangeville quesada are amazing people!!  They are very kind and courteous and we will continue to purchase food from this store!

### 5/5 — Fast way to get a good burrito

*2025-05-02, version 2.0.3*

Great

### 5/5 — Fast & Fresh

*2025-03-06, version 2.0.2*

My to-go place for Mexican Inspired Fast-Food!

### 5/5 — Best food ever

*2025-01-04, version 2.0.2*

Hummers

### 5/5 — Great food!

*2025-01-03, version 2.0.2*

Love the app as well

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
