# Quest™ by Sourcepass — Optimize Your IT Experience > IT support ticket submission, tracking, and knowledge base access. (iPhone/iPad app by Brittany Magnus.) - Source: https://appshunter.io/ios/app/quest-by-sourcepass/id6460978331 (this page in markdown: same URL + `.md`) - Developer: [Brittany Magnus](https://appshunter.io/developer/1702222807) - Category: Productivity, Business - Price: Free - Rating: 4.60/5 from 19 App Store ratings · 1 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 69 MB - Languages: American English - Released: 2024-03-06 - Data updated: 2026-08-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/quest-by-sourcepass/id6460978331/reviews.md ## What is Quest™ by Sourcepass? Key Features of Quest™: Submit Tickets: Need support? Submit tickets with ease by selecting categories to narrow down your search and identify the appropriate form. We are here to streamline the process, so you can get back to what matters most to you. View Tickets: Curious about the status of your ticket? Quest™ allows you to monitor the status of your tickets and message your technician directly, keeping you informed every step of the way. Access Knowledge Base: Create customized KB topics to address commonly asked questions and provide guided walkthroughs on how to resolve issues. If you have any questions, please reach out to us at (877) 678-8080 or at www.sourcepass.com. ## Key features - Submit IT support tickets - Monitor ticket status - Message technicians directly - Access customized knowledge base - Guided issue resolution walkthroughs ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/quest-by-sourcepass/id6460978331/reviews.md ### 5/5 — Easy to use *2025-02-27* Super easy to use for support tickets or help. I don’t think I could live without Quest now that I’ve used it. One of the many reasons why I’d use SourcePass as a MSP. Oh and the support is terrific! ## Frequently asked questions about Quest™ by Sourcepass ### How do I submit a ticket with Quest™? You can submit tickets by selecting relevant categories to narrow down your search and identify the appropriate form within the app. This helps streamline the process for faster support. ### Can I track the status of my Quest™ tickets? Yes, Quest™ allows you to monitor the status of your submitted tickets. You can also message your assigned technician directly for updates. ### What kind of content is available in the Quest™ knowledge base? The knowledge base allows for the creation of customized topics to address frequently asked questions. It also provides guided walkthroughs on how to resolve common IT issues. ### Is Quest™ available on Android devices? Currently, Quest™ is supported on iPhone and iPad devices. Information regarding Android support is not yet available. ### How often is Quest™ updated? The latest version of Quest™ is 1.3.5, last updated on March 10, 2026. Update frequency is not specified, but frequent updates indicate ongoing development. ### What is the user rating for Quest™? Quest™ has a high user rating of 4.8 stars based on 18 ratings, indicating strong user satisfaction with its functionality and performance. ### Does Quest™ have ads? No, Quest™ does not contain advertisements. The app is free to use without any ad interruptions. ### What is the age rating for Quest™? Quest™ has an age rating of 4+, making it suitable for a wide range of users. This suggests content is generally appropriate for children. ## Version history (last 5 releases) ### 1.3.6 — 2026-08-14 - Bug Fixes - Maggie AI Chatbot release - SSO bug fix ### 1.3.5 — 2026-03-10 - Bug Fixes ### 1.3.4 — 2026-02-17 Fixed an issue where the loading bar would fall back to the start after completing its first progress on the Login Screen Resolved a bug preventing users from logging in via Microsoft authentication Fixed a screen freeze issue that occurred after selecting a company during login Addressed an issue where the loading bar would reset to the beginning after completing its first progress on the Create Ticket Main Screen ### 1.3.3 — 2025-12-12 -Bug Fixes ### 1.3.2 — 2025-11-26 - Bug Fixes ## Apps similar to Quest™ by Sourcepass | App | Rating | Price | Category | | --- | --- | --- | --- | | [UniFi Design](https://appshunter.io/ios/app/unifi-design/id6451146502) | — | Free | Productivity | | [Quickpass Self-Serve](https://appshunter.io/ios/app/quickpass-self-serve/id1454304817) | 3.2 (13) | Free | Productivity | | [Emburse Spend](https://appshunter.io/ios/app/emburse-spend/id1609492240) | 2.6 (21) | Free | Productivity | | [Meeting Owl](https://appshunter.io/ios/app/meeting-owl/id1219076447) | 2.9 (15) | Free | Productivity | | [Microsoft 365 Admin](https://appshunter.io/ios/app/microsoft-365-admin/id761397963) | 4.6 (5,839) | Free | Productivity | | [Proton Authenticator](https://appshunter.io/ios/app/proton-authenticator/id6741758667) | 4.4 (234) | Free | Productivity | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*