# Queue-EZ Retail Edition — Rotas, staff & store insights > Rotas, staff & store insights (iPhone/iPad app by Greenstone Technologies Limited.) - Source: https://appshunter.io/ios/app/queue-ez-retail-edition/id6747092816 (this page in markdown: same URL + `.md`) - Developer: [Greenstone Technologies Limited](https://appshunter.io/developer/1881724700) - Category: Business, Productivity - Price: Free with in-app purchases - Age rating: 4+ - Requires: iOS 18.4 · 35 MB - Languages: American English - Released: 2025-11-19 - Data updated: 2026-08-14 - User reviews in markdown: https://appshunter.io/ios/app/queue-ez-retail-edition/id6747092816/reviews.md ## What is Queue? QueueEZ Retail is the all-in-one app for customer-facing teams - bringing your queue, your rotas, your holidays, your performance and your coaching into one place. Run one store or a whole estate, with unlimited staff on every plan. Keep queues calm and fair, schedule your team with confidence, manage time off without the spreadsheets, coach your people with real data, and see exactly how every store and advisor is performing - all from your iPhone or iPad. ON THE FLOOR See every customer in the queue at a glance, with live wait times and how long each person has been served. Capture the reason for every visit so you always know what people are coming in for. Keep things moving and give every customer a fair, organised experience. CUSTOMER QR QUEUES Let customers join digitally instead of standing in line. Create branded QR codes that drop people straight into your queue, so they can scan, join and keep shopping or relaxing. They can follow their place in a live status link, and you can send a notification to bring them back when it's nearly their turn - fewer walkouts, shorter perceived waits, a more premium experience. ROTAS & SCHEDULES Build staff rotas in minutes and see exactly who's on shift, by day and by store. Plan cover for your busy periods, keep everyone on the same page, and manage scheduling across every location from one app. HOLIDAYS & SICKNESS Ditch the paper and group chats. Staff can request time off, managers approve it, and everything flows into a shared team holiday calendar. Track entitlements and absence in one place, so you always know who's off. LIVE PERFORMANCE TRACKING QueueEZ Retail is also a live performance tool for your team. Log the outcome of every interaction, define your own KPIs, and see results at advisor and store level. Spot which services convert, which products drive results, and where each team member is excelling - so coaching is focused and based on real-time data. COACHING CARDS Turn what you see on the floor into coaching that sticks. Send an advisor a structured, positive card in minutes: what went well, the one thing to build on, and a clear agreed action with an optional deadline. Build your own question format with smart branching so every manager coaches the same way, advisors reply with what they'll try next, reminders chase open actions, and part-written cards save as private drafts. ANALYTICS & EXPORT Explore your data for today, this month, or any custom date range. Compare visit types, find bottlenecks, and see where your team spends its time with built-in charts. Export to Excel and plug straight into your own reporting. ONE STORE OR A WHOLE ESTATE Group your stores into areas and regions, with performance and reporting rolling up across the business. Managers see their own store; admins see everything - with data scoped cleanly to each location. PLANS Every plan includes unlimited staff and a 30-day free trial. • Solo - one store • Growth - up to 5 stores, with multi-store dashboards and per-store KPIs • Multi - up to 15 stores, with estate-wide trends and priority support • Enterprise - 16+ stores, tailored and invoiced, with SSO, an SLA and a dedicated account manager • Extra store add-on - need just one more? Add a single store to any plan Free setup support is included - our team will help you get your stores, staff and rotas configured for your business. SUBSCRIPTION TERMS QueueEZ Retail subscriptions are auto-renewable. Each plan starts with a 30-day free trial, then renews at the price shown in the app unless cancelled at least 24 hours before the end of the current period. Payment is charged to your Apple ID account on confirmation of purchase, and your subscription renews automatically until cancelled. Manage or cancel anytime in your App Store account settings. Terms of Use: https://q-ez.com/terms Privacy Policy: https://q-ez.com/privacy Availability of plans and specific features may vary by country or region. ## Pricing and in-app purchases Base price: Free. **Subscriptions** | Subscription | Price | Period | | --- | --- | --- | | Solo (Monthly) | $119.99 | per month | | Solo (Yearly) | $1000.00 | per year | | Growth (Monthly) | $249.99 | per month | | Multi (Monthly) | $600.00 | per month | | Extra store (Monthly). | $99.99 | per month | | Extra store (Yearly) | $1000.00 | per year | ## Version history (last 5 releases) ### 2.04 — 2026-07-18 This update introduces Coaching Cards - turn what you see on the floor into focused, trackable coaching. New in this update: Coaching Cards - send an advisor structured, positive feedback in under five minutes. Lead with what went well, capture the opportunity, and agree a clear action together. Build your own coaching format - add your own questions with smart branching, so the card adapts as you answer. Set it up once and every manager coaches the same way. Close the loop - advisors reply with what they took from it, actions carry an optional deadline with the advisor's next shifts shown as you pick, and gentle reminders chase anything left open. Nothing gets coached and then forgotten. Coaching drafts - start a card, get interrupted, finish it later. Part-written cards save automatically and stay private to you until sent. Bookings - the Scheduled tab is now Bookings across iPhone and iPad, with a clearer BOOKED tag on queue cards. A calmer iPhone toolbar - your tabs now sit across two tidy rows, and you can fold the whole top bar away so the stats bar sits right at the top. One tap brings it back. Better customer alerts - customers joining by QR on iPhone are asked about notifications the moment they join, and alerts are always on. Queue cards now show how each customer joined - iPhone, Android or web. Sharper reliability - fixes for quick-ending an interaction while reassigning a busy advisor, a stuck app icon badge, and better battery life on floor iPads. Also in QueueEZ Retail: Live performance tracking - log the outcome of every interaction, set your own KPIs, and see results by advisor and store Rotas and schedules - build staff rotas in minutes and see who's on shift, by day and by store Holidays and sickness - staff request time off, managers approve, and it all flows into a shared team calendar One store or a whole estate - group stores into areas and regions, with reporting that rolls up across the business Customer QR queues - let people scan to join, follow their place live, and get a nudge when it's nearly their turn Analytics and Excel export - explore any date range and plug straight into your own reporting Every plan includes unlimited staff and a 30-day free trial. ### 2.03 — 2026-07-12 Thought process Thought process Here's a What's New for 2.03: The biggest update to Q-EZ yet - your customers now get a native App Clip experience on iPhone. NEW: Q-EZ App Clip - Customers scan your existing QR code and instantly get a beautiful native mini-app - no download, no signup - Live queue position with a real-time countdown, themed with your store's colours and logo - Push notifications the moment it's their turn - no more adding pages to the home screen - Live Activity support: customers see their place in the queue right on their Lock Screen and Dynamic Island - Android customers continue seamlessly on the web from the same QR code NEW: App Clip customisation - Set your App Clip title, subtitle, scan-card image and a Dynamic Island logo from QR Form Setup - your branded Apple scan card is registered automatically NEW: Wait time controls - Override the estimated wait for your whole store or a single customer, in seconds - Shown waits now count down live and return to the automatic estimate on their own - Choose to update quietly or notify waiting customers with an apology or good news - Notify now offers three options: it's their turn, wait gone up, or wait gone down IMPROVEMENTS & FIXES - Undo last Clear Week: cleared rotas can now be restored with one tap - Fixed copied rota weeks occasionally showing blank shifts for some team members - Redesigned notify and wait-time controls with a polished new look - Faster, more accurate initial wait quotes for new customers ### 2.01 — 2026-06-27 This update builds on our retail-first rebuild with the features you asked for most. New in this update: Bulk staff logins - generate usernames and first-time passwords for your whole team in one tap, then export them to a spreadsheet to share securely. Anyone who already has a login is skipped automatically. KPI formats your way - show each KPI as a whole number, decimals, a percentage or currency, and pick the currency that suits your business. My shifts and full screen - filter the rota to just your own shifts, and open a full-screen rota view on iPhone to see more at a glance. Cleaner rotas - tidier shift cards, plus a fix that keeps everyone's shifts linked to them after you create staff logins. Performance and stability improvements across the app. Also in QueueEZ Retail: Retail at the core - everything is built around how customer-facing teams actually work Live performance tracking - log the outcome of every interaction, set your own KPIs, and see results by advisor and store Rotas and schedules - build staff rotas in minutes and see who's on shift, by day and by store Holidays and sickness - staff request time off, managers approve, and it all flows into a shared team calendar One store or a whole estate - group stores into areas and regions, with reporting that rolls up across the business Customer QR queues - let people scan to join, follow their place live, and get a nudge when it's nearly their turn Analytics and Excel export - explore any date range and plug straight into your own reporting Every plan includes unlimited staff and a 30-day free trial. ### 2.0 — 2026-06-24 This is the biggest update to QueueEZ Retail yet. We've rebuilt the app from the ground up and put retail at its heart. What's new: A brand new design - cleaner, faster and more modern across iPhone and iPad Simpler onboarding - get your stores, staff and rotas set up in minutes Retail at the core - everything is built around how customer-facing teams actually work Live performance tracking - log the outcome of every interaction, set your own KPIs, and see results by advisor and store Rotas and schedules - build staff rotas in minutes and see who's on shift, by day and by store Holidays and sickness - staff request time off, managers approve, and it all flows into a shared team calendar One store or a whole estate - group stores into areas and regions, with reporting that rolls up across the business Customer QR queues - let people scan to join, follow their place live, and get a nudge when it's nearly their turn Analytics and Excel export - explore any date range and plug straight into your own reporting Every plan now includes unlimited staff and a 30-day free trial. A brand new design - cleaner, faster and more modern across iPhone and iPad Simpler onboarding - get your stores, staff and rotas set up in minutes Retail at the core - everything is built around how customer-facing teams actually work Live performance tracking - log the outcome of every interaction, set your own KPIs, and see results by advisor and store Rotas and schedules - build staff rotas in minutes and see who's on shift, by day and by store Holidays and sickness - staff request time off, managers approve, and it all flows into a shared team calendar One store or a whole estate - group stores into areas and regions, with reporting that rolls up across the business Customer QR queues - let people scan to join, follow their place live, and get a nudge when it's nearly their turn Analytics and Excel export - explore any date range and plug straight into your own reporting Every plan now includes unlimited staff and a 30-day free trial.with leaderboards and historical insights across all your stores. • Push notifications - stay on top of approvals and the things that matter, with alerts straight to your device. • Themes - make the app your own with brand colours and a refreshed, more polished look throughout. IMPROVED • Significant stability and performance improvements - faster, smoother and more reliable across the board. • Cleaner, more consistent navigation on both iPhone and iPad. Every plan now includes unlimited staff and a 30-day free trial. Thanks for using QueueEZ Retail — we'd love to hear what you think. ### 1.0.5 — 2026-02-17 This update is built for speed, fewer taps, and better visibility. New Quick Add control in Settings: enable or disable Quick Add visibility in Queue and Serving. Faster Quick Add flow: pick advisor, choose Sale or Service, and start serving immediately. Quick Add no longer drops into Queue first. It now goes directly into Serving. Smarter advisor handling: if the selected advisor is already serving, Q-EZ follows the same guided end flow before starting the next interaction. Group size capture is now built into both Quick Add and Add Customer. Bigger, easier-to-tap People in Group controls for faster input. Group size now carries through reporting, including Raw Serving Data and Daily Performance Matrix. Refreshed, more on-brand Quick Add and Add Customer UI. Stability improvement: fixed unsupported Quick Add icon usage. ## Apps similar to Queue | App | Rating | Price | Category | | --- | --- | --- | --- | | [BRAVE Community](https://appshunter.io/ios/app/brave-community/id6477578872) | — | Free | Business | | [BTR App](https://appshunter.io/ios/app/btr-app/id6740525060) | — | Free | Business | | [Allgood Waitlist](https://appshunter.io/ios/app/allgood-waitlist/id1552156647) | 5.0 (1) | Free | Business | | [The Hive MA](https://appshunter.io/ios/app/the-hive-ma/id1372745730) | — | Free | Business | | [Enterprise Go](https://appshunter.io/ios/app/enterprise-go/id783636979) | — | Free | Business | | [TC Insider](https://appshunter.io/ios/app/tc-insider/id6504487692) | — | Free | Business | ## More apps by Greenstone Technologies Limited - [Flutta](https://appshunter.io/ios/app/flutta/id6760950005) All apps by Greenstone Technologies Limited: https://appshunter.io/developer/1881724700 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*