# QueuePad for Customer Waitlist — Customer queue wait list app

> Automated customer waitlist management with SMS/email notifications and queue status display. (iPhone/iPad app by Ivant Technologies And Business Solutions, Inc..)

- Source: https://appshunter.io/ios/app/queuepad-for-customer-waitlist/id973842987 (this page in markdown: same URL + `.md`)
- Developer: [Ivant Technologies And Business Solutions, Inc.](https://appshunter.io/developer/881792771)
- Category: Business, Productivity
- Price: Free with in-app purchases
- Rating: 4.30/5 from 14 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 37 MB
- Languages: American English, Chinese (Simplified, China)
- Released: 2015-03-14
- Data updated: 2026-06-11
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/queuepad-for-customer-waitlist/id973842987/reviews.md

## What is QueuePad for Customer Waitlist?

QueuePad is an easy-to-use and powerful customer wait-list management mobile app that lets you:

– Automate your customer wait-list functions. 
- Use email or SMS to notify customers of their queue position
- Customers do not need to download anything, they will just click on the URL link to open a web page showing their queue status
- Allow Customers to self check in using a web URL or scan a QR Code
– Project a professional image by utilizing new technologies and queue workflow. 
- Call customers by name for personalized level of service.
- No need to print out the paper ticket.
– Gain insights on your level of customer service from the system reports.
- Show via Smart TV / PC Monitor the list of customer names waiting in line
- Multiple iOS devices can sync and manage the same customer queue
- more than 500,000 customers served worldwide!

The app is ready to use, no need to sign-up, and the basic set of wait-list functions are usable even without an internet connection.

Advanced features like notifications, synchronization will require WiFi and an internet connection.

This app is suitable for businesses like restaurants, bakeries, beauty shops, clinics, barber shops, salons, spas, repair shops, etc., wherever customers need to be queued by their name.

Features Overview:

1. Customer waiting list queue management 
2. SMS notifications using 3rd party provider Twilio SMS Gateway API
3. Quick set up and easy to use, the customers themselves do not need to install anything
4. Customers can self check-in and see their real time queue status updates via a smart TV or a PC Monitor (requires internet)
5. A TV, PC Monitor or tablet device can be used to show the customer queue status.
6. Can handle multiple services or multiple queue lines 
7. No internet connection needed for the basic set of wait list functions. The SMS, email and TV Screens will require WiFi internet.
8. Multiple devices can connect to the same Display Code and manage the same customer queue. Requires a WiFi connection.
9. Can generate graphical reports and Excel summary reports per selected date range

In App Subscription:
- 7 days FREE trial period is provided
- After the expiration of the 7 days FREE trail period, you will be charged the regular monthly subscription rate.
- Purchase monthly recurring subscription for US $19.99
- You will be charged in your local currency. Payment will be charged to your iTunes Account at confirmation of purchase 
- Allows for unlimited number of customer queue records per day
- Various advanced wait list features like multiple services with multiple queues, audio read out of customer names, multiple language selection, SMS and email notification and other features.
- Monthly subscription automatically renews unless  auto-renew is turned off at least 24-hours before the end of the current period
- Account will be charged US$ 19.99 for renewal within 24-hours prior to the end of the current period
- Subscriptions may be managed by the User and auto-renewal may be turned off by going to the user's Account Settings after  purchase

Privacy Policy: http://www.queuepad.com/privacyPolicy.do
Terms & Conditions: http://www.queuepad.com/terms.do

## Key features

- Automated customer waitlist management
- SMS/email notifications
- Customer self check-in via web URL/QR code
- Real-time queue status display
- System reports for customer service insights
- Multi-device synchronization
- Offline functionality for basic features

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Queuepad Advanced | $19.99 | per month |
| QueuePad Advanced | $19.99 | per month |


## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/queuepad-for-customer-waitlist/id973842987/reviews.md

### 2/5 — Limitations

*2024-01-02*

This app was great until I realized I can only add 3 services. And the customizations are very few. For instance, I don’t want it to say “services” but I have no way of changing that.

**Developer response:** Hi Nadege Richards Thank you for using our QueuePad app. The limit for 3 Services is due to the TV screen layout. For the naming of each Service, it is possible to rename them. You can always reach us for further support via email info@queuepad.com Thanks!

### 3/5 — Great app but customer service

*2020-10-16*

Great app doesn’t work well new iPod iOS very slow customer service for top $$ app

### 5/5 — Perfect

*2019-08-17*

I don’t who used my email to leave a bad review I never loaded this item so gave it five stars now.
I have never used it.
Never loaded it.
Yet someone left a review in my name

**Developer response:** Hi Sir, sorry on the issue you experienced. 

Can you provide us more details on how your waiting list disappeared?

Did you adjust the Settings and uncheck “Automatically remove all Customers by 12:00 AM.”?

You can always email us support@queuepad.com if you encounter any issues. Thanks!

## Frequently asked questions about QueuePad for Customer Waitlist

### How does QueuePad notify customers of their queue position?

QueuePad can send notifications to customers via email or SMS. These notifications inform them of their current position in the queue and can be sent using a third-party provider like Twilio.

### Do customers need to download QueuePad to see their status?

No, customers do not need to download the app. They can access their queue status by clicking on a provided URL link, which opens a web page displaying their real-time position.

### Can QueuePad be used without an internet connection?

Yes, the basic waitlist functions of QueuePad are usable even without an internet connection. However, advanced features like notifications and synchronization require a WiFi connection.

### What kind of reports does QueuePad offer?

QueuePad can generate graphical reports and Excel summary reports based on selected date ranges. These reports provide insights into your customer service levels.

### How does QueuePad handle multiple services or queues?

The advanced subscription features allow QueuePad to handle multiple services or multiple queue lines simultaneously. This is useful for businesses with diverse offerings.

### What is the cost of QueuePad?

QueuePad offers a free basic version. Advanced features are available through a monthly subscription of $19.99, which includes a 7-day free trial period.

### How often is QueuePad updated?

The latest version of QueuePad is 3.1.5, last updated on March 13, 2024. Updates typically include new features and improvements to existing functionality.

### What devices does QueuePad support?

QueuePad is supported on multiple iOS devices, including iPhone, iPad, and iPod. Multiple iOS devices can sync and manage the same customer queue.

## Version history (last 5 releases)

### 3.1.5 — 2024-03-13

We continue to improve the QueuePad mobile app
 - bug fix for display code that cause app crash

### 3.1.13 — 2024-02-25

Minor updates for the user interface screens layout.

### 3.0.97 — 2022-12-03

We continuously improve our QueuePad mobile app:

 - minor screen adjustments
 - periodic software rebuild

### 3.0.96 — 2022-02-01

We continuously improve our QueuePad mobile app:
 - added phone number for Qatar
 - minor UI adjustments

### 3.0.95 — 2021-10-07

We continuously improve our QueuePad mobile app:
 - crash issue for sync button
 - bug fixes for missing queue items when multiple devices are connected
 - added menu tab for User Guide

## Apps similar to QueuePad for Customer Waitlist

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| --- | --- | --- | --- |
| [Qminder Queue Management](https://appshunter.io/ios/app/qminder-queue-management/id533847552) | 5.0 (5) | Free | Business |
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## More apps by Ivant Technologies And Business Solutions, Inc.

- [QueueRite Ticket Kiosk](https://appshunter.io/ios/app/queuerite-ticket-kiosk/id1230861907)
- [RiteSquad](https://appshunter.io/ios/app/ritesquad/id1232133022)
- [OrderReady TV Screen Alert](https://appshunter.io/ios/app/orderready-tv-screen-alert/id1420383805)
- [ForexBoard - Currency Exchange](https://appshunter.io/ios/app/forexboard-currency-exchange/id1468857462)
- [Buzzerr - pager notifications](https://appshunter.io/ios/app/buzzerr-pager-notifications/id6670524879)

All apps by Ivant Technologies And Business Solutions, Inc.: https://appshunter.io/developer/881792771

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*