# Quick Ride- Cab Taxi & Carpool — user reviews > 83 indexed App Store user reviews of Quick Ride by iDisha Info Labs Private Limited, rated 4.60/5 from 349 ratings. - Source: https://appshunter.io/ios/app/quick-ride-cab-taxi-and-carpool/id1071794769/reviews - App overview in markdown: https://appshunter.io/ios/app/quick-ride-cab-taxi-and-carpool/id1071794769.md - Rating breakdown: 5★ 263 · 4★ 61 · 3★ 9 · 2★ 4 · 1★ 12 ## What do users think of Quick Ride? Overall sentiment: mixed **Pros** - 🌍 Reduces traffic congestion and carbon footprint - 💰 Affordable and cost-effective pricing - 👥 Builds professional network and friendships - 🚗 Clean vehicles and reliable service - ⏰ On-time pickups and punctual arrivals - 👍 User-friendly and intuitive app interface - 🔐 Safe and secure platform for corporate users - 📱 Simple and easy to use - 💳 Convenient payment options - 🎯 Quick route matching feature **Cons** - 🐛 App crashes frequently on iOS devices - 📍 Inaccurate location tracking and GPS issues - ❌ Unreliable and inconsistent service - 📞 Poor customer support responsiveness - 💳 Wallet withdrawal issues and payment problems - 🔄 Inconsistent information between riders and seekers - 🎨 Outdated UI/UX design - ⚠️ Unprofessional service quality - 🚫 Discriminatory rider behavior - 🔒 Privacy concerns with user data **Commonly reported bugs** - App crashes on iPhone X with iOS 13 update - App fails to start on certain iPhone models - Unable to download on iPhone from App Store - Login screen freezes with iOS 13 - Invalid phone number validation errors - App becomes unresponsive during usage - Rider location unavailable after ride starts - Incorrect routing causing overcharging - App stops responding mid-download **Most requested features** - Real-time live tracking improvements - Dark mode or theme customization options - Google Maps integration for pickup/drop locations - Automatic app update refresh without logout - Public feedback comments (moderated) - Accurate rider on-time percentage tracking - Increased default loyalty points - Better route selection interface - Apple Maps integration - Improved GPS accuracy for daily routes ## Newest reviews (14 of 83) ### 2/5 — Great Cars, Terrible Booking Experience *2026-06-19* The cars themselves are amazingly well-maintained and the drivers are good, which is the only reason this isn’t a complete disaster. The app, however, is extremely confusing. I tried booking a cab for 4 hours, but the app showed that no driver was found and automatically cancelled the request. When I retried, it appeared to be creating a “book now” booking instead. Shortly after, customer service started calling me asking what time I wanted the booking for. Since the app kept showing failed/cancelled bookings, I assumed no cab had been assigned and tried booking a different vehicle type. Then I received another call saying they couldn’t proceed because I had cancelled multiple bookings. How is a customer supposed to know whether a booking is confirmed or not when the app shows “driver not found”, cancels the request, and asks you to retry? The booking flow and communication between the app and customer service are completely disconnected and create unnecessary confusion. Great cars, but the app and booking experience need serious improvement ### 4/5 — Good but scope of improvement *2026-02-11, version 11.43* Good but can improve in terms of live tracking ### 4/5 — The best app for office commute. *2024-08-14* I am using QR from more than 5 years now. This is no doubt one of the best solution for the professionals who have to work from office. This app has made better and easier way to commute and also helps in building relationships and community. There are many areas still needs to be better. Frequently it shows wrong location while moving and this needs to be addressed in a better way. Email verification is not working for me, may be case specific but verification and review is required. Shows wrong coordinates from starting and end point to/from riders actual place. Overall I am enjoy using this app and contributing towards environment. Thanks ### 4/5 — Points increase *2023-04-19, version 8.90* Can default points be increased ### 5/5 — Great App for ride *2020-08-26, version 7.74* It helped me for hassle free travel. Good app for ride sharing. ### 5/5 — Very good idea to reduce traffic and help environment *2020-07-22, version 7.69* Quivkride really helped me for my office trips. Excellent service and excellent idea. ### 5/5 — Great App! *2020-05-31* I have been using this app for last 6 months. This app is really very great. Not only it saves your money and our environment but it also provides a platform where you can grow your professional network. I would highly recommend this app. 👍 ### 5/5 — Great app *2020-05-29* This is great App with nice user interface. I have used other similar apps but this one beats them in many ways. UI is simple and intuitive and yet provides all functionalities. ### 5/5 — They gave us the platform - now what’s the challenge ? *2020-05-15* I would like to sincerely appreciate QuickRide team for this amazing platform. I have been using this app since it’s beginning and then it was a very basic app with lot of issues with geo location and updates to riders .. as they grew, they have made significance improvements which is highly appreciated .. also they continue to bring in new features which are very useful for commuters .. I have raised multiple bugs with the team and I always got prompt response from them and they have corrected those in their new releases/updates. I can tell you one more thing, even if the app behaves glitchy due to various reasons, people who have already used it will not try to switch to any other means because we have a TRUST in quick ride and 95% rides people eventually become regular. It has also become a mobile LinkedIn :) where people even find a way to get to their dream companies as well. I have lot is stories related to QR and every story is good in its own way .. A great initiative towards “Go Green” and I appreciate all your efforts !! Regards, Praveen Prasannan ### 4/5 — Needs improvement *2020-05-14* App is really great in sharing rides but the only approach required is the app is functionality.. most of the time it is choppy. Expecting the application to work in low internet connection but it requires very strong internet connection. Also the offers they provide doesn’t make any sense. If we provide to & fro rides for 15 days or 18 days on the timing provided by quick ride they will provide rewards but the every employee works for Avg of 9 hours and the bandwidth they provide is for 6 hours. Apart from that I like the app and quick ride really made life easier for travelling to offices especially. ### 5/5 — Excellent platform for carpooling *2020-05-06, version 7.60* QuickRide is an outstanding platform for carpool . I am very happy with apps and customer services. ### 4/5 — Great initiative, much improved UI/UX *2020-05-02* The latest round of update is much improved the user experience. Looking forward for an even smoother one soon :) ### 5/5 — Excellent *2020-02-05, version 7.48* Best app ever used on my phone. ### 5/5 — Should give best innovation award *2020-01-31, version 7.47* Should give best innovation award ## Most critical reviews (10 lowest-rated) ### 1/5 — Unprofessional *2026-03-05, version 11.45* Unprofessional, no rides, take the money and can’t take out of app wallet ### 1/5 — Very very very bad service *2025-12-30* I had booked a lux can through them twice and since the wait time was too long I cancelled my ride. Hoping that the driver would change i booked a cab again and the same driver popped up. Before i could do anything the cab operator (someone named Mamta G ) called me and told me the driver wont take more than 15 mins and if you cancel the ride you wont be getting any refund. I was like fine as long as it’s taking 15mins it doesn’t really matter but as soon as i saw the app it was showing the wait time to be 42 mins to be precise. Now i had to catch a flight so i tried calling the cab operator but she kept declining my calls again and again. I eventually ended up calling the driver and he told me it actually is going to take that long because he took a wrong turn. I asked him why he accepted the same ride again and again? His reply was that he had asked the operator whether the customer is fine with such a long wait time and she said the customer is fine with it which was clearly not the case. This really made me feel like this app is a huge scam and will do anything to get money out of you. The only reason i even gave it another shot was because while going from the airport to the hotel one guy from their team helped us get a cab and i wont lie it was a pretty good experience. But after this it clearly feels like a HUGEEE SCAM. REFRAIN FROM USING THIS APP AT ALL COSTS. ### 1/5 — They say “first impression is the best impression,” but unfortunately, this was my worst impression. *2025-12-28* I landed at Bangalore Airport at 3:00 AM with my 3-year-old daughter. After coming outside, I tried to book a cab to my location. On Uber, the fare was showing ₹775, but a Quick Ride driver offered the ride for ₹870. Since it was very late, I agreed—this turned out to be the worst decision. While exiting the toll gate, the driver’s FASTag was not recharged. The driver called his company’s customer support multiple times, but they did not respond properly. After trying 3–4 times, they asked me to pay the toll amount and said it would be adjusted later. I paid ₹150 at the toll gate. Later, when I checked the fine/payment amount, it showed ₹776, which made no sense. If the total fare was ₹870 and I paid ₹150 at the toll, the remaining amount should have been ₹720. When I asked the driver, he also had no clear explanation. ### 1/5 — Worst customer service *2025-09-11* Worst ever car service that I have come across. Yesterday I boarded the cab from Bengaluru kempagowda airport to Koramangala. They registered my name and my mobile number alone and sent an otp to my whatsap. First of all the otp system itself was not working and they somehow bypassed that and they started the cab. Actually that whatsapp message itself would be having a payment link but that driver showed a different payment link and still they did not close the trip and till now they have not provided me the bill for claiming. When calling the customer support they do not give a proper response. They do not properly generate the bill and provide to customer. Even after repeated calls and explanation they do not bring to the proper closure and they seem to cheat. Worst ever. Please do not use these kind of services. ### 1/5 — Used for 4 years, pathetic service now - ditching for ever *2025-04-16* Unreliable, unprofessional, even support staff and escalation desk doesn’t pick phones…incorrect phone number given on help pages…the service quality have just gone south from last few years If you want to catch a flight on time DO NOT USE Quickride ### 1/5 — worst unreliable app *2020-03-03, version 7.53* this app is turning a great initiative into a poor experience. communication and updates are totally unreliable. location updates are grossly inaccurate. sometimes ride-giver and ride-seekers are shown inconsistent information. ### 1/5 — Bad experience! *2020-01-10* The rider accepts the ride and doesn’t turn up for half an hour from the time of pick up! Finally when he turns up he forgets that he has a pick up! How funny is that! The whole process of booking, waiting, then someone to turn up is a process and takes a lot of time. Staying in one of the major parts of the city, I had found it difficult to co-ordinate ride with this app. You book in advance there is a possibility your ride could get cancelled. You book a few minutes earlier there is a possibility that no one accepts. Your ride is booked and you might experience delays and rider forgetting to pick you up. There is no confirm ride even after your request is confirmed. Yes I am a frustrated rider of quickride because it takes 30 mins for me to reach my office and today it took me 2 hours to reach the same place and that happened because I booked a quickride! ### 1/5 — Unable to sign up *2019-12-08, version 7.32* Regardless of what number format I use, +4479.., 4479, 079, it still says “enter valid phone number” ### 1/5 — Unable to download *2019-11-13, version 7.22* Unable to download ### 1/5 — App has issues *2019-10-20, version 7.14* App does not start at all on IphoneX, app keeps crashing. Not able to use the app yet. App version 7.04 ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent!This is what our city needs ! *2025-05-20* I have started using this service frequently for Bangalore airport travel . It feels greats to have a professional driver AND professional customer support . The drivers are employed and trained well . If they r getting late for pick up, call Center person calls us and gives us explanation and many times they got us a alternative cab . Keep up the good work ! Our city needs good service like this . This is the only app I use for my senior citizen parents ..because the drivers are kind and good mannered . And if there is any confusion they can directly call the support via the app only . ### 5/5 — Lovely service *2025-01-01, version 9.81* I have been using their services for over a year. They are the best. Vehicles are clean inside and out. On time arrival at pick up. Follow up calls to make sure everything is ok. Convenient payment options. Reasonable prices. I highly recommend them. ### 5/5 — Awesome experience with Quick Ride!! *2024-09-19* I’ve had a great overall experience with Quick Ride service! The app is user-friendly, drivers are professional, and the rides are smooth and timely. I’d like to give a special mention to Aasha, Jyoti, and Varun, who have been incredibly helpful and made each ride a pleasant experience—thank you! One area for improvement would be to enhance the GPS accuracy, as the location pin can be slightly off at times. Also, introducing more flexible payment options would be appreciated. Aside from these minor points, the service is reliable and efficient, and I highly recommend it! ### 5/5 — A Very Helpful Service *2024-03-26* QuickRide is solving problems for users who like to pre-schedule their rides. This is a no-hassle service which requires more love from the users. Goes highly recommended. Keep up the good job, QuickRide Team ### 5/5 — Excellent service *2023-08-10, version 9.01* Very reliable and quick ride team Provided a very good service and reasonable prices too. Drivers are Very friendly and polite, car was also neat and clean. I would definitely recommend quick ride. Thanks ### 5/5 — The best cab services *2023-05-04* I am a frequent traveller and I need good cab service provider specially for airport pickup & drop. I have used multiple operators like, ola, uber, deepam cabs, etc. But none of these met the expectations. They will charge for AC cab, but always keep the window open and not run the AC. If you tell them to put the AC on, the driver will react on you like criminal. Most of the cabs have stinking smell. They will charge for Toll road, but always try to go from non-toll road. There are multiple issues with these operators. Also they charge bomb. But Quick Rides has addressed all such issues. Till now my experience with Quick Rides is awesome. Charges are also very competitive. In addition to all these customer friendly facilities, they have e-taxis, which contributes to build greener environments also. As of now my 5 plus rating will go with Quick Rides and I wish they continue this type of service in future. My best wishes to them. ### 5/5 — On time Service *2022-05-14* The driver reported well in advance of the scheduled hour and was very patient and helpful. Would recommend this service for airport drops ### 5/5 — Great concept!!!!! *2021-12-08* Hi quick ride team, I have a feedback!!! For girls safety its very important that in case a Girl is taking a quick ride the information should float to the emergency contact which by default quickride should take as an input while registering a female candidate. Currently you have a feature of sharing your location with contact which doesn’t work and the emergency contact neither get any information of the ride giver or contact number. Location tracking doesn’t work too. Unverified profiles should be removed immediately. Please work on it. Thanks!! Richa ### 5/5 — Quickride has revolutinsed travelling and reduced pollution *2020-09-10* I have been using Quickride from almost 6 months. Its such a great service for commuting. Commuters don’t have to travel in Heavy rushed buses, metro or local trains. Earlier even if somebody was going to office near to your office who stays just two doors next to you, you never knew and your neighbour was also going in a car all alone consuming lots of petrol/diesel for just himself resulting in traffic and pollution but car pooling like quick ride has revolutionised that and now you can get to know who all are going in your direction and you can choose their ride. The prices are also affordable. This helps the ride giver, he can share the price of fuel with the other riders at the same time rider also by going comfortably in car. The best part is it is good for environment also as it helps in reducing pollution as not everybody need to take their car they can just car pool. ### 5/5 — Reduce Carbon Print *2020-08-27* Nice initiative to reduce the pollution by sharing the ride. Making the commute safe for the women employees as they are mostly traveling with their colleagues. And of-course making some money atleast to handle the rising fuel cost by sharing the ride. Easy to use app. Keep up the good work..!!!👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*