# Quickpass Self-Serve — user reviews

> 5 indexed App Store user reviews of Quickpass Self by Quickpass Software Inc, rated 3.23/5 from 13 ratings.

- Source: https://appshunter.io/ios/app/quickpass-self-serve/id1454304817/reviews
- App overview in markdown: https://appshunter.io/ios/app/quickpass-self-serve/id1454304817.md
- Rating breakdown: 5★ 6 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 5

## Most critical reviews (5 lowest-rated)

### 1/5 — Cannot use it all

*2026-02-01*

So you go to login, it will send a code to your phone. You go to enter the code, but now the numeric keys cover up the part where it has the "submit" button and there's no enter on the numeric keys so you're just stuck on that screen. You can't move past that screen at all. So absolutely useless and if I could give a zero stars, I would.

### 1/5 — Newest update crashing

*2021-08-14*

Can't access important info with work because my password expired, and this newest update crashes. Can't use app at all. Please fix.

**Developer response:** Thank you for bringing this to our attention. We’re sorry for the inconvenience caused by the app crash. Please update to the latest version of our app. We have fixed the problems. If the same problem still exists, please let us know at https://cyberqp.com/contact. Thank you.

### 4/5 — Nice app but could be more user proof

*2024-05-29*

This app is great but with no secondary confirmation line for the new password I keep having users save a new password with typos.

### 5/5 — Simply Amazing!

*2021-08-02*

As a Managed Service Provider, I will never again have to deal with service calls regarding users having password related issues because I can import client accounts to Quickpass along with a valid email and phone number and then ask clients to download this app and use it to reset their own passwords whenever needed as well as check their own account’s password expiry information and status. Another great feature of this app is providing a very straightforward and reliable method to verify a client’s identity whenever a service call is initiated. Time is money and this app definitely saves a lot of time for any Managed Service Provider.

### 5/5 — Great service

*2020-04-29*

This is a great service to enable users to self service password reset.  Saves a lot of time

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*