# Quickteller - Payment & Wallet — user reviews > 61 indexed App Store user reviews of Quickteller by Interswitch Limited, rated 2.70/5 from 108 ratings. - Source: https://appshunter.io/ios/app/quickteller-payment-and-wallet/id1451802854/reviews - App overview in markdown: https://appshunter.io/ios/app/quickteller-payment-and-wallet/id1451802854.md - Rating breakdown: 5★ 33 · 4★ 7 · 3★ 9 · 2★ 16 · 1★ 43 ## What do users think of Quickteller? Overall sentiment: negative **Pros** - 👍 Helpful app - 👍 Nice app **Cons** - 😞 Transactions take too long - 😞 App always crashing - 😞 Payment is duplicated - 😞 Buying airtime is the worst - 😞 Worst payment app ever - 😞 Holding money for days - 😞 Never give value for payment - 😞 Stealing people's money - 😞 Debited but no value received - 😞 Created for scamming people - 😞 Very bad app - 😞 Paid but no token - 😞 No reversal for days - 😞 Money debited, not sent - 😞 Account locked - 😞 One problem after another - 😞 Payment not received in wallet - 😞 Agent stopped replying - 😞 Taking money without refunding - 😞 Annoying password re-entry - 😞 Not impressed - 😞 Poorest app ever - 😞 Useless app, no OTP - 😞 Debited for failed transactions - 😞 Account locked without use - 😞 App getting worse - 😞 Transactions not successful - 😞 Recharge not successful - 😞 Fraudulent app - 😞 Money removed from wallet - 😞 No transaction history - 😞 Scammed - 😞 Can't see loan details - 😞 Interest keeps increasing - 😞 Debited twice for data - 😞 No data received - 😞 Disappointed, no notification - 😞 No reply from customer care - 😞 Disgusted - 😞 Failed transaction, no reversal - 😞 Poor system security - 😞 Hacked account - 😞 No customer care response - 😞 Loan section won't add cards - 😞 Terrible app - 😞 Western Union option disappeared - 😞 Deserve zero star - 😞 Morbidly incompetent - 😞 Can't find Western Union - 😞 App blank after update - 😞 Refuses to load after upgrade - 😞 App doesn't load - 😞 Very poor - 😞 Unable to use app - 😞 Cannot pay merchants - 😞 Cannot transfer to account - 😞 Cannot buy call credit - 😞 Nothing working - 😞 Blank screen - 😞 Loading options, then nothing - 😞 Disappointing - 😞 Waste of a good app - 😞 Services keeps getting whack - 😞 Frustrating - 😞 Impossible to use - 😞 Not functional - 😞 Blank page persists - 😞 Verve e-cash wallet complicated - 😞 Update is trash and faulty - 😞 Doesn't load favorites - 😞 Doesn't load data plans - 😞 Cannot view hidden accounts - 😞 Horrible app - 😞 Logs me out immediately - 😞 Website doesn't log in - 😞 Transfer error - 😞 Cannot delete expired debit cards - 😞 Blank app issue persists - 😞 App not working - 😞 Takes forever to process - 😞 Fails to load upon launch - 😞 Blanked when opened - 😞 Cannot add card details - 😞 Cannot edit debit cards **Commonly reported bugs** - App always crashing - Payments duplicated - Transactions take too long to reflect - No token received after payment - Money debited but no value received - No transaction history - Account locked - Payment not received in wallet - Agent stopped replying mid-chat - Money debited, not sent to recipient - App doesn't save password - OTP code not sent - Account locked without usage - Transactions not successful but debited - Recharges not successful but debited - Money loaded on wallet removed without history - Cannot see loan details - Data not received after debit - Failed transaction, no reversal - Hacked account, phone number changed - Loan section not allowing debit card addition - App blank after update - App refuses to load after upgrade - App doesn't load - Loading options, then nothing - App blank whenever opened - Blank page persists on iOS - App fails to load upon launch - App blanked when opened - Cannot add card details - Cannot edit debit cards - Expired debit cards remain saved **Most requested features** - Add Kuda bank to platform - Allow editing/deleting saved debit cards - Fix loan section to add debit cards - Restore Western Union option - Improve transaction speed - Add dark mode ## Newest reviews (14 of 61) ### 2/5 — Transactions take too long to reflect *2026-03-30, version 1.0.59* Quickteller is quick to debit the sender but never quick to credit the receiver,transactions always take at least 20 minutes to reflect apart from that it’s a good app. The developers need to work on the transaction speed ### 2/5 — This app sucks *2026-01-14, version 1.0.59* How can you have an app for years without an update The app is always crashing Sometimes payment is duplicated Trying to buy airtime is the worst this app just ughhhh ### 2/5 — Paid but No Token *2023-06-06, version 1.0.53* I tried through this app to buy metre token by a transfer to your account at Wema Bank but got no token. This happened on 26th May 2023. I reported this to you and got promises it will be resolved quickly. Ten days after, no reversal and nothing from Interswitch. Disappointing ### 2/5 — Annoying *2023-01-04, version 1.0.50* My app don’t save password anymore anytime I close it I have to login again this is annoying ### 2/5 — Update and improve. *2022-10-21, version 1.0.46* I’m really not impressed ### 1/5 — My account has been locked *2022-03-27, version 1.0.34* I don’t know why my account got locked. I’m a new user here and my account got locked within a second, even without using your app. This sucks… please fix it ### 2/5 — App getting worse *2022-03-20, version 1.0.34* I love Quickteller and been using it for over 5 years But lately I keep getting debited but transactions won’t be successful Even recharge are not successful but I will be debited The app is getting worse ### 1/5 — Fraudulent app *2022-03-12, version 1.0.34* Quick teller is now using this updated app to steal people money. I recharged my verve e-cash wallet, I tried paying for Bet9ja account, the transaction failed and I was debited, after calling support to reverse my failed transaction, on login in again to check I meet that both the money I loaded on the verse e-cash wallet has been removed . And there’s no transaction history regarding how the e-cash wallet account balance were spent. Quick teller is now Fraudulent company. ### 1/5 — Scammed *2022-02-19, version 1.0.34* You’re thief’s .Reture my money back. ### 2/5 — I can't see my loan details *2022-01-14, version 1.0.33* I'm trying to pay back my loan but I can't find any details on the app and the interest is keep going higher every day. Kindly do something to it abeg ### 1/5 — Refund my money *2021-10-24, version 1.0.30* Did data on your app, and have been debited twice, and still can’t get my data, since last week, kindly refund my money. And work on your app. ### 2/5 — I’m disappointed *2021-10-24, version 1.0.30* I did a transaction of a substantial amount and to my surprise no notification to see it through as successful I sent your customer care message no reply. I’m disgusted ### 1/5 — Jp *2021-10-23, version 1.0.30* You guys re the worst You’ll debit someone with a failed transaction and no reversal for up to a month now ### 2/5 — Poor system *2021-09-28, version 1.0.29* I have all proofs there security system is poor . Someone hacked into my Quickteller account and changed the phone number on it . I tried reaching out to there customer care immediately but no one to answer . I repeat don’t use Quickteller I have all proofs ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst payment app ever. DON’T USE IT 🚩🚩🚩🚩🚩 *2025-10-02, version 1.0.58* The worst disappointing payment organization to ever do anything with😡don’t try this it’s a trap 🪤 They will hold down your money for more than 48 hours saying it’s pending and will never give you value of what you paid for. ### 1/5 — I think Quickteller now still peoples money *2024-11-15, version 1.0.54* I think Quickteller now still peoples money, because how on earth I paid for light bill twice, I was debited but didn’t get code for what I paid for? No transaction history.. This is messed up ### 1/5 — Quickteller is created for scamming people *2024-10-03, version 1.0.54* I was debited and I don’t see what I was debited for ### 1/5 — Please give me back my money you debited and never sent to recipient it’s been a long time now *2023-03-27, version 1.0.52* Please return my money !!!!!!!! Please return my money !!!!!!!! Please return my money !!!!!!!! Please return my money !!!!!!!! Please return my money !!!!!!!! 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Please return my money !!!!!!!! ### 1/5 — Urgent!! *2023-03-01, version 1.0.50* I did a transfer from my bank app to Quickteller i was debited but didn’t receive the money. I have been complaining for days now and i haven’t gotten any reversal. And also why did you guys locked my account, it’s just one problem to another. ### 1/5 — Issues *2023-02-27, version 1.0.50* Hello, pls I need urgent response to my complaint. I made a transfer to fund my e cash from Kuda bank, and paystack wema account number was generated for. The transfer went successfully, I was debited. And I haven’t receive the payment on my ecash quickteller wallet. I have tried to chat within the app and an agent replied and stop replying in middle of it. Please I was trying to save the money in my ecash wallet. I didn’t want to lose my money do something please!!!!!!!!! ### 1/5 — Apple should remove this app *2023-01-10, version 1.0.50* This app is taking peoples money without refunding. I made a transaction and was debited but the other party didn’t receive. Please how can I report this fraudulent activity to Apple. This app doesn’t have to exist in the App Store ### 1/5 — Poorest app ever *2022-09-14, version 1.0.44* Worst service ever ### 1/5 — Useless app *2022-04-16, version 1.0.34* They don’t send me OTP code ### 1/5 — Attention!!!! *2022-04-05, version 1.0.34* I was debited yesterday didn’t get what I paid for please refund my money for Christ sake ## Most praised reviews (10 highest-rated) ### 5/5 — Blank app since 1month *2020-05-06, version 1.0.17* Is over a month plus now you refuse to fix the blank issue!!! ### 4/5 — Issue *2023-03-27, version 1.0.52* Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organizations on a timely and consistent basis. This privacy policy will explain how our organization uses the personal data we collect from our customers and related partners when they use our website or subscribe to any of our products and services. ### 4/5 — Nice app *2022-07-14, version 1.0.43* The app is really helpful ### 4/5 — Black app *2020-04-24, version 1.0.17* The issue of blank app is still on, the app is not working, I deleted the app and reinstalled but still no head way.... please send you engineers to look into it ### 3/5 — Bad app *2023-08-31, version 1.0.54* I swear you guys app is very bad ### 3/5 — Banks not complete *2022-10-19, version 1.0.46* I don’t seem to see other banks like Kuda bank on the platform. Please look into this. Thanks. ### 3/5 — Issues *2021-09-28, version 1.0.29* I don’t know what’s happening I did a transaction yesterday I was debited from my acct but the person hasn’t received yet and it happens the fault came from when you updated the app because u wasn’t even given receipt that the transaction was successful but I was debited.. please fix it abeg ### 3/5 — Loan *2021-07-03, version 1.0.28* The loan section won’t let me add my debit cards please what’s going on with it ? ### 3/5 — No western union *2021-01-30, version 1.0.23* I can’t no longer find western union under my Quickteller app anymore, please do something about ### 3/5 — App stopped working after update *2020-01-03* I updated the App 3 days ago and not it has stopped working altogether. When I open the app , it’s blanked. Kindly fix this **Developer response:** Thank you for the feedback. Please note that this has been fixed. Regards --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*