# QuickTicket by WeGO — user reviews > 48 indexed App Store user reviews of QuickTicket by WeGO by Bytemark, Inc., rated 4.70/5 from 1,541 ratings. - Source: https://appshunter.io/ios/app/quickticket-by-wego/id1514822198/reviews - App overview in markdown: https://appshunter.io/ios/app/quickticket-by-wego/id1514822198.md - Rating breakdown: 5★ 1,348 · 4★ 74 · 3★ 35 · 2★ 24 · 1★ 60 ## What do users think of QuickTicket by WeGO? Overall sentiment: negative **Pros** - 🚀 Quick access - 👍 Brilliant app - 🚀 Good app **Cons** - 🐛 Doesn't work - 🐛 Impossible to use - 🐛 Bugs need fixing - 🐛 Clunky sign-up process - 🐛 Card association problems - 🐛 Broken - 🐛 Crashes frequently - 🐛 Requires frequent redownloads **Commonly reported bugs** - Login issues - Card loading problems - Incorrect bus schedule information - Purchased passes not working - App crashing when trying to manage passes **Most requested features** - Add Apple Pay support - Allow multiple passes on a device - Make pass management easier - Improve bus schedule accuracy - Add option to save passes to Apple Wallet ## Newest reviews (14 of 48) ### 2/5 — No Apple Pay. Should be much easier to use! *2024-10-03, version 4.050* Setting up an account is needlessly difficult. I’d it really necessary to provide 3 security questions/answers? Setting up a credit card is also more work than most apps or web sites. Overall, the same data is requested multiple times. Allow 20 minutes to set up. Also, you can only add value in $5 increments. The only option for a tourist is to buy a day pass, even for a single ride. ### 1/5 — Not working *2024-09-24, version 4.050* My app hasn’t worked for a whole month ### 1/5 — Problems *2024-09-06, version 4.050* I’ve just recently started using the bus & I decided to download the app because it could’ve been more convenient. It’s been 2 days since trying to sign up & get a card but every time I get to the security questions & go to save, it keeps saying “Error index was out of range”. I’d really like to know what’s the issue with that. ### 2/5 — Really slow onboarding *2024-08-04, version 4.050* One of the most clunky sign up processes I’ve ever experienced in an app lately, good grief. By the time I’d finished I’d missed the blimmin’ bus ### 1/5 — Not saving my credit card *2024-06-13, version 4.050* Spent all day trying to save my credit card so I could purchase funds for my travels. Not a chance. Neither on the app nor online. This app hasn’t been updated for over a year, I raised my request for support, will it even be read? ### 2/5 — Like using an app from the iPhone 3 days *2024-05-06, version 4.050* No auto complete support at all. No support for iOS password management. No support for Apple Pay. No support for autocomplete from Apple saved credit cards. Watch your bus go by while typing in two dozen things letter by letter. ### 1/5 — Does not work *2024-03-19, version 4.050* Junk app ### 1/5 — Does not work *2024-02-27, version 4.050* Sign up, says password not valid, says it’s emailing me instructions and they never arrive. Deleted for the 4th and final time. ### 1/5 — Really Poor Effort *2024-02-04, version 4.050* Can’t have multiple passes on a device, old passes with a remaining balance aren’t accessible, fare information hard to find, input forms poorly designed and don’t allow copy and paste, etc. Really bad mobile app that prevents citizens using the transit system efficiently. ### 1/5 — Card issues *2024-01-30, version 4.050* Unable to let me use my own cashapo card but when i used a friends cash app card it worked ### 1/5 — Hopelessly outdated and buggy *2023-12-14, version 4.050* Super unclear how to use this app. All day pass is more expensive than a one way? After buying all day pass, it still says “no available products” Worst transit app I’ve ever used, reflects extremely poorly on Nashville’s public transit. ### 1/5 — Not Intuitive *2023-12-03, version 4.050* Instructions on how to use the app would be helpful. Sometimes my pass displays, sometimes it doesn’t. How do I activate a pass? Videos are for the website. Just too hard to ride the bus Just accept Apple Pay. ### 1/5 — card association problems *2023-10-10, version 4.050* None of my cards wanted to accept them, all with enough funds to pay for a ticket... that's all I needed and that's not what this app wanted to do. ### 1/5 — Confirmation email doesn’t work *2023-07-25, version 4.050* Can’t use the app as confirmation email was sent to spam and now the verify button doesn’t work ## Most critical reviews (10 lowest-rated) ### 1/5 — Auto load money is bad design *2026-08-14, version 4.099* Auto load money feature are so easy to trigger, really bad design, at least add some confirmation step. ### 1/5 — Don’t download *2026-07-14, version 4.099* You can just tap to pay on all of their busses, you don’t need it and it’s terrible. Tried to load $20 on and accidentally ordered a card, when my card got here it said insufficient funds. Complete waste of time and money ### 1/5 — Would be great, if it worked *2025-10-01, version 4.099* Trash! I downloaded the app, made an account, created password, and at first sign it, it immediately began giving me error messages. ### 1/5 — Got a new phone? It marks your card as stolen *2025-09-08, version 4.099* I missed the bus today because when I tried to use my card after having replaced my phone, it automatically marked my card as stolen. This was extremely frustrating. Wasted another hour of my time just because of some cruel red tape. Wouldn’t feel so bad if there were more frequent buses than every hour. For what it’s worth, customer service was understanding and kind. They had me delete and recreate my account and transferred over the balance. But… why do you have to do all that? Aside from that, the app is okay. Would be better if wego’s implementation just had tap to pay or if it was like San Fran BaRT where you just create from apple wallet. ### 1/5 — Doesn’t work half the time - bugs still need fixed *2025-08-09, version 4.099* If you aren’t signed in good luck signing in!! Even clicked forgot password and was trying for 24hrs to have them send an email to reset it and it just continues to load or says no connection. It’s frustrating cause you need the app to ride the bus. ### 1/5 — Pointless because can’t load funds *2025-05-04, version 4.098* Won’t let me add a credit card to load funds. I’ve tried multiple cards and checked the inputs 100 times and it never works. Useless app. Logged out to see if that helps and now can’t even log back in. ### 1/5 — Please fix it *2025-05-03, version 4.098* No matter what I do I am unable to load money onto the app, that’s kinda the whole point, and for that reason I’m out ### 1/5 — This app blows *2025-04-19, version 4.098* This app blows ### 1/5 — Quick Ticket *2025-03-16, version 4.098* Get kicked out of my account okay not a big deal they send you a temporary password to get back in your account but the temporary password doesn’t even work ### 1/5 — Trash *2024-12-08, version 4.050* Can’t even add a card to even add money to buy a ticket literally no card work it doesn’t even makes sense just a waste of time don’t try it ## Most praised reviews (10 highest-rated) ### 5/5 — Fix *2026-07-13, version 4.099* Please fix the train and fix the entrance in hermitage train station ### 5/5 — Update *2025-10-20, version 4.099* I find this app very useful. But, the time of the bus at the schedule is not correct. Everyday I check the Bus6 time. It show that the bus is arriving at 7:15am, for example. Then I check at the google what time it is. Oning and it is always late. On Sunday it is terrible. The bus doesn’t appear on time. ### 5/5 — Quick Ticket Good *2023-09-18, version 4.050* I like it!!! ### 5/5 — Brilliant app *2023-03-05, version 4.050* Love the easy access. ### 5/5 — About time.. *2022-07-27, version 4.050* It FINALLY WORKS on iPhone! YAY! 🙂🙃 ### 5/5 — Needs to Be Updated *2022-02-16, version 4.033* I have been trying to login into this app for over a month and I have not been able to. I put in all of my correct sign-ins, but I just get an error. “Null 400”. Please fix ASAP. ### 4/5 — Impossible to use *2025-08-09, version 4.099* Created a pass and loaded money, but can’t use it on a bus. No instructions and no help desk. ### 4/5 — Really wish you could see how much stored value is left!! *2023-08-14, version 4.050* I can’t seem to see how much stored value is left except when I use the app on the bus. It should be visible on the app! 🙄 ### 4/5 — Can’t even Sign In! *2021-05-10, version 4.020* The concept and execution of traditional fare for the bus system is great, but I can’t even sign in the app! I know my account is current and valid because I can navigate the website to reload my card in my web browser of choice, but all I get is an error message that says “400 null”. Shame. I was hoping the app would be quicker and more convenient than using my browser 🤷🏾‍♀️. ### 3/5 — Set up is a major hassle *2024-04-12, version 4.050* Don’t try to set this up at the last minute, as it took at least 30 minutes to go through a variety of (largely unnecessary) steps to set up an account, add a card, and actually get funds added. For mysterious reasons, the developers have not integrated the app with Apple Pay or even used standard iPhone app approaches for dealing with adding credit card info, so you have to type in all your info manually. Now that I’m through initial set up hassles and have added funds to my card, I’m ready to try it out. However, I really wonder how many people who could be using buses in Nashville give up on this because of the poor set up design of this app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*