# Quickwork Conversations > Mobile app for managing website customer conversations and providing instant support. (iPhone/iPad app by Quickwork Technologies Private Limited.) - Source: https://appshunter.io/ios/app/quickwork-conversations/id1516455484 (this page in markdown: same URL + `.md`) - Developer: [Quickwork Technologies Private Limited](https://appshunter.io/developer/1475403253) - Category: Business - Price: Free - Age rating: 4+ - Requires: iOS 14.0 · 22 MB - Languages: English - Released: 2020-06-09 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/quickwork-conversations/id1516455484/reviews.md ## What is Quickwork Conversations? Bring all your customers and visitor conversations from your website widget to the Quickwork Conversations app on your team members’ mobile devices so that they can reply to your customers’ messages instantly, as human agents. Using Quickwork Conversations, you now have the flexibility to manage your visitor or customer conversations through your mobile device, in addition to the Conversation Management dashboard. With the Quickwork Conversations app, you can: - Reply to incoming messages: Get notified of incoming messages from leads and reply instantly. - Filter conversations: Identify high-priority customer conversations in the active inboxes. - Search and keep track of chat conversations: Access previous conversations easily from the message history and resolve the customer queries faster. If required, you can send a private message to the relevant internal team member and get the resolution immediately based on the customer query. - Reply faster with canned responses: Instead of typing the same lengthy responses for similar queries, make efficient use of canned responses. Just type ‘/’ followed by a shortcode; for example, on typing ‘ /Welcome, you can select the required response template from the canned responses shown. - Receive real-time alerts: For every incoming conversation, receive real-time notifications to avoid the need for continuously checking the app. - View and send media files and shared location: You can receive and send media files such as photos, audio, videos, files, and location that the customer has shared during an ongoing conversation to understand the query/complaint better and take appropriate action if needed. How it works: To use it, download and install the Quickwork Conversations app on your mobile device and sign in with your Conversation Management credentials. Upon successful sign in, you’ll get the conversation screen with chats enlisted under three categories: Mine: Lists all conversations assigned to you Unassigned: You can select from any unassigned conversation listed here All: Lists all conversations in Mine, assigned to others, and unassigned Switch among these three tabs and start messaging with the customers whose queries you have prioritized. In case of any concerns or queries, drop an email at support@quickwork.co. Happy chatting with customers and visitors on your website! ## Key features - Instant customer replies - Filter high-priority conversations - Search chat history - Canned response templates - Real-time notification alerts - Send/receive media files and location ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/quickwork-conversations/id1516455484/reviews.md ### 4/5 — Good *2020-08-09* Please add a search bar; it gets difficult to find people when the list gets long. ## Frequently asked questions about Quickwork Conversations ### What is Quickwork Conversations? Quickwork Conversations is a mobile application designed to bring your website's customer and visitor conversations directly to your team's mobile devices. It allows for instant replies, conversation management, and access to chat history, enabling efficient customer support on the go. ### How do I sign in to Quickwork Conversations? To use Quickwork Conversations, download and install the app on your mobile device. Then, sign in using your existing Conversation Management credentials. Upon successful sign-in, you will be able to access your conversations. ### Can I reply to customers instantly with Quickwork Conversations? Yes, you can reply to incoming messages from leads and customers instantly. The app provides real-time alerts for new conversations, ensuring you can respond promptly and efficiently. ### Does Quickwork Conversations support sending media files? Yes, you can receive and send media files such as photos, audio, videos, and files within ongoing conversations. This feature helps in better understanding customer queries and providing appropriate solutions. ### How does Quickwork Conversations help in resolving queries faster? Quickwork Conversations helps resolve queries faster by allowing instant replies, filtering high-priority conversations, and providing easy access to chat history. It also supports canned responses for common queries and allows internal team member communication for quick resolutions. ### What are the different conversation tabs in Quickwork Conversations? The app features three conversation tabs: 'Mine' lists conversations assigned to you, 'Unassigned' shows conversations available for selection, and 'All' displays all conversations, including those assigned to others and unassigned ones. ### Is Quickwork Conversations available on Android devices? The provided data indicates support for iPhone and iPod. Further information regarding Android compatibility would need to be confirmed with the developer. ### How often is Quickwork Conversations updated? The latest version of Quickwork Conversations is 1.5.1, which was last updated on October 31, 2021. Update frequency information is not explicitly detailed in the provided data. ## Version history (last 5 releases) ### 1.5.1 — 2021-10-31 Rebranding for a better brand recall Quickwork Chat conversational tool on the web portal is now Conversation Management. In the same context, the Quickwork Chatlive app supporting conversations on mobile devices is now Quickwork Conversations. The brand logo is newly designed for each, respectively. ### 1.5.0 — 2020-12-26 We’re excited to announce the launch of our new and improved Quickwork Chatlive user interface! We brought the best minds together to create an intuitive working environment for our customers and partners. The result is our completely redesigned UI to make your work easier and more effective. This update aligns the UI with the web version of Quickwork Chat to give a seamless experience and the feel of using the same system on your handheld device with the same ease and comfort. ### 1.4.0 — 2020-11-02 Features: Add/Remove Properties: Now add/remove properties for a user directly from the user profile screen. Edit Personal Information: Edit Personal information of the user as and when you gain more information about him/her. File Upload: Share images, videos, or any type of documents with the user directly from your device. ### 1.3.0 — 2020-08-27 Features: Assign/remove labels: Now assign/unassign labels for a conversation directly from the user profile screen. Channel type indicators: Channel icons can be seen below the contact name. This will help you identify the origin of a conversation. Show/hide password: Get visibility to the password specified while signing in with the help of the show/hide password button right above the password field. Bug fix: Support external links: Links shared in the conversations can now be accessed. ### 1.2.0 — 2020-08-01 Features: Labels and properties: Now view the properties and labels assigned to a conversation in the User Profile screen from your mobile device instantly. Pull to refresh: Refresh your conversation list with a pull gesture and check for latest conversations in a blink of an eye. Tags for classification: Auto assigned tags to the contacts help to recognise the inboxes to which they belong. Bug Fix: Media messages: The web content template now supports all kinds of URLs shared through the Quickwork Journey Builder. ## More apps by Quickwork Technologies Private Limited - [QLocation](https://appshunter.io/ios/app/qlocation/id1475403254) All apps by Quickwork Technologies Private Limited: https://appshunter.io/developer/1475403253 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*