# Quidax - Buy & Sell Bitcoin — user reviews > 60 indexed App Store user reviews of Quidax by Quidax Technologies Holding LTD, rated 4.57/5 from 1,147 ratings. - Source: https://appshunter.io/ios/app/quidax-buy-and-sell-bitcoin/id1603997707/reviews - App overview in markdown: https://appshunter.io/ios/app/quidax-buy-and-sell-bitcoin/id1603997707.md - Rating breakdown: 5★ 940 · 4★ 68 · 3★ 48 · 2★ 34 · 1★ 57 ## What do users think of Quidax? Overall sentiment: neutral **Pros** - 🚀 Fast and reliable - 👍 User-friendly app - 💰 Good exchange rates - 🥳 Excellent experience **Cons** - 🐛 Withdrawal and deposit issues - 💰 High fees - 🕰️ Slow transaction processing - 🤖 Poor customer service **Commonly reported bugs** - Account verification problems - Deposit not reflecting in wallet - Withdrawal delays - App crashes and freezes **Most requested features** - Add more cryptocurrencies - Improve withdrawal process - Reduce fees - Enhance customer support ## Newest reviews (11 of 60) ### 3/5 — Fix bugs *2024-01-03* I’ve been trying to add my Nin for days now but it’ll just go blank without moving forward or forward, please fix it ASAP so I could start trading with you ### 2/5 — Transfer to bank account is to bad *2023-05-24* Because your transfers to bank rate is to high your customers are leaving your app without telling you that why they are leaving your website you need to make your Transfers to bank rate to be the same with the pocket withdraw ### 2/5 — My money not deposited to my naira wallet *2023-03-18* I bought naira for the past 3 weeks and it’s not deposited in my wallet after too many complain. Please refund me my money or I’ll make sure I ruin your business with publicity because I’m not the only one going through this same issue right now. ### 2/5 — Transaction issue *2023-02-27, version 1.7.2* 1 days before election i make a transaction with Quidax and I haven’t get my funds in ky Nigeria account ### 4/5 — Recommend *2023-02-24, version 1.7.2* I’ve been using this app for months now and they do deliver ,just that your charges are quite high pls work on it ### 5/5 — Don’t use this stupid app *2022-11-15, version 1.7.2* You the most useless app I’ve seen ### 5/5 — i just realized how easy it is to buy cryptocurrencies *2022-11-13, version 1.7.2* lovely app… i recommend ### 5/5 — Fast and reliable *2022-11-10, version 1.7.2* 5 star ### 5/5 — Good app *2022-11-05, version 1.7.2* Nice and work perfect ### 4/5 — Nice work *2022-11-04, version 1.7.2* Works really good and fast ### 5/5 — The best *2022-11-02, version 1.7.2* The be st I have ever used in any bitcoin transaction apps ## Most critical reviews (10 lowest-rated) ### 1/5 — Frustrating and lacks business support *2025-04-23, version 1.22.0* Quidax accepted my crypto, concluded my KYC but frustrated me at the point of withdrawal. Intentionally delaying withdrawal under the pretense that they are checking at compliance level. Was patient to withdraw my crypto and move on from them. ### 1/5 — Withdrawal not received *2023-07-26* I made a withdraw since past 9 in the morning I haven’t seen my money since then Your customer service are not responding Nothing has been done my money is just there no one is saying anything You need to improve on your customer service and please send me my money im begging ### 1/5 — Fees too High *2023-06-19* First there’s instant sell fee, I don’t have a problem with that, you want to transfer to your account (qdirect) another outrageous fee it’s insane seriously, that’s the reason I stopped using the app Cos of the outrageous fees. Solve this problem if you want your containers back una wan use fees kill person Rate will be 761 on the app after all the fees it’d be 720. ### 1/5 — Can’t withdraw my funds *2023-01-29, version 1.7.2* I don’t know why my btc and my money NGN are both locked and the support team refused to reply my emails ### 1/5 — Bank account not been credited *2023-01-22, version 1.7.2* I make a withdrawal to my bank account for 3 days now and I haven’t been credited I just start using this and this is happening please I need my money why will a withdrawal processing for 3 days still processing ### 1/5 — Don’t Trust Quidax *2022-11-10, version 1.7.2* They say save in usd, you get 7% per annum, I put 1.5m in 5 days it was 1.1m, 5 days! 400k Gone in 5 days, These people are Criminals! Put your money at your own risk. ### 1/5 — Problem with sending my fund *2022-10-31, version 1.4.0* Poor service ### 1/5 — Y’all are playing silly *2022-10-12, version 1.4.0* How will I want to deposit money and basically error and not my connection. Find something to do Abeg ### 1/5 — Working on deposit *2022-10-10, version 1.4.0* Poor server Making deposit so hard like rock Why??? ### 1/5 — Don’t play with the people ( is this a joke to you guys *2022-10-01, version 1.4.0* Come una Dey ment, my own money una nor want allow me withdraw am make I take chop…Abi na fraud una be…abeg make una use una sense if una want Dey relevant and allow me withdraw my money ## Most praised reviews (10 highest-rated) ### 5/5 — Good app *2023-12-09* Everything works so fine since I have this app I worry less about my funds ### 5/5 — Good service *2023-10-14* Thanks for the good service keep it up ### 5/5 — Amazing App *2023-08-16* I am glad to be part of this exchange platform such an amazing app. easy to use and so affordable the only thing I think they need to upgrade here is being able to trade multiple coins Thank You 🙏 ### 5/5 — Thefaceofasaba2023 *2023-02-28, version 1.7.2* I used the app ### 5/5 — Excellent experience *2023-01-26, version 1.7.2* Great crypto platform ### 5/5 — Top Notch *2023-01-11, version 1.7.2* Y’all are the Best so far, Keep up the good works.!!!❤️ ### 5/5 — Fast payment *2022-12-26, version 1.7.2* Good rate on any exchange wow I’m happy to use this app I’ll keep referring my friends to this app ### 5/5 — Thanks *2022-12-22, version 1.7.2* Please I need my Business to be running smoothly ### 5/5 — Fast & reliable! *2022-11-29, version 1.7.2* Fast & reliable! ### 5/5 — I love this Quidax you’re the best *2022-11-21, version 1.7.2* Keep up to you good work and sharp response --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*