# Quincy CU - Mobile Banking — user reviews > 64 indexed App Store user reviews of Quincy CU by Quincy Credit Union, rated 4.83/5 from 3,150 ratings. - Source: https://appshunter.io/ios/app/quincy-cu-mobile-banking/id532361915/reviews - App overview in markdown: https://appshunter.io/ios/app/quincy-cu-mobile-banking/id532361915.md - Rating breakdown: 5★ 2,596 · 4★ 214 · 3★ 42 · 2★ 6 · 1★ 36 ## What do users think of Quincy CU? Overall sentiment: neutral **Pros** - 👍 Outstanding customer support - 👍 Easy to navigate - 👍 Convenient online banking - 👍 Cutting-edge technology - 👍 User-friendly app - 👍 Helpful features - 👍 Reliable service **Cons** - 🐛 Frequent app crashes and breakdowns - 🐛 Compatibility issues with iPhones - 🐛 Remote deposit check issues - 🐛 Visa transfer problems - 🐛 Slow and unresponsive app - 🐛 Lack of personalized account information - 🐛 Outdated and antiquated features **Commonly reported bugs** - Login and account access issues - Inability to use card for essential purchases **Most requested features** - Restore quick balance/widget feature - Improve money management section - Add Apple Pay support - Provide bill pay history - Enhance remote deposit check functionality ## Newest reviews (10 of 64) ### 4/5 — Money Management *2026-08-11, version 2026.04.02* The Money Management function is very poor. I’ve had many of the same problems for months now with no hope of them being resolved. QCU should look for another vendor for these services. ### 3/5 — Member to Member Transfer *2026-05-21, version 2026.01* I miss having the ability to transfer money to another member via the app. ### 4/5 — Bring it back *2026-04-07, version 2025.7.2.1* The mobile account to account transfer made it so simple for me, friends and family. Figure out a way to bring it back, have each party in person sign permission or something. We are currently shopping for another bank that allows it, hope we don’t find one!! ### 2/5 — New update got rid of the quick balance/widget feature? *2023-12-06, version 2023.10.1.1* The QCU widget is now gone after the new update and I am not sure how to fix this. ### 3/5 — Money Management *2022-09-18, version 2022.4.0.2* The Money Management section is very poor. I’ve had the same connection problem for 6 months and the technical wizards can’t seem to fix it. You should look for another vendor ### 1/5 — Hard to direct online deposit checks *2020-04-22, version 6.0.1.27* Many of times that I got rejected of the checks that I try to do this online. ### 5/5 — Bad customer service *2019-10-02, version 6.0.1.27* Bad Bad customer ### 2/5 — Fix the visa transfer part *2019-02-19, version 5.11.0.24* Can you fix the visa transfer portion? It doesn’t work very well. I try multiple times to transfer money and it gives an error message. ### 5/5 — Awesome *2018-10-21, version 5.10.1.23* Awesome ### 5/5 — Amazing *2018-06-24, version 5.9.1.22* Everybody needs this, it’s so helpful! ## Most critical reviews (10 lowest-rated) ### 1/5 — Updated mobile app *2026-07-28, version 2026.04.02* I am not a fan at all of the new updates to the app. I have trouble logging into my account every time I try to open it. It won’t just log me in. I just get the rotating circle and end up having to close the app multiple times before it will finally let me see my accounts. ### 1/5 — No more ask if I’m enjoying the app *2026-06-29, version 2026.01* Stop doing pop ups all the time if i am enjoying the app ### 1/5 — This site *2026-06-21, version 2026.01* The “actual amounts” are not true and it takes too many days to update and fall off pending… ### 1/5 — Constant problems *2024-10-08, version 2024.4.0.10* This app used to be reliable. Over the last few months it has been breaking down with no communication from QCU. ### 1/5 — Not IPhone friendly *2024-01-04, version 2023.10.1.1* This App doesn’t work on my iPhone ### 1/5 — Broken/unusable *2023-12-10, version 2023.10.1.1* This app is completely broken as of December 2023. Impossible to login or see any of my account info. There’s not a single link in the entire app that points to any of my personalized info and I’ve been a member for over a decade. Not very reassuring for a financial institution. ### 1/5 — Can’t take check photos *2023-02-08, version 2022.9.2.1* This app BLOWS when it comes to trying to remote deposit a check. Crystal clear images can’t be recognized. ### 1/5 — Not cool *2023-01-04, version 2022.9.2.1* I can’t use my card to feed my children ### 1/5 — Wicked slow app *2022-12-01, version 2022.6.0.1* I deff could so bwtter ### 1/5 — Stuck in the past *2021-12-23, version 2021.11.0.41* Everything about QCU is antiquated. They don’t send bills (is that even legal?) so you have to guess when your payments are due. I created an account, which they acknowledge, but they can’t find it. Hire an IT team? I don’t know what to tell you. Find another bank is my best advice ## Most praised reviews (10 highest-rated) ### 5/5 — Great App! *2026-08-28, version 2026.04.02* Great App! I like the mobile deposit ### 5/5 — What is the Credit Union the best? *2026-08-13, version 2026.04.02* Love, Customer service ### 5/5 — Outstanding !!! *2025-08-29, version 2025.2.2.3* Best customer support and available products. Easy to navigate. ### 5/5 — Best Bank Ever! *2023-11-13, version 2023.3.0.1* Quincy Credit Union has always been on the cutting edge of technology and advances for their customers. I will never use another credit union. QCU is by far the best. ### 5/5 — Best Service *2023-06-26, version 2023.3.0.1* Better than the rest ### 5/5 — Satisfied *2022-12-08, version 2022.6.0.1* Been using this app ever since I got a bank account with Quincy credit Union back in 2015 it’s made banking easier online thank you ### 5/5 — Easy to use *2021-04-13, version 6.5.5.34* Love my online banking and all the staff at QCU all my loans with this bank. ### 5/5 — It works good for me *2020-10-16, version 6.4.1.32* Thanks ### 5/5 — Best Bank Ever! *2020-10-12, version 6.4.1.32* Quincy credit union has always been on the cutting edge of technology and advances for the customers. I will never use another credit union. Can you see you is by far the best. ### 5/5 — Works very well *2019-10-28, version 6.0.1.27* It’s an amazing app!easy to manager simple and fast --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*