# quip: Oral Care Companion — user reviews

> 225 indexed App Store user reviews of quip by quip nyc, inc., rated 4.79/5 from 25,984 ratings.

- Source: https://appshunter.io/ios/app/quip-oral-care-companion/id1524567776/reviews
- App overview in markdown: https://appshunter.io/ios/app/quip-oral-care-companion/id1524567776.md
- Rating breakdown: 5★ 21,710 · 4★ 1,816 · 3★ 568 · 2★ 171 · 1★ 454

## What do users think of quip?

Overall sentiment: neutral

**Pros**

- 🚀 Efficient brushing
- 🔒 Secure app and data
- 👍 Helpful tracking and rewards
- 👍 Affordable and environmentally friendly
- 👍 Convenient auto-refill subscription

**Cons**

- 🐛 Unreliable Bluetooth connectivity
- 🐛 Inaccurate brushing data and metrics
- 🐛 Buggy app with frequent crashes
- 🔋 Short battery life for smart brush
- 🤔 Confusing and unintuitive app experience

**Commonly reported bugs**

- App unable to pair with toothbrush
- Brushing data not syncing or disappearing
- Rewards and points system not functioning properly
- Inability to edit or remove brushing entries

**Most requested features**

- Add ability to manually log past brushing sessions
- Improve app sync reliability and reduce connection issues
- Provide more customization options for brushing data display
- Implement better reminders and notifications for brushing

## Newest reviews (10 of 225)

### 3/5 — Timer doesn’t record seconds.

*2026-07-19, version 2026.9.0*

If I add seconds on the timer, they are not recorded. 
 2:40 only shows 2:00.

### 4/5 — Quip is awesome!

*2026-05-28, version 2026.7.1*

I love this app & have found it to be beneficial to my oral care. The only issue I have is that I don't always brush & floss & then record it in the app before midnight. When I don't? My streak is broken & I lose my momentum! It makes it hard to keep coming back to record it! I have another app that basically restarts at 6 am, thus letting me record the previous days progress. Hoping in a future update to be able to update after midnight!

### 5/5 — 10/10

*2026-02-10, version 2026.1.0*

Love this brush and encourages me to brush for rewards

### 3/5 — Can’t add activity after the day ends

*2026-01-21, version 2026.1.0*

Would love this app if I could retroactively add my activities, but it doesn’t allow you to add what you’ve done after. Even if I don’t get points, which I don’t even care about, I just wanted a way to track my brushing habits accurately. Deleting and switching to another habit tracking app.

### 5/5 — This app is really helpful

*2026-01-11, version 2025.20.1*

I always am busy and this app helps me remind me to brush my teeth and helps me get deals

### 5/5 — quip app

*2025-12-01, version 2025.17.4*

it’s cute!

### 2/5 — App doesn’t update

*2025-11-10, version 2025.17.4*

This app doesn’t do a single thing it says it does. I have all my brushes logged in my app for the last week and a half. It shows that in my brushing history too. It somehow reset my streak to one this morning which is wild work. I’m just going to go back to logging it in apples health app since the app is clearly having issues doing what it says that it’s supposed to do.

### 3/5 — App doesn’t update

*2025-11-04, version 2025.17.4*

I’ll update this review when it’s fixed but as of now, it does not update daily with how many streak days I have.

### 5/5 — Feature

*2025-10-05, version 2025.17.4*

Please add the brush reminder feature back please and thank you, those were REALLY useful

### 5/5 — Fresh and Fast

*2025-09-18, version 2025.16.0*

Cleaning is done with gentle speed all the while keep a fresh and different feeling of confidence and comfort!

## Most critical reviews (10 lowest-rated)

### 1/5 — App is completely broken

*2026-07-18, version 2026.9.0*

App completely useless.  Was working just fine and now unexpectedly lost my profile, cannot find brush, and now after deleting and re installing app, will not all me to sign in.

### 1/5 — Can’t unsubscribe!

*2026-06-18, version 2026.9.0*

I want to unsubscribe it cost to much!

### 1/5 — Terrible company over overall devices and app is horrendous

*2026-04-27, version 2026.4.0*

I’ve given quip four years and bought every toothbrush in their lineup—from the cheapest to the most expensive—trying to stay loyal and hoping it would finally work.

It never did.

The entire point of this product is syncing and tracking, and it fails at both. Bluetooth is unreliable. Apple Health integration barely works. Devices constantly fail to sync. I’ve factory reset more toothbrushes than I can count, submitted multiple support tickets, and never received a real fix.

At this point, it’s not a bug—it’s the product.

I’m done. Switching to Philips today.

If you’re buying this for tracking, don’t. This is one of the most unreliable app + hardware ecosystems I’ve ever used.

### 1/5 — Deleting brush is a pain

*2026-03-02, version 2026.3.0*

I had to delete an account to remove my brush from the account!!! Very inconvenient!!!

### 1/5 — Subscription

*2026-03-01, version 2026.3.0*

The app is horrible

### 1/5 — One star toothbrush, five star, toothbrush, one star

*2025-11-19, version 2025.17.4*

It doesn’t even work. I can’t even Bluetooth it. It doesn’t want to load up the app. I tried to put the code it doesn’t keep on saying this doesn’t wanna work. Hate it fix the app.

### 1/5 — app deleted my streak?

*2025-11-18, version 2025.17.4*

my streak was supposed to be 300 days today. i got up to brush my teeth and now the app says i have 0 days, even though my brush activity shows different. restarting the app and my phone did nothing.

### 1/5 — This app and toothbrush is trash

*2025-09-28, version 2025.16.0*

When I bought my toothbrush and it wont connect and i can’t retrun it

### 1/5 — Disappointed – Great Concept, Poor Execution

*2025-09-27, version 2025.16.0*

I bought 3 of these brushes specifically because I liked the idea of using the Qulp app to track my kids’ brushing habits. Unfortunately, none of the brushes would pair with any of my devices.

There were no clear instructions included, and to make matters worse, there was no customer support available to help troubleshoot. Without the app functionality, these are just overpriced toothbrushes with no added value.

Really disappointed, especially since the tracking feature was the main reason I chose this product.

### 1/5 — Just get sonicare

*2025-09-21, version 2025.16.0*

So far this is inferior in every aspect to the sonicare. The only advantage is that I can hit a button to sync this with my mobile phone app but it doesn’t accurately capture the coverage and it doesn’t really show you anything while you’re brushing your teeth. You cannot get feedback as you do it you have to do it and then finish turn off the toothbrush and click the sink button and then you’ll see what you did right or maybe wrong. In my case it keeps complaining I don’t cover one part of my mouth… 

Otherwise it’s bigger stem to put into your mouth with fewer programs … and fever controls, surprisingly.

## Most praised reviews (10 highest-rated)

### 5/5 — Self care

*2026-08-16, version 2026.9.0*

It helps me brush my teeth and take care of my teeth with enthusiasm.

### 5/5 — Underated

*2026-08-15, version 2026.9.0*

The brush was like 20 dollars at target the app is free and it's so helpful with this tooth brush it makes me want to brush my teeth my breath has never been better thank you so much quip

### 5/5 — Quip

*2026-08-12, version 2026.9.0*

Love this soooo much

### 5/5 — Goooooood🇦🇴🥎🎣🎿

*2026-08-02, version 2026.9.0*

Yummmmmmmmy?!?!?!?!?!?!

### 5/5 — New User

*2026-07-26, version 2026.9.0*

My dentist recommended that I buy a round toothbrush head that oscillates and wow! I’m impressed with how clean my teeth feel after only one time using it. It’s so nice letting the toothbrush do all the work.  I love the feel of it in my hand as well.

### 5/5 — August 4Th first brush

*2026-07-18, version 2026.9.0*

There is always technical glitches with the website application. It doesn’t completely sync with the brush and it doesn’t load today. It has not loaded and there are glitches in the software quite often.

### 5/5 — Excellent

*2026-07-07, version 2026.9.0*

Great product I wish I had this earlier.

### 5/5 — Great app

*2026-04-23, version 2026.4.0*

Good for noting when you brush your teeth. I just wish we could add multiple brushes. I have an electric toothbrush and a manual toothbrush. It would be nice to choose which one I use on the app!

### 5/5 — Yay

*2026-03-28, version 2026.4.0*

She brushes her teeth more!!!

### 5/5 — Very amazing tooth brush

*2026-02-19, version 2026.1.0*

This is a very amazing tooth brush it was very soft and gentle on my teeth🦷

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
