# QuMagie — user reviews > 292 indexed App Store user reviews of QuMagie by QNAP Systems, Inc., rated 2.00/5 from 72 ratings. - Source: https://appshunter.io/ios/app/qumagie/id1453939594/reviews - App overview in markdown: https://appshunter.io/ios/app/qumagie/id1453939594.md - Rating breakdown: 5★ 6 · 4★ 9 · 3★ 6 · 2★ 10 · 1★ 41 ## What do users think of QuMagie? Overall sentiment: negative **Pros** - 🚀 Fast photo searching and retrieval - 😊 Excellent face detection and recognition - 📱 Good backup functionality when working - 🎨 Improved grid layout options - 👍 Similar to Google Photos interface - ⚡ Quick media display compared to older QNAP apps **Cons** - 🐛 Frequent crashes and app instability - ⏱️ Extremely slow performance and loading times - 🚫 Background upload/backup doesn't work - 📹 Poor video support and playback - 🔌 App only works when in foreground - 😤 Inconsistent UI with varying thumbnail sizes - ❌ Cannot create or manage folders - 🔐 Connection issues with NAS (local IP) - 📱 No landscape mode support on iPad - 🎯 Face recognition has many false positives - 🖼️ HEIC file handling issues - ⚠️ Login credential problems - 🔄 Sync status stuck indefinitely **Commonly reported bugs** - App crashes on startup or when opening photos - Crashes when uploading photos - Crashes when accessing download folder - Crashes on HEIC file handling - Video playback freezes and skips - Tap to zoom broken - photo disappears to corner - People tab fails to load or times out - Cannot connect to NAS with local IP address - Upload stuck in 'waiting for sync' status - Download button shows progress but doesn't download - App won't accept correct login credentials - HEIF file orientation not displayed correctly - Photo thumbnails replaced by music album art - Backup task causes app crashes - Two-factor authentication login issues - App freezes when handling large photo libraries (>10000) - Video thumbnails not displayed - Cannot skip or scan through videos - Inconsistent HEIC upload (uploads both HEIC and JPG) - HDR not rendering correctly in HEIC files - Face recognition duplicates same person - Empty face recognition tags created **Most requested features** - Ability to create, rename, and move folders - Copy and move photos between folders - Mass delete functionality for duplicate/similar photos - Full video format support like Apple Photos - Landscape mode support on iPad - Apple TV support - Set cover photo feature for people albums - Background task execution when app is closed - File name visibility - Ability to rotate photos - Photo description/comment display - Sharing functionality from mobile app - Chromecast support - Ability to manage tags remotely - Live Photos support - 360 photo and slow-motion video support - Tinder-style swipe for photo review - Photo organization and cleanup tools - Download to device functionality - Select all feature ## Newest reviews (18 of 292) ### 2/5 — 動画は見れない *2026-07-02, version 2.6.0* サムネイルの読み込みが遅い。 地味にストレスが溜まる。 サムネの一括ダウンロードできるようにしてほしい。 また、他の方も言ってるが、動画はまともに再生できない。 普通に見たければ一度ダウンロードするしかないが、自動バックアップ指定のフォルダと別のフォルダからダウンロードすると、二重に保存されるはめになるので、それが嫌で動画も自然と見なくなってしまった。 iPhone内にしばらくキャッシュして、一度読み込んだらスムーズに動画を再生できるような改善をしてほしい。 ### 3/5 — Very Average *2026-06-08, version 2.5.3* This app is very average. The QNAP engine behind the app is quite reasonable, but the app itself falls well short of the mark. The “automatic” face tags are often placed at random locations on the photo, and they can’t be moved. You have to delete them and then reapply them manually. And if you have a large number of photos being managed, it takes several seconds to apply each change and reflect it on the screen. ### 2/5 — 動画再生が不安定 *2026-06-01, version 2.5.3* 共有フォルダの写真を管理者権限以外のユーザーもタイムライン表示できる点はSynologyよりも優れていると思う。 ただ、動画の再生については現状かなり難あり。 同一LAN環境で接続していても読み込みに時間がかかる（10秒は待たされる）。 読み込めたと思っても3秒再生されたら10秒止まり、その繰り返し。実用的には程遠い。 プレイヤー設定をネイティブプレイヤーからQuMagie playerに変えると多少改善するが、それでも気持ち程度の差。 それよりもQuMagie playerに変えると色味がかなり変化する（明らかにコントラストが下がってる）点がかなり問題で使おうとは思えない。 同じ動画を同じ環境でQfile proを使って再生すると非常にスムーズに再生できるので、アプリ固有の問題と思われる。アップデートで早急に改善を希望します。 ### 2/5 — Non è un’applicazione seria *2026-05-31, version 2.5.3* Ma possibile che ogni apertura sembra che debba rielaborare con tempi biblici tutte le miniature? Che senso ha generarle in fase di caricamento? Avrebbe senso che sia il NAS ad elaborarle e tenerle pronte con l’app che all’apertura deve solo scaricare quelle delle foto nuove così da essere subito aperta. Al massimo sarà dopo cliccando sulla foto per vederla che ci sarà quel piccolo lag dovuto al download dal nas della foto a risoluzione più alta. Volendo guardare è il principio di funzionamento di chi per mancanza di spazio su iOS decide di tenere gli originali su iCloud e sul cellulare solo le copie in bassa definizione. Parlo però di una funzione vecchia ormai almeno di 5 anni!!! ### 2/5 — Regulera *2026-04-25, version 2.5.3* Hace copia de seguridad de todas las fotos y vídeos y genera miniaturas que aparecen en la galería y de una foto ves la misma como 4 veces. Ya que ves las miniaturas como fotos duplicadas. He probado de todo y nada. ### 4/5 — BUONA APP *2026-04-23, version 2.5.3* Con molto studio tra multimedia Console, Qnap AI Core, Cayin MediaSign Player (plus) sono riuscito a configurare tutta la mia libreria di foto e video impostando le miniature e la transcodifica video. Tutto un po’ laborioso ma alla fine il risultato è meraviglioso. Spero si possa risolvere il caricamento in background perché vedo che ogni tanto va risvegliata l’app, ma nel complesso mi ritengo soddisfatto. È indispensabile un buon NAS di attuale produzione altrimenti è meglio lasciar perdere. I processi sono pesanti. ### 2/5 — Poor Video Support *2026-04-14* Can view photo thumbnails, but does not show video thumbnails. This is a very primitive app. Can’t scan through videos or skip around. Video just starts over. ### 2/5 — No professional product *2026-04-04, version 2.5.2* It would be so nice if this app is just working. Its crashing when selecting peoples faces to tag them. Overall stability is not good. Design is from the early days of apps (but this is not the weakest point). For me this is most wanted and best app of the product if it would work. Please improve this massively. This would be a gamechanger! ### 3/5 — Non si possono creare le cartelle *2026-02-13, version 2.5.2* Ottima app se imposti come lettore video qmagie ed hai una buona connessione i video vanno bene. UNICO PROBLEMA NON PUOI CREARE CARTELLE, Puoi solo creare Album. Non si possono vedere le FOTO LIVE . Esce il tondino ma non va ### 3/5 — 載入太緩慢 *2026-01-19, version 2.5.1* 身為看照片的軟體卻不能選擇全部資料緩存到現場想像看照片的時候常常會看等不出現帶路太慢 ### 2/5 — Lenta y poco eficaz *2026-01-18, version 2.5.1* Es bastante lenta. La única ventaja en relación con ver las fotos del NAS en QFile es la posibilidad de ver los meta datos de la foto en el icono de información. En general, las aplicaciones de QNAP dejan mucho que desear. ### 4/5 — Wird besser *2025-11-24, version 2.4.2* Die App hat sich massiv verbessert, allerdings gibt es einen Riesen showstopper: Es scheint nicht möglich zu sein Bilder downzuloaden? Da steht dann Download wird gestartet aber auf dem iPhone finde ich sie dennoch nicht. In der App sehe ich sie dann unter zuletzt gespeichert bei mein Gerät aber sie stehen mir weder in der Fotos App noch sonstwo zur Verfügung??? ### 4/5 — 应用图标问题 *2025-11-08, version 2.4.2* 此应用页面支持暗黑模式，但是应用图标未适配iOS18暗黑/有色图标，同家的Qfile Pro是适配的。请尽快适配新模式图标，谢谢。 ### 1/5 — Can not connect to NAS with local IP address *2025-11-08, version 2.4.2* Can not connect to NAS with local IP address. ### 1/5 — Szybkość *2025-11-07, version 2.4.2* Jakim cudem ta aplikacja tak działa powoli w sieci lokalnej. NextCloud to zasuwa jak zle. ### 1/5 — Can’t create folders *2025-10-05, version 2.4.2* I can’t create new folders in the app, not easy to upload fotos, no app permission for photos in ios by default ### 3/5 — L idea è buona ma è da migliorare e bug crash app in avvio *2025-10-04, version 2.4.2* Niente male, Ma: 1 dovreste implementare una funziona di apprendimento al primo utilizzo dove ti chiede la folder e ti spiega che se la lasci in qsync le foto sono accessibili solo tramite nas o da app QuMagie. 2 l app dopo un po si blocca, si apre e si chiude da sola appena tenta di syng ho provato a riavviare il nas cancellare la cache dall app ma la soluzione che ho trovato è disinstallare l app e re installarla…. Che noia. 3 troppo lenta a caricare da remoto ed ho una fibra 2gb collegata dietro anche il sync é lento e devo lasciare il cell con display always on per sincronizzare. ### 3/5 — Fa il suo lavoro ma… *2025-08-26, version 2.4.1* Per chi, come me, non ha esigenze particolari, l’app in sé funziona (crei album, li condividi, vi è il riconoscimento facciale, geografico etc…) però è scarsamente utilizzabile da remoto. Mi spiego: al di là del tempo tecnico di latenza quando si effettua la connessione (il nas deve attivarsi dallo stand-by) a meno che non lo si tenga sempre attivo, il caricamento delle miniature delle foto è di una lentezza esasperante perché vengono caricate ogni volta da zero. I tempi sono, invece, un po’ meno lunghi se si caricano le cartelle. Quindi, se si usa il nas per archiviazione e QuMagie solo una tantum bene ma se lo si vuole usare al posto dei vari cloud è inutilizzabile (mi ripeto; non per la latenza ma per la lentezza nel caricamento delle anteprime) ## Most critical reviews (10 lowest-rated) ### 1/5 — Dramat *2026-05-17, version 2.5.3* Trudno sobie wyobrazić że niby tak dobra firma robi takie coś co absolutnie nie działa. Przesiadłem się z synology i bardzo dotkliwie na własnej skórze poczułem tą przesiadkę. Dlaczego nie potraficie ogarnąć tak kluczowej roli w serwerze domowym jak zwykła prosta kopia zdjęć z telefonu ? Zdecydowanie odradzam ### 1/5 — Crash on Apple TV *2026-04-27, version 2.5.3* App crashing on Apple TV. ### 1/5 — Crash *2026-03-15, version 2.5.2* Crash à l’ouverture d’image ### 1/5 — Annoying *2026-03-15, version 2.5.2* How to make this app functional for ios? Still not connected, connecting and connecting all the time :/ it takes hours to load some photos! ### 1/5 — Schnelles NAS - QuMagie grottenlangsam *2026-02-21, version 2.5.2* Auf meinem NAS läuft alles performant, vm, File Transfer, Backup, QFile… Nur QuMagie ist ewig langsam… das macht keinen Spaß! Mein NAS hat SSD Cache und ist die neueste Gen. ### 1/5 — App acerbe mancano funzioni principali *2026-02-21, version 2.5.2* App è veloce ma mancano molte funzioni . È troppo basilare e semplice . Aggiornatela aggiungendo più funzioni ### 1/5 — 重すぎ *2026-02-08, version 2.5.2* NAS本体の性能が低いのもあると思うけど、サムネイルがまともに表示されない。 メディアコントロールで見るとサムネイルの容量は150MB。これが一向にダウンロードされない。通信制限くらった格安SIM並。しかも止まる。フォルダ表示だけで良いなら汎用アプリ入れた方が幸せになれる。Synologyと並んで2台メーカーのアプリがこの完成度なのは酷い。 ### 1/5 — ゴミアプリ *2026-01-28, version 2.5.1* バグまみれ．使い物にならない． ### 1/5 — QuMagie *2025-12-09, version 2.5.0* leider lässt sich der Hintergrund nicht änder. Das weis in der Fotoansicht nervt ### 1/5 — タグをアプリ経由では設定できない *2025-11-17, version 2.4.2* 写真にタグをつける場合、複数の写真を選択して一括でタグを設定しようとしても、設定画面がでないため設定できない。 この辺りの使い勝手が良くないと感じます ## Most praised reviews (10 highest-rated) ### 5/5 — Уже намного лучше стало *2026-07-05, version 2.6.1* Приложение стало лучше. Есть еще конечно недочеты , но уже намного лучше чем было . Продолжайте улучшать ### 5/5 — 是一個很棒的相片應用程式 *2026-02-11, version 2.5.2* 功能越來越多尤其是人臉相簿，縮圖也都能夠顯示針對不同的格式，不知道是否支援圖片搜尋？ ### 5/5 — Top *2025-08-10, version 2.4.0* Funziona perfettamente meglio di iCloud ### 5/5 — Getting closer to being back to its glory *2025-07-17, version 2.4.0* Finally you put grid system layout back as option. Hooray. ### 5/5 — nice *2025-06-22, version 2.3.1* 不错可以 ### 5/5 — Solid photo searching *2025-04-26* This is qnaps fastest way to get to the photos you want on your server. Works solid for me! **Developer response:** We're glad to hear that QuMagie has been a useful solution for you! If you have any feedback, feel free to visit our community forum at https://community.qnap.com and start a new topic with the "qumagie" tag. We will continue improving to provide the best user experience possible. ### 5/5 — Great app *2024-12-19, version 2.2.1* This app works great, the ai is great too ### 5/5 — 人臉辨識 *2024-10-07, version 2.1.1* 獨立用戶的人物是否可以切開？家人的朋友的照片一直辨識成我同學，還不能刪除人物，真的很困擾。 ### 5/5 — Issue with subfolders fixed!!! *2024-03-15* Issues with subfolders fixed!!! Thanks a lot!! Changed my review to 5 stars!!! **Developer response:** Thank you for the feedback. We will keep working and provide a good user experience to our users. ### 5/5 — Gute Alternative *2024-03-13, version 2.0.3* Die App wird ständig weiterentwickelt und unterstützt alle Funktionen die auch andere Anbieter anbieten. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*