# Quo (formerly OpenPhone) — Business calling and texting

> Business phone system for scalable customer communication and relationship management. (iPhone/iPad app by OpenPhone Technologies Inc.)

- Source: https://appshunter.io/ios/app/quo-formerly-openphone/id1241817309 (this page in markdown: same URL + `.md`)
- Developer: [OpenPhone Technologies Inc](https://appshunter.io/developer/1412226074)
- Category: Business, Productivity
- Price: Free with in-app purchases
- Rating: 4.40/5 from 10,775 App Store ratings · 733 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 125 MB
- Languages: American English
- Released: 2018-06-11
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/quo-formerly-openphone/id1241817309/reviews.md

## What is Quo (formerly OpenPhone)?

Never lose a customer with Quo. The only phone system that helps businesses continue to build personal customer relationships at scale.

Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform.

Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed.

Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail.

Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains.

With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.

Terms of use: https://www.quo.com/terms
Privacy policy: https://www.quo.com/privacy

## Key features

- Unified calls, texts, and customer info
- Shared inboxes and internal notes
- Mini CRM with custom contact properties
- AI-powered 24/7 call answering
- Flexible call routing
- Scalable for business growth

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Starter Plan | $21.00 | per month |
| Starter Plan - 2 Numbers | $26.00 | per month |
| Starter Plan - 3 Numbers | $31.00 | per month |
| Starter Plan - 4 Numbers | $51.99 | per month |
| Starter Plan - 5 Numbers | $64.99 | per month |


## Chart rankings

- #58 in Top Grossing · Business (US App Store)

## What do users think of Quo (formerly OpenPhone)?

Overall sentiment: positive

**Pros**

- 🚀 Great phone
- 👍 Fantastic App
- 👍 Great app!
- 👍 Great service
- 👍 Amazing!
- 👍 Very Satisfied Customer
- 👍 Excellent interface
- 👍 A truly functional app of convenience for small businesses
- 👍 Simply The Best!
- 👍 An amazing app
- 👍 Couldn't live without it
- 👍 Great product and service!
- 👍 Open Phone is awesome!
- 👍 A LIFESAVER
- 👍 Works like a charm
- 👍 😍
- 👍 Omg
- 👍 Best application
- 👍 Love it!!
- 👍 OpenPhone for the win
- 👍 Amazing app

**Cons**

- 🔇 Unable to mute individual numbers
- 🐛 SMS notifications don't alert sometimes
- 🔒 Forced to let AI read all of our messages
- 🔒 Scam
- 🔒 Complex Registration
- 🐛 Few very old bugs still
- 🐛 Issues
- 🐛 Bad connection
- 🐛 Problems with SMS
- 🐛 No live support and complete lack of business number calling experience
- 🐛 Connection issues
- 🐛 Slow connection sometimes and majority of the time when calls don't come through
- 🐛 Simply doesnt work. Support talks a lot, but does nothing.
- 🔒 TRUFFA NON COMPRATE PER NESSUN MOTIVO
- 🔒 Unsubscribe simply does not work
- 🐛 Love OpenPhone but 2 bugs
- 🐛 Likely Sales Number
- 🐛 Horrible lag with iPhone 14 Pro
- 🐛 not so good
- 🐛 Calls don't work
- 🐛 Used to be perfect before the recent update
- 🐛 Lots of issues
- 🐛 Useless
- 🔒 Won't let you verify this number BS
- 🐛 Not working
- 🐛 TRUFFA NON COMPRATE PER NESSUN MOTIVO
- 🔒 Unsubscribe simply does not work

**Commonly reported bugs**

- Messages don't always appear
- Does Not Work for SMS Verification
- Bad connection
- OTP malfunction
- Issues with calls showing as scam
- Muffled sound quality
- Incorrect notifications
- Calls not ringing or going to voicemail
- Texts not sending
- Dropped calls
- Syncing issues with contacts
- Delayed notifications
- Ringtone issues
- Billing issues
- Account blocking
- Porting issues
- Inability to delete messages
- Call quality issues
- Number showing as spam
- Inability to search messages by number

**Most requested features**

- Make it Conference Call option
- Custom Notification Tones
- Transfer Call & 3 Way
- Dark mode option
- Advanced analytics dashboard

## Recent user reviews (10 of 733)

All indexed reviews: https://appshunter.io/ios/app/quo-formerly-openphone/id1241817309/reviews.md

### 3/5 — great app in theory, riddled with bugs

*2026-08-25, version 4.0.33*

phantom notifications that won’t go away and laughably-inaccurate voice transcriptions

### 3/5 — They STOLE my phone number

*2026-08-21, version 4.0.33*

These people are pure scamming thieves. They stole my phone number I ported in and had for over TWENTY YEARS!!

NEVER do business with these people!!

### 1/5 — Not Reliable

*2026-08-21, version 4.0.33*

This company sucks.  Customer service is non existent and the numbers are always glitching out and shutting down.  Not reliable.  Do not use for business!

### 2/5 — Terrible Customer Service & User Interface…

*2026-08-20, version 4.0.31*

I was looking for a reliable internet calling app. When properly working this app has pretty decent quality calls. However, I attempted to recharge my service and the option isn’t  properly presenting in app and “customer service” said they’d forward it to the billing team but almost a week later there still hasn’t been resolution. Additionally, they charge full price for the subscription but limit calls to 3 a day of an i.d. is not loaded. Whom in their right mind wants to give sensitive information to a 3rd party app and a non regulated company? It’s a ridiculous request. 

The appropriate thing to is to set a date limit (90, 180, etc) and if things are not verified in that way then cut all service but don’t have people paying full price for a service and then restricting the service, that is criminal. 

Also, customer service can take anywhere from a few days to several weeks to get back to you. If there’s a matter expect to recieve half responses or no response at all.

Their internal ui is different than ours. They sent me screenshots for a ui that is not present on their site or in the app. All not useful at all and the problem remains unresolved.

I’ll be looking for a much better app with more pristine delivery and customer care

### 1/5 — Unprofessional

*2026-08-19, version 4.0.33*

I would not use this company if you depend on a correct and timely service. This company has cost me money and time I cannot get back. Beware!

### 5/5 — api is really good

*2026-08-16, version 4.0.32*

better than all the others imo

### 1/5 — One of the worst call services

*2026-08-14, version 4.0.32*

Chooses when it wants to work

### 1/5 — No customer support exist

*2026-08-13*

Ported my number , it was scheduled , then port out was completed from current carrier but QUO still shows pending port and now losing business because customers can’t reach , also no support exist except chat bots and voice bots .

**Developer response:** Hi Sachin, we're sorry to hear that you feel this way. That’s certainly not the experience we want anyone to have. We have reviewed your ticket, and the Porting team has updated you about your case. They are currently working with your current carrier to identify what happened. Please feel free to respond to the ticket if you have any questions.

### 1/5 — Randomly Stops Working- Wanting to upgrade

*2026-08-12, version 4.0.32*

When app was openphone, it seemed to work fine. Changed to “Quo” and will randomly stop sending messages and decline incoming calls costing us business. Tried to get customer support, but they will only help via phone call when you pay them more $. I would explore a different option.

### 1/5 — TFA failure

*2026-08-10, version 4.0.32*

The app does t work for TFA
It’s very frustrating

## Frequently asked questions about Quo (formerly OpenPhone)

### What does Quo do?

Quo is a business phone system that unifies calls, texts, and customer information into a single platform. It helps businesses build personal customer relationships at scale by providing tools like shared inboxes, internal notes, and a mini CRM.

### What are the key features of Quo?

Key features include a unified platform for calls and texts, shared inboxes for team visibility, a mini CRM with custom contact properties, AI-powered 24/7 call answering, and flexible call routing to ensure efficient customer response.

### How much does Quo cost?

The app is free to download and use with in-app purchases available for advanced features and services. Specific pricing details for different tiers and functionalities can be found within the app or on their website.

### Who is Quo designed for?

Quo is designed for businesses of all sizes, from fast-growing startups to Fortune 500 companies, that aim to improve customer relationships and streamline communication without losing the human touch.

### Can Quo help my business scale?

Yes, Quo is built to scale effortlessly with your business. It offers a simple setup and adapts to your needs as you grow, from your first customer to your thousandth, without complex training or growing pains.

## Version history (last 5 releases)

### 4.0.34 — 2026-08-25

Tasks lets your team turn any customer conversation into a follow-up
Bug fixes and optimizations for a more stable app

### 4.0.33 — 2026-08-16

Tasks are now on mobile, so staying on top of follow-ups doesn’t stop when you step away from your desk.
Bug fixes and optimizations for a more stable app

### 4.0.32 — 2026-08-07

Tasks are now on mobile, so staying on top of follow-ups doesn’t stop when you step away from your desk.
Bug fixes and optimizations for a more stable app

### 4.0.31 — 2026-07-24

Tasks are now on mobile, so staying on top of follow-ups doesn’t stop when you step away from your desk.
Bug fixes and optimizations for a more stable app

### 4.0.30 — 2026-07-13

Tasks are now on mobile, so staying on top of follow-ups doesn’t stop when you step away from your desk.
Bug fixes and optimizations for a more stable app

## Apps similar to Quo (formerly OpenPhone)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*