# QVC Mobile Shopping (US) — user reviews > 394 indexed App Store user reviews of QVC Mobile Shopping (US) by QVC, Inc., rated 4.80/5 from 344,010 ratings. - Source: https://appshunter.io/ios/app/qvc-mobile-shopping-us/id340021813/reviews - App overview in markdown: https://appshunter.io/ios/app/qvc-mobile-shopping-us/id340021813.md - Rating breakdown: 5★ 305,067 · 4★ 29,993 · 3★ 5,488 · 2★ 1,343 · 1★ 2,119 ## What do users think of QVC Mobile Shopping (US)? Overall sentiment: mixed **Pros** - 👍 Convenient shopping experience - 💯 Reliable customer service - 🎁 Wide variety of quality products - 🔍 Helpful product demonstrations **Cons** - 🐛 App crashes and freezes - 🔍 Difficulty finding and navigating products - 💰 High shipping costs - 🤔 Inconsistent pricing between app and website - 🔒 Security and login issues **Commonly reported bugs** - Audio and video playback issues - Unreliable app performance and crashes - Problems with login, account management, and order tracking **Most requested features** - Improved search and filtering options - Ability to view order history and status - Better integration between app and website - Enhanced accessibility features ## Newest reviews (17 of 394) ### 1/5 — Company Is Tanking 🤡 *2026-07-24, version 7.9.1* Company is in free fall due to its own corrupt practices. Their demise is well deserved. Good riddance 🤡 … ### 1/5 — QVC *2026-07-23, version 7.3.0* Why are you doing this I been shopping on this app for years now you are charging everything since you got with HSN the items are not the same now I can’t get the app or watch it on TV but I can still get HSN App and watch it on TV but I’m not getting a new phone stop on QVC on the app you just save me money I can shop some where else thanks for nothing ### 1/5 — You want me to update? *2026-07-19, version 7.3.5* So you expect Me to update My phone to use Your app to buy Your items on QVC. How about you buy me a newer model so I can use the QVC app!! Too many sites out there now guys you lost me as a longtime customer ! ### 1/5 — QVC app *2026-07-17, version 7.3.5* I also have an iPhone 8 and cannot use my iPhone to order!! Very unhappy!! Losing another customer !! ### 2/5 — Bad website. *2026-07-15, version 7.9.1* I’ve been a customer for awhile but now almost every time I try to use the site I rarely see anything but a blank page. Occasionally I’ll get the account and shop load but not often. Sometimes the Cart page loads. Lately it’s a lot of the QVC is currently not available on the site. For a company this size this is a big issue. Either bad web based management or the company doesn’t care. One or the other. With all of the companies in the world to buy from I would think this is priority. Customer loyalty won’t help if this is a constant like the last few months. How is this going unnoticed by QVC?! ### 1/5 — Why? *2026-07-13, version 7.3.5* I’m very disappointed. I don’t know why they would update their site without thinking. I am unable to update because my phone is not compatible. As of right now, there is nothing wrong with my phone and I will not be getting a new one anytime soon. You’ve just lost another customer! ### 2/5 — Losing a Shopper *2026-07-12, version 7.9.1* I am a 77 year old customer and I have an iPhone 8 Plus. I can’t update your Ap, so now I can’t shop with you. ### 3/5 — So upset with your update mandate *2026-07-11, version 7.3.5* I have been with you since QVC’s beginning. I can’t believe you would rather lose a good customer rather than figuring out how we can order on the app. Yes, my I-phone is old, it’s a 13. I’m mad about this! ### 1/5 — New phone to use your app *2026-07-10, version 7.3.5* Well that’s not right. Sure I can shop online but miss the discounts just because I don’t have the newest phone. Buh bye QVC. deleted ### 1/5 — Lost a costumer *2026-07-10, version 7.3.5* My iPhone X cannot run the updated app. Good bye QVC ### 3/5 — 7.9.1 Update *2026-07-05, version 7.9.1* Live video automatically plays when I open the app. I have it set to pause so wouldn’t happen. Fix this, PLEASE!!!! ### 1/5 — No Happy *2026-07-05, version 7.3.5* So Sad I’m no longer able to shop using my IPhone 8 Plus. You have lost a loyal customer. ### 1/5 — Auto play *2026-07-01, version 7.9.0* Just use the website. This app tracks your every move and annoyingly auto plays on everything no matter what you do. ### 2/5 — Unable to Access *2026-06-30, version 7.3.5* Have old phone and can not access. This is a bad economy to demand a new phone. ### 2/5 — New Update *2026-06-30, version 7.3.5* I cannot access the qvc app any longer due to their new update. Oh well… guess I won’t be doing any shopping with them any longer and I’ve been with them for over 25 years.. very long time. Unless of course they would like to buy me a newer phone : )) but I doubt it. ### 1/5 — Help *2026-06-28, version 7.3.5* This IS NOT WORKING FOR THE ELDERLY FABULOUS OLD TIME CUSTOMERS … A VERY SAD,sick , turn of events ….we can’t even CALL IN ANYMORE… do you know how many billion customers you blew away ? So AWFUL, disappointing, huge bad business faux pau …youre getting way ahead of yourself …? I can no longer SHOP AT QVC … you made it impossible . Speak to your marketing dept … or FIRE EVERYONE OF THEM. They STINK and therefore so do you / QVC…. Sad! PAY ATTENTION !! ### 2/5 — Can’t order on my iPhone anymore. It’s your loss *2026-06-28, version 7.3.5* Me too now what ## Most critical reviews (10 lowest-rated) ### 1/5 — Auto play *2026-08-12, version 7.10.1* Just use the website. This app tracks your every move and annoyingly auto plays on everything no matter what you do. And now it freezes. YAY!! ### 1/5 — Password for order status *2026-08-11, version 7.10.1* Not going to type password every time… No way to save password I’m done ### 1/5 — Shopping *2026-08-07, version 7.10.1* Can’t return items from app what is going on with QVC not bad enough the items don’t match the TV viewing terrible but they certainly are up on all the wokeness 🤬 ### 1/5 — Hate latest upgrades *2026-08-05, version 7.10.1* The last upgrade or two causes the videos to automatically play with sound. In the past the default was that videos were muted. Please fix!! ### 1/5 — App stopped working! *2026-08-04, version 7.10.1* I used my QVC app daily for years. This week I noticed that the app stopped allowing me to place an order. I had to log on using the website to place my orders. Actually saved me money not being able to shop quickly- when I was able to go to the website the items were sold out! ### 1/5 — UPDATED APP STILL A ANNOYING MESS! *2026-08-04, version 7.10.1* Since latest update the QVC App is so difficult to sign in! Displaying merchandise is “spinning” doesn’t load completely. Desperately needs a real quality overhaul ASAP! Why change that wasn’t “broke”? ### 1/5 — Login Requested 2 See Order Status Repetitively with the capital. Video Autoplay - Beyond Annoying! *2026-08-04, version 7.10.1* With the latest update, not only can you not turn off video auto play, this app is asking me to enter my logon credentials every time I go to Order Statue. Not to place an order. Nope. Totally fine with me placing new orders without logging in but if I want to check order status, I have to login. WHY???!!! This app literally placed multiple orders on Saturday that I didn’t order. So being able to check order status, hassle free with ease, is imperative. Face ID is enabled Fix this immediately! Why is there no option to turn off “auto play” for videos on this APP? I am literally in a position that I’m going to have to stop using your app because EVERY SINGLE TIME, I open it there’s a video playing that I absolutely Do Not want to hear or watch. I open the app to browse and shop, After, I’ve already watched the presentation via TV or am actively watching the presentation. The inability to turn it off is SUPER annoying and not worth the effort. I mean seriously, why is there no option to turn this off. I can turn CC off, but not the video automatically playing???? Please fix this ASAP! ### 1/5 — Can’t get updated *2026-07-31, version 7.3.5* Like the others I can’t upload the new version, was on the phone with customer service for an hour and they said Technical Support Team will get back to me. That was 5 days ago. ### 1/5 — bad experience *2026-07-31, version 7.10.1* 1st time buyer, ordered something here off the app for my son a few weeks ago.item was never mentioned as being low stock, now all of a sudden they cant deliver it on promised date because its on back order. never buying from here again. horrible 1st experience ### 1/5 — Penalized for having an IPhone 8 *2026-07-26, version 7.3.5* I can no longer shop on QVC because I only have an IPhone 8. Sorry I can’t afford the newest model so I guess you’ve lost a customer. Goodbye! ## Most praised reviews (10 highest-rated) ### 5/5 — Beautiful *2026-07-17, version 7.3.5* I would like to update customer service been with you 40 years ### 5/5 — Miss my friends on QVC. *2026-07-07, version 7.3.5* I also have an I phone8 and am cut off from QVC also am even further back to CVN. That’s Over 40years. I’m 83 and have a failed knee replacement so it’s hard to get around especially shopping in town. I miss my QVC. I also have a brand new tee shirt from the 50 on 50 when the QVC bus came to Savannah, Ga. for our annual St. Patrick’s day parade. They also did a live broadcast and I met a very young Rick D. and Kathy Levin. Just on SS so can’t afford a new phone. At least I can see it on TV. Thanks for listening. I’ll try to send pictures if they all go through. A faithful fan, Annette Mitchell. ### 5/5 — Frustrated *2026-07-02, version 7.3.5* I’m another customer with a phone that will not support your update which means I can’t check in with what’s presented on tv when I’m away from home. Tell me honestly, are these frequent updates really necessary or just a way for the tech department to justify their jobs? ### 5/5 — Great Easy App! *2026-06-25, version 7.8.0* It’s so easy to order and make your decisions! ### 5/5 — Great Website *2026-06-23, version 7.8.0* I’ve been a QVC customer for many years, and have rarely been disappointed, and then the issue was mail delivery of my QVC package, not the fault of the website. ### 5/5 — Update Problem *2026-06-19, version 7.3.0* I feel same way ### 5/5 — Another I Phone 8 customer *2026-06-11, version 7.3.5* You just lost another customer. I will not buy a new phone just to shop on QVC. Good bye. Here is another longtime frequent customer who has been cut off. Good bye! ### 5/5 — Update *2026-06-05, version 7.3.5* I agree that it is a shame that you expect all customers to have a new phone to update your app. I am 81yrs old and a long time customer. However, you will loose sales because of this! ### 5/5 — Update *2026-06-05, version 7.3.5* I have shopped with QVC for years. I have gifts shipped to relatives. I’m 87 and now can’t shop because I have an older app on the cell phone my kids bought me ??? So sad. Says a lot as far as loyalty to customers. Now I will have to use Amazon ### 5/5 — Fancy Nancy *2026-06-01, version 7.3.5* I agree with fancy Nancy .‘I have an older phone so now I can’t get On there either anymore. Ty from the older people… user for 30 years ! Lh --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*