# R&R BBQ — user reviews > 73 indexed App Store user reviews of R&R BBQ by FFG Global Holdings, LLC, rated 4.86/5 from 3,878 ratings. - Source: https://appshunter.io/ios/app/r-and-r-bbq/id1515979787/reviews - App overview in markdown: https://appshunter.io/ios/app/r-and-r-bbq/id1515979787.md - Rating breakdown: 5★ 3,394 · 4★ 200 · 3★ 45 · 2★ 17 · 1★ 49 ## What do users think of R&R BBQ? Overall sentiment: neutral **Pros** - 🍔 Great food and service - 👍 Convenient app and rewards - 🤩 Awesome BBQ and atmosphere **Cons** - 🐛 App issues and bugs - ⚠️ Inconsistent availability of menu items - 🤔 Rewards program problems **Commonly reported bugs** - App crashes and freezes - Ordering issues and errors - Rewards not working as expected **Most requested features** - Improve app stability and usability - Allow rewards redemption through app - Better communication on menu availability ## Newest reviews (14 of 73) ### 3/5 — Good food, app is a bit of a mess *2026-05-21, version 49.2.1* I often get weird errors in the app, and it will only allow you to use a single gift card per order, which is extremely frustrating. But the food is good! ### 4/5 — Annoyed *2026-03-13, version 47.17.2* Stop requesting tips ### 3/5 — Bbq chow *2025-01-13, version 35.0.4* Nice store. Friendly people at the counter. Good smells. Food - mashed taters are awesome, ribs and turkey are great, brisket- a little tough and all the fat was completely rendered out, so it wasn’t very moist or juicy. I’ve had their brisket before and it was pretty good. This time not so much. Good restaurant though. Nice staff. And the clean tables and bathrooms were noticeable ### 2/5 — Dried out chicken *2024-06-24, version 32.1.0* The chicken was in the smoker to long and was almost jerky. Old R&R had better standers ### 5/5 — Food is always good and the app is great *2024-05-22, version 30.0.24* The staff and food is always great. I suggest getting the app. They always have great deals. ### 5/5 — Great food!! *2024-05-11, version 29.0.1* Everything has such great flavor ### 5/5 — Great Employee *2024-05-05, version 29.0.1* Kelsie the front end cashier was super friendly and helpful. ### 5/5 — Excellent Experience *2024-04-05* Excellent service! Our food served quickly and hot! Darling atmosphere! Checked all the boxes for a return visit. ### 5/5 — Great food!. *2024-03-08, version 28.5.11* Check your orders before you leave the store. Something is usually off. I was missing a bottle of their sauce that I paid for. ### 5/5 — Problems with the app *2024-02-18, version 28.5.11* I am having trouble opening the R&R app. I just get the “spinning wheel”. If I delete the app and reinstall it, will that help? I am concerned about losing data, particularly points. Please help. ### 5/5 — Always great *2024-02-09, version 28.5.11* Always good, app is awesome too always offering free food. ### 5/5 — Yummy food! *2024-01-16, version 27.1.0* There are a lot of food options that we LOVE!! Sure to find something for everyone. ### 5/5 — Best barbecue on the planet *2024-01-09, version 27.1.0* Excellent food at reasonable prices. ### 5/5 — Great rewards *2023-12-11, version 25.0.0* I love their orders are fast for pickup and the rewards are awesome. Most restaurants give a free drink but this program can be nachos, sandwiches, etc ## Most critical reviews (10 lowest-rated) ### 1/5 — Unnecessarily restrictive *2025-12-24, version 47.3.23* Only allowing a single gift card? Don’t even sell me multiple gift cards ever. How insulting. If you want to limit it, limit it to the price of the order. Maybe $500. Let a normal person use your app. ### 1/5 — Doesn’t always work *2025-08-05, version 45.0.2* Orders fail to go through, could be better. ### 1/5 — BBQ at its best *2025-04-27, version 43.0.0* Love this places food. But I don’t understand their rewards, had 224 points. Tried to use it for $20 off, said it was no longer available. I ordered anyway but probably won’t order take out again, as rewards don’t work! ### 1/5 — Uh oh! Not helpful *2024-08-15, version 32.2.3* Keep getting “Uh oh! Error validating basket” for anything I try to order, especially with rewards. Please give a better error message ### 1/5 — Test your app before you send it to the App Store. *2024-06-09, version 30.0.24* Has the development team actually downloaded this app on their devices to see how the app actually works? You will clearly see all the issues with the app, if you actually test it ordering items at least try 10 times and see if each order goes through successfully using the app. I highly doubt it will work with all 10 orders without issues. ### 1/5 — Always out of meats *2024-05-02, version 29.0.1* I would say that the last 5 times we have been here they have been out of Turkey. Let time they were also out of brisket. 7:00 on a Wednesday and you are out of turkey? 6:00 on a Friday and you are out of Brisket?? Who is running these places that you run out of options before the dinner rush?? We love the food when it’s available. Dissapointing ### 1/5 — App is the Worst *2022-08-02, version 9.3.7* Not sure why all the reviews comment on the food. The food is great, the app is trash. Immediately takes me to a screen like I am a new customer, cannot skip the page. Also no app support. ### 1/5 — Not able to login *2022-06-14, version 9.3.7* Food is great app not so much. Not able to login I get rewards after the fact in email format but have no way to redeem them. Please fix the app! ### 1/5 — Don’t give me an offer for something you can’t fulfill *2022-02-05, version 9.0.7* Got an offer through the app for a free dozen wings, only redeemable at the store. I went to the store and guess what? They don’t carry wings anymore. Not into bait and switch… ### 1/5 — Horrible app *2022-01-09, version 9.0.7* I spend half an hour signing in and ordering, go to checkout and the app says “Sorry, this merchant is not currently accepting mobile/online orders.” Are you kidding me? ## Most praised reviews (10 highest-rated) ### 5/5 — Outstanding BBQ *2026-03-06, version 47.16.2* My son loves it ### 5/5 — Amazing bbq at very reasonable prices *2025-10-09, version 45.9.1* We had rib tips for dinner and they were wonderful. ### 5/5 — The Best *2025-08-11, version 45.2.0* R&R always has great service and fantastic food ### 5/5 — Phenomal *2025-04-08, version 42.0.2* Great food and great service! ### 5/5 — ❤️BBQ *2025-03-01, version 39.3.1* Great loaded potato with Brisket! ### 5/5 — Best barbecue in the state of Utah *2025-02-17, version 39.0.0* The brisket is the best I have ever had but everything on the menu is excellent! ### 5/5 — Great Bbq *2025-01-18, version 37.0.20* We had the meat plate today and it was amazing. Absolutely love the pulled pork!! ### 5/5 — Awesome! *2024-10-21, version 35.0.4* Love R&R, their desserts are great as well! ### 5/5 — Great lunch *2024-06-27, version 32.1.0* Nothing better than hopping on the electric bike and going to R&R for rib tips! ### 5/5 — Great quality *2024-06-08, version 30.0.24* Never have a bad meal. Great quality food! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*