# R-SERVICE

> R-SERVICE (iPhone/iPad app by Rosenberger Telematics GmbH.)

- Source: https://appshunter.io/ios/app/r-service/id1369150668 (this page in markdown: same URL + `.md`)
- Developer: [Rosenberger Telematics GmbH](https://appshunter.io/developer/973120170)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 39 MB
- Languages: English
- Released: 2018-04-22
- Data updated: 2026-06-04
- User reviews in markdown: https://appshunter.io/ios/app/r-service/id1369150668/reviews.md

## What is R?

The SERVICE app from Rosenberger Telematics is your digital tool for documenting the installation and removal of telematics systems. The app guides you step by step through the installation process and requires data entry, confirmation of instructions and photo documentation for a complete record. 

Main functions
• Guided installation/removal process of Rosenberger Telematics Devices 
• Safety instructions for correct installation 
• Recording of relevant details through photos (e.g. antenna positioning, power connection, etc.) 
• Initial recording of mileage and operating hours 
• Function diagnostics at the end of the installation process 
• Recording of service activities (vehicle check, etc.)
• Documentation of damage with images and comments 
• Compatibility with BEACON, RFID and NFC technology for fast asset identification and accurate inventory recording
• Automatic creation of PDF reports
• Automatic synchronisation with the COMMANDER telematics software for processing on the desktop

The app boasts a clearly organised dashboard for intuitive and simple navigation. A search function is also available for support. This makes it even easier to find logs. If required, processes can also be customised to individual requirements or data/PDF reports can be uploaded directly to the ERP system.

Highlight functions for the installation process
- Self-installation: The integrated diagnostics function ensures that the telematics system works 100% after installation. 
- Fault diagnosis: Precise diagnostic results facilitate fault corrections.
- Location: Logs can be transmitted with location information to ensure accurate tracking of data. 
- Feedback: Installation reports can optionally go through an approval process by an assigned reviewer. The aim is to improve the quality of service when installing the devices. 

The continuous optimisation of the SERVICE app from Rosenberger Telematics guarantees smooth and powerful operation. If you have any questions about Rosenberger products, please do not hesitate to contact us. Contact us for personalised advice on the optimum solution for your requirements!
Note: The SERVICE app only supports devices from Rosenberger Telematics. You can find more information about the products at https://www.rosenberger-telematics.com/produkte


## Version history (last 5 releases)

### 4.1.2 — 2026-04-16

Devices can now also be identified via NFC.

### 4.1.0 — 2025-11-10

- You can now zoom in on tutorial images for a clearer view.
- Added a new signature step – sign directly on the device using a stylus or your finger.
- Improved stability during diagnostic workflows.
- Object details are now displayed more reliably.
- Creating new objects is now faster and more consistent.
- Refined multi-select steps with smoother scrolling and better readability.

### 4.0.0 — 2025-04-28

o Push notifications
o Read-only mode in the app when running log is displayed by another technician
o Improved error handling
o Diagnostic steps continue to run in the background (as long as the app remains in the foreground)
o ‘Multi-realm-login’ - now also supports customer SSOs via branding-xl
o Various bug fixes and improvements
o PDF report download in the app

### 3.2.1 — 2024-03-21

- fixed issue that could arise when working with protocols created in previous App-versions.

### 3.2.0 — 2024-03-06

We are pleased to announce that we have added exciting updates and improvements to our SERVICE app!

Here are the new features you can enjoy in the latest version:
- Transmission of logs with location: allows you to easily track and attribute data by specifying the exact location where a log was transmitted. 
- Even more precise beacon diagnostics: Improved diagnostic capabilities ensure even more accurate results. 
- Clearer archive with extensive search function: An improved archive system makes it easier to find logs using powerful search tools. 
- New, clearer dashboard screen: Provides a clearer and more intuitive user interface that simplifies navigation and operation of the app. 

Also discover the visual improvements to the SERVICE app and enjoy a more intuitive and user-friendly interface that speeds up and optimises your workflow. Thanks to these improvements, the app not only runs smoother and faster, but has also become more powerful under the bonnet.
Upgrade to the latest version today and experience the best that the SERVICE app has to offer. Look forward to an improved user experience that will make your everyday life easier and increase your efficiency.

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## More apps by Rosenberger Telematics GmbH

- [R-DRIVE](https://appshunter.io/ios/app/r-drive/id1520470488)
- [R-COCKPIT](https://appshunter.io/ios/app/r-cockpit/id1554838511)
- [R-BEACON](https://appshunter.io/ios/app/r-beacon/id6446065619)
- [Commander Mobile](https://appshunter.io/ios/app/commander-mobile/id6756870525)

All apps by Rosenberger Telematics GmbH: https://appshunter.io/developer/973120170

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*