# R1 > Remote access to enterprise files, applications, and desktops for mobile productivity. (iPhone/iPad app by Citrix.) - Source: https://appshunter.io/ios/app/r1/id491797345 (this page in markdown: same URL + `.md`) - Developer: [Citrix](https://appshunter.io/developer/491797348) - Category: Business, Productivity - Price: Free - Rating: 2.50/5 from 8 App Store ratings · 12 written reviews indexed - Age rating: 4+ - Requires: iOS 7.0 · 58 MB - Languages: American English, French (France), German (Germany), Japanese, Korean, Chinese (Simplified, China), European Spanish - Released: 2012-01-07 - Data updated: 2026-06-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/r1/id491797345/reviews.md ## What is R1? R1 lets you access your enterprise files, applications, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favorite device from wherever you are. Just ask your IT department how to get started. HOW TO USE R1 1. Open Citrix Receiver and tap Add Account. 2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator. 3. Enter your User Name and Password. 4. Select the applications you want to use. HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps: Option 1 1. Open R1and tap 'Settings' and then 'Support'. 2. Tap 'Request Help from Support'; This generates an email with log file. 3. Send the email to your company's IT support team. Option 2 1. In the App Store, go to R1 2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen. 3. This launches the Citrix support forum where you can review reported issues OR 4. To report issues, tap the menu icon and create an account first. ## Key features - Access enterprise files - Run applications remotely - Connect to desktops - Work on any device - Secure remote access ## Recent user reviews (10 of 12) All indexed reviews: https://appshunter.io/ios/app/r1/id491797345/reviews.md ### 1/5 — Doesn't work *2018-05-17, version 6.1.5* Tried this as a suggestion after the regular one quit working with it environment. I put my server address in, get my list of apps and no matter what I launch it starts to load then says "Could not connect to server". So now I have two Citrix apps that don't work instead of just one. ### 5/5 — Fixed error 183 *2017-06-12, version 6.1.5* Finally ### 5/5 — First *2017-06-09, version 6.1.5* Great app ### 4/5 — Changed Position on product *2015-05-23, version 5.8.9* Original 2 star review upgraded to 4 stars after 3 days of learning how product interface actually works well. Still feel marketing misrepresented product to have a purchase reaction by those who do not need it. ### 2/5 — Change right click to two finger tap *2013-08-20, version 1.9.7* Make your products consistent. Change right click to two finger tap just like gotoassist. ### 3/5 — Better *2012-11-22, version 1.7* Keep making this better and FASTER, I have dozens of people complaining about the speed with this app. Maybe the mobility pack guys can help this out by updating their code to make faster as well. I have users that can FLY on a Mac book Air, while they slow down dramatically on the ipad. Please help as the ipad as a PRIMARY device is what many want to use for BYOD ### 1/5 — Can't get past verified screen... *2012-10-03* Useless. ### 5/5 — THANK YOU *2012-08-22, version 1.5* UPDATE FIXED EVERYTHING!!!! ### 1/5 — R1 now broken *2012-08-21, version 1.5* After the 5.6.1 update, Citrix Receiver would not work with our Access Gateways. Downloaded R1 per a Citrix post and it worked. Now with this release of R1, it's back to being broken. If you have an AGEE, stay away. ### 5/5 — R1 works! *2012-08-21* I am using this instead of receiver 5.6.1 and it works. Thanks ## Frequently asked questions about R1 ### How do I set up R1? To set up R1, open the app and tap 'Add Account'. You will then need to enter the server address or email provided by your IT department, followed by your username and password. Finally, select the applications you wish to use. ### What devices does R1 support? R1 is supported on iPhone, iPad, and iPod devices, allowing for flexible access to your work environment across Apple's mobile ecosystem. ### How do I report an issue with R1? Before contacting Citrix support, please reach out to your company's IT support team. You can also generate an email with log files by going to 'Settings' > 'Support' > 'Request Help from Support' within the app. ### Is R1 free to use? Yes, R1 is available for free. The application itself does not require any purchase, but access to its features is dependent on your company's IT infrastructure and Citrix implementation. ### What is the age rating for R1? R1 has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains no mature content and is generally safe for younger users. ### How often is R1 updated? The latest version of R1 is 6.1.5, which was last updated on June 20, 2016. While this indicates a significant gap since the last update, users should check the App Store for any newer releases or patches. ### Does R1 have ads? No, R1 does not contain advertisements. As a business-focused application, it is designed to provide an uninterrupted user experience for accessing enterprise resources. ### What is the user sentiment for R1 based on ratings? R1 has an average rating of 2.5 stars from 8 ratings. This suggests that while some users have found it functional, there may be areas for improvement based on overall user satisfaction. ## Version history (last 5 releases) ### 6.1.5 — 2016-06-20 This app has been updated by Apple to display the Apple Watch app icon. Previous iOS Citrix Receiver version 6.1.5 ### 6.1.4 — 2016-04-01 Placeholder for Previous iOS Citrix Receiver version 6.1.4 ### 6.0.1 — 2015-10-01 6.0.1 - Fixes for RSA token and smart card logons - Re-added X1 Mouse option to the first time use settings - Stability fixes - Fixes a minor issue with tracing ### 5.8.9 — 2015-05-12 New X1 Mouse Enhancements and External Display Fix for Function Keys on Extended Keyboard causing blue tooth keyboard becoming unresponsive. ### 5.8.8 — 2015-05-05 New X1 Mouse Enhancements and External Display ## Apps similar to R1 | App | Rating | Price | Category | | --- | --- | --- | --- | | [Citrix Secure Hub](https://appshunter.io/ios/app/citrix-secure-hub/id434682528) | 1.7 (628) | Free | Business | | [Citrix Secure Web](https://appshunter.io/ios/app/citrix-secure-web/id1155250676) | 4.7 (1,674) | Free | Business | | [Citrix Files for XenMobile](https://appshunter.io/ios/app/citrix-files-for-xenmobile/id1163802931) | 3.8 (14) | Free | Business | | [Citrix Secure Mail](https://appshunter.io/ios/app/citrix-secure-mail/id1155203964) | 4.5 (5,856) | Free | Business | | [Citrix Workspace](https://appshunter.io/ios/app/citrix-workspace/id363501921) | 4.3 (6,376) | Free | Business | | [Citrix Secure Access client](https://appshunter.io/ios/app/citrix-secure-access-client/id1333396910) | 2.8 (13) | Free | Business | ## Related topics [citrix receiver](https://appshunter.io/ios/topics/citrix-receiver) · [futrix p2b](https://appshunter.io/ios/topics/futrix-p2b) · [citrix](https://appshunter.io/ios/topics/citrix) · [cicatrix](https://appshunter.io/ios/topics/cicatrix) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*