# RA ITSM — The RA_ITSM Addon Application

> The RA_ITSM Addon Application (iPhone/iPad app by Infosysta DWC LLC.)

- Source: https://appshunter.io/ios/app/ra-itsm/id6755541074 (this page in markdown: same URL + `.md`)
- Developer: [Infosysta DWC LLC](https://appshunter.io/developer/962261152)
- Category: Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 90 MB
- Languages: English
- Released: 2025-11-26
- Data updated: 2026-05-17
- User reviews in markdown: https://appshunter.io/ios/app/ra-itsm/id6755541074/reviews.md

## What is RA ITSM?

The RA_ITSM Addon Application transforms IT service delivery at REMAT Advanced by digitizing the entire operational layer.

This centralized workspace provides end-to-end control and real-time visibility, empowering IT teams to plan, execute, and continuously improve services. Key features include:

Live Dashboards: See service requests and compliance status instantly.
Workflow Automation: Ensure fast, intelligent routing of tasks and approvals.
Performance Analytics: Measure efficiency and service quality with hard data.
Full Traceability: Gain transparency across all IT activities and resources.
Feedback Loops: Capturing customer satisfaction for continuous improvement.
Ultimately, the RA_ITSM Addon Application ensures consistent, high-quality IT services by reducing downtime, optimizing resource use, and reinforcing governance standards.


## Version history (last 5 releases)

### 1.4.0 — 2026-05-13

New: Compass component support in Mobile for Jira. Improvements to app performance and UX. Fixes for create screen, transitions, load more behavior, issues list, and overall stability.

### 1.2.2 — 2026-04-08

Improve cloud session timeout

### 1.2.0 — 2026-03-18

New: JQL autocomplete, Compass view (Cloud), and Spaces naming. Improved theme colors, empty states, advanced search, backlog sprint creation, and create screen. Fixes for session timeout, dark theme, sorting, and stability.

### 1.1.0 — 2026-02-16

New: Timeline support for Cloud. Improved Reports UI/UX and List experience. Performance enhancements and general stability fixes.

### 1.0.2 — 2025-12-07

Fix created an issue bug where it would go all black after creation in some cases.
Fix several issues with Asset fields.
Fix an issue that was causing the asset to not show in the details screen.

## More apps by Infosysta DWC LLC

- [Innocent Minds](https://appshunter.io/ios/app/innocent-minds/id962261153)
- [Mobile for Jira](https://appshunter.io/ios/app/mobile-for-jira/id1073998767)
- [Mobile for Jira Pro](https://appshunter.io/ios/app/mobile-for-jira-pro/id1081831736)
- [JSMobile.](https://appshunter.io/ios/app/jsmobile/id1395894388)
- [Infosysta Support](https://appshunter.io/ios/app/infosysta-support/id1440745473)
- [Global Support LM Wind Power](https://appshunter.io/ios/app/global-support-lm-wind-power/id1479702546)

All apps by Infosysta DWC LLC: https://appshunter.io/developer/962261152

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-05-17.*