# Rabbit Exchange > Mobile diagnostics app for phone trade-in evaluations. (iPhone/iPad app by ReGlobe.) - Source: https://appshunter.io/ios/app/rabbit-exchange/id6475820448 (this page in markdown: same URL + `.md`) - Developer: [ReGlobe](https://appshunter.io/developer/967368735) - Category: Business - Price: Free - Rating: 4.02/5 from 507 App Store ratings · 20 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 78 MB - Languages: English - Released: 2024-02-19 - Data updated: 2026-09-14 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/rabbit-exchange/id6475820448/reviews.md ## What is Rabbit Exchange? Mobile Diagnostics app that helps assessing the functional condition of a phone. Rabbit Exchange helps to evaluate the functional condition of a user's phone to be sold to the trade-in partner(Amazon), in exchange for a new phone. Here's how the process works- 1. The App is to be downloaded and installed on the same phone for which the exchange order is placed by the user on the trade-in partner's(Amazon) platform. 2.Post installation of the app, the user needs to enter the 6 digit unique code to run the application provided by the partner’s delivery agent. 3. After the unique code has been entered, the user needs to run the listed diagnostic tests on his phone, after granting the necessary app permissions to get started. 3. Once all listed tests are completed, an Exchange Reference Code(Success/Failure Code) will be generated on the app's last screen that indicates the completion of the evaluation process. 4. The partner’s delivery agent will scan the Exchange Reference Code from his phone in the partner’s platform, and will see the status to pick up the device or to not pick up the device. 5. User needs to hand-over the old phone after resetting it to the delivery agent. "Rabbit Exchange" App is powered by Cashify.in ## Key features - Phone functional condition assessment - Trade-in evaluation for new phone exchange - Diagnostic test execution - Unique code entry for activation - Exchange Reference Code generation - Integration with trade-in partners ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/rabbit-exchange/id6475820448/reviews.md ### 1/5 — Fake diagnostics *2025-12-26* This app is made to give issues in older phones even if its working fine, my mom had a iphone 7 plus and it was working like new without issues butbrabbit app failed to perform and i had to pay the full amount of difference **Developer response:** Hi Rakesh, sorry to hear about your experience. App diagnostics depend on multiple parameters, and results may vary across devices, especially older models. We’d like to look into this further—please share the details with us at letushelpyou@cashify.in, and our team will assist you. ### 1/5 — Fake app *2025-03-10* Installed the app on iPhone SE. it shows that battery is fake. I have service the phone in the authorised Apple service center spending Rs 4200 and they have shown me the spare part activation of battery. Now this app says battery is fake. This app is designed to reduce the value of phone. Probably cashify’s plan is to buy phones at scrap value by using some fake app. Please don’t install this app. **Developer response:** Hi! We apologize for the inconvenience. The Cashify app aims to assess phone conditions accurately, but errors can sometimes occur. Please share your order details via email at letushelpyou@cashify.in, and we’ll investigate this further. ### 1/5 — Stupid App *2025-02-12* Gave the correct IMEI of the old phone during ordering but while exchange it said the IMEI number given while ordering is different, looks like its sort of scam app where it wont allow you to exchange your old phone for a new one. **Developer response:** Hi! We’re still here to assist and are just waiting for your response. Please share a screenshot of the error, your Amazon order details, contact details, and an IMEI screenshot at letushelpyou@cashify.in, so we can check this for you and get it sorted. ### 1/5 — Worst experience during exchange *2025-01-20* I wanted to exchange my iPhone 13 it showed an error at mobile age which I bought 2 and half years ago. Even the mobile launch has not crossed 5 years. Still showing some or other error. **Developer response:** Hi! We apologize for the inconvenience you've faced. Please share your Amazon order details, contact information, error screenshots, and IMEI number with us at letushelpyou@cashify.in, and we’ll work to resolve the issue promptly. ### 1/5 — Waste App *2024-12-30* Hey friends, never waste your worth of your mobile being depending on this App, I have mobile with original display on exchanging mobile using this app it showed my mobile display is duplicate/unknown. Not eligible even for a single star, Rest yours choice. **Developer response:** Hi! We're sorry for the inconvenience caused by the diagnostic results. Please share your order details with us at letushelpyou@cashify.in, and our team will assist you in resolving this promptly. Your feedback helps us improve! ### 1/5 — All tests passed but the app says phone cannot be exchanged *2024-12-08* This fake scam app! Today I ran the app and the report shows that all the tests are passed, nil failed tests! However, it says that my phone cannot be exchanged because it has failed some Mandatory tests! What rubbish app is this ? **Developer response:** Hi! We're sorry for the trouble. Please share your order details and error snapshot with us at letushelpyou@cashify.in, and our team will assist you in resolving this promptly. Your feedback helps us improve! ### 1/5 — Worst app *2024-12-07* It says all test passed, but in the end says that some essential test have failed. It won’t even show what failed. My iPhone is in perfect shaped, never went for service or anything. Worst app **Developer response:** Hi! We're sorry for the confusion caused by the diagnostic results. Please share your order details and error snapshot with us at letushelpyou@cashify.in, and our team will assist you in resolving this promptly. Your feedback helps us improve! ### 5/5 — This app is very good…. *2024-10-04* Customer support-focused I had a few questions while using Rabbit Exchange, and the customer support team was outstanding! They responded promptly and guided me through the process, making my experience much smoother. It’s great to know there’s help available when needed. The customer support for Rabbit Exchange is top-notch! I encountered a minor issue, and the team was quick to assist me. Their friendly and knowledgeable responses made all the difference in my trade-in process. I was pleasantly surprised by the level of customer support I received while using Rabbit Exchange. The team was attentive and resolved my concerns quickly. It's reassuring to know that I can rely on their support while assessing my phone. I had a wonderful experience with Rabbit Exchange's customer support. They were readily available to assist me during the evaluation process, and their guidance made everything easier. I truly appreciated their dedication to helping users. The customer support team at Rabbit Exchange is fantastic! They answered all my questions promptly and helped me feel confident in the diagnostic process. It’s a relief to have such responsive support while preparing my phone for trade-in. Authenticity-focused **Developer response:** Hi Ramveer, thank you for the wonderful review and for taking the time to share your feedback with us! Our priority is customer service and we are ecstatic that we met the mark! Kind folk like you make our job a pleasure. ### 5/5 — Good work *2024-09-20* Nice app and shows the actual value of your smartphone basis condition. **Developer response:** Hi! Thank you for the wonderful review and for taking the time to share your feedback with us! Our priority is customer service and we are ecstatic that we met the mark! Kind folk like you make our job a pleasure. ### 5/5 — Made the process smooth. *2024-09-19* I decided to exchange my iPhone and this application made the process seem less. In no time the deal was done. **Developer response:** Hi! We are glad that you like this. We are always here to provide seamless service to our customer and review and comment like this just encourage us to try harder. Thank you. ## Frequently asked questions about Rabbit Exchange ### How does Rabbit Exchange work for phone trade-ins? Rabbit Exchange helps assess your phone's condition for trade-in. You download the app, enter a unique code provided by the delivery agent, run diagnostic tests, and generate an Exchange Reference Code. This code is then scanned by the agent to determine device pickup. ### What is the purpose of the unique code in Rabbit Exchange? The 6-digit unique code is essential for initiating the diagnostic process within Rabbit Exchange. It links your specific device evaluation to an exchange order placed on a partner platform, such as Amazon. ### What happens after completing the diagnostic tests in Rabbit Exchange? Once all diagnostic tests are finished and necessary permissions are granted, Rabbit Exchange generates an Exchange Reference Code. This code, displayed on the app's final screen, indicates the completion of the evaluation and is used by the delivery agent. ### What is the rating of Rabbit Exchange? Rabbit Exchange has a rating of 4.0 stars based on 507 ratings from users. ### What is the age rating for Rabbit Exchange? Rabbit Exchange is rated 4+ by app stores, making it suitable for a wide range of users. ### When was Rabbit Exchange last updated? The latest version of Rabbit Exchange, 1.9, was last updated on December 8, 2025. ### Is Rabbit Exchange available on all devices? Rabbit Exchange is a mobile diagnostics app designed to be installed on the phone being evaluated for trade-in. Specific device compatibility would depend on the operating system requirements for version 1.9. ### Does Rabbit Exchange have ads? The provided data does not specify whether Rabbit Exchange contains advertisements. If ads are present, they would be part of the free user experience. ## Version history (last 1 release) ### 1.9 — 2025-12-08 Minor bug fixes ## More apps by ReGlobe - [Cashify: Buy & Sell Old Phones](https://appshunter.io/ios/app/cashify-buy-and-sell-old-phones/id1133551195) - [Cashify Express](https://appshunter.io/ios/app/cashify-express/id1450928386) - [ExOn Retail](https://appshunter.io/ios/app/exon-retail/id1557654435) - [Diagno+](https://appshunter.io/ios/app/diagno-plus/id1558095496) - [Cashify SuperSale](https://appshunter.io/ios/app/cashify-supersale/id1562951243) - [Cashify Switch](https://appshunter.io/ios/app/cashify-switch/id6446763549) All apps by ReGlobe: https://appshunter.io/developer/967368735 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*