# Rabobank Online Savings AU — user reviews > 85 indexed App Store user reviews of Rabobank Online Savings AU by Rabobank Australia and New Zealand, rated 1.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/rabobank-online-savings-au/id1457524279/reviews - App overview in markdown: https://appshunter.io/ios/app/rabobank-online-savings-au/id1457524279.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (19 of 85) ### 2/5 — Glorified bank balance check *2025-09-03, version 3.1.0* Just a quick check of your bank balance. Not much more. ### 2/5 — Poor *2025-06-09, version 3.0.8* The app does not allow you to sign out easily, this is a Secuity fail. I had to contact the help line to find out that iPhones have a glitch with the app. ### 2/5 — Lacking basic bank app features *2025-02-09, version 3.0.4* 4 years since release and there are still no notifications. Outgoing and incoming payments or secure message notifications are handy for customers. ### 2/5 — Enough *2024-10-17, version 3.0.2* My brain hurts!! ### 1/5 — Terrible *2024-09-04* This is one of the worst banking apps that I have ever used. Whatever you make a transfer, the balances do not update, even after you exit and close the program. You would expect basic functionality like this to be available. It also does not support face ID, which is surprising in this day and age,and the responsiveness of the app is also slow. It is a terrible user experience. ### 2/5 — Limited functionality, feels like a web browser, and underwhelms *2024-02-25, version 2.0.7* Would you like... an app that performs a meek subset of the things you'd usually do on internet banking? an app that blinds you at night for lack of dark mode? an app that says "Loading..." for almost anything you can do with it, a la 2001? Well then you've found yourself a perfectly suited app. Otherwise, you're about to be rather disappointed. ### 1/5 — Can’t update *2023-11-25, version 2.0.7* New update available and I can’t use the app til it’s done however it won’t update. It just keeps spinning the little update icon and nothing happens!!! Need to fix this now! ### 2/5 — App hangs after digipass login *2023-06-09, version 2.0.4* Needs a lot of improvement to be on par to other iOS banking apps. App hangs (constantly “Loading”) after logging in. Barely useable. ### 1/5 — Can’t use *2022-12-21, version 2.0.2* Please provide update to use on IPhone that have lower IOS 12.5.6 go to update as it is forcing me to and won’t update as your update is for those on higher IOS ### 3/5 — Dumbest online bank system *2022-12-15, version 2.0.2* Note that if you think you’ll get 4 months of “bonus interest” you won’t. It’s more like 3 months 2 weeks because they prevent you from using online banking until you receive a “digipass” via snail mail. All other banks send you a code via email or sms and your on your way. You’ll also have to verify by sending funds via a nominated account and the only way you can check if it’s been verified is to call up. Really what bank makes it soo hard to use online banking straight away? Think it’s incredibly inefficient and stupid system. ### 1/5 — Terrible service *2022-11-07, version 2.0.1* I have an iPhone 6. The app no longer works at all on my phone so I have no choice but to go online on my desktop. Exceptionally poor service from a bank. Thinking of moving my money elsewhere… ### 1/5 — Fed up with being asked to write a review *2022-10-24, version 2.0.0* Seems like every time I open the RABOBANK app I am pressed to write a review - ok - so here’s my review:- The app is ‘ok’ but would be greatly improved if it ceased begging for reviews all the time! ### 1/5 — Terrible app without required functionality *2022-10-09, version 1.2.5* It is not possible to make transfers to the nominated account from this app. It takes you through all the steps and then just hangs.... What’s the point of an app that can’t do what it needs to do?? ### 1/5 — App cannot be fixed *2022-09-15, version 1.2.5* The app has not worked for a year. The last update to attempt to resolve this was 5 months ago. Customer service said a new app would be released earlier in the year, but it never materialised. Clearly the bank does not have the IT resources to fix the app or have a mobile banking app at all. ### 1/5 — Not bad, it’s terrible. *2022-09-09, version 1.2.5* Worst banking app I’ve ever used. Logs you out but doesn’t let you log back in. Absolutely woeful. ### 1/5 — They ruined it *2022-09-09, version 1.2.5* The app does not work anymore on an ipad. When you enter an account you cannot go back, when you try to transfer money it doesn’t do anything. Certainly not a bank you can trust. Go elsewhere ### 1/5 — Like banking in 2009 *2022-04-27, version 1.2.5* App is trash, bank is good, people are lovely. But the app is trash. Also would be great to have PayID but not holding my breath. Really need to develop a new app from scratch with a team that knows what they are doing. ### 1/5 — Useless *2022-04-20, version 1.2.5* Freezes, lags, can't do anything ### 1/5 — Worst app EVER *2022-03-16, version 1.2.4* I can set up my login on the app and I do get in. Once I’m in can’t see my account even though I have an account. Calling Rabo does not work either because they try to tell me that it must be my phone or maybe I haven’t got an update. I have a newish, up to date software iPhone!!! The call centre is useless, very inflexible and I believe that it is the worst Bank in Australia. You can clearly see by the app rating that they don’t care about costumer satisfaction, problem solving or IT!! This app came out mid last year….. I emailed you my number with a short message and that was the reply: Thank you for your message. I have updated your contact number as requested. If you need any assistance, please feel free to reply to this email or call our friendly Sydney-based support team on 1800 445 445. Warm regards, I didn’t ask for a contact number request because you have my up to date number. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst *2026-07-12, version 3.1.5* Honestly a headache ### 1/5 — Terrible *2026-03-30, version 3.1.1* Worst banking app in Australia. No Face ID login, forcing you to type in your pin every single time to login or even perform a transaction. Doesn’t help track your adherence to bonus interest requirements. Terrible interface. Can only set up to transfer cash to one external bank! ### 1/5 — Worst app to log in, I only try to check my savings 4 times a year and every time they lock me out *2025-09-27* The 6 didgit pin never works always says invalid, when I go to reset it they have already locked you out because it’s says your email is incorrect and your phone number is invalid, the last time I could successfully login was when they used to have the physical pin creator ### 1/5 — Fails at being a banking app *2025-05-13, version 3.0.7* Make an online savings account. Verify my nominated account. Put savings in my savings account. Find out soon after that the bank is not letting me move funds from my savings account to my nominated account. Says to try again later. Try again later, it doesn’t work. Try internet banking. It asks for the secure code. Copy pasting the secure code. Doesn’t work. Try again with the next secure code. Doesn’t work. Type it out with the next secure code. It doesn’t work and locks me out of my account. Miserable experience, and the interest rate isn’t even good enough to justify it. Definitely isn’t “variable” considering it’s been sitting at 4.00% flat since I got it. There are better banking apps for banks with actual physical bank spots around. ### 1/5 — Clunky and poorly executed *2025-03-29, version 3.0.6* Aside from major issues with login and the appallingly managed transfer from Digipass, this app fails on so many levels. If you are going to force users to migrate to an app, its functionality and design need to be far more user focused and way better than it is. Your competitors such as Macquarie Bank are light years ahead. The app remains an insult to your clients and we’ve chosen to take our business elsewhere. ### 1/5 — Confusing *2025-02-28, version 3.0.5* Transitioning to the secure code is confusing, lots of bugs and now im locked out for the 3rd time. The app says I need the digipass - which on the phone the bank said I can throw that out. ### 1/5 — iPad App *2025-02-10, version 3.0.4* Does not orientate for IPad. Have to turn the iPad sideways to user it. Is it poorly programmed & am I poorly programmed. Find this so annoying. ### 1/5 — Terrible *2024-10-11, version 3.0.2* This is one of the worst banking apps that I have ever used. Whatever you make a transfer, the balances do not update, even after you exit and close the program. You would expect basic functionality like this to be available. It also does not support face ID, which is surprising in this day and age,and the responsiveness of the app is also slow. It is a terrible user experience. ### 1/5 — Dreadful app *2024-10-08, version 3.0.2* All I want is a code generator not an app that displays customer information ### 1/5 — Log in *2024-09-05, version 3.0.1* Hopeless. Same as reported here by someone else. ## Most praised reviews (10 highest-rated) ### 5/5 — Worked fine March 2021 *2021-03-08, version 1.1.4* Worked fine on iPhone SE 2, iOS 14.4. Seems to provide everything the Web interface does. ### 5/5 — Awesome upgrade *2019-11-03, version 1.0.6* I am modifying my rating. For those who are complaining on upgrade, please uninstal the app, restrat iphone, reinstall the app. The app should work. ### 5/5 — Clean new look *2019-06-21, version 1.0.2* Like the simple look and not too cluttered. Easy to use and I don’t to have to use the calculator looking Digipass to sign in everytime. I look forward to have Face ID and Account nicknames in the app. ### 5/5 — Great customer service *2019-06-19, version 1.0.2* I am getting used to the new app. It’s great. When ever I had any issue, the customer service is very quick to resolve it for me. ### 5/5 — New look *2019-06-18, version 1.0.2* The new app does lack some features but I still love the look, security and the high savings rate. ### 5/5 — Congratulations *2019-06-14, version 1.0.2* Very user friendly, great functionality, no need to carry your digipass with you , much easier than the internet banking , Good Job :-) ### 4/5 — Pass pass *2024-12-05, version 3.0.2* Very hard to change from Digi pass to registering for a secure code what a waste of time ithis morning 19 people in the cure ahead of me cannot wait therefore cannot access my money. Will leave Robobank as soon as I can access my money. P ### 4/5 — Rabo app update *2020-08-07, version 1.1.1* Have just updated this app, log in and all I get is a blank screen! Can’t see my account details only a blank screen. Waited a day, can now login and view all details. App is functioning ok with all options working well! ### 4/5 — Works only after reinstallation and re-registration *2019-11-05, version 1.0.6* You need to uninstall and re- install and re- register it again in order to use it. I found this info only on RABO internet site,- it should be available inside old application ### 4/5 — Can’t set up *2019-08-06* App wouldn’t load past putting in CRN and digipass number. Online banking is also down so now it’s impossible to access account. I also received no communication regarding customers needing to switch to the new app, the old app just said that it was temporarily inaccessible because development was being done. It seems like the process of merging Rabodirect with Rabobank was rolled out before everything was properly developed and fully tested. - Update (6 August 2019): App is now functional and all the features have worked well so far. I think things got ironed out only a day or two after the first review was posted, so perhaps the developers were rushed into releasing the app before it was ready. **Developer response:** Hi Mars.00, Thank you for your feedback and apologies that we haven't replied to you sooner. We experienced a number of technical difficulties during the transition period and apologise for the inconvenience this caused you. Although we had the best of intentions with the release of new Mobile App, we understand that we have missed the mark in many way. We agree our communications could have been much better and take this feedback on board also. We have since resolved these technical issues, and are continuing to make improvements to the speed and functionality of the new mobile app. We appreciate your patience as we act on customer feedback such as yours. Thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*