# Race CommandIQ — user reviews > 25 indexed App Store user reviews of Race CommandIQ by RACE TELECOMMUNICATIONS, LLC, rated 4.70/5 from 251 ratings. - Source: https://appshunter.io/ios/app/race-commandiq/id1615711719/reviews - App overview in markdown: https://appshunter.io/ios/app/race-commandiq/id1615711719.md - Rating breakdown: 5★ 214 · 4★ 15 · 3★ 10 · 2★ 4 · 1★ 8 ## Newest reviews (5 of 25) ### 2/5 — Internet is great, but the app really sucks *2026-03-09, version 25.4.2* The internet speeds are great and the prices are perfect but the app genuinely sucks really bad. Some things don’t update as quickly or might not even work when you want it to. This app needs to get updated soon because it’s not okay and might make me switch if things only get harder or worse from here. ### 2/5 — Good, when it actually works *2025-12-01, version 25.4.0* This app is very helpful for controlling our tween’s internet access but the app doesn’t work 80% of the time. It constantly freezes and very rarely runs smoothly. Pretty much just like their Internet service. It’s really frustrating, especially when trying to do something important, like homework. Unfortunately this company is the only option for Internet, where I live. ### 1/5 — App doesn’t work *2023-06-12, version 23.2.1* I would probably rate this app higher if it would allow me to create an account and actually use it. I called customer service about the issue and I am still unable to use the app. I hope to be able to use it eventually! ### 3/5 — Race internet *2023-02-02, version 22.4.1* I’ve had the 1gig internet for less than two months and have had to already call someone to come fix it, and it is constantly choppy. ### 1/5 — One star for the lie *2022-11-06, version 22.3.0* There is no way to run a speed test from this app. They are lying. It’s not even an option listed. ## Most critical reviews (10 lowest-rated) ### 1/5 — App not showing whats connected *2026-03-12, version 25.4.2* App is not showing what devices are connected to your internet, please fix it! ### 1/5 — Terrible app *2026-02-27, version 25.4.2* The old app interface was much easier to navigate and intuitive. The way the app is now is like an early 2007 app that’s clunky and cluttered. The app sucks! ### 1/5 — The internet is decent but app is trash *2026-01-03, version 25.4.2* The internet is decent for the price. Range sucks and seems like it’s “dumbed down” so you NEED to get extenders. I have a 1700sqft home. It sits dead smack center of the home on the rear of the home. Bedroom by my front door (30ft away from router) & can barely pick up the internet. App was working fine when first got the internet. Now, it doesn’t work and hasn’t worked for 3 months (There was a delay, try again later) for 3 months. ### 1/5 — App just doesn’t work *2026-01-02, version 25.4.0* The update to a “dark theme” ruined the app. Legitimately doesn’t work at all. ### 1/5 — App doesn’t work *2025-12-18, version 25.4.0* I’ve been trying for DAYS now trying to get this app to work it just continues to say the same thing after I try to long in “sorry there was a delay try again later” after I couple days I decided to try and delete the app and then try again but that didn’t help I redownload it to try and put in my information again and start the setup but every time after I press setup it just says “This device is having trouble connecting. Please verify the device details and try again” it’s frustrating and should not be this difficult to just log in ### 1/5 — Error message *2025-12-09* Been 2 days trying to open the app but I cannot, a message keeps popping up THERE WAS A DELAY PLEASE TRY AGAIN LATER…how long until its fixed? ### 1/5 — It doesn’t work have the time *2025-07-30* Just always times out. Super annoying when my kid wants more time on her phone and I can’t get it to work. ### 1/5 — App continuously drops connection *2025-06-28, version 25.2.0* The internet is good, but the app is God awful. Literally loses connection to the router constantly, endless buffering and not enough customizable settings ### 1/5 — Crashes *2025-02-08, version 24.4.2* I can’t get the app to work. It just keeps crashing every time I try to use it. It has a spinning loading icon, then the app crashes. ### 1/5 — Constantly freezing *2025-01-20* It doesn’t work half the time. Either the internet isn’t connecting, which is ridiculous considering it’s an app to control your internet, or it freezes. I can’t even begin to explain how frustrating this is. ## Most praised reviews (10 highest-rated) ### 5/5 — better than spectrum *2025-01-11, version 24.4.2* Beyond better I’m in love with the service already. It’s so fast and the app is so smooth compared to spectrum and I love the customize ability you have there’s so much you can do and so much you can see it shows you so much info spectrum can’t even do that ### 5/5 — Great service *2024-10-11, version 24.3.0* Great ### 5/5 — Recent switch to Race *2024-09-10, version 24.3.0* Very impressive services & customer relations for good prices. After years of various providers I can say Race has stood out as the best. ### 5/5 — Love it!! *2024-07-23, version 24.2.0* Never fails my home or my kids or everything we need connectivity to. ### 5/5 — Race keeps you safe *2023-11-01, version 23.3.0* This app is terrifying in the sense it shows you how many times a day somebody’s trying to hack you. The great thing is they block it for you and then let you know in the notes if you have Race get this app. ### 5/5 — Review *2023-04-12, version 23.1.0* Very professional organization. Installers were excellent ### 4/5 — Getting used to the system. *2024-11-15, version 24.3.0* It’s buffering more than I expected. I can’t get to far from the box. I did a speed check and was surprised by how slow it was running. ### 3/5 — Fix *2026-01-02, version 25.4.2* App Doesn’t Work A lot of the time just keep getting error messages about a delay. Kind of spotty, just like the service. Please fix ### 3/5 — Need phone options *2025-12-18, version 25.4.0* Just dropped my Ooma phone service for Race. Pulling my hair out trying to configure options for phone. They need to create dashborad to simplify setup. I still can't find where to add a pin code. ### 3/5 — The last update ruined the app *2025-06-04, version 25.2.0* The app has been great up until the last update. It won’t even open now. Please fix this! I can’t get into my account now that the app is down. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*