# Rachio — user reviews

> 431 indexed App Store user reviews of Rachio by RACHIO, INC., rated 4.90/5 from 155,102 ratings.

- Source: https://appshunter.io/ios/app/rachio/id864325098/reviews
- App overview in markdown: https://appshunter.io/ios/app/rachio/id864325098.md
- Rating breakdown: 5★ 141,142 · 4★ 11,436 · 3★ 1,535 · 2★ 346 · 1★ 643

## What do users think of Rachio?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Convenient remote control
- 🌱 Saves water and money
- 🌳 Helps maintain healthy lawn and plants

**Cons**

- 🐛 Connectivity issues
- 💸 Aggressive upselling
- 🤔 Confusing user interface
- 🌧️ Inaccurate weather-based scheduling

**Commonly reported bugs**

- Zones running at unexpected times
- Schedules not working as programmed
- App crashing during setup and use
- Syncing issues between app and controller

**Most requested features**

- Ability to skip multiple upcoming watering cycles
- Customizable notifications for low battery and offline status
- Better integration with smart home platforms like HomeKit
- More granular control over watering schedules and durations

## Newest reviews (15 of 431)

### 3/5 — Good but ignores skips

*2026-08-14, version 4.22.1*

I like the app but it seems to no longer be able to detect flow and now if you manually skip any day in the future, it ignores it and will go ahead and water the lawn anyways. Nothing new seems to have been added but the app isn’t working as well as it used to.

### 3/5 — Beware of Weather Intelligence

*2026-08-12, version 4.22.0*

I was away and see that Rachio did a rain skip twice this week. I connected to the weather underground station in the app and it lets you look at the history. This weather station recorded zero precipitation for the week, yet Rachio skipped watering (and it tells you 30 minutes before while I am sleeping at night so I can’t bypass) I was wondering why my lawn has been brown, now I know why.

### 2/5 — Can't Skip More Than One Day Ahead

*2026-08-10, version 4.22.0*

You can't skip more than one day ahead for schedules.  So if you want to skip the next 2 days of a schedule, you can't.  You have to do it 2 days in a row.

### 5/5 — Amazing rain skip

*2026-08-07, version 4.22.0*

Somehow the Rachio telling me it’s going to skip because of rain is the most accurate weather app in my life. If I want to know if it’s going to rain somewhere I don’t bother looking at the weather app, I just set up a new Rachio sprinkler in that location.

### 5/5 — Great app

*2026-08-05, version 4.22.0*

This has made getting the right area watered at the right time so easy

### 5/5 — Nice controller

*2026-08-05, version 4.22.0*

Love the app in general. Wish there was an Apple Watch app but better yet wish it worked in Apple home via matter over thread

### 5/5 — Eli

*2026-08-04, version 4.22.0*

It’s awesome you control everything

### 5/5 — Rachio sprinkler timer

*2026-07-27, version 4.21.17*

Really happy with this timer.  Easy to navigate and manage

### 5/5 — Useful

*2026-07-26, version 4.21.17*

I use the app for soil moisture & to help me keep my landscape water to get the correct amount. Very helpful!

### 5/5 — Great watering device

*2026-07-26, version 4.21.17*

My old water system controller broke 20 years old I purchased this unit after the reviews and I understand now why it’s expensive but is far exceeded my expectations I love it and would recommend it to anyone with an automatic sprinkler system

### 5/5 — Great upgrade

*2026-07-26, version 4.21.17*

I like the functionality and ability to automatically react to weather and manually run from anywhere.  No notes

### 4/5 — Somewhat confusing

*2026-07-25, version 4.21.17*

Setting up the schedule is not as straightforward as it seems.

### 5/5 — Makes my Raindrop app like watching tv with an antenna

*2026-07-25, version 4.21.17*

So much better than my old Raindrop app in every way.  My wife loves it, too.

### 5/5 — Easy to use even when away from home.

*2026-07-23, version 4.21.17*

Great sprinkler controller! It’s wonderful to be able to adjust it when on vacation or wherever.

### 5/5 — Best sprinkler controller ever

*2026-07-23, version 4.21.17*

The Rachio controller is the best controller I have ever used.  I bought it and hooked it up. I programmed it once and let it go. I enjoy the rain delay as i didn’t have to worry about turning it off. I also use one station to fill up my pool manually. Before the controller I would fill the pool manually and had overfilled many times. I have been totally happy with this controller.  This controller makes taking care of my grass, garden and plants easy. With a benefit of helping me fill my pool.

## Most critical reviews (10 lowest-rated)

### 1/5 — Nice controller, does not work with HomeKit.

*2026-08-15, version 4.22.1*

I spent years trying to get this to work reliably with HomeKit.  I finally gave up and switched to a Yardian controller that works perfect with HomeKit. It has the all the same features as the Rachio. Plus, it works reliably with HomeKit.

### 1/5 — clunky, unintuitive, time wasting AND tries to upsell you their products

*2026-08-12, version 4.22.0*

the time required to literally just turn off a running sprinkler when you NEED it off is astoundingly difficult. you try to remove an additional boost then you can’t add another one. all in all, a perfect example of “data driven cloud based solutions” for something that doesn’t need it all

### 1/5 — Fix Wifi!

*2026-08-12, version 4.22.0*

Wifi keeps disconnecting with the latest update. Please fix.

### 1/5 — Keeps losing WIFI connection

*2026-08-10, version 4.22.0*

Keeps losing WIFI connection and will not reconnect 0 stars

### 1/5 — Terrible Interface

*2026-07-22, version 4.21.17*

I toggle the zones to “enabled” and then anywhere I click to change for example watering duration the SAME ZONE SAYS FLIPPING DISABLED. make it freaking make sense. I’m 22. I’ve used technology my entire life. This app is genuinely terrible.

### 1/5 — 5:49 AM Notifications

*2026-07-21, version 4.21.17*

Stop send notifications prior to 8AM.

### 1/5 — The HUB Sucks

*2026-07-18, version 4.21.17*

The Rachio hub sucks really, really bad. I’ve had to reconfigure my entire network multiple times to try to create a pure, simple 2.4 GHz connection with WPA2 only, and the stupid thing will still not connect.

### 1/5 — Editing is horrible

*2026-07-16, version 4.21.17*

So every time you want to edit your scheduled days it resets the length of run for each zone. This is nonsense. If I want to change days that’s my business and I will change my run times if I want.

### 1/5 — Schedules don’t work.

*2026-07-08, version 4.21.17*

Trying to set it to run 3 days a week. Bit it has a mind of its own only runs once in 25 days. Completely useless. Have to run manually every other day. Worse than the old no app sprinkler system I had.

### 1/5 — Garbage

*2026-07-04, version 4.21.17*

Unreliable, always troubleshooting network issues when other outdoor devices (google nest) work perfectly fine.

## Most praised reviews (10 highest-rated)

### 5/5 — Controller

*2026-08-24, version 4.22.1*

I’m glad my old one went out that I had for 20 years. This is the best one I’ve had. I kind of had my doubts, but I love it easy set up everything

### 5/5 — Awesome

*2026-08-23, version 4.22.1*

So easy to learn and very user friendly.  Convenience is worth the cost.  You literally work your system from the couch

### 5/5 — Using it for years

*2026-08-22, version 4.22.1*

Got it as a birthday present, installed myself (took me an hour probably).

One of the best presents I have ever got.

It still works perfectly and is mostly in “fire and forget” mode.

Highly recommend.

Hope the company continues to exist and to work :)

### 5/5 — Great controller

*2026-08-19, version 4.22.1*

Easy to use, very user friendly.

### 5/5 — New

*2026-08-15, version 4.22.1*

Love it! Super cool. I hope it stays free!

### 5/5 — Rachio wireless pro 3

*2026-08-15, version 4.22.1*

Great product. Easy to set up and use. Love that it talks to the weather stations and customizes water needs based upon local conditions. Well worth the money.

### 5/5 — A smart way to water your lawn

*2026-08-14, version 4.22.1*

I’ve had the app for approximately two weeks now. The app simply works well. The controls are very intuitive, and I like the way the app controls when to water based on weather conditions. It is simple and easy to use. No complaints.

### 5/5 — Absolutely Ingenious!

*2026-08-09, version 4.22.0*

These new Rachio irrigation controllers are so amazingly simple to operate. You can set programs and operate it from the wall panel but why would you ever want to… ? Every thing is on your cell phone and self explanatory. And the best part, the price. Extremely inexpensive!

### 5/5 — Rachio

*2026-08-09, version 4.22.0*

The Rachio smart watering system is a very sophisticated system yet simple and practical. The features are amazing. The fact that it can be managed at anytime at or away from home great.

### 5/5 — Control and flexibility

*2026-08-08, version 4.22.0*

We are in a water restricted area so when I have water, I do it in a very strategic manner, and I have the proper sprinkler heads.  The ratio app lets me control things down to the minute and I’m able to water in a way that satisfies each zone that I have using the least amount of water at the proper times because of the app…. Definitely a good purchase.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
