# Radisson Hotels Stays — user reviews > 545 indexed App Store user reviews of Radisson Hotels Stays by Radisson Hotel Group, rated 4.80/5 from 2,613 ratings. - Source: https://appshunter.io/ios/app/radisson-hotels-stays/id1553779550/reviews - App overview in markdown: https://appshunter.io/ios/app/radisson-hotels-stays/id1553779550.md - Rating breakdown: 5★ 2,391 · 4★ 142 · 3★ 15 · 2★ 11 · 1★ 54 ## What do users think of Radisson Hotels Stays? Overall sentiment: mixed **Pros** - 🚀 Easy to use - 👍 Convenient booking process - 💎 Great member benefits - 📱 User-friendly app - 💳 Competitive pricing - 🏨 Excellent hotel experience **Cons** - 🐛 Frequent app crashes - ⚠️ Unreliable login and account management - 🕰️ Slow performance and loading issues - 🤔 Misleading pricing and discounts - 🔍 Inaccurate search results - 🤯 Poor customer support **Commonly reported bugs** - Unable to log in or access account - Booking process errors and failures - Incorrect or missing reservation details - Compatibility issues with newer devices - Inconsistent app behavior across platforms **Most requested features** - Ability to redeem points for bookings - Improved loyalty program integration - Seamless online check-in and check-out - Detailed room information and photos - Personalized recommendations and offers ## Newest reviews (17 of 545) ### 5/5 — Hotel App service *2026-07-08* It’s my first outing with my family and the booking process is smooth and I’m looking forward for the stay ### 5/5 — Better than the booking Apps *2026-06-29, version 42.0.0* Definitely worth booking direct, easy to navigate app with great discounts and membership offers ### 5/5 — Housekeeping Team *2026-06-27* This is my 2nd stay in this hotel. Though I don’t like the experience of check in both the times and I feel the behaviour of the front desk has an immense scope of improvements. I felt great at stay. Specially the room making and cleaning service is amazing. Want to mention that Harish is very helpful and dedicated to his job. ### 5/5 — أول تجربة *2026-06-21, version 42.0.0* تطبيق جميل وسهل ، بانتظار تجربة المنتجع ، التجربة الاولى ### 5/5 — The best hotels apps *2026-06-19, version 42.0.0* Am enjoying with my points and discounts ### 5/5 — User friendly *2026-06-07, version 41.1.0* The app makes booking so easy! Great discounts to be had as well! Love it ### 5/5 — Remercier *2026-06-03, version 41.1.0* Je veux remercier le personnel de l’hôtel Radisson Inde , le personnel m’est venu en aide un faux taxi a tenté de me kidnapper suite à mes cris de détresse les valets sont venus à mon aide pour faire fuir le faux taxi et malgré le fait que l’hôtel etait complet il mon trouver une chambre pour la nuit en sécurité ### 5/5 — Straightforward *2026-05-19, version 41.0.0* Really easy to use app ### 5/5 — Single Window Solution for your Travel Needs *2026-05-11* Justified and reasonable prices compared to all travel apps ### 5/5 — Lovely quiet clean place *2026-05-06, version 40.0.0* Just love it here, it’s my home away from home :) ### 5/5 — 5-star stay at Radisson Jodhpur! *2026-04-30* Nestled in the heart of Jodhpur’s vibrant old city, Radisson Jodhpur offers stunning views of the Mehrangarh Fort right from the rooms—perfect for soaking in Rajasthan’s royal charm at sunrise. The staff went above and beyond: from the warm welcome with traditional Rajasthani tea to personalized recommendations for local hidden gems like the Clock Tower market. Rooms were spacious, impeccably clean, and modern, with plush beds that ensured a restful sleep after long days exploring the Blue City. Dining at the multi-cuisine restaurant was a highlight—authentic thalis and fresh kebabs paired with impeccable service made every meal memorable. The rooftop pool and spa provided the ideal unwind spot, blending luxury with Jodhpur’s desert breeze. Highly recommend for business travelers or heritage lovers—I’ll be back! ### 4/5 — Good view *2026-04-27, version 39.2.0* Am always stayed here alone or with the family. That’s family favourite Hotel very clean. and friendly management.. ZAHID C A N A D A ### 4/5 — First Time Using *2026-04-26, version 39.2.0* First time using the app. Simple enough. I just don’t know if I got 15% off as this didn’t seem to show when booking: ### 5/5 — Easy App *2026-04-08, version 39.1.0* App so easy to use. Clear and concise. Even I can use it. ### 5/5 — Great app *2026-03-24, version 39.0.0* Easy to use ### 5/5 — Рекомендую *2026-03-01, version 38.0.0* Лучшие в этой сфере!! ### 5/5 — My first booking *2026-02-28* The hard part was finding the correct app to load everything else went very smooth. I still would like to confirm that I earned 3000 points so I’m waiting for that ## Most critical reviews (10 lowest-rated) ### 1/5 — Use the website - awful app *2026-08-21, version 43.1.0* It has issues when you try to book which cause multiple bookings and you don’t get points properly. It’s terrible ### 1/5 — Not allowing booking guarantee *2026-07-28, version 42.1.0* Would not allow card guarantee of booking price either through app or card reader …had to go to the website. Presumably this was to allow the price to go up, which it did ### 1/5 — Most Unhelpful App Ever? *2026-03-09* I just signed up for Radisson Rewards and the app cannot find any hotels in the Inited States? Like the entire country isn’t an option to search. I can’t ask a question via chat because I have to choose a hotel that it thinks doesn’t exist. As a first time experience you’re falling far below the benchmark your competitors have set **Developer response:** Hello, Thank you for your feedback. Radisson Hotels in the Americas regions transitioned in July 2023 to Choice Hotels and is no longer affiliated with us. Book directly with us for Radisson Hotels in the rest of the world, Europe, the Middle East, Africa, Oceania, and Asia Pacific. Thank you! ### 1/5 — Does not work *2026-01-10, version 36.0.0* Hotel search in Minneapolis shows 0 results. Closest result is in Asia. Issue is repeatable with and without an account. Repeats upon removal and reinstallation. Repeats upon software and phone restart. Repeats for multiple USA destinations. Repeats with and without location services enabled. ### 1/5 — Cancellation doesn’t work *2025-12-27, version 36.0.0* A cancellation that is perfectly valid in the conditions doesn’t work. The web site says it can’t cancel and even on the phone Radisson can’t cancel. Phone the hotel who don’t answer. Let’s hope they do tomorrow morning. Is this legal? I would give zero stars if I could. Well done Radisson you just lost a customer. ### 1/5 — Awful *2025-12-16, version 35.1.0* Doesn’t work unable cancel or modify reservation! ### 1/5 — Steve B *2025-11-09, version 34.0.0* Quite possibly the worst loyalty rewards app in the world. Totally inaccurate when it eventually records stays. ... And don't get me started when it comes to the support staff response when you try to fix the mistakes! ### 1/5 — Beware… *2025-11-01, version 33.2.0* This app does not work for Radisson USA hotels. Not the same company at all. ### 1/5 — Не могу редактировать бронирования *2025-10-08* Не даёт редактировать и даже войти в бронирование. Сделайте, пожалуйста, что-нибудь. Бьюсь уже неделю, написал письмо, не ответили. **Developer response:** Привет. Приносим искренние извинения за неудобства. Не могли бы вы сообщить нам более подробную информацию о своем бронировании по адресу appstorereviews@radissonhotels.com, чтобы мы могли вам помочь? ~ Фрэнсис ### 1/5 — Shockingly bad *2025-10-05, version 33.0.0* Compared to the Marriott app this is awful . Stays often dont get recorded . Very disfunctional! ## Most praised reviews (10 highest-rated) ### 5/5 — Booking *2026-09-02* App helps to book rooms instantly. It is user friendly. **Developer response:** Thanks for sharing your experience, Sriuma. It's great to know you found the app so easy and quick for booking rooms. We aim to keep everything friendly and smooth for your travels. Your feedback really helps us keep improving. We look forward to welcoming you again soon! ~Alex ### 5/5 — Immer wieder gern *2026-08-30* Bei Radisson gefällt mir das alles sehr unkompliziert ist - selbst wenn man leider mal stornieren muss - danke ### 5/5 — Давид *2026-08-24* Цена ,качество ,локация очень хорошая и загород и в центр Как **Developer response:** Радостно слышать, что сочетание цены, качества и удобного расположения оправдало твои ожидания. Мы стараемся предлагать именно те решения, которые делают путешествия проще и приятнее. Надеемся, что использование нашего приложения и дальше будет приносить удовольствие и пользу. ✨ Надеемся, тебе и дальше будет приятно пользоваться приложением Radisson Hotels! ~Sam ### 5/5 — Все удобно *2026-08-18* Все советую **Developer response:** Привет! Здорово знать, что всё оказалось настолько удобным для тебя. Такой отзыв вдохновляет нас продолжать улучшать сервис и делать твой опыт использования приложения ещё приятнее. Мы рады, что ты советуешь нас другим 🛎️. Спасибо, что выбрал Radisson Hotels. Надеемся увидеть тебя снова! ~Тейлор ### 5/5 — Best chain in India *2026-08-18, version 43.1.0* Radisson hotels are excellent and a good choice for stay in India as you find their hotels in most Indian cities . ### 5/5 — Amazing staff and services *2026-08-14* Booked this place for perfect family stay and you will amazed with the services **Developer response:** Hi. We're really glad you enjoyed the staff and services during your family stay. Knowing you had a great experience with us is truly satisfying. We are here to make your travels easier and reward you for using our services! 🏨. Thank you for choosing Radisson Hotels. We hope to see you again soon! ~Taylor ### 5/5 — Stay at the Eithad Stadium. *2026-08-12, version 43.1.0* Looking forward to staying at the new hotel,for the City v Leeds match on the 2nd December. Thanks guy’s. ### 5/5 — Kaputt *2026-07-31* Seit dem letzten Update funktioniert die App nicht mehr. Erst testen dann veröffentlichen. Sollte doch selbstverständlich sein! iPhone 13 mini, Modellnummer MLKA3ZD/A, iOS 26.6 ### 5/5 — M *2026-07-19, version 42.1.0* Friendly staff ### 5/5 — Gute Hotelkette *2026-07-16* Die Radisson-Hotels weisen weltweit einen einheitlichen, guten bis gehoben Standard auf. Alle Hotels, die ich bisher weltweit kennengelernt habe, hatten einen vergleichbaren guten Standard, Ausstattung und Qualität. Dies unterscheidet Radisson von vielen anderen Hotelketten, die teilweise in den jeweiligen Ländern, Regionen, Städten oder teilweise im gleichen Ort vom Standard sehr unterschiedlich sein können, je nach Betreiber bzw. Eigentümer oder Management. Wenn es um eine verlässliche berufliche oder private Urlaubsplanung geht, sind die Radisson-Hotels daher meist meine erste und präferierte Wahl! 👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*