# RadiusOne - Supplier — user reviews > 48 indexed App Store user reviews of RadiusOne by HighRadius Corporation, rated 1.60/5 from 91 ratings. - Source: https://appshunter.io/ios/app/radiusone-supplier/id1344844254/reviews - App overview in markdown: https://appshunter.io/ios/app/radiusone-supplier/id1344844254.md - Rating breakdown: 5★ 7 · 4★ 3 · 3★ 5 · 2★ 5 · 1★ 71 ## Newest reviews (12 of 48) ### 1/5 — Never works *2022-03-19, version 3.0.3* Thank god most of my customers don’t pay by check anymore. Slow, inconsistent. I wish my company would use a better platform. ### 1/5 — Does not work on a consistent bases *2021-07-02* It recognizes the from of the check as the back and keeps asking me to flip the check over, very inconsistent as to how many attempts I have to do for it to finally recognize and accept the checks, very frustrating!! Terrible app to do business on! Not recommending period!!!! ### 1/5 — Application *2020-02-02, version 3.0.0* You have the worst checking app that has ever been created and you can do updates at anytime. Wish I didn’t have to give a star to rate! ### 1/5 — Worst App I’ve ever used *2019-12-31* Most frustrating and disappointing app I’ve ever seen. The tough part is this is tied into my job and has made my life so much harder. I have customers that are waiting for me to scan an check and I spend 30 minutes wasting my time and no scanned check. Shame on you guys. You are literally effecting my job with your atrocious app. ### 1/5 — Don't use it! *2019-11-21, version 3.0.0* Very hard to use. Nightmare! ### 1/5 — The worst *2019-11-12* This app used to work great for me for several months. The last 2 months, I’ve had nothing but trouble with it. I spend more time trying to deposit checks than I do anything else in my life. I do everything I used to do with the SAME app. Good lightning, dark and flat surface, and I can’t get a check to deposit for the life of me. Nothing has changed with how I deposit checks except this stupid app. If it were up to me, I would have axed this app long ago. **Developer response:** Hello, we sincerely apologize for the troubles you've had with the app. We've recently introduced a feature to improve the scanning experience and acceptance rate. If you continue to face any issues, we'd be happy to take a look into this for you, please contact us at radiusone_support@highradius.com. Thank you. ### 1/5 — Horrible *2019-11-12* This app is TERRIBLE! Constantly says their is an image problem, have to retake the picture 5 times before it will accept it, and it resets the amount every time you have to retake the picture. I can’t believe my company switched over to this app. I wish I could give it 0 stars. **Developer response:** Hello, we sincerely apologize for the troubles you've had with the app. We've recently introduced a feature to improve the scanning experience and acceptance rate. If you continue to face any issues, we'd be happy to take a look into this for you, please contact us at radiusone_support@highradius.com. Thank you. ### 1/5 — One star because I can’t give it zero *2019-11-08* Unbelievable how bad this app is. Really is a one function app and it can’t handle it’s job. Unreal the amount of time that has to be wasted to use this app when it has a mind of its own and decides when it does or does not want to work. Thanks but no thanks. **Developer response:** Hello, we sincerely apologize for the troubles you've had with the app. We've recently introduced a feature to improve the scanning experience and acceptance rate. If you continue to face any issues, we'd be happy to take a look into this for you, please contact us at radiusone_support@highradius.com. Thank you. ### 1/5 — This app is garbage *2019-11-08* This app can’t even scan checks. I have been trying to scan one check for 30 minutes and I get a technical error. The developers of this app should be ashamed of themselves. Go back to the drawing board with this program. If your company is looking at this app. STAY AWAY!!! **Developer response:** Hello, we sincerely apologize for the troubles you've had with the app. We've recently introduced a feature to improve the scanning experience and acceptance rate. If you continue to face any issues, we'd be happy to take a look into this for you, please contact us at radiusone_support@highradius.com. Thank you. ### 1/5 — Horrible App *2019-11-07, version 3.0.0* I work with Sysco. I spend all morning trying get this app to work. Usually 3 times per check, sometimes more, sometimes not at all! Please fix the bugs..... ### 1/5 — How can a company update to a worse result *2019-11-06* Most recent update has added more work to the user and not addressed the check recognition issues that plague this app. This is absolutely the worst experience I have had with any platform and what’s worse is that this is the only option that my employer uses. Shame on both companies. **Developer response:** Hello, we sincerely apologize for the troubles you've had with the app. We've recently introduced a feature to improve the scanning experience and acceptance rate. If you continue to face any issues, we'd be happy to take a look into this for you, please contact us at radiusone_support@highradius.com. Thank you. ### 1/5 — Does not recognize checks *2019-10-02* This app is *specifically* made to deposit checks and it does not work. I have been trying for the last 10 minutes to scan one check and it will not recognize it- this happens 80% of the time I try to scan a check with this app. I place the check on a plain dark surface, I flatten it, I make sure everything lines up, I’ve even tried using the app on different devices in case it was my phone camera. Nope. Just the app not doing what it was designed for. Not only have I wasted the last 10 minutes trying this, I’ve wasted time writing this review, and I have to waste more of my time calling our department (and be on hold) to try and process the check a different way so I can continue on with my work day. Very, very frustrating and disappointing. **Developer response:** Hello, we sincerely apologize for the troubles you've had with the app. We've recently introduced a feature to improve the scanning experience and acceptance rate. If you continue to face any issues, we'd be happy to take a look into this for you, please contact us at radiusone_support@highradius.com. Thank you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor performance *2025-09-18, version 4.0.1* Fixed bug-poor performance with update ### 1/5 — Not Opening *2025-09-16, version 4.0.0* Have tried opening this app and it crashes INSTANTLY! Tried reloading and nothing. ### 1/5 — iOS 26 update *2025-09-16, version 4.0.0* The app is not working with the new iOS 26 update… ### 1/5 — Crashes on launch iOS26 *2025-09-16, version 4.0.0* App crashes on launch with iOS26. Please fix ### 1/5 — The worst *2024-10-09, version 4.0.0* Constant error messages!!!! This app is the worst. ### 1/5 — TRASH TRASH TRASH *2023-08-23, version 3.0.7* Why does my multibillion dollar company use this app for me to deposit checks???? Because I don’t have the slightest idea. It doesn’t even work 95% of the time. ### 1/5 — Buggy all the time. However this one is new *2023-08-04* I can’t sign into the app because it tells me I have to update. I go to the App Store and it doesn’t even give me the option to update. Nor does it reference the release version that the app did when it wouldn’t let me login. The app says 3.0.7 but the release in App Store is only 3.0.6 Usually it let me log in but just crashes, insists I scanned the check wrong or various other issues that require me to keep scanning or manually entering the totals over and over again. ### 1/5 — Frustrating *2023-06-01* The application has some failsafe measures that are often wrong. I will scan a check and periodically it will kick it out, saying that I scanned the same side of the check, that something couldn’t be determined, or some other weird, random thing that doesn’t make sense. Then it deletes both images and makes me retype in the amount. 100% of the time the app is wrong in all of these assumptions. ### 1/5 — Totally Unreliable *2022-11-25* This app is terrible. It constantly times out during deposits, checking deposit history and while logging in and out. Multiple restarts and deletion of the app are required to get it to work. ### 1/5 — Constant errors and crashes *2022-09-08, version 3.0.4* Constantly tells me I have 2 front scans and makes me restart. Currently on attempt #6 of the same check so I took a time out to write this review ## Most praised reviews (10 highest-rated) ### 5/5 — No open *2025-09-17, version 4.0.0* Doesn’t open on IOS 26, please help ### 5/5 — What a waste of time.. it’s torture *2020-12-30, version 3.0.2* UPDATE 12-30-20 The app has gotten way better since my last review. Now it works with all the checks I deposit. I’m changing my 1 star rating to 5 stars. ********* Old Review I now panic every time a customer gives me a check, as I know I’ll spend like half an hour trying to deposit it. This app is a joke. It doesn’t even deserve the mandatory 1 star. I’ve been scanning with my phone for years with other apps, including Zions, and they just work. I know about having contrast in the background, taking nice sharp images, having the check centered, but this app just DOESNT work. It always has a problem. One positive thing about it is that by being so bad, it’s actually forcing me to tell customers to give me their bank details to make auto bank transfers. This way I don’t have to worry about the account (or shudder at the thought of getting a check from them) ### 5/5 — It’s been fixed *2019-11-20* The new updates are awesome!!!! I like the automatic scan function for scanning checks!!! Works every time now!!! **Developer response:** Hello, we sincerely apologize for the troubles you've had with the app. We've recently introduced a feature to improve the scanning experience and acceptance rate. If you continue to face any issues, we'd be happy to take a look into this for you, please contact us at radiusone_support@highradius.com. Thank you. ### 4/5 — Was horrible. Now much better *2020-07-13* When my company made us switch to this app for depositing checks it was absolute trash and had so many issues. Now it thankfully works much better. Given how critical this is to my job I hope they continue to stay on top of it. ### 4/5 — Image capture is awful *2019-12-11* *** Updated Review - The updated image capture feature has resolved all issues I’ve had in the past with this app. All features are easy to use and deposits are completed quickly. My company switched to this app recently and while there some positive features, the image capture component is incredibly poor. Nearly every check deposit requires multiple attempts which is both tedious and time consuming. Recently announced upgrade to improve this problem has so far not done so. **Developer response:** Hello, we sincerely apologize for the troubles you've had with the app. We've recently introduced a feature to improve the scanning experience and acceptance rate. If you continue to face any issues, we'd be happy to take a look into this for you, please contact us at radiusone_support@highradius.com. Thank you. ### 3/5 — Unable to Update *2023-08-04* App keeps saying update to latest version, App Store doesn’t have an option to Update just to Open. Stuck in a loop. ### 3/5 — Better *2019-11-20, version 3.0.0* What a waste of time...edited after updates to the scanning function have made this app bearable. Big improvement. Thanks. ### 3/5 — Spinning *2019-05-23, version 2.0.22* Need help. Once you download it and sign in, it works. I have used it a few times and it has worked fine. Now once the day is over, the next day it starts spinning. Never finishes loading for you to look up your customers. I have had to uninstall it and install it back up in order to use it the las 3 days. Need help ### 2/5 — Update *2020-01-31, version 3.0.0* App says I need an update but when I click on update it does not show the new version just takes me back to needs update so I cannot use app ### 2/5 — Radius One *2019-09-18* This app accepts the pictures taken of checks about 25% of the time, even though they are perfectly clear. Super frustrating. Having to log back in after every use is not the greatest either. Layout and ease of use WHEN it works seems nice. **Developer response:** Hello, we sincerely apologize for the troubles you've had with the app. We've recently introduced a feature to improve the scanning experience and acceptance rate. If you continue to face any issues, we'd be happy to take a look into this for you, please contact us at radiusone_support@highradius.com. Thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*