# Radley London — user reviews > 281 indexed App Store user reviews of Radley London by Angela Xia, rated 4.20/5 from 11 ratings. - Source: https://appshunter.io/ios/app/radley-london/id1505950924/reviews - App overview in markdown: https://appshunter.io/ios/app/radley-london/id1505950924.md - Rating breakdown: 5★ 8 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 2 ## What do users think of Radley London? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Helpful features - 💡 Customizable watch faces - 🚀 Accurate tracking - 👍 Great app - 👍 Stylish watch design **Cons** - 🐛 Connectivity issues - 🐛 Inaccurate sleep tracking - 🔋 Poor battery life - 🐛 Unreliable data recording - 🐛 Buggy app updates - 🐛 Sync issues between app and watch **Commonly reported bugs** - Watch face randomly changes - App fails to record steps and activity - Watch disconnects from app frequently - Sleep data not accurately captured - Time and date resets unexpectedly **Most requested features** - Add swimming exercise option - Improve sleep tracking accuracy - Allow custom watch face creation - Provide more detailed workout data - Improve Bluetooth connectivity ## Newest reviews (19 of 281) ### 4/5 — Purple Ladie *2026-07-26, version 3.1.5* A little is never enough ### 2/5 — Notifications issue *2026-06-04, version 3.1.3* All functions work well but notifications are hit and miss. Watch and app/phone are clearly talking as steps always show but notifications rarely. ### 4/5 — Ok watch *2026-05-28, version 3.1.3* Would like it to show heart rate as it says but never has. Also I used to get phone/texts on watch but no longer 🧐 other than that it’s good series 3 ### 4/5 — So good *2026-05-28* I have had this watch for over a year now and it's amazing! The only couple things that I wish it did is that you can reply to texts rather than just see them, and that it could be waterproof, but other than that it really is a great watch! I just found out you can actually change the strap (which I probably need seeing as the bit that holds down one part of the strap has snapped off😅my fault😆) but I totally recommend it👍🏻 **Developer response:** Thank you for your review i will pass this onto our R&D team ### 3/5 — Ok *2026-05-10, version 3.1.2* It’s ok but not as good as some of the cheaper watches I’ve seen. The sleep function is rubbish. It doesn’t record a full nights sleep. ### 2/5 — Absolutely random *2026-05-02* I have had this watch about 2 years now, it’s really not the best especially for the price I paid. It doesn’t count steps correctly, heart rate detection is random, it doesn’t register my heart rate half the time when I’m wearing the watch. The watch either tells me I’m sleeping when I’m sat wide awake and walking about or doesn’t register the hours I have slept. The charger broke after 6 months I now have to wiggle and stick it in a drawer with the watch sitting at random angles for it to charge. Absolutely NO point in trying to contact them with any issues or where to buy another charger like I did because 18 months later I’m STILL waiting on a reply. It only holds a charge for around 13 hours. Even though I have given it 3 stars I would say avoid getting one there are better alternatives out there and the the customer support is probably better too. So after I wrote this review I was left a response from peers something or other. I foolishly believed that these people could help. Well that didn’t happen after responding to them I got an email back from them saying that it would have been Radley London that contacted myself and to click the link. I did and guess what! It took me to the SAME website for Radley that I have been trying to get a response from all this time. So now not only are Radley not responding this group peers whatever that answered me are just sending me back to the same folk that have IGNORED me to begin with. Seriously I’d rather they hadn’t even bothered but maybe it makes Radley London look good that they are responding when in fact I’m now caught in a loop. SERIOUSLY STAY AWAY FROM RADLEY LONDON, they don’t care. **Developer response:** We are sorry about the issues you are experiencing, please contact customerservice@peershardy.co.uk. ### 5/5 — Watch *2026-05-01, version 3.1.2* Very good for the price ### 5/5 — Brilliant app *2026-04-29, version 3.1.2* Really enjoying using my Radley watch and this app tracks all my activity. ### 5/5 — Great app and watch *2026-04-27, version 3.1.2* Love this watch and app! ### 5/5 — Kel *2026-04-25, version 3.1.2* Love love ### 5/5 — Excellent *2026-04-24, version 3.1.2* Love the app. Everything is easy to find ### 5/5 — Great smart watch *2026-04-23, version 3.1.2* I really love this watch. Great smart design, comfy to wear, Does everything I need from a smart watch with out being heavy and bulky. Last long on a charge ### 5/5 — A great watch *2026-04-14, version 3.1.2* I bought this as a gift to myself after a holiday. It does all I need it to and more. I only wish it was water proof but I knew that before I bought it. I love the choice of watch face, and the two spare straps means I can change the look for different events. ### 5/5 — Easy *2026-04-13, version 3.1.2* Nice ### 5/5 — Miss *2026-04-12, version 3.1.2* Lynn ### 5/5 — Radley watch *2026-04-12, version 3.1.2* All the apps I need easy to use ### 5/5 — Thank you *2026-04-11, version 3.1.2* Perfect for me and my new watch! ### 4/5 — Cleans easy to use just missing something g *2026-04-10, version 3.1.2* Great app just wish we had more face options ### 5/5 — New Watch *2026-04-07, version 3.1.1* Very happy with my purchase so far. love the sleep app ## Most critical reviews (10 lowest-rated) ### 1/5 — Not getting GMail notifications *2026-05-28, version 3.1.3* Gmail notifications don’t work. And the team don’t respond to my emails. ### 1/5 — Awful *2026-02-09, version 3.1.0* You set preferences and it does not update. Reset and tried again. Total waste of money. ### 1/5 — Very poor app and watch *2026-02-05, version 3.1.0* Bluetooth is showing as connected. Watch device is showing but says not connected to Bluetooth. Keeps doing this randomly every couple of days. Very frustrating. Follow the instructions but doesn’t change. Have uninstalled the app and reinstalled still no use. ### 1/5 — Apple 13 won’t connect *2026-01-22, version 3.1.0* Can’t seem to get smart watch series 32 to connect to apple 13 phone but it connected to my tablet no problem. Followed all the instructions ### 1/5 — Mr *2026-01-21, version 3.1.0* Not Very good watch the screen is cracked strap pins keeps undone and falls down I have not wear it for months I am disappointed ### 1/5 — Radley *2026-01-14, version 3.1.0* The watch is ok the app is rubbish ### 1/5 — Rubbish app, rubbish watch! *2025-12-29* I bought my Radley watch as an alternative to my Apple Watch. I chose a watch with a metal band, as I felt this looked more dressy than the Apple Watches do. Upon installing the app I found it very clunky, with options specified in the instruction manual not visible, and the watch face selection very slow to load. I’ve now had the watch for four months. I am no longer able to change the face as the screen just shows blank, customer services never responded when I queried why certain features weren’t available, and I have to open the Radley app to ‘push’ weather data to my watch. Rubbish, and not worth a penny of what I paid. **Developer response:** We are sorry about the issue you are experiencing, please contact customerservic@peershardy.co.uk ### 1/5 — Issues since last update *2025-11-18, version 3.0.2* The app is disconnecting from my watch on average 4 times per day since the last update. It did not do this before the update. Please fix this bug. ### 1/5 — Need another update to fix issues. *2025-10-29, version 3.0.2* Since the recent update I am constantly receiving notifications about my watch not connected to app. This did not happen at all before the recent update. Please fix! ### 1/5 — Disappointed *2025-07-22, version 3.0.1* I’m disappointed with the quality of the content with the app. You cannot see a breakdown of your whole workout with only averages being provided. The app struggles to continually track sleep, most of the time only picks up 2 to 4 hrs of the sleep period. Doesn’t store my previous days data and I lose all my previous days steps and other fitness data so I’m unable to track. ## Most praised reviews (10 highest-rated) ### 5/5 — 👍🏾 *2026-08-17* So easy to use, very niche design it’s amazing ### 5/5 — Keeping me on track *2026-07-10, version 3.1.5* Never too late to start Motivational ### 5/5 — Lovely *2026-06-29, version 3.1.4* I found this watch easy to sync to my phone it does everything I need. ### 5/5 — This app is so good *2026-06-19, version 3.1.3* It really helped with my first smart watch ### 5/5 — Love it *2026-06-13, version 3.1.3* Really good ### 5/5 — Great *2026-06-07, version 3.1.3* Great ### 5/5 — Great app! *2026-05-19, version 3.1.2* Lovely watch and good app. Nothing to complain about. ### 5/5 — Helping to improve my health! *2026-05-18, version 3.1.2* The app is helping me to keep track of my walking and hiking activities. The watch keep me on track to hydrate and maintain regular movement away from desk. Just perfect for my daily routine. Thank you. ### 5/5 — I love this 😊 *2026-05-03, version 3.1.2* Great, helpful app ### 5/5 — Great. *2026-05-02, version 3.1.2* Fab app. I luv the fact I can use a colouring app+Chat CPT+ use them 4 my watch faces. And it’s idiot proof too. No issues. 😊 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*