# Rafi - Giveaway for Instagram — user reviews > 513 indexed App Store user reviews of Rafi by AppSorteos, rated 4.80/5 from 2,904 ratings. - Source: https://appshunter.io/ios/app/rafi-giveaway-for-instagram/id1565917027/reviews - App overview in markdown: https://appshunter.io/ios/app/rafi-giveaway-for-instagram/id1565917027.md - Rating breakdown: 5★ 2,718 · 4★ 72 · 3★ 20 · 2★ 15 · 1★ 79 ## What do users think of Rafi? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Intuitive interface - 💡 Convenient for giveaways **Cons** - 🐛 Technical issues (freezing, loading problems) - 💰 Expensive coins/credits - 🔒 Potential security/TOS concerns - ⚠️ Inconsistent winner selection **Commonly reported bugs** - Coins/credits disappearing after updates - Inability to record screen during giveaways **Most requested features** - Free trial option - Improved winner selection algorithm - Better transparency on coin usage ## Newest reviews (17 of 513) ### 4/5 — .. *2026-07-11* Como cancelo a opção pro? **Developer response:** Olá! No iOS, a assinatura Pro é gerenciada pela Apple: para cancelar, vá em Ajustes > sua conta (seu nome) > Assinaturas > Rafi > Cancelar assinatura. Se não aparecer ou tiver qualquer dúvida, fale com a gente pela seção de ajuda do app que te ajudamos. Valeu pela avaliação! ### 1/5 — Ужасно *2026-03-07* 500₽ списали и монет не добавили! **Developer response:** We’re sorry about this. If you paid and didn’t receive coins, that’s not expected. Please contact us and we’ll help you resolve it. ### 1/5 — Деньги списали баллов нет! *2026-03-06* Деньги списали баллы не пришли! 2 раза. Верните деньги! Может даже больш раз **Developer response:** We’re sorry to hear that. If you were charged and didn’t receive coins/credits, please contact us so we can review and assist. ### 1/5 — Не рекомендую. Обман *2026-03-03* Оплатила 199₽, деньги ушли в никуда. Не могу написать ни в поддержку, никуда… **Developer response:** Sorry about this. We want to help and make it right. Please contact us and we’ll review what happened with your purchase and access. ### 1/5 — Отзыв! *2026-02-22* Проплатила и не могу провести розыгрыш, всё время пишет, что комментарии не найдены! С поддержкой не связаться! Верните уже деньги! **Developer response:** Сожалеем, что у вас возникли проблемы. Пожалуйста, свяжитесь с нами по адресу info@wangloapps.com и подробно расскажите о проблеме, и мы сделаем всё возможное, чтобы помочь её решить. Мы ценим ваш отзыв. ### 1/5 — Обман *2026-02-19* Оплатил 699 рублей , деньги списались а на счет не поступили **Developer response:** We’re sorry. If a purchase didn’t deliver as expected, please contact us and we’ll help resolve it. ### 1/5 — Mécontente *2026-02-11* Le tirage ne s’effectue pas aléatoirement je suis très mécontente. J’ai du payer à 3 reprises et le tirage est le même. **Developer response:** Sorry for your experience. The draw is meant to be random, and you shouldn’t need to pay multiple times for the same issue. Please contact us and we’ll help. ### 1/5 — Não faz o sorteio *2025-12-20* Fica pensando pensando e não faz o sorteio . Quero o reembolso do valor que paguei , os 79,90, pois não realizou os sorteios . ### 1/5 — 詐騙軟體 *2025-12-16, version 1.4.45* 付了錢 點數不能用 後來還發現被自動綁定 7天就扣ㄧ次錢 詐騙 ### 1/5 — Недоработанная система *2025-12-03* Провела розыгрыш, приложение запись экрана не сделало, кто выиграл - потеряно, чтобы посмотреть историю - нужно купить 1 монету, 1 монету они не продают, минимум 4. Пришлось 2 раза платить… ### 1/5 — Do not purchase “coins” *2025-12-02, version 1.4.45* Spent almost $10 for it to generate the same few people for my giveaway. waste of money ### 1/5 — Ас *2025-11-29* Приложение выбирает странные аккаунты, созданные специально для розыгрышей ### 2/5 — Price *2025-11-17, version 1.4.45* I bought a 5,99€ packet with 24 coins available. Each give away costs 4-6 coins simple or pro giveaway. I open the app after 10 days for my next giveaway and the coins were gone without any actions from me. Also the app tries repeatedly to take me 5,99€ again as a standing order. There isn’t any notice that If you pay one time it’s something like a monthly payment to keep the app. I have already send an email to delete my bank details! This is really absurd. ### 4/5 — Dar de baja *2025-11-07, version 1.4.44* Buenos dias, quiero darme de baja de la app porque no tengo que hacer mas sorteos y se me ha contado un mes mas sin utilizarlo. Me podeis ayudar porfavor? Muchas gracias. ### 1/5 — Несоответствие в работе приложения *2025-11-05, version 1.4.44* Отвратительное приложение. Стояла на телефоне запись экрана и приложение отключило это и поставило свою запись, как итог приложение не записало весь розыгрыш , а записало только последние 10 секунд. Деньги впустую. ### 1/5 — Rip off *2025-10-30* You have to subscribe weekly and if you don’t renew you lose out on the token you previously purchased **Developer response:** Thank you for your feedback. Coins are linked to the active plan. If a subscription isn’t renewed, some features or balances may become inactive until reactivation. We’ll take your feedback into account as we work to improve the user experience. ### 1/5 — Muy mala la app *2025-10-17, version 1.4.44* Compré un pack me lo cobraron y nunca pude hacer el sorteo , muy mala la app ## Most critical reviews (10 lowest-rated) ### 1/5 — Roubooo *2026-08-05* tem que pagar ### 1/5 — Bad experience *2026-07-21* I paid the money for tocket but i didn’t get it also lost my money **Developer response:** Hi Karthik, we're sorry about this and we want to make it right. If a purchase was charged but you did not receive it, we can verify it and credit what you paid. Please reach out from the app's help section with your purchase details so we can look into it and sort it out for you. ### 1/5 — Charge you without your consent *2026-06-18* I downloaded this app for a couple giveaways and purchased tokens for only two uses. I finished what I needed but still had the app on my phone. Little did I know they were charging me a weekly fee for no reason. About $16 a month for 3-4 months. I tried getting a refund through the App Store and they denied me. DO NOT USE THIS APP! **Developer response:** Hi, and we're truly sorry about this. Rafi's plan renews automatically and we never want anyone charged unexpectedly. You can cancel anytime in the App Store: tap your profile photo > Subscriptions > Rafi > Cancel Subscription. About the past charges, please reach out from the app's help section so we can review your account and do our best to make this right. ### 1/5 — Péssimo *2026-06-13* Entrei no app para comprar créditos para realizar um sorteio que equivale a 16 créditos, ao finalizar a compra deu erro e após tentar novamente foi cobrado o valor 2x no meu cartão, e no app aparecia apenas créditos de 1 compra. Fui realizar o sorteio e o app não computou todos os comentários para o sorteio, usou apenas de duas pessoas. Tive problemas, com reclamações, tentei realizar o sorteio novamente e de novo não computou todos os comentários, tive que buscar por outra plataforma para realizar o sorteio, ou seja, gastei de novo. Pedi o reembolso, e nenhuma resposta, péssimo App, e péssimo suporte. **Developer response:** Oi, e sentimos muito por tudo isso, não deveria ter acontecido. Sobre a cobrança em dobro: queremos verificar e estornar ou creditar a compra duplicada. E sobre o sorteio não computar todos os comentários, isso não é o esperado e queremos investigar o que aconteceu. Por favor, fale com a gente pela seção de ajuda do app com os detalhes da compra que vamos acertar tudo o quanto antes. Lamentamos pela experiência e pela demora no suporte. ### 1/5 — Don’t purchase *2026-05-22* Purchase only if you wish to waste your money **Developer response:** Hi, thanks for your feedback. Rafi includes paid features to run giveaways, as shown on the App Store before download. If you paid and something didn’t work, please contact us and we’ll help you resolve it. ### 1/5 — Снимают деньги автоматически *2026-05-12* Не могу отменить автоматическую подписку. Ужасное приложение деньги снимают каждую неделю **Developer response:** Hi, sorry for the trouble. Subscriptions are managed through your App Store account, and you can cancel them there. If you’re still being charged after canceling, please contact us and we’ll help you review what’s going on. ### 1/5 — Pésima aplicación *2026-04-26, version 1.4.48* No agarra todos los comentarios ### 1/5 — PAYANT *2026-03-31* Ridicule tout ça pour sélectionner une personne au hasard. Passez votre chemin **Developer response:** Thank you for your review. The app includes optional paid features that allow you to apply special filters. If you have any questions about pricing, please contact us and we'll be happy to help. ### 1/5 — Ужас *2026-03-10* Верните деньги за монеты, розыгрыш не получается провести! Пишет что комментарии не найдены! **Developer response:** We apologize for the inconvenience. If the app displays the message “No comments found,” it means that the comments are not public or that the filters do not match any relevant comments. Please contact us so we can investigate the issue and help you resolve it. ### 1/5 — Списали деньги и не вернули *2026-03-08* Оплатила 4 монеты, платеж прошел, а монеты так и не начислились. Жду ответа от поддержки **Developer response:** We’re sorry to hear this. Purchases are processed by the App Store, and we want to help you get this resolved. Please contact us and we’ll review your case. ## Most praised reviews (10 highest-rated) ### 5/5 — 10/10! *2026-07-14* Easy to use and great way to select winners for a giveaway **Developer response:** Thanks so much for the 10/10! We're really glad Rafi makes picking winners easy for you. Happy giveaways! ### 5/5 — Makes it easy *2026-07-11* I tried other similar apps before and it’s never as easy as they say, but Rafi all you do is copy and paste and poof ready to pick a winner! Very good app. **Developer response:** Thanks so much, Monica! We love that Rafi makes it that easy, copy, paste, and poof, a winner. That is exactly what we aim for. Happy giveaways! ### 5/5 — The best *2026-07-04, version 1.4.51* Always love Rafi!!! so effective efficient and gives the best results. Can’t rate this happen enough. ### 5/5 — Sorteo *2025-08-10, version 1.4.42* Sorteo bienvenida ### 5/5 — Muito bom *2025-05-23* Adorei **Developer response:** Muito obrigado pelas suas palavras gentis! Ficamos muito felizes em saber que você está curtindo o aplicativo de sorteios e se divertindo. Seu feedback é muito importante para nós, e estamos ansiosos para ver os próximos sorteios incríveis que você organizará. Continue se divertindo e deixe sua criatividade fluir! ### 5/5 — Top *2025-05-01* Mto fácil **Developer response:** Ficamos muito felizes que você esteja gostando do aplicativo e achando fácil! Nossa ferramenta de sorteios foi projetada para ajudar você a organizar concursos divertidos e emocionantes com facilidade. Estamos aqui para ajudar você a criar experiências incríveis. Continue organizando e dando vida às suas visões! ### 5/5 — جده *2025-04-27, version 1.4.42* بن مصهودها ### 5/5 — Bom *2025-04-25* Bom ### 5/5 — Dúvida *2025-04-24* Gostaria de saber se eu comprar as moedas e cancelar depois, eu perco as moedas? **Developer response:** Agradecemos o seu feedback! Para mais informações sobre o seu caso específico, envie um e-mail diretamente para info@wangloapps.com e teremos prazer em ajudar! ### 5/5 — Очень крутое приложение *2025-04-18* Очень выручило в нужный момент **Developer response:** Мы так рады слышать, что наше приложение для розыгрышей помогло вам именно тогда, когда вам это было нужно! Спасибо, что поделились своим опытом — желаем вам еще многих успешных розыгрышей! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*