# Raiffeisen Bank Kosovo Mobile — user reviews > 34 indexed App Store user reviews of Raiffeisen Bank Kosovo Mobile by Raiffeisen Bank Kosovo J.S.C., rated 3.90/5 from 116 ratings. - Source: https://appshunter.io/ios/app/raiffeisen-bank-kosovo-mobile/id1479884693/reviews - App overview in markdown: https://appshunter.io/ios/app/raiffeisen-bank-kosovo-mobile/id1479884693.md - Rating breakdown: 5★ 71 · 4★ 7 · 3★ 9 · 2★ 10 · 1★ 19 ## Newest reviews (12 of 34) ### 2/5 — . *2026-06-25* It takes hours to log in and when you put your pin it takes hours again to show you your information pls fix this as soon as possible ### 2/5 — Ndreqene o bossa App punoni naj sen *2024-07-31* Hej Bank e nderuar, ndreqne more aplikacionin ne baze te feedback qe po ju japim. Nese e keni plan me majt app, ish kon mire me na ngu kapak se na kena me perdor e jo ju. Btw ndreqene ni feedback ma posht se ky komenti im dhe po ashtu ndreqne problemin me i selektu krejt sms qe te vijn ne inbox per njeher apo select all edhe na jepni mundesin me i fshi sms e jo veq archive. I kam 99+ sms ne inbox sa qe e kane hup kuptimin edhe promocionet e juaja pasi qe nuk mundemi mi kontrollu ose mi pa. Nese doni me punu naj sen i keni dy feedback njo prej meje njo prej kti ma poshte. Ky problemi qe po thom per select all edhe njeher jau kom potencu po si duket jeni tu pritu forte mu marr me to, ja spo dini me rregullu. Nese keni nevoj per foto a diqka kallxoni. ### 2/5 — Details *2024-04-03* Pagesat e kryera duhet te listohen sipas dates kur jane kryer ose te pakten te kete mundesi per sorting. ### 3/5 — Push notifications disabling *2022-12-26* Every now and then, you have to manually enable push notifications on Settings because it randomly toggles to off from time to time.... ### 3/5 — Takes forever to load *2022-07-12, version 5.0.8* Still takes forever to load,this app has to much lad and “ find out more” section won’t show anything! ### 1/5 — Barely Useable *2022-02-26* This is a great app for saving as it makes it nearly impossible to actually access your money in the first place. It’s a shoddy, backward, poorly coded and optimised app that is more user unfriendly than the actual staff in branch, which is saying something. I hate this app with every molecule of my being. ### 1/5 — Nuk rifreskohet llogaria ne Kohe *2021-12-31* Katastrof, nder aplikacionet me te dobeta bankare, duhen 5 deri ne 7 dite per tu rifreskuar gjendja aktuale e llogarise. P.sh. Ne rast se ne cilendo kartele po zeme keni 800 euro dhe bleni dicka me kartele debiti apo me kredit kartel nuk do te ndryshoj vlera e mjeteve te mbetura edhe nese ju keni shpenzuar 200 euro ne llogarine tuaj shfaqen akoma 800, e kur provon te blesh prap sepse mendon qe ke mjete thote nuk keni mjete ne dispozicioni. Asnjera banke se ka kete dobesi, ndryshojeni perndryshe klientat do te ju largohen. **Developer response:** Pershendetje Edon, Faleminderit per komentin tuaj. Ne menyre qe te trajtojme ceshtjen e adresuar nga ana e juaj na nevojiten me shume informata, andaj ju lutemi shume nese mund te na kontaktoni permes mesazhit ne platformen Raiffeisen Plus apo ne numrin e kontaktit 080050223. Faleminderit paraprakisht, banka Raiffeisen. ### 1/5 — 0 *2020-08-31* Shume app i lodht. Nivel 0. **Developer response:** Pershendetje John nea, faleminderit qe keni ndare kohen tuaj per te vleresuar aplikacionin Raiffeisen Plus. Na vjen keq per pakenaqesine e krijuar , do te vleresonim nese mund te na dergoni me shume detaje per arsyen duke na derguar email permes plus@raiffeisen-kosovo.com. Faleminderit,banka Raiffeisen ### 1/5 — Can’t activate due to a bug *2020-08-29* I’ve changed my mobile device some 2 weeks ago and I am not able of activating my account in my new phone. Whenever I touch the “Mobile” in the menu table, the app just freezes and I can not touch to scan the code. I think the whole idea of this activation is way to complicated... I hope for a fix for this. **Developer response:** Dear Dragushax, thank you for your review. We are sorry to hear you had such experience, but we really appreciate you bringing this issue to our attention. In case this problem persists, we would kindly ask you to contact us via email address: plus@raiffeisen-kosovo.com and our Plus Team would be happy to help right away. Best Regards, Raiffeisen Bank ### 1/5 — Can’t filter payments at all *2020-01-25* Well, this app is quite dissapointing overall. The only good thing about it is the easy way to login, but once you get in the app, oh boy! I am trying to filter payments and filters keep resetting and no matter how many options I tried, I wasn’t able to get results over the payments. Any kind of results. So annoying. ### 3/5 — Tab-i Mobile e blokon *2019-12-15* Kur te prek tab-in Mobile (iPhone) e pasi te prek cilindo prej opcioneve e bllokon komplet aplikacionin. Duhet Force Quit mandej. Pervec kesaj tjerat mire punojne. **Developer response:** Pershendetje Drilons, faleminderit per kohen e ndare per te adresuar komentin dhe vleresimin tuaj per aplikacionin Raiffeisen Plus. Ne e kemi parasysh kete pengese teknike dhe do te perkujdesemi qe sa me shpejte te evitohet per te lehtesuar pervojen tuaj gjate shfrytezimit te mobile aplikacionit. Faelminderit, Banka Raiffeisen ### 1/5 — Crash while starting *2019-12-06* Application keeps crashing on initialization and won’t start. All it can show is the loading animation, then the crash happens. **Developer response:** Dear Ndriqim, Thank you for taking your time to review Raiffeisen Plus application. We would be happy to help you regarding this issue therefore we kindly ask you to contact us via customer.service@raiffeisen-kosovo.com and our Customer Care will assist immediately. Thank you, Raiffeisen Bank ## Most critical reviews (10 lowest-rated) ### 1/5 — App *2026-08-04* Shum be jeni te lodht po hjekni ata programera gjeni do ma te hajrit e bone ni aplikacion qysh duhet se marre **Developer response:** Pershendetje FitKos, faleminderit per vleresimin tuaj. Ju njoftojme se se shpejti do te perfshihen njoftimet (notifications) permes aplikacionit ne menyre qe te lehtesojme pervojen tuaj gjate shfrytezimit te ketij sherbimi dhe te jeni te informuar per transaksionet tuaja ne cdo kohe. Gjithashtu, jemi duke punuar ne pershtatje te dizjanit te ri per te permbushur kerkesat e klienteve tane. Gjithsesi, rekomandimet dhe komentet tuaja jane te mireseardhura ne cdo kohe ku ju mund te na kontaktoni permes email adreses plus@raiffeisen-kosovo.com apo kanaleve te tjera te komunikimit. Faleminderit,banka Raiffeisen ### 1/5 — Credit card pay error *2026-07-01* Doesn’t let you pay your credit card ### 1/5 — App katastrofal *2026-05-26* Tmerr qfar appi i dobt , qe sot me kriju e kisha kriju 100 her 1 app mat mir se ky , se meritoni as gjys ylli , kaq Aplikacion i dobt osht . ### 1/5 — App i dobet *2026-01-06* Pasqyrat mujore fshihen nga APP dhe kjo nuk eshte transparente. ### 1/5 — Mega buggy (Business Account) *2025-09-30* Supper buggy app, just to mention a few: 1. When going to the “Card” section the app simply crashes. 2. Error cases usually show up as just an “Error” with some code that mean nothing to us the end users. They have to be more descriptive. 3. FaceID login method eventually goes on an infinite loop and even force closing the app doesn’t help unless the whole app is re-installed or the local data is flashed ### 1/5 — Worst e-banking ever *2025-08-24* Aplikacioni ma i keq i bankave najhere!!! qdo pages qe e boni nuk jep details ku u bo pagesa veq te tregon qe u bo ni transaksion me ni shume te pareve. Kur te boni pagesa nuk dalin te historia menihere po mas 2-3 ditve. Kur te bon naj pages veq te vjen ni njoftim pagesa me shume 20€ u krye me sukses edhe kurfar detaji tjeter. ### 1/5 — Dobt dobt *2023-12-18* Katastrof app me te dobt nuk gjen ### 1/5 — 👎 *2023-10-06* Can't even log in anymore after new update ### 1/5 — to many Error *2023-05-28* New update of App have to much Error and its not working for 2 days i think u need to fix bug and Error ### 1/5 — Definicion i fjales ‚Mjerim‘ *2023-05-26* Nuk e di se qysh mundet me kan nje app kaq jo responsiv, ka komponenta te ngjashme ne disa butona te cilat edhe ashtu nuk te ndihmojne kurgjo , thjeshte veq gjendjen aktuale munesh me pa, as nuk ka raport te shpenzimeve se paku ne kohet e fundit. Nuk ka kurgjo funksionale shume e thjeshte. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app! *2024-10-15* I lehte per tu perdorur, casje e shpejte ne sherbimet kryesore te bankes, pa marre parasyshe kohen dhe vendin ku ndodhem! ### 5/5 — Best Mobile Banking App *2023-10-31* Great job with the new re-design! Keep up the good work! ### 5/5 — App *2020-07-29* Kish qene mire me bo ni design si app i qekies shum ma modern edhe me dark mode plus qka osht ma e randsishmja notifications duhet gjithqysh, e mos mi detyru klientet mu kyq me qindra her me kontrollu a u kry transaksioni. **Developer response:** Pershendetje FitKos, faleminderit per vleresimin tuaj. Ju njoftojme se se shpejti do te perfshihen njoftimet (notifications) permes aplikacionit ne menyre qe te lehtesojme pervojen tuaj gjate shfrytezimit te ketij sherbimi dhe te jeni te informuar per transaksionet tuaja ne cdo kohe. Gjithashtu, jemi duke punuar ne pershtatje te dizjanit te ri per te permbushur kerkesat e klienteve tane. Gjithsesi, rekomandimet dhe komentet tuaja jane te mireseardhura ne cdo kohe ku ju mund te na kontaktoni permes email adreses plus@raiffeisen-kosovo.com apo kanaleve te tjera te komunikimit. Faleminderit,banka Raiffeisen ### 5/5 — Bank *2020-05-14* Very easy to use, and useful app ### 5/5 — Excellent app. *2020-05-02* Interacting with my Bank never been easier. ### 5/5 — 🌟🌟🌟🌟🌟 *2020-05-01* The best banking app👏 ### 5/5 — Great App! *2020-05-01* Great User Interface and easy to find everything. Sending money is easy, payments and everything. Face ID feature and Photo pay saved my life! 😊 ### 5/5 — 👍🏻 *2020-05-01* Very easy to use, great design ### 4/5 — Bug te Aktivizo Mobile *2019-10-25* Ka bug te butoni Aktivizo Mobile me QR Code, nuk hapet! ### 4/5 — Applikacioni *2019-10-24* Nuk eshte duke funksionu tabi mobile nuk jam me gjendje te skanoj QR cod in **Developer response:** Pershendetje L_veseli, Faleminderit per kohen e ndare per te adresuar komentin dhe vleresimin tuaj per aplikacionin Raiffeisen Plus. Na lejoni te ju njoftojme se problemi me funksionet brenda TAB-it mobile, respektivisht casjes permes QR code eshte duke u trajtuar nga banka dhe shume shpejte do te rregullohet. Faleminderit per mirekuptim, Banka Raiffeisen --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*