# RAIL Magazine — user reviews

> 46 indexed App Store user reviews of RAIL Magazine by Bauer Media (Publishing), rated 4.80/5 from 30 ratings.

- Source: https://appshunter.io/ios/app/rail-magazine/id592764235/reviews
- App overview in markdown: https://appshunter.io/ios/app/rail-magazine/id592764235.md
- Rating breakdown: 5★ 25 · 4★ 5 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (10 of 46)

### 3/5 — Not a shoddy app

*2026-01-16*

Very hard to open a downloaded magazine, unless the app has access to the internet.  Very annoying when out of WiFi/mobile coverage.  The darn thing has been paid.  Other magazines from different media groups don’t have such petty restrictions.

They only require access to download.

The digital version, as opposed the magazine version on the app is often very, very late.  Much easier to read the digital version on the phone than the magazine version.

Basically, like the railways in Britain, mostly shoddy with a poor service.

### 2/5 — Clunky

*2025-05-23*

The app is rather difficult to navigate and because it doesn’t remember you’re logged in, you have to remember which edition and page you were last at. Very frustrating. 
The browser version was always my savour but now that’s gone. 
I won’t be renewing the digital subscription

**Developer response:** Hi Jcfhdegv, thank you for your feedback. Your comments are important to us, and we’re continuously working to improve the app. Please feel free to reach out to us at appsupport_uk@bauermedia.com if you’d like to share more details or need assistance.

### 4/5 — Subscription button doesn’t work - IPad

*2023-04-06*

This morning tried to subscribe from iPad app - ‘failed due to too many redirects’ after allowing to share my email with you.

**Developer response:** Hi Hadrian, Thanks for letting us know. We are sorry this has happened. Please contact us at appsupport_uk@bauermedia.com or send us a message out of the feedback of the app. We can help work out access for you so that you can start reading soon. Hope to hear from you. Kind regards

### 2/5 — Poor app for high price

*2021-06-04*

The news feed doesn’t load on opening the app and endless attempts to login fail, still no solution

**Developer response:** Hi nfzuk, we're very sorry for any discontent caused by our app. Our customer support would be happy to help you. To contact us you may use the contact formular in the app or just send an email to: appsupport_uk@bauermedia.com Kind regards

### 2/5 — What’s gone wrong

*2018-12-13*

Normally an excellent app and magazine but just crashes constantly today. Please give it back to us as soon as possible.

### 2/5 — App isn’t good.

*2018-12-04*

Having to sign in and out. Plus it tells me to change password every time. Much prefer the website or buying a proper rail magazine instead from WHSmiths.

### 4/5 — Good

*2018-11-30, version 8.0*

But not great

### 5/5 — Brilliant

*2017-01-04, version 6.0*

Superb content and comment

### 5/5 — Fred Rogers

*2016-03-23, version 5.14*

Excellent magazine everything I need to know about the current state of the Railways. Nigel Harris and his team do an excellent job.

### 5/5 — Pete

*2016-03-09, version 5.14*

The news is informative and the features interesting and both are well written. Good value for money a must for railway enthusiasts.

## Most critical reviews (10 lowest-rated)

### 1/5 — Utter rubbish

*2026-03-18*

Never been able to access for more than a few days before getting stuck in an unsuccessful cycle of being asked to enter and reset passwords. This is despite several calls to the contact centre. No chance I will be renewing subscription.

### 1/5 — Waste of time and money

*2026-03-08*

The app does not work as the ‘digital view’ version is frequently unavailable. Customer service are unhelpful.

### 1/5 — Pay pay pay

*2025-10-12*

Why does it not state on the app information before you download that you need to subscribe at £4.99 per month before you download, install then try to use the app. 
Deleted as a waste of time. 
If had been told was pay pay pay I would not have downloaded it.

### 1/5 — Major Problems

*2025-10-07*

I have had many problems with this service. Had the app already as had a subscription 2 years ago. Unable to get my OLD access to previous purchases. The online version of the magazines are not resilient enough. Paper is still in my possession and control, unlike digital.. 
Need to lock my purchases into an account safely and kept for many years; not months etc.

### 1/5 — Don’t like the format

*2023-10-12*

Why can’t I see the magazine in a digital format of the hard copy rather than these separate stories

### 1/5 — Software doesn’t work

*2023-10-02, version 9.8*

The online magazine doesn’t open.  It’s a real pity as it is an excellent, authoritative publication.

### 1/5 — App doesn’t work at all

*2021-02-14*

Subscribed and downloaded the latest issue, read a few pages before heading off to do other things. The content of the magazine looks great, but when I tried to get in a second time and the app just opens to a blank white screen with a small Rail Magazine icon in the middle, but is completely unresponsive. Will give it a day to set itself out, then if no luck will cancel my subscription.

**Developer response:** Hi cckvvj, thank you for taking the time to leave your feedback. We regret that you have technical problems with the app. Our customer service would be happy to help you. To contact us, you may use the contact formular in the app or just send an email to: appsupport_uk@bauermedia.com Kind regards

### 1/5 — Unable to see my subscription

*2020-06-24*

I paid for an annual subscription to Rail magazine but after reading 2 issues I was unable to read any more of them
I’ve no idea why and technical support has been no help
I’m left having paid for something I can’t use
Very disappointed

**Developer response:** hi K Welborn, we are really sorry that you have such serious problems. Please write to us again at the email address appsupport_uk@bauermedia.com. We will look into it and find a solution for you. Kind regards

### 1/5 — Downloads onto devices running iOS10

*2020-04-10*

Contrary to the developers’ helpful notes, the new release does download itself onto devices running iOS 10 - then promptly fails to function, meaning no downloads old or new. Please correct this. (Rating is for the application, not the magazine).

### 1/5 — Was good

*2017-08-04*

Updated the app last night and now it repeatedly crashes on my iPad and I can't get past the contents page. 
Fix please!

## Most praised reviews (10 highest-rated)

### 5/5 — Great Magazine

*2024-11-16*

Keeps me up to date with all that’s happening on the railway network.

**Developer response:** Hello, thank you so much for your kind words! We really appreciate your positive review and it's nice to have you as a customer.

### 5/5 — RAIL

*2021-11-24, version 9.3*

Great. Reader for many years. JAMES S LYON

### 5/5 — Trains trains

*2021-09-11*

PUT ALL THEM ALL THE Trainz in this like all the all them locomotives in this from the earth just for me?!

### 5/5 — My Latest Rail News

*2020-05-16, version 9.0*

This is a really great app that seems to work quite well. It’s relatively easy to navigate and is good for just buying a magazine on the odd occasion. As always, the publication’s are great and really informative.

### 5/5 — Why not PC?

*2020-04-25*

I have attempted to read the magazines on my cell phone but the print is too small for me to more than read headlines and scan pictures. I have a TV screen for my laptop but there is no option to download the magazines for the PC. Does anyone have a solution?

Colin Smith
Sun City, AZ, USA

### 5/5 — KEEP IT SIMPLE.....

*2019-06-29*

Too many magazines try to add unnecessary interactivity in their publications these days which bulks up file size. This is one of them. Would much rather have a plain old .pdf file that takes up little space in comparison. The publication itself is great of course.

### 5/5 — Keith Partlow

*2018-12-06*

Excellent reports and very informative and up to date information.

### 5/5 — Flaky App

*2018-11-27*

I find this app a nightmare, I’m forever having to sign in and sign out and request new passwords just to get it working - pain full- 5 * was an error!

### 5/5 — News

*2018-11-26*

All the latest news for the rail industry look forward to the magazine every fortnight ⭐️⭐️⭐️⭐️⭐️

### 5/5 — Great app

*2017-04-10, version 6.0*

Magazine looks clear, can zoom in and flick pages like a real magazine. Plus can keep the copies saved.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
