# Rail Monsters: Train Tickets — user reviews > 21 indexed App Store user reviews of Rail Monsters by Nexa Nova Technologies LTD, rated 4.30/5 from 93 ratings. - Source: https://appshunter.io/ios/app/rail-monsters-train-tickets/id6472889448/reviews - App overview in markdown: https://appshunter.io/ios/app/rail-monsters-train-tickets/id6472889448.md - Rating breakdown: 5★ 68 · 4★ 11 · 3★ 1 · 2★ 0 · 1★ 13 ## Newest reviews (2 of 21) ### 5/5 — Удобное приложение! *2024-10-01, version 1.3* I had an issue with my tickets, and the support team, especially Angelina, was incredible. Fixed everything quickly with no hassle. ### 5/5 — Top for Saudi Arabia train booking *2024-09-20, version 1.3* Used the app to buy a ticket from Makkah to Madina (Haramain Train). The process was super fast and simple. Will definitely use again. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horribly Over Priced Tickets in Japan *2026-07-05, version 1.16* This app charges almost double for train prices in Japan, and generally makes it more difficult to use. Do not recommend. ### 1/5 — Double priced *2026-06-28, version 1.16* Tickets were double the price relative to the official train website. No added value in my case. Regretted and asked for cancellation immediately but cancellation fee was half the price. ### 1/5 — “Winner: global recognition award” for resellers. *2026-06-24, version 1.16* With gold laurels to seem official. Hiroshima to Tokyo: (per chatGPT) Even if the direct fare were $430: * Extra paid: $196 * Markup: 46% So you likely paid about 45–60% above direct JR pricing. The painful part is the cancellation fee: * Keep tickets: $626 * Cancel: lose $250 * Rebuy direct (~$400) Total cost if you cancel and rebuy: * $250 + $400 = $650 So canceling probably costs more than keeping them. Problem was tapped on a pop up and lead to this site. Like those hawkers I. Tourist areas: got flashed… by ease (which is worth something but not double the price( ### 1/5 — Scam for people who don’t know railway official website and price *2026-05-14, version 1.16* Use it if you want to pay double or triple price for a secondhand ticket. ### 1/5 — Scammers *2025-09-27, version 1.11* Do not ever download this app nor buy anything from this scale of a company not even a shoe string. They charge double of what tickets normally cost had you ordered from the direct vendor or an alternative site. Always always check the price of the ticket and compare with these conmen. And the icing on the cake is their cancellation fee is half of your transactional cost. Essentially they’re purchasing tickets you and I can purchase at that very moment and then sticking the cost of the ticket on the total cost. It’s one thing if the tickets were sold out but no they sell goods you can I can buy and then resell that for the double the cost. They definitely put the monster in rail monsters ### 1/5 — An absolute scam. *2025-08-17, version 1.10* Will charge you insane amounts of money to modify a ticket that’s free to do at the actual ticket counters. Need to figure out a business model that’s not built on extorting people of money if they make mistakes booking a train. ### 1/5 — They truly are monsters! *2025-08-02, version 1.10* You are way better off buying from the website. It’s a mistake I’ve made over and over again without thinking, but never again. No refund policy. ### 1/5 — Double the price *2025-07-25, version 1.10* This app sells tickets almost double the price from the tickets official website. And its refund policy is like robbing you. ### 1/5 — It’s a trap, at least for Japan Shinkansen. *2025-07-24, version 1.10* No customer service at all. ### 5/5 — Tickets on time as promised *2026-07-11, version 1.16* Bought the tickets three months in advance. As promised the tickets were issued to me exactly as promised one month before travel date ## Most praised reviews (9 highest-rated) ### 5/5 — Ezra *2026-07-08, version 1.16* Positive ### 5/5 — So easy to get tickets *2026-06-29, version 1.16* Best site in simplicity and straightforward to get tickets. Great job ### 5/5 — American Newbie 👍 *2026-06-29, version 1.16* Very clear to make decisions and get the ticket booked fast and worked with my American CC.. great service! ### 5/5 — Super App *2026-05-04, version 1.15* Great design and functionality ### 5/5 — Great *2026-05-04, version 1.15* Great app ### 5/5 — Very easy *2026-03-23, version 1.14* Easy to use ### 5/5 — great! *2025-11-24, version 1.12* perfect support service for me, love you guys❤️❤️❤️ ### 5/5 — Super app pour les billets au Japon *2025-10-08, version 1.11* Nous avons utilise l’application pour acheter les billets au Japon et c’est au top, billets direct. Merci ! ### 5/5 — Thanks) *2024-10-01, version 1.3* Super convenient for booking train tickets in Japan. I’ll never go back to booking directly with rail companies after using this. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*