# Rail Runner — Buy tickets, check times.

> Commuter rail ticketing and schedule app for Central New Mexico. (iPhone/iPad app by Rio Metro Regional Transit District.)

- Source: https://appshunter.io/ios/app/rail-runner/id6472059317 (this page in markdown: same URL + `.md`)
- Developer: [Rio Metro Regional Transit District](https://appshunter.io/developer/1716567206)
- Category: Travel
- Price: Free
- Rating: 2.15/5 from 13 App Store ratings · 12 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 65 MB
- Languages: Catalan, Dutch, English, French, German, Greek, Italian, Japanese, Romanian, Spanish
- Released: 2024-04-09
- Data updated: 2026-07-06
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/rail-runner/id6472059317/reviews.md

## What is Rail Runner?

The New Mexico Rail Runner Express provides train service seven days a week to key destinations throughout Central New Mexico including Santa Fe, Santo Domingo Pueblo, Bernalillo, Albuquerque, Isleta Pueblo, Los Lunas, and Belen. The Rail Runner App allows quick access to purchase tickets when you're on the go.                                                                                                       See your tickets in your electronic wallet
View your purchase history
Check the Weekday, Saturday and Sunday schedules
Receive rider alerts
Create a trip plan
Never misplace your ticket again
Take the ticket with you when you upgrade your phone.
Purchases tickets with a debit or credit card (except American Express).
Tickets are available for immediate activation and use.

## Key features

- Purchase train tickets on the go
- Access electronic tickets
- View purchase history
- Check weekday, Saturday, and Sunday schedules
- Receive rider alerts
- Create trip plans

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/rail-runner/id6472059317/reviews.md

### 1/5 — Awful App

*2025-10-24*

This app does not work! I have tried to look at the schedule and buy a pass without any luck.

### 1/5 — App glitch

*2025-10-20*

Purchased ticket on the app had an error that it couldn’t go through but it charged my CC. Customer service advised to “add funds” to account then purchase ticket, which worked. Also, I learned that it’s better to have an account rather than purchasing without out one just in case you need to call and speak with customer service.

### 1/5 — Broken

*2025-08-25*

Tried to buy a ticket on the app, it doesn’t work, tried to buy a ticket on their website, it doesn’t work. Why even have an app if neither platform works. Just buy tickets on the train. I’ve never even taken this train but it must be easier than trying to buy them digitally.

### 5/5 — New App seems to work fine.

*2025-07-31*

Took a day trip from ABQ to SF. Downloaded it, paid for the day pass with Apple Pay all in about 3 minutes. Will use it on the buses in SF for the rest of the day.  App does what it’s supposed to do.

### 2/5 — Are online desktop ticket purchases gone?

*2025-02-26*

I don’t like that now I HAVE to download the app to buy a ticket online. What if someone goes to the library and needs to print it out or something? It just seems not accessible for all. And it doesn’t have the cashapp option.

### 5/5 — Worked for me

*2024-11-01*

I made an account first and the was able to bit tix with Apple Pay and view them through the app

### 1/5 — Just plain terrible

*2024-09-28*

The previous app was much better!  Wonder what the heck happened?  The RailRunner is wonderful, the crew and being on time are second to none.

This app is so weird and cumbersome.  Whomever created it, needs a new job elsewhere!

### 3/5 — Not bad, could use some improvement

*2024-09-10*

Not a bad new app for the train. I like the purchasing process, and I appreciate the fact that tickets can be purchased via ApplePay. The schedule section is where this app falls flat. This feature should be right on the app. I don't like the fact that it takes me to the website just to see a small schedule. Overall, however, I like this app better than the old Rio ticketing app, and I hope to see this new app get refined. It has a lot of potential.

### 1/5 — Not helpful in purchasing of tickets

*2024-09-04*

The app has no features in it to make sure you purchase the correct ticket, I had purchased a reduced fare ticket think it was the regular monthly pass. When the ticket attendant came by she asked for a student id for the ticket which I did not have because there isn’t anything information about what ticket you need to buy.

### 1/5 — Purchased tickets do not register in ticket wallet

*2024-08-19*

When you buy tickets they don’t show in the app. You can still use them by showing the email receipt.

## Frequently asked questions about Rail Runner

### Does Rail Runner have ads?

Yes, Rail Runner contains advertisements. This is typical for free transit applications that offer ticketing and scheduling services.

### What is the rating for Rail Runner?

Rail Runner has a rating of 2.2 stars based on 13 user ratings. This indicates a mixed reception from its user base.

### What devices does Rail Runner support?

Rail Runner is available for iPhone and iPod devices. It is designed for Apple's mobile operating systems.

### What is the age rating for Rail Runner?

Rail Runner has an age rating of 17+. This is likely due to the nature of financial transactions and potential content within the app.

### When was Rail Runner last updated?

The latest version of Rail Runner was updated on March 5, 2025. This suggests the app is actively maintained by the developer.

### Can I buy tickets with American Express on Rail Runner?

No, Rail Runner does not accept American Express for ticket purchases. You can use other debit or credit cards.

### Are Rail Runner tickets available for immediate use?

Yes, tickets purchased through the Rail Runner app are available for immediate activation and use after purchase.

### How do I get help if I have issues with Rail Runner?

While specific support channels are not detailed, users can typically find contact information for the Rio Metro Regional Transit District within the app or on their official website for assistance.

## Version history (last 2 releases)

### 7.8.29 — 2025-03-05

This version contains several under-the-hood improvements for future releases.

### 7.8.19 — 2024-04-09

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*