# RainSoft® REMIND

> Control and monitor RainSoft EC5 WiFi water conditioners remotely. (iPhone/iPad app by Pentair, Inc..)

- Source: https://appshunter.io/ios/app/rainsoft-remind/id945457727 (this page in markdown: same URL + `.md`)
- Developer: [Pentair, Inc.](https://appshunter.io/developer/528391851)
- Category: Business
- Price: Free
- Rating: 1.90/5 from 29 App Store ratings · 123 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 111 MB
- Languages: American English
- Released: 2015-06-15
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rainsoft-remind/id945457727/reviews.md

## What is RainSoft® REMIND?

RainSoft customers can view settings, system status, and set alarms for RainSoft's EC5 WiFi series of water conditioners.

## Key features

- View system status
- Adjust settings
- Set alarms
- EC5 WiFi series compatible
- Remote monitoring

## What do users think of RainSoft® REMIND?

Overall sentiment: negative

**Pros**

- 💧 Water softening system works well
- 📊 Provides useful system data when connected
- 🔔 Salt level and regeneration notifications
- 📱 Convenient remote monitoring capability
- ✅ Recent updates improved stability (2023+)

**Cons**

- 🐛 Constant disconnection issues
- 📡 WiFi connectivity problems
- ⏳ Frequent 'registering account' stuck state
- 🔄 Difficult reconnection process
- ❌ Unreliable after power outages
- 📵 5GHz network incompatibility
- 🔐 Password reset functionality broken
- 💻 Outdated and clunky user interface
- ⚠️ Poor customer support responsiveness
- 🚫 App crashes and freezes frequently
- 📉 Inconsistent data display
- 🎯 Misleading marketing vs actual functionality

**Commonly reported bugs**

- App won't connect to EC5 system
- Constant disconnections from WiFi
- App freezes on initial load screen
- Stuck on 'registering account' indefinitely
- Password reset button non-functional
- Login failures
- White screen display
- Incorrect salt level readings
- Vacation mode toggle not working
- Data not syncing between app and system
- App crashes after updates
- System shows disconnected during regeneration
- Back button buried under status bar (iPhone)
- Reconnection fails after power loss
- Metric system display shows too many decimal places

**Most requested features**

- 5GHz WiFi network support
- Remote hardness adjustment capability
- Real-time water usage ticker
- Remote regeneration triggering
- Bluetooth connectivity option
- Better UI/UX design
- Clearer setup instructions
- Integration with smart home platforms (HomeKit)
- Improved notification system
- Ability to detect and distinguish multiple systems
- Wired connection option
- Dark mode
- Advanced analytics dashboard

## Recent user reviews (10 of 123)

All indexed reviews: https://appshunter.io/ios/app/rainsoft-remind/id945457727/reviews.md

### 1/5 — It sucks when it works

*2026-08-30, version 3.0.14*

The app sucks when it was working but now the app is not even working. I won’t buy rainsoft ever again. Not recommended!

### 1/5 — Really bad app

*2026-08-24, version 3.0.14*

Doesn’t allow me to create the account it says there an error on the zip code

### 1/5 — Terrible App

*2026-07-21, version 3.0.14*

Got kicked off the wifi and everytime I try to reconnect the mobile app option automatically jumps to off! This app is worthless!!!

### 1/5 — System disconnected

*2026-06-08, version 3.0.14*

Keep getting disconnected from network after every week

### 3/5 — App stopped working

*2026-05-27, version 3.0.14*

Have been using this app for a couple of years of years and it has been great.  A few days ago it stopped working.  The app will no longer load/open.  I have reinstalled the app twice now and still nothing.

### 1/5 — Barely works

*2026-05-22, version 3.0.14*

This app is barely usable. Currently, the app won’t even load the login screen. When it does, it may or may not connect to the device. It’s 2026, can we have an app that works and monitors our systems?

### 1/5 — Constant issues

*2026-05-07, version 3.0.14*

I can never fully see my entire app, I’ve tried numerous things to get my app to work properly and it’s only just a terrible app

### 5/5 — I had my unit for six years now it does not connect at all through the app

*2026-05-05, version 3.0.14*

I just had brand new rain so if you need install everything is on from the mobile app to the Wi-Fi setting are you trying to go to device manager put in everything I need to do with the Wi-Fi password and it says not ready it’s been saying that for two weeks now can somebody help me with this
Thanks in advance

### 1/5 — Just plain horrible

*2025-10-12, version 3.0.14*

Won’t connect to softer, constantly freezes, it’s a trash app. You’d think with how much the systems cost we’d have a better app. Just plain horrible.

### 1/5 — Poor app

*2025-09-28, version 3.0.14*

The app doesn't connect my device to the wifi so I can run it from my phone... I have to manually start a regen.

## Frequently asked questions about RainSoft® REMIND

### What does the RainSoft REMIND app do?

This app allows RainSoft customers to remotely view the settings and system status of their EC5 WiFi series water conditioners. It also enables users to set custom alarms for important notifications.

### What are the key features of this app?

Key features include the ability to view your water conditioner's current settings and system status. You can also set personalized alarms to receive timely notifications about your system's performance.

### Is this app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned.

### What devices is this app compatible with?

This application is specifically designed for RainSoft's EC5 WiFi series of water conditioners. It allows for remote control and monitoring of these particular models.

### Who is this app intended for?

The app is intended for existing customers who own a RainSoft EC5 WiFi series water conditioner. It provides a convenient way to manage and monitor their water treatment system from a smartphone.

## Version history (last 5 releases)

### 3.0.14 — 2025-09-08

Added Wi-Fi signal stength

### 3.0.13 — 2025-05-22

Bug fixes and improvement

### 3.0.12 — 2024-11-12

Bug fixes and improvement

### 3.0.11 — 2024-10-29

Privacy and Location services update

### 3.0.9 — 2024-03-06

Email contact update and bug fixes

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## More apps by Pentair, Inc.

- [Pentair Pool](https://appshunter.io/ios/app/pentair-pool/id1448665466)
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All apps by Pentair, Inc.: https://appshunter.io/developer/528391851

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*