# RaiPlay — user reviews > 255 indexed App Store user reviews of RaiPlay by RAI - Radio Televisione Italiana S.p.A., rated 2.30/5 from 200 ratings. - Source: https://appshunter.io/ios/app/raiplay/id501323740/reviews - App overview in markdown: https://appshunter.io/ios/app/raiplay/id501323740.md - Rating breakdown: 5★ 46 · 4★ 12 · 3★ 11 · 2★ 15 · 1★ 116 ## What do users think of RaiPlay? Overall sentiment: negative **Pros** - 🇮🇹 Good app for watching Italian TV - 🇺🇸 Allows Italians abroad to access content - 🎥 Excellent content selection **Cons** - 🐛 Frequent crashes and freezing issues - 🔌 Unreliable streaming, constant buffering - 📍 Limited availability outside of Italy - 🤖 Poor user interface and navigation - 🔒 Difficult login and account management **Commonly reported bugs** - Playback issues, videos not loading properly - App crashing on launch or during use - Disappearing downloaded content - Inconsistent behavior across platforms **Most requested features** - Offline viewing and download capabilities - Improved content availability for users abroad - Better organization of on-demand content - Support for external device controls (e.g. AirPlay) ## Newest reviews (15 of 255) ### 1/5 — user interface problems to no end *2025-10-12* This app was clearly written with some cross-platform API, which in itself is bad practice. But the developers didn't even make an effort in trying to make the user interface usable on an iPhone. No standard shortcuts work. No gestures work the way they're supposed to work on an iPhone. external controls such as AirPods are broken. For a broadcasting institution of the size and budget of RAI to publish an app that could have been written by a student for an undergrad software project, is an embarrassment. And it has never improved over the years. Since RAI decided years ago to commission a cross-platform API app, it's been a disgraceful result. ### 1/5 — Follows Italian businesses rules *2025-08-19, version 6.1.9* Off on Wednesday afternoon, closed on Sunday, strike every other day ### 1/5 — Impossible de regarder *2025-06-09* C’est vraiment très dommage j’étais tout content d’installer l’appli en me disant que j’allais enfin pouvoir accéder aux programmes italiens. En fait, impossible de regarder c’est bloqué. Je ne comprends vraiment pas pourquoi… ça serait tellement intéressant en termes de culture, d’apprentissage de la langue et d’accès aux contenus… ### 1/5 — We want a refund *2025-03-15, version 6.1.4* We need our money back and we wanted a refund for spoiling our children ### 1/5 — Doesn’t work *2025-03-06* Don’t bother downloading it literally does not work at all made me sign up for nothing kmt. ### 1/5 — Bug sur buggy *2025-02-22* C’est la troisième fois que je le désinstalle et que je le réinstalle, car impossible que l’application s’ouvre c’est quoi ce bug ? ### 1/5 — SOLO LA RAI…..!!! *2024-11-22, version 6.1.0* Com’è possibile che la RAI non si possa vedere dell’Inghilterra? Siamo nel 2024, posso vedere tutte le televisioni del mondo tramite app ma non la RAI…. Deprimente…. ### 1/5 — Buffering problems *2024-11-05* Too many buffering problems. Also download does not work. It’s been years now and always the same problems… ### 1/5 — Quatsch *2024-10-26* Fast alle Programme sind im Ausland gesperrt. nutzlose App ### 1/5 — Não deu certo. *2024-08-04* Fiz o cadastro, liberei o acesso ao “X” e nada aconteceu. Perdi tempo atoa. Não funciona. ### 1/5 — Olimpiadi *2024-07-28* Ma le Olimpiadi non dovevano essere in chiaro per gli italiani all’estero? Mi esce il solito messaggio “spiacenti Rai detiene i diritti per lo streaming esclusivamente per conessioni dall’Italia”. ### 1/5 — Totally useless outside Italy *2024-06-15, version 6.0.7* Totally useless outside Italy ### 1/5 — Inutile *2024-06-15, version 6.0.7* Utile come una ruota bucata e per vedere senza interruzione solamente la programmazione Trash di Sanremo. - Non funziona - Si blocca di continuo - soldi dei contribuenti buttati ### 1/5 — Most unstable app I've ever had *2024-06-05* Very unstable app. It keeps freezing while shows are being cast, it gets constantly stuck, very often it doesn't work with chrome cast, or if it works, when you disconnect it from Chromecast it won't pick up from where you left and it will make you start all over again. Slow to load. There are days and weeks when you can’t use it at all. Very annoying. Worst app ever and it’s embarrassing. Technical support do not even bother replying to your messages. Ridiculous. ### 2/5 — Estero *2024-05-15* Se funzionasse all’Estero sarebbe stato troppo bello per essere vero ## Most critical reviews (10 lowest-rated) ### 1/5 — Lies about World Cup games *2026-07-03* Picture says World Cup but it’s not showing on any channel. ### 1/5 — Awful app *2026-07-01* I’ve never seen such an unstable app. The number of times it doesn’t work (it won’t open or it would get stuck, both with Wi-Fi and data) is higher than the number of times it actually works. Whenever you contact the customer service to share feedback or report issues, they completely and consistently ignore you. It’s hopeless. ### 1/5 — Non funziona. *2026-06-20* Non funziona. ### 1/5 — Nul nul nullissime *2026-06-04* Rien ne fonctionne. J’ai le wifi fibre très performante et ça charge depuis 10 minutes. Impossible de regarder un épisode ou autre. Zéro étoiles ### 1/5 — It’s soooo freaking horrible. Designed by teenagers *2026-02-22, version 8.1.1* Give ai a try, it’ll do a better job in 0 shots ### 1/5 — Awful App *2026-02-12* Due to the constant buffering, even on a fast 1Gbps connection, it’s almost impossible to watch anything on this app. Total incompetence from RAI ### 1/5 — Ma perché avete tolto la domenica sportiva? *2026-01-12, version 8.0.7* Era l’unica cosa che guardavo on demand, magari il giorno dopo perché non sempre riesco a seguire la diretta? Per cortesia, rimettete il titolo a disposizione nel contenuti on demanda come era prima. ### 1/5 — Worst streaming app *2025-11-16* Its just an horrible app to use. Cant watch a tennis match without bugging at every single game. It just keeps freezing, loading, and then displaying an error message. Such a shame when you are the only channel with the free broadcasting rights. ### 1/5 — Bad streaming app *2025-11-08* The content is excellent, but the app is frustrating to use. Playback often restarts from the beginning when pausing or skipping, and it frequently gets stuck. It is almost unusable unless you watch without touching the remote. ### 1/5 — Scifo *2025-10-14* The app is terrible for buffering and cutting out. I like to watch Italian teams play sport but it is at time, unwatchable. U less the adverts are on and it works perfectly. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent App *2026-08-02* Best app for learning Italian while watching tv. ### 5/5 — Haters will hate *2026-07-05* Funktioniert einwandfrei, verstehe die schlechten Rezensionen nicht, wenn aus lizenzrechtlichen Gründen Inhalte nicht gesehen werden können hat die App keine Schuld. Für wagemutige ist die Möglichkeit eines VPN gegeben. ### 5/5 — Super *2025-10-18* Funktioniert einwandfrei ### 5/5 — Hi Rai tv *2024-11-29* as an American. I really like it Italian tv Too bad I don’t know their language understand !!! Good luck Italy bye 👋🏻🤌🏻🇮🇹 ### 5/5 — Usem VPN *2024-10-29* Caros amantes da Rai tv. Pra acessar o conteúdo da TV vocês necessitam usar um VPN, a menos que estejam na Itália. Tv Rai ainda não é liberada pro Brasil, somente Itália. Portanto antes de reclamarem do aplicativo, usem VPN (há muitas na Apple store), após conectem a um servidor Italiano e pronto, poderão assistir ao maravilhoso conteúdo. ### 5/5 — Viva la RAI *2024-02-07, version 6.0.2* Uso questa App da anni da USA, e non posso dire niente di negativo. Questo anno per il Festival di Sanremo , anno dato la possibilità guardarlo anche senza usare VPN . Con il cuore raccomandato . ### 5/5 — Good app *2023-03-03* I think that Rai play is a good app. Because I live in England some programmes aren't available which is expected but it works perfectly fine! I enjoyed watching Sanremo 2023 on it 😁 ### 5/5 — External to italy not much is avaible *2023-02-12* Without an italian ip adress most stuff is no available... ### 5/5 — A capocchij *2021-03-21, version 5.1.2* A capocchij ### 5/5 — VPN *2021-01-19* Lo so che può essere fastidioso non poter guardare i vostri programmi, se siete fuori dall’Italia. Però vi raccomanderei utilizzare qualsiasi VPN. Così potrete utilizzare questo app senza problema e potrò guardare tutto quello che, ad esempio, la Netflix italiana offre agli abitanti dell’Italia --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*