# RaiseCloud-3DPrinting Platform — user reviews

> 31 indexed App Store user reviews of RaiseCloud by Raise 3D Technologies Inc., rated 2.50/5 from 16 ratings.

- Source: https://appshunter.io/ios/app/raisecloud-3dprinting-platform/id1454781553/reviews
- App overview in markdown: https://appshunter.io/ios/app/raisecloud-3dprinting-platform/id1454781553.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 3 · 2★ 2 · 1★ 7

## Newest reviews (11 of 31)

### 2/5 — Eigentlich gut, aber …

*2023-04-09, version 1.6.35*

Genau wie der Drucker lässt sich die App sehr einfach einrichten und bedienen. Die Funktionen sind vollkommen ausreichend würden aber zur optimalen Nutzung eine funktionierende Kameraverbindung voraussetzten.

### 2/5 — Would like to like it but camera network problem

*2023-04-05, version 1.6.35*

It works ok in same network but not outside. This would be our main use case to use it from away and log in to see the cameras. It takes ages and then you only get a still image… please work on the network issues

### 2/5 — Camera never loads

*2023-04-05, version 1.6.35*

I enjoy being able to remotely adjust settings but it’s kinda useless when the camera never loads. I feel like a $6K printer should have a more reliable app!

### 2/5 — Unable to upload sliced files

*2022-11-16, version 1.6.35*

Unable ro import gcode with app,just possible from web interface.
Add google drive and dropbox import should be nice

### 2/5 — Zu langsam

*2021-10-20, version 1.6.11*

Die App ist gut allerdings ist die wichtigste Funktion das live Bild und das hängt ewig.

### 2/5 — Streaming webcam pessimo

*2021-02-13, version 1.5.4*

L’app è in linea di massima ben fatta, ma lo streming webcam va a scatti e rimane in caricamento per diversi secondi.

### 3/5 — Camera buggy

*2021-01-04, version 1.5.0*

As it was said before - the App overall is usable, but the cam always shows „Time Out“. Please fix this bug so that we can use our three Raise3D E2 better! Thanks.

### 2/5 — What happened?

*2020-12-02, version 1.5.0*

App worked okay (laggy low-res video, but it still played) up until a few days ago. Now when I hit “camera” to check in on a print job, the camera screen pops up with “Time Out”.  Doesn’t matter if I’m on cellular or wifi in the same room as the printer.  Kinda kills the benefit of having a camera in the printer, which was a big selling point for me. 
Please fix this!

### 1/5 — Can't login no matter what email or password I use

*2020-03-22, version 1.1.1*

I've tried multiple emails and password combinations and it won't accept anything.  Contacted tech support and they tried to set up an account for me and that didn't work either.

### 3/5 — Was working well.

*2020-03-19, version 1.1.1*

When first setup, if the printer was online or offline it was shown and the camera feed was fairly good considering. Now the printer keeps dropping offline while printing and the app says that the camera is “Not Activated” even though it is. Would like to see a fix for this as the printer is on the latest update as well as the app. Right now it is useless as I can’t keep track of my prints and stop if something goes wrong while away.

### 3/5 — Good App, buggy Camera view

*2020-02-28, version 1.1.1*

Useful functions. Unfortunately the camera view is buggy.

## Most critical reviews (10 lowest-rated)

### 1/5 — Rubbish

*2024-08-11*

Just rubbish compared to competitor apps and the standard of apps generally. I’d be embarrassed by this if I were Raise3D.

### 1/5 — Deluso

*2024-04-19, version 1.6.35*

Stampanti che costano un occhio e non si riesce nemmeno a collegarsi alla webcam, cambiate mestiere

### 1/5 — Kamera läd nicht

*2022-12-06, version 1.6.35*

Webcam läd nicht

### 1/5 — Was awesome, now can’t even use it

*2022-10-16, version 1.6.35*

RaiseCloud was one of the biggest reasons for buying my 3rd Raise3D printer but the app has gone to the birds.  Will rarely connect now, the webcam never works for either the e2 or the pro2+ and I need to resort to Remote Desktop into a machine connected.  O well still awesome printers, but this app is almost better to not to ever know about it than know of what it once was .

### 1/5 — Absolut unnötige App 😂👍

*2022-09-09, version 1.6.30*

Sehr sinnvoll diese App !!! 
Kann meinen Drucker zwar unter einbinden sehen ! Ihn aber nicht auswählen und hinzufügen . 
Klasse Entwicklung 😂👍.

### 1/5 — Will not even start

*2021-09-17, version 1.6.11*

I enter the username and password, press sign in, then the app just freezes.  Absolutely useless!

At least I can log in via a browser to monitor prints.  How difficult can it be to actually have a working app?!

### 1/5 — Can’t log in

*2021-07-21, version 1.5.4*

Can’t log in.

### 1/5 — Random Prints get queued

*2021-06-15, version 1.5.4*

It used to work quite well. Was a nice way to update. Recently, it pulls a phantom print in run from before and starts the print. Need to use the website. Soo close to being great.

### 1/5 — If it works it’s fine

*2021-02-17, version 1.5.4*

I can’t sign in anymore now from my iPhone. The sign in button doesn’t work.

### 1/5 — Can’t log in

*2020-06-26, version 1.1.3*

Just downloaded the app but can’t login. Clicking the button does nothing

## Most praised reviews (10 highest-rated)

### 5/5 — Camera Does Work

*2021-07-23, version 1.5.4*

I am not sure why soo many people are complaining about the camera feature. I just got my E2 and the camera feed on the app, web, and desktop are pretty smooth. It’s at least 10fps. Exactly what I want out of it.

The app is very intuitive and most things work very well. Overall I’m pretty happy with it and does exactly what I want.

### 5/5 — Great app

*2021-01-05, version 1.5.0*

A truest great app especially if you are running a print farm. My printers are none raise products all running on octoprint. Have not had a single issue whilst using the app or platform.

My only wish is for an Apple Watch app. Maybe to have some sort of progress complication would be amazing

### 5/5 — Works perfectly after update

*2019-05-09, version 1.1.1*

The camera now works and loads quickly all the time and the rest of the app is useful

### 4/5 — Good App

*2023-01-19, version 1.6.35*

A very good App. It does what it says on the tin. Worked well on the iPad and linked to a third party printer without an issue. Lots of instructions on how to do this. 

However I was looking for an iPad based solution to slicing and it is with regret that I have to uninstall the app, as the web based Cloud Raise slicer is not compatible with iPad web browsers. Making the app of no help.

### 3/5 — App overall works except the camera feature

*2025-02-15, version 1.6.35*

Pros: the app connects and lets you stop/pause, etc.

Con: what takes two stars off the review is that the camera only works well if I’m on the same network as the printer. Viewing from a cell data network or another WiFi network can take hours of trying to finally get a single screenshot of what is going on.

### 3/5 — Bene ma non perfetta

*2023-05-30, version 1.6.35*

La connessione video non si apre, impossibile vedere le immagini della webcam rimane in loading… un suggerimento: i pulsanti di stop e pausa sono pericolosamente troppo facili da premere ed a portata di “dito” per il resto sembra avere tutto il necessario per monitorare le stampe

### 3/5 — Klipper

*2023-04-15, version 1.6.35*

Bonne application via Octoprint sur mon Ender 3 
Et pour mon autre Ender 3 sur Klipper pas encore possible 🥲
Avez-vous pensé à faire évoluer votre application sur Klipper ?

### 3/5 — App is okay but camera connection is quite slow.

*2022-06-15*

I feel like all most people want to do is visually see how their print is going. The video feed takes a long time to connect. It’s usually faster for me to remote into a work computer, pull up idea maker and use the feed from there. It’s even like fully live unlike the feed here where it’s just a couple frames every few seconds.

### 3/5 — App Ok. Live View der Kamera ist zu langsam. Verbindung bricht laufend ab. Schade.

*2022-04-19, version 1.6.22*

App Ok. Live View der Kamera ist zu langsam. Verbindung bricht laufend ab. Schade.

### 3/5 — Cloud zu langsam

*2021-06-03, version 1.5.4*

Das Bild ist ein Standbild Cloud ist zu langsam keine Life Übertragung. App muss verbessert werden.
Aber sonst macht die App was sie soll.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*
