# Raising Cane's Chicken Fingers — user reviews

> 759 indexed App Store user reviews of Raising Cane's Chicken Fingers by RAISING CANES RESTAURANTS, L.L.C., rated 4.91/5 from 404,569 ratings.

- Source: https://appshunter.io/ios/app/raising-canes-chicken-fingers/id1530642656/reviews
- App overview in markdown: https://appshunter.io/ios/app/raising-canes-chicken-fingers/id1530642656.md
- Rating breakdown: 5★ 381,632 · 4★ 16,984 · 3★ 2,866 · 2★ 543 · 1★ 2,544

## What do users think of Raising Cane's Chicken Fingers?

Overall sentiment: negative

**Pros**

- 🚀 Convenient ordering
- 🍴 Great chicken and sauce
- 👍 Easy to use

**Cons**

- 🐛 Buggy and glitchy app
- 🔑 Account creation/login issues
- 🕰️ Inaccurate order pickup times
- 💳 Payment processing problems

**Commonly reported bugs**

- App crashes and freezes
- Unable to create account
- Payment errors and declined transactions
- Orders not showing up at the store

**Most requested features**

- Rewards program integration
- Apple Pay support
- Ability to save payment methods
- Improved location tracking

## Newest reviews (10 of 759)

### 4/5 — Review

*2026-08-21, version 2.13.0*

Great ! Wish there was a reward system !

### 4/5 — App crash

*2026-08-21, version 2.13.0*

App crashed 3 times but still good enough use.

### 4/5 — Reset password too often

*2026-08-12, version 2.13.0*

His title says has to have had to reset password several times in two weeks makes no sense

### 5/5 — Great service

*2026-08-09, version 2.12.1*

The manager in the front was killing it!

### 5/5 — Burbank location

*2026-08-08, version 2.12.1*

Jose Grimpus

### 5/5 — Great!

*2026-08-07, version 2.12.1*

I love it ! 🫱🏼‍🫲🏻🔥 when I was Eatng, The Experience was Amazing 🤩🔥

### 3/5 — Terrible Application

*2026-08-07, version 2.12.1*

I decided to give the application a try and placed a pick up order.  I allowed gps, notifications and get to the Raising Cane’s in pickup section parking.  I open the application and press I’m here.  Then I get a pop up an error occurred please call the restaurant with the phone number.  The easiest part to complete and the mobile development team for this can’t successfully pull off the most easiest part of the application is such a shame.  I’m going to have to delete this and not waste my time!  Nice try trying to copy Chikfila, app design and functionality are lacking big time!

### 4/5 — Pretty good

*2026-08-05, version 2.12.1*

Only complaint is I wish I didn’t have to log back in every single time I had to make an order

### 5/5 — Great Food

*2026-08-02, version 2.12.1*

I’m really glad that Raising Canes brought a location to Albany.

### 3/5 — Points

*2026-08-02, version 2.12.1*

As much as I love canes, I wish they had a point system to where you could earn free food

## Most critical reviews (10 lowest-rated)

### 1/5 — No reward system?

*2026-08-23, version 2.13.0*

This is probably the only fast food place that doesn’t have any sort of award system or deals which really sucks

### 1/5 — Glitchy

*2026-08-22, version 2.13.0*

It works but only after you close the app 5 times and reload it another 10! Everytime I place an order on my app there’s some kind of glitch. Whether it’s for paying, choosing my location, or picking what pickup I want. It ALWAYS glitches every. Single. Time.

### 1/5 — Great food, 1983 app

*2026-08-16, version 2.13.0*

The food is amazing but the app just sucks, certain sides and drinks are not available through the app. It really sucks!

### 1/5 — Payment

*2026-08-07, version 2.12.1*

When it comes to pay the order it sucks made me waste my time

### 1/5 — No Rewards System, No Point

*2026-08-06, version 2.12.1*

i think every restaurant app or at
least fast food joint should have a little rewards program even if it’s tiny or hard to get something. this app has NO reward system, so i instantly deleted it and immediately regretted downloading it. Hope to see or hear about rewards in the future! (Food is great though)

### 1/5 — Logged out constantly

*2026-08-04, version 2.12.1*

I use the app once a month or so. I’m logged out 100% of the time.

### 1/5 — Developer’s absolute nightmare.

*2026-08-04, version 2.12.1*

A11Y is absolutely disastrous in this app, loading icon is an iPhone 6s era pixel animation (lottie SPM is free, jesus) there is only happy path testing, for instance, app does not check if you are logged in before checking out and if you are not logged in, it just stalls. Who QAs this app, an LLM running on dell inspiron? Please please hire native swift engineer and fix this

### 1/5 — Can’t checkout

*2026-08-04, version 2.12.1*

Love Canes but hate the app.  Won’t let me select ApplePay and checkout.   I’ve given up and just go to Popeyes.

### 1/5 — App doesn’t work for anything

*2026-08-03, version 2.12.1*

How many payment methods do I need to try before you let me pay for some chicken fingers? Fix your app or delete it.

### 1/5 — Terrible App. Pointless card.

*2026-08-02, version 2.12.1*

Officially done with Canes. So tired of having to sign in every time I want to place an order. Banks don’t even sign you out this much. Went through the whole ridiculous process to sign up for “Caniac Club” but didn’t get the first reward. And doesn’t give you anything no matter how much you order. I have friends who are friends with Todd the c*kehead owner, so it’s too bad. Chicken is good sometimes but not enough to deal with the terrible business supplying them.  Sad. Went from excited to get it here in California to now officially a Canes hater within a few months. Great job guys.

## Most praised reviews (10 highest-rated)

### 5/5 — goat

*2026-08-22, version 2.13.0*

enough said

### 5/5 — good review

*2026-08-22, version 2.13.0*

Good ordering, good food.

### 5/5 — I love Cane's!

*2026-08-20, version 2.13.0*

Mmm chicken

### 5/5 — Awesome

*2026-08-19, version 2.13.0*

Awesome

### 5/5 — Great Experience

*2026-08-18, version 2.13.0*

I needed to call the restaurant for some questions about my order. They were incredibly friendly, super helpful. Was great! Can’t wait to go back!

### 5/5 — Great store

*2026-08-16, version 2.13.0*

Always positive people. Super kind and accommodating. Love this restaurant.

### 5/5 — Caine’s Hits Like No Other…

*2026-08-16, version 2.13.0*

These days fast food is pricey vs what even my warehouse pays weekly, so I don’t go out for it often — but when I do, I oftentimes choose this particular Caine’s. The chicken & fries always hit, they have my good hot & ready on time every time, and the clerks have been very friendly long as I can recall. Would 110% recommend to anyone who’s visiting Shawnee or is craving good chicken to satisfy their munchies.

### 5/5 — Always Awesome

*2026-08-14, version 2.13.0*

I used to only get cans at the Shoreview location in Minnesota because it was the only location there was and they would get so busy that the Line would wrap around the restaurant two times. Thank goodness another location opened in Roseville. And now that’s where we go. The service is always spot on if I pre-order it’s always ready Everything is perfect. When we go through the drive-through, there are several employees at this location that are super upbeat and friendly, and they always make my day. The food is always more than tasty!

### 5/5 — Amazing

*2026-08-14, version 2.13.0*

Toast AMAZING chicken AMAZING drinks don’t get watered down which is AMAZING 
We would LOVE a canes in cape Girardeau MO 
Love canes!!!

### 5/5 — PHENOMENAL

*2026-08-14, version 2.13.0*

Grape service

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
